CARRO USA LS525E3 Elgin 52-in Black Integrated LED Indoor Outdoor Smart Ceiling Fan Instruction Manual

June 16, 2024
CARRO USA

CARRO USA LS525E3 Elgin 52-in Black Integrated LED Indoor Outdoor Smart

Ceiling Fan

CARRO-USA-LS525E3-Elgin-52-in-Black-Integrated-LED-Indoor-Outdoor-Smart-
Ceiling-Fan-product

Product Specifications

CARRO-USA-LS525E3-Elgin-52-in-Black-Integrated-LED-Indoor-Outdoor-Smart-
Ceiling-Fan-fig- \(1\)

U.S. Patent Nos.: 10,511,206 and 11,296,561 and 11,268,568 and 11,668,326 and 11,808,446 and 11,781,746. Other Patent(s) Pending.

Questions
Have questions about our products? Contact us and talk to our helpful tech support team.

Technical Support

  • Business Hours:
  • Monday – Friday (Holidays observed).
  • 9:00 am to 5:30 pm PST.
  • Tel: 888-253-2374

The product images shown in the manual are for reference purposes only. Actual products may differ slightly.

Live Smarter
This Carro Smart Ceiling Fan is:

CARRO-USA-LS525E3-Elgin-52-in-Black-Integrated-LED-Indoor-Outdoor-Smart-
Ceiling-Fan-fig- \(2\)

SAFETY PRECAUTIONS

  • Before you begin installing the fan, shut the power off at the circuit breaker of the fuse box.

  • Make sure that all electrical connections are under the National Electrical Code, ANSI/NFPA 70, and local codes. Hire a licensed electrician if you are unfamiliar with installing electrical wiring.

  • Make sure the installation site you choose allows the fan blades to rotate without any obstructions. Allow a minimum clearance of 2.1 m (7 feet) from the floor and 18 inches from the tip of the blades to the wall.

  • The outlet box and support structure must be securely mounted and capable of reliably supporting a minimum of 35 pounds. Use only U.L. listed outlet boxes marked ”.Acceptable for Fan Support of 15.9 kg (35 lbs) or less”.

  • Before and after you install the fan, make sure that all mounting components are secured to prevent the fan from falling.

  • Do not insert anything into the fan blades while the fan is operating.

  • To change the direction of the rotation of the blades, the fan must be in operation mode.

  • All screws must be checked and retightened where necessary before installation.

  • After making the wire connections, the wires should be spread apart with the grounded conductor and the equipment-grounding conductor on one side of the outlet box and the ungrounded conductor on the other side of the outlet box.

  • The splices after being made should be turned upward and pushed carefully up into the outlet box. Conductor wiring identified as grounded is to be connected to a grounded conductor of power supply. Conductor wiring identified as an ungrounded conductor is to be connected to an ungrounded conductor. Conductor wiring identified for equipment grounding is to be connected to an equipment-grounding conductor.

  • This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

  • This product is suitable for use in damp locations.

  • CAUTION: Read all instructions and safety information before installing your new fan. Review the accompanying assembly diagrams.

  • WARNING: To reduce the risk of fire, electric shock, or personal injury, mount to outlet box marked ”.Acceptable for Fan Support of 15.9 kg (35 lbs) or less” and use mounting screws provided with the outlet box.

  • CAUTION: To reduce the risk of injury, use only the screws provided with the outlet box
    in conjunction with the lock washers.

  • WARNING: To reduce the risk of personal injury, do not bend the blade bracket when installing the brackets, balancing the blades, or cleaning the fan. Do not insert foreign objects in between rotating fan blades.

  • CAUTION: To reduce the risk of electric shock, disconnect the electrical supply circuit to the fan before installing the light kit.

  • WARNING: To reduce the risk of fire or electric shock, this fan must be installed with a general use, non-dimmable, single gang, isolating wall control/switch.

  • WARNING: To reduce the risk of fire or electric shock, do not use this fan with any solid­state speed control device.

