HSFTOOLS 20HF96V Handheld Thermal Camera User Manual

September 20, 2024
HSFTOOLS

HSFTOOLS 20HF96V Handheld Thermal Camera

Product Information

Specifications:

  • Product: Handheld Thermal Camera
  • Compliance: FCC Class B digital device, Industry Canada ICES-003 (B)/NMB-003 (B) standards
  • Safety: Hazardous situations are indicated with corresponding symbols
  • Regulations: Strict compliance with local electrical safety regulations required
  • Transportation: Original packaging must be used for transportation to prevent damage

Product Usage Instructions

Safety Instructions:

Ensure to follow the defined symbols for hazardous situations, potential risks, and additional information provided in the document.

Laws and Regulations:

Always comply with local electrical safety regulations while using the product to ensure safety and proper operation.

Transportation:

  1. Keep the device in its original or similar packaging during transportation to prevent damage.
  2. Retain all wrappers after unpacking for potential future use. Returning the device to the factory with the original wrapper is advised in case of failure.
  3. Avoid dropping or subjecting the product to physical shock. Keep it away from magnetic interference.

Power Supply:

Ensure proper power supply as per the manufacturer’s instructions to maintain the device’s functionality and safety.

Product Information

Legal Information

Read all information and instructions in this document carefully before using the device and keep it for further reference.
For more device information and instructions, please visit the manufacturer website. You can also refer to other documents (if any) accompanying the device or scan the QR code (if any) on the packaging to get more information.

About this Manual

The Manual includes instructions for using and managing the Product. Pictures, charts, images and all other information hereinafter are for description and explanation only. The information contained in the Manual is subject to change,   without notice, due to firmware updates or other reasons. Please find the latest version of this Manual at the company website Please use this Manual with the guidance and assistance of professionals trained in supporting the Product.

Trademarks

Trademarks and logos mentioned are the properties of their respective owners.

LEGAL DISCLAIMER

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THIS MANUAL AND THE PRODUCT DESCRIBED, WITH ITS HARDWARE, SOFTWARE AND FIRMWARE, ARE PROVIDED “AS IS” AND “WITH ALL FAULTS AND ERRORS”. OUR COMPANY MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, MERCHANTABILITY, SATISFACTORY QUALITY, OR FITNESS FOR A PARTICULAR PURPOSE. THE USE OF THE PRODUCT BY YOU IS AT YOUR OWN RISK. IN NO EVENT WILL OUR COMPANY BE LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES, INCLUDING, AMONG OTHERS, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, OR LOSS OF DATA, CORRUPTION OF SYSTEMS, OR LOSS OF DOCUMENTATION, WHETHER BASED ON BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY, OR OTHERWISE, IN CONNECTION WITH THE USE OF THE PRODUCT, EVEN IF OUR COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR LOSS.
YOU ACKNOWLEDGE THAT THE NATURE OF THE INTERNET PROVIDES FOR INHERENT SECURITY RISKS, AND OUR COMPANY SHALL NOT TAKE ANY RESPONSIBILITIES FOR ABNORMAL OPERATION, PRIVACY LEAKAGE OR OTHER DAMAGES RESULTING FROM CYBER-ATTACK, HACKER ATTACK, VIRUS INFECTION, OR OTHER INTERNET SECURITY RISKS; HOWEVER, OUR COMPANY WILL PROVIDE TIMELY TECHNICAL SUPPORT IF REQUIRED. YOU AGREE TO USE THIS PRODUCT IN COMPLIANCE WITH ALL APPLICABLE LAWS, AND YOU ARE SOLELY RESPONSIBLE FOR ENSURING THAT YOUR USE CONFORMS TO THE APPLICABLE LAW. ESPECIALLY, YOU ARE RESPONSIBLE, FOR USING THIS PRODUCT IN A MANNER THAT DOES NOT INFRINGE ON THE RIGHTS OF THIRD PARTIES, INCLUDING WITHOUT LIMITATION, RIGHTS OF PUBLICITY, INTELLECTUAL PROPERTY RIGHTS, OR DATA PROTECTION AND OTHER PRIVACY RIGHTS. YOU SHALL NOT USE THIS PRODUCT FOR ANY PROHIBITED END- USES, INCLUDING THE DEVELOPMENT OR PRODUCTION OF WEAPONS OF MASS DESTRUCTION, THE DEVELOPMENT OR PRODUCTION OF CHEMICAL OR BIOLOGICAL WEAPONS, ANY ACTIVITIES IN THE CONTEXT RELATED TO ANY NUCLEAR EXPLOSIVE OR UNSAFE NUCLEAR FUEL-CYCLE, OR IN SUPPORT OF HUMAN RIGHTS ABUSES. IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE APPLICABLE LAW, THE LATER PREVAILS.

