HERITAGE TDCC00 Dawlish Tap Range Instruction Manual

HERITAGE TDCC00 Dawlish Tap Range

Product Models covered

• Basin Taps TDCC00 / TDCG00 / TDCN00
• Short Nose Basin Taps TDCCS00 / TDCGS00/ TDCNS00
• Bath Taps TDCC01 / TDCG01/ TDCN01
• Bath Filler TDCC072 / TDCG072/ TDCN07
• Bath Shower Mixer TDCC02 / TDCG02/ TDCN02
  Please keep this booklet for future reference. Installer: when you have read these instructions please ensure you leave them with the user.

Contents

• Important Safety Information
• General Specifications
• Dimensions
• Installation
  • Basin Taps & Bath Taps
  • Bath Filler / Bath Shower Mixer
• Maintenance
• Troubleshooting
• Guarantee Notes

Product Important Safety Information

Before starting any installation project please consider the following:

• This product needs to be installed in accordance with, and meet the requirements of the Water Supply (Water Fittings) Regulations 1999 and current bylaws.
• All products manufactured and supplied by Heritage Bathrooms are safe to use provided that they are installed, operated and receive regular maintenance in accordance with these instructions.

Product General Specifications

Nominally equal (balanced) inlet supply pressures are recommended for optimum performance of mixer taps. For full Installation Requirements & Notes (IRN) please visit wras.co.uk/directory.

Product Dimensions

• Basin Taps (TDCC00/TDCG00/TDCN00)
• Short Nose Basin Taps (TDCCS00/TDCGS00/TDCNS00)
• Bath Taps (TDCC01/TDCG01/TDCN01)
• Bath Filler (TDCC072/TDCG072/TDCN07)
• Bath Shower Mixer (TDCC02/TDCG02/TDCN02)

Product Installation

• Basin Taps & Bath Taps

1. Identify all components are present prior to starting installation.
2. Using the washer (10) and backnuts (11) secure the taps to the basin by tightening the backnuts onto the pre-fitted threaded tails (9). A suitable spanner may be required to fully tighten the backnuts (11).
3. Connect the hot and cold water supplies to the connecting pipes.
4. Turn on the water and fully open the mixer, allowing it to run for a few minutes and check all joints and connections for any leaks.  

Note: Tap body shown is for illustration purposes only. The installation process applies to all models listed for this booklet.

• Bath Filler / Bath Shower Mixer

1. Identify all components are present prior to starting installation.
2. Connect the hot and cold water supplies to the connecting pipes.
3. Using the washer (7) and backnut (8) secure the mixer to the bath by tightening the backnut onto the pre-fitted threaded tail (9). A suitable spanner may be required to fully tighten the backnut (8).
4. Install the diverter assembly (4) onto the mixer body (8).
5. Install the cradle assembly (3) onto the pillar assembly (6).
6. Attach the hose (2) to the cradle assembly (3) and diverter assembly (4).
7. Install the elbow assembly (5) onto the pillar assembly (6).
8. Attach the handset (1) to the hose (2).
9. Turn on the water and fully open the mixer, allowing it to run for a few minutes and check all joints and connections for any leaks.

Product Maintenance

To maintain this product, regularly clean with warm soapy water and dry with a soft cloth. Do not use abrasive cleaners or materials as they may damage the finish. For further information on maintenance, please visit heritagebathrooms.com.

Product Troubleshooting

If you experience any issues with your product, please contact Heritage Bathrooms customer services on 0330 026 8503.

Guarantee Notes

This product is guaranteed for a period of 5 years from the date of purchase. For full guarantee terms and conditions, please visit heritagebathrooms.com.

When you buy a Heritage product, you can be confident that it not only features a beautiful, distinctive, classic design, but that it has also been made to the very highest quality standards. To ensure that it works to its full potential, it needs to be fitted correctly.
These fitting instructions have been created to give you all of the information you need and, if you need any further help, please do not hesitate to give us a call on 0330 026 8503.

Safety Note

• Please read these instructions & retain for future use. All products manufactured & supplied by Heritage are safe, provided they are installed correctly, used correctly, and receive regular maintenance in accordance with these instructions.