NOTE:
The important safeguards and instructions appearing in this manual are not meant to cover all possible conditions and situations that may occur. It must be understood that common sense, caution, and care are factors which cannot be built into this product. These factors must be supplied by the person (s) installing, caring for, and operating the unit.

  • CAUTION: The light source is designed for this specific application and can overheat if serviced by untrained personnel. If any servicing is required, the product should be returned to an authorized service facility for examination or repair.
  • WARNING: Do not use corrosive detergents for cleaning.
  • WARNING: To reduce the risk of fire, electric shock, or injury to persons, do not use replacement parts that have not been recommended by the manufacturer. (e.g. Parts made at home using a 3D printer).

Fan Diagram

Before installing, please check to make sure you have received all the necessary components for installation. Some extra hardware may also have been included.

CARRO-USA-LS525E3-Elgin-52-in-Black-Integrated-LED-Indoor-Outdoor-Smart-
Ceiling-Fan-fig- \(3\)

Installation

Disassembly

WARNING:
To avoid serious injury or death, turn off the power at the circuit breaker before installing the fan.

Tools you’ll need

Disassemble the MDF (Medium Density Fiberboard)
Remove the motor parts from the box. Rotate the nut counterclockwise, and then remove the MDF, as shown in Fig.1.1. The MDF is used to protect the motor hub during transportation.

Blades Brackets/Blades

Attach the Blade Brackets
Remove the blade brackets from the packaging box. Find the 10-blade bracket attachment screws in the hardware pack. Ensure that each blade bracket is positioned correctly on the hub and securely tighten the screws, as shown in Fig. 2.1.

Assemble the Blades

  • Position the motor hub upright with the blade brackets installed and attach the blades.
  • Find the 15-blade attachment screws in the hardware pack.
  • Align the blades so that the holes for the brackets match up correctly with the holes on the blades. Insert the blade screws and securely tighten as shown in Fig. 3.1.

Install the Light Assembly

  • Locate the light assembly from the package. Pass the wire plug from the motor and the safety rope through the center hole of the light assembly.
  • Rotate the light assembly clockwise to engage the internal thread of the center hole with the external thread of the motor shaft. Following this, one of the four slots in the light assembly’s center hole should align with the motor shaft slot (usually marked in black), forming a screw hole for the light kit screw.
  • Secure the light kit screw from the hardware pack into the designated screw hole, ensuring it is tightly fastened to safely connect the motor and light kit, as illustrated in Fig. 4.1.
  • Connect the wire plug to the light kit’s terminal block as demonstrated in Fig. 4.2.
Downrod

Attach the Downrod

  • Assemble the download as shown in Fig. 5.1. Insert the download through the canopy and wiring cover.
  • Note: If you choose to install a safety cable onto your ceiling fan, you will also need to run it through the download.
  • Thread the motor wire plug through the down rod, pull out the slack from the motor wire plug and safety cable upward, and insert the down rod into the collar on top of the motor assembly. Align the holes at the bottom of the downrod with the holes in the collar on top of the motor housing.
  • Remove the pre-installed safety cable screw. Install the safety cable and screw the removed screw back through the hole. Install the four-rod screws (included in the package) and securely tighten them down to ensure a proper connection as shown in Fig. 5.2.
  • Slide the wiring cover down until it rests on top of the motor assembly as shown in Fig. 5.3. Note: Before sliding the down rod over the collar on top of the motor assembly, make sure to remove the end of the safety cable from the down rod.CARRO-USA-LS525E3-Elgin-52-in-Black-Integrated-LED-Indoor-Outdoor-Smart-Ceiling-Fan-fig- \(12\)
Mounting Bracket

Install the Mounting Bracket

  • Install the mounting bracket to the ceiling box, as shown in Fig. 6.1 below. Rotate the mounting bracket in different directions so that the bracket mounting holes match the screw holes of the ceiling box.
  • Note: This mounting bracket is a standard cable box. If the mounting bracket is installed at the outlet box, it should be installed on the outlet box with two screws matching the outlet box itself, as shown in Fig. 6.1.
  • WARNING: DO NOT use a plastic outlet box. Use only U.L. listed outlet boxes marked ”Acceptable for Fan Support of 15.9 kg (35 lbs) or less”.
  • This bracket can also be mounted to a wooden ceiling beam. In that case, use the four ST5x24mm wood screws to lock the corresponding holes on the left and right sides of the bracket as shown in Fig. 6.2.
  • Note: The wooden ceiling beam must meet the tensile test of 30kg for installation.
  • It is also possible to install the mounting bracket directly to a concrete ceiling and use four anchors (not included) to lock the left and right corresponding holes of the bracket to the ceiling.

If you have an angled or vaulted ceiling (see Fig. 6.3)

  1. When installing the mounting bracket, the bracket groove should be facing upward, as shown in Fig. 6.4. Do not install the bracket with the groove facing downward, as shown in Fig. 6.5.
  2. You will need a longer down rod.
  3. The maximum angle is 27 degrees. CARRO-USA-LS525E3-Elgin-52-in-Black-Integrated-LED-Indoor-Outdoor-Smart-Ceiling-Fan-fig- \(15\)
Hanging/ Safety Cable

Hang the Fan

  • WARNING: To reduce the risk of fire, electric shock, or other personal injury, mount the fan only to an outlet box or supporting system marked acceptable for fan support and use the mounting screws provided with the outlet box.
  • WARNING: Check to see that all connections are tight, including the ground, and there are no visible bare wires at the wire nuts (except for the ground wire).
  • WARNING: To reduce the risk of fire or electric shock, do not use this fan with any solid-state speed control device.
  • WARNING: To avoid any electrical shock, be sure electricity is turned off at the main fuse box before wiring.
  • Install the ball end of the down rod into the opening of the mounting bracket. Rotate the down rod until the tab on the mounting bracket is securely seated in the slot in the down rod ball, as shown in the enlarged image in Fig. 7 .1.
  • Attach the other end of the safety cable to a secure location. Fasten the safety cable to the ceiling using a screw and washer (not included), as depicted in Fig. 7.2.
  • Note: Installing the ceiling fan with a safety cable is an extra safety feature. It secures the fan to the ceiling hook or other attachment point and prevents the fan from falling even in the case of material failure.CARRO-USA-LS525E3-Elgin-52-in-Black-Integrated-LED-Indoor-Outdoor-Smart-Ceiling-Fan-fig- \(17\)
Wiring

Connect the Wiring

  • Slide the adapter horizontally into the mounting bracket in the direction of the arrow shown in Fig. 8.1, with the flat side facing the ceiling. Make sure the adapter is pushed in the correct direction according to the upper patterns of the mounting bracket. The input wires of the adapter will wrap around the outside of the mounting bracket.
  • Connect the DC output wire plug of the adapter to the motor wire plug which passes through the down rod, as shown in Fig. 8.2. Connect the input wires of the adapter to the supply wires, making sure to match the correct colors as shown in Fig. 8.2.
  • Securely fasten the Green/Yellow wire from the mounting bracket to the supply Ground wire using a wire nut, the White wire of the adapter to the supply White (Neutral) wire, and the Black wire of the adapter to the supply
  • Black/Red (Hot/Live) wire, using wire nuts. Carefully tuck all wires into the canopy and hide them inside the ceiling.
  • DO NOT stand upright (as shown in Fig. 8.3) or place the adapter incorrectly (as shown in Fig. 8.4), otherwise, the adapter cannot be inserted into the mounting bracket, which will affect the wiring.CARRO-USA-LS525E3-Elgin-52-in-Black-Integrated-LED-Indoor-Outdoor-Smart-Ceiling-Fan-fig- \(18\)
Canopy

Install the Canopy
There are two types of canopies and two ways to install them. Please follow the instructions below before installation.