• If you are in any doubt about your ability to install this product safely you must employ the services of an experienced, qualified plumber.
  Before starting any installation project please consider the following:

• Prior to drilling into walls, check there are no hidden electrical wires or cables or water supply pipes with the aid of an electrical detector.

• If you use power tools do not forget:

  • Wear eye protection.
  • Unplug equipment after use.

• This product must not be modified in any way as this will invalidate the guarantee.

• These fittings need to be installed in accordance with and meet the requirements of the Water Supply (Water Fittings) Regulations 1999 and Scottish Byelaws 2004.

General Specifications

NOTE:- Nominally equal (balanced) inlet supply pressures are recommended for optimum

Performance of mixer taps.

• All products manufactured and supplied by Heritage Bathrooms are safe to use provided that they are installed, operated and receive regular maintenance in accordance with these instructions.
• This product needs to be installed in accordance with, and meet the requirements of the Water Supply (Water Fittings) Regulations 1999 and current by-laws. For full Installation Requirements & Notes (IRN) please visit wras.co.uk/directory.
• Isolation valves must be fitted to the inlet water supplies to ensure ease of future maintenance. Before installing this product the water supply must be thoroughly flushed in order to remove any swarf, solder etc. This product must not be modified in any way as this will invalidate the guarantee. Full access must be made available for future maintenance/servicing purposes. If in doubt, contact a registered plumber or your Local Water Authority or the Secretary of the Institute of Plumbing, address as follows:-
• The Institute of Plumbing,
  • 64 Station Lane,
  • Hornchurch,
  • Essex,
  • RM12 6NB,
  • Tel: 01708 472791

Dimensions

Installation

Basin / Bath Taps

1. Identify all components are present prior to starting installation.
2. Using the washer (10) and backnuts (11) secure the taps to the basin by tightening the backnuts onto the pre-fitted threaded tails (9). A suitable spanner may be required to fully tighten the backnuts (11).
3. Connect the hot and cold water supplies to the connecting pipes
4. Turn on the water and fully open the mixer, allowing it to run for a few minutes and check all joints and connections for any leaks.

PART LIST

1. Indice x2
2. Handle Screw x2
3. Metal Washer x2
4. Handle x2
5. Shroud x2
6. Valve x2
7. Washer x2
8. Tap Body* x2
9. Threaded Tail x2
10. Washer x2
11. Backnut x2
    *Tap body shown is for illustration purposes only. The installation process applies to all models listed for this booklet

Bath Filler / Bath Shower Mixer

PART LIST

1. Handset x1
2. Hose x1
3. Cradle Assembly x1
4. Diverter Assembly x1
5. Elbow Assemblyx2
6. Pillar Assembly x2
7. Washer x2
8. Backnut x2
9. Handset Holder x1
10. Screw x1
11. Shroud x1
12. Rawl Plug x1

INSTALLATION

1. Identify all components are present prior to starting installation.
2. Connect the elbow assembly (5) to the tap body, then connect the pillar assembley (6) to the elbow (5).
3. Using the washer (7) and backnuts (8) secure the pillars to the bath by tightening the backnuts onto the pre-fitted threaded tails. A suitable spanner may be required to fully tighten the backnuts (8).
4.  Attach the cradle assembly (3) to the tap body, again ensuring the washers are correctly placed.
5.  Fit the handset (1) to the shower hose (2) and connect the hose to the outlet on the cradle.
6. Connect the hot and cold water supplies.
7. Turn on the water and fully open the mixer, allowing it to run for a few minutes and check all joints and connections for any leaks.
8. To fit the wall bracket, ensure firstly that the position will allow the handset to comfortably reach it when attached to the 1.5m hose. Mark out and drill the hole to suit the rawl plug (12). Using the screw (10), fit the shroud (11) to the wall and assemble the remaining components as shown in the diagram.

Wall Mount Installation

To wall mount this product, unscrew the elbows from the body and screw the legs directly into the rear inlets of the tap body.
NOTE: This will alter how far out the product will sit proud of the wall. Care must be taken when attaching the product, Please do not place weight on this product when fitting as a wall mounted option.