  • A: The screws of the mounting bracket are exposed.
    Make sure all wires are tucked into the canopy. Raise the canopy to the mounting bracket and align the holes in the canopy with the two mounting bracket screws. Then, turn the canopy in the direction of the arrow shown in Fig. A until the mounting bracket screws engage from the larger slots of the canopy to the smaller ones. Tighten the screws securely to fix the canopy onto the mounting bracket.

  • B: There are no screws on the mounting bracket.
    Make sure all wires are tucked in the canopy. Raise the canopy to the mounting bracket and align the two notches inside the top of the canopy with the two tabs on the top of the mounting bracket. Attach the canopy by lifting and twisting it until it stops.

Lampshade/Power On

Install the Lampshade
Align the slots of the lampshade with the slots of the light kit pan, and turn the lampshade clockwise to securely lock it into place, as shown in Fig. 10.1. Note: Do not over-tighten the lampshade.

Power On
At this time, the ceiling fan has been installed. Turn on the power supply from the breaker circuit of the main switch or the room where the ceiling fan is installed. Once the power is on, check to see if the fan light is illuminated and pair the fan with the remote immediately.

Note:
Please be aware that this ceiling fan may produce noticeable operating sounds at specific wind speeds. This is a normal operating characteristic and does not indicate any issues with its functionality.

Remote Control Instructions

Pair the Remote Control to Your Fan
Power on the fan and pair the remote to the fan within 1 minute. To pair the remote to the fan, press and hold the button for 3-5 secs to pair. Successful pairing will trigger the fan light off.

Remote Control Button Definitions

  • Turn the fan off.
  • Switch between summer mode and winter mode.
    • Summer mode – (Counter-clockwise)
    • Winter mode – (Clockwise )
  • Turn the fan on and decrease the fan speed.
  • Turn the fan on and increase the fan speed.
  • Nature Toggle the fan speed between “Nature Mode” and “Breeze Mode”. Simulate a soothing breeze that is gentle enough not to disrupt your sleep. To revert to the fan’s regular mode, simply press either the speed-up or speed-down button.
  • Turn the light on or off and remote pairing.
    • Note: Power on the fan and pair the remote to the fan within 1 minute. To pair the remote to the fan, press and hold the button for 3-5 secs to pair. Successful pairing will trigger the fan light off.
  • Switch between warm light and cool light. WIFI Pairing.
    • Note: Press/hold the button for 5 sec. The fan will switch to AP Mode, then select AP Mode on the APP, follow the APP control instructions, and enable fan Wi-Fi.
  • Press/Hold the button to decrease the light intensity.
  • Press/Hold to button to increase the light intensity.

Connecting to the Carro Home App

  1. First, download the free Carro Home App from the App Store or Google Play or scan the QR Code below.
    Note: This ceiling fan needs to use 2.4Ghz WIFI to work when connecting the device, and after connecting, it can use 5Ghz or 2.4Ghz.

  2. Open the Carro Home App to create your account. The account with “Carro Home” can be registered through E-mail only.

  3. Connect the device to the Carro Home App (Three ways to connect):

  4. Bluetooth Connect (WIFI & Bluetooth On)

    • Press the “+” button into the device list, and then a window will pop up to show you some devices that can be connected.

    • Click “Go to add” (If you click “Do not add” by mistake, please see “Do not add” steps).

    • Choose the device.

    • Connect to your home WIFI, then go back to the app and wait for the app to connect with your device.
      “Do not add” steps:

    • Select “Electrical” (smart switch) or “Lighting” (ceiling fan with light) on the sidebar menu then select “Ceiling Fan Switch” or “Ceiling Fan with Light” and tap next.

    • Connect to your home WIFI and tap “Next” to wait for the connection.
      Note: if your device does not appear in the “go to connect” section, continuously hold the WIFI Pairing button until the Carro Home hotspot pops up as a discoverable device.