Maintenance

General Cleaning

• Heritage products are made from premium materials, with hand polishing, PVD, EPD and electroplated finishes.
• Your product should be regularly cleaned with warm water, a mild pH-neutral liquid soap, and polished with a soft cloth. Any residues from soap, toiletries etc. should be rinsed off straight after use.
• Household bleaches and cleaners contain harsh chemicals and may damage the surface finish. Avoid using abrasive cloths, scouring pads, scrub sponges, steel wool or anything similar.
• Some surfaces such as nickel and pewter may be affected by the dye found in some cloths, so it is also important to avoid leaving cloths on surfaces.
• We advise that your fitting is regularly serviced in hard water areas to maintain optimum performance.

Cleaning the Showerhead – Bath Shower Mixer
The hardness of the water in your area will determine how often you should clean your showerhead. Build up of scale in particularly hard water areas combined with constant use means you may need to clean your shower head once a week. To ensure continued performance the shower head needs to be regularly de-scaled. If de-scaling products are used, rinse thoroughly with clean water after use to prevent damage.

Replacing the Valves

If your fitting begins to leak the following should be carried out;
Isolate both hot and cold water supplies to the tap by either:

• Turning the water supply off at the mains stopcock or
• Turning off the isolation valves to the tap.
  1. Unscrew the indice, to reveal the screw and washer and proceed to remove these with a suitable screwdriver.
  2. Remove the handle and unscrew the shroud.
  3. Using a suitable spannerremove the valve.
  4. Replace the valves. Please visit www.heritagebathrooms.comin order to find spare parts for this product
  5. Place the valve into the tap body, ensuring the washer is in the required position, and tighten the valve fully using a suitable spanner.
  6. Re-connect the shroud, handle and all other components.
  7. Turn on water supply and check for leaks.
  8. Contact our helpline should if problem persists.

Troubleshooting

valve.
Instantaneous water heater cycles on and off as flow rate or pressure is too low.| Increase water flow rate or pressure through system.
Head of water is below the minimum distance required.| Refer to specification for minimum distance required.
Hot or cold water being drawn off elsewhere causing pressure changes or instantaneous boiler temperature changes.| Do not use other water outlets when using the taps.
Airlock or partial blockage in the supply pipework.| Flush through pipework to ensure removal of debris and any airlocks. Airlock or partial blockage in the supply pipework.
Water dripping for a few seconds after the tap has been turned off.| This is normal for a short time after using the taps.| This is caused by residual water tension, the build up of water in the tap body
If water continues to drip, possibly due to the ceramic disc valves.| Remove valves and clean, refer to ‘Maintenance’

section before starting any maintenance.

Constant dripping / leaking when the tap is not in use.| Cartridge / Valve not fully shutting off.| Service fitting and replace cartridge / valve. Refer to maintenance section on page 06.
Fitting does not turn on.| Closed isolation valve.| Open isolation valve.
Closed stop or service valve.| Open stop or service valve.
Water does not come out of the showerhead when using the bath shower mixer.| Diverter mechanism not fully open.| Open the diverter mechanism fully.
Mains water supply turned off.| Turn on mains water supply.

GUARANTEE

• The confidence we have in the quality of our products and services enables us to offer a free peace-of-mind product guarantee from 2 years up to a lifetime guarantee against any manufacturing faults, with proof of purchase. In addition, our attentive customer service team are available to help solve any problems which may arise quickly and effectively so you can enjoy your bathroom.
• To see the specific guarantee for this product, scan the QR Code or visit the following URL: https://www.heritagebathrooms.com/service-centre/guarantee

If you have any queries, our dedicated customer service teams and products experts are available to help.

• Email us enquire@heritagebathrooms.com

• Call us 0330 026 8503
  Website www.heritagebathrooms.com

• UK: Heritage Bathrooms, Pooley Hall Drive, Birch Coppice Business Park, Dordon,

• Tamworth B78 1SG

• EU: Masco Europe S.à.r.l., 14 Rue Strachen, 6933 Mensdorf, Luxembourg.

References

• Bathroom Design with Heritage®
• Bathroom Design with Heritage®
• Heritage® Guarantee | Service Centre | Heritage®
• Heritage® Guarantee | Service Centre | Heritage®

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