  5. WIFI Connect-AP Mode (WIFI On & Bluetooth Off)

    • Smart ceiling fan: Press and hold the WIFI button on the remote for 5 seconds for AP Mode. Smart switch: Press and hold the “OFF” button for 10 seconds till the indicator light blinks slowly to enter AP Mode.
    • Press the “+” button to select “Electrical” (smart switch) or “Lighting” (ceiling fan with light) on the sidebar menu then select “Ceiling Fan Switch” or “Ceiling Fan with Light”.
    • Connect to your home WIFI (2.4 GHz Only).
    • Press the “Next” button to go to connect the fan’s WIFI signal.
    • Choose the fan’s WIFI signal “CarroHome-XXXX” then go back to the app.
    • Wait for the connection.
  6. WIFI Connect-El Mode (WIFI On & Bluetooth Off)

    • Press the “+” button to select “Electrical” (smart switch) or “Lighting” (ceiling fan with light). on the sidebar menu then select “Ceiling Fan Switch” or “Ceiling Fan with Light”.
    • Connect to your home WIFI (2.4 GHz Only) and next.
    • Click the right corner on the top to choose “EZ Mode”.
    • Tap the “Next” button to wait for the connection to complete.

Connecting to Smart Devices

  1. Connect the device to Alexa:
    • Make sure you have connected the device to the Carro Home App and that it is working normally.
    • Open the Alexa app, and go to the skills settings to search for the “Carro Home” skill.
    • Link the skill, log in with your Carro Home App account and password, then authorize and connect with the Carro Home App.
    • Then Alexa will find the device automatically and will transfer all the settings over from the Carro Home App.
  2. Connect the device to Google Home:
    • Make sure you have connected the device to the Carro Home App and that it is working normally.
    • Open the Google Home app, select set up a Device, and choose “Works with Google”.
    • Search for “Carro Home”, log in with your Carro Home App account and password, then authorize and connect with Carro Home App.
    • Then the Google Assistant will find the device automatically.
  3. Connect the device to Siri shortcuts:
    • Make sure you have connected the device to the Carro Home App and that it is working normally.
    • Tap “Scene” on the main menu.
    • Tap “Create Scene”.
    • Tap “Launch Tap To Run”.
    • Tap “+”.
    • Run the device.
    • Choose the device you want to control by Siri.
    • Select the function you want to control by Siri.
    • Then save the function setting.
    • Add to Siri, choose the scene you’ve just made, and add to Siri.
    • Enter the sentence you want to say to initialize the device and add it to Siri.

Troubleshooting

Try these troubleshooting steps before contacting Customer Service. For additional operation, maintenance, and troubleshooting information, please contact our customer service center.

CARRO-USA-LS525E3-Elgin-52-in-Black-Integrated-LED-Indoor-Outdoor-Smart-
Ceiling-Fan-fig- \(35\)

Care & Cleaning

  1. Check the support connections, brackets, and blade attachments twice a year. Make sure they are secure. Because of the fan’s natural movement, some connections may become loose over time. It is not necessary to remove the fan from the ceiling.
  2. Clean your fan periodically. Use only a soft brush or lint-free cloth to avoid scratching the finish. The plating is sealed with a lacquer to minimize discoloration or tarnishing.
  3. (Optional) Apply a light coat of furniture polish to the wood blades.
  4. (Optional) Cover small scratches with a light application of shoe polish.

DO NOT:

  1. Use water when cleaning. Water could damage the motor, or the wood, or possibly cause an electrical shock.
  2. Apply oil to your fan or motor. The motor has permanently lubricated sealed ball bearings.

WARNING:
Power off the fan before performing maintenance or cleaning the fan.

FCC Statement

Note:
This equipment has been tested and found to comply with the limits for a Class B digital device, under part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used under the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and the receiver.
  • Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help.

WARNING:
Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

U.S. Patent Nos.: 10,511,206 and 11,296,561 and 11,268,568 and 11,668,326 and 11,808,446 and 11,781,746. Other Patent(s) Pending.

Questions
Have questions about our products? Contact us and talk to our helpful tech support team.

Technical Support

  • Business Hours:
  • Monday – Friday (Holidays observed).
  • 9:00 am to 5:30 pm PST.
  • Tel: 888-253-2374

The product images shown in the manual are for reference purposes only. Actual products may differ slightly.

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