These clauses apply only to the products bearing the corresponding mark or information

FCC Statement

FCC Compliance Statement

Note: This product has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This product generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this product does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and receiver.
  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help.

Please take attention that changes or modification not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

  1. this device may not cause harmful interference, and
  2. this device must accept any interference received, including interference that may cause undesired operation. Industry Canada ICES-003 Compliance

This device meets the CAN ICES-003 (B)/NMB-003 (B) standards requirements.

Safety Instruction

The symbols that may be found in this document are defined as follows.

These instructions are intended to ensure that user can use the product correctly to avoid danger or property loss.

Laws and Regulations

Use of the product must be in strict compliance with the local electrical safety regulations.

Transportation

  • Keep the device in original or similar packaging while transporting it.
  • Keep all wrappers after unpacking them for future use. In case of any failure occurred, you need to return the device to the factory with the original wrapper. Transportation without the original wrapper may result in damage on the device and the company shall not take any responsibilities.
  • Do not drop the product or subject it to physical shock. Keep the device away from magnetic interference.

Power Supply

  •  The input voltage should meet the Limited Power Source (5 VDC, 2 A) according to the IEC61010-1 standard. Please refer to technical specifications for detailed information.
  • Make sure the plug is properly connected to the power socket.
  • DO NOT connect multiple devices to one power adapter, to avoid over-heating or fire hazards caused by overload.
  • Use the power adapter provided by a qualified manufacturer. Refer to the product specification for detailed power requirements.

Battery

  • The built-in battery cannot be dismantled. Please contact the manufacture for repair if necessary. The battery may explode if it is replaced by an incorrect type. Replace with the same or equivalent type only. Dispose of used batteries in conformance with the instructions provided by the battery manufacturer.
  • For long-term storage of the battery, make sure it is fully charged every half year to ensure the battery quality. Otherwise, damage may occur.
  • Make sure the plug is properly connected to the power socket.
  • When the device is powered off and the battery is full, the time settings can be kept for 60 days.
  • The standard adapter power supply is 5 V.
  • The battery is certified by UL2054.

Maintenance

  • If the product does not work properly, please contact your dealer or the nearest service center. We shall not assume any responsibility for problems caused by unauthorized repair or maintenance.
  • Wipe the device gently with a clean cloth and a small quantity of ethanol, if necessary.
  •  If the equipment is used in a manner not specified by the manufacturer, the protection provided by the device may be impaired.
  • Your camera will periodically perform a self-calibration to optimize image quality and measurement accuracy. In this process the image will pause briefly and you will hear a “click” as a shutter moves in front of the detector. The self-calibration will be more frequent during the startup or in very cold or hot environments. This is a normal part of operation to ensure optimum performance for your camera.

Calibration Service

We recommend you send the device back for calibration once a year, and please contact the local dealer for information on maintenance points

Using Environment

  • Make sure the running environment meets the requirement of the device. The operating temperature shall be -10 °C to 50 °C (14 °F to 122 °F), humidity shall be 95% or less.
  • Place the device in a dry and well-ventilated environment.
  • DO NOT expose the device to high electromagnetic radiation or dusty environments.
  • DO NOT aim the lens at the sun or any other bright light.
  • When any laser equipment is in use, make sure that the device lens is not exposed to the laser beam, or it may burn out.
  • The device is suitable for indoor and outdoor uses, but do not expose it in wet conditions.
  • The level of protection is IP 54.
  • The pollution degree is 2.

Emergency

If smoke, odor, or noise arises from the device, immediately turn off the power, unplug the power cable, and contact the service center.

Laser Light Supplement Warning

Warning: The laser radiation emitted from the device can cause eye injuries, burning of skin or inflammable substances. Prevent eyes from direct laser. Before enabling the Light Supplement function, make sure no human or inflammable substances are in front of the laser lens. The wave length is 650 nm, and the power is less than 1 mW. The laser meets the IEC60825-1:2014 standard.
Laser maintenance: It is not necessary to maintain the laser regularly. If the laser does not work, the laser assembly needs to be replaced in the factory under warranty. Keep the device power off when replacing laser assembly. Caution-Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure.

Manufacture Address

No.5, VSIPII, Street 7, Vietnam-Singapore Industrial Park II Binh Duong, Hoa Phu ward, TDM Town, Binh Duong Province

CARVE VIET NAM TECHNOLOGY COMPANY LIMITED COMPLIANCE NOTICE:

The thermal series products might be subject to export controls in various countries or regions, including without limitation, the United States, European Union, United Kingdom and/or other member countries of the Wassenaar Arrangement. Please consult your professional legal or compliance expert or local government authorities for any necessary export license requirements if you intend to transfer, export, re-export the thermal series products between different countries.

Introduction

Product Introduction

The handheld thermal camera is a camera with thermal and optical images. The builtin high-sensitivity IR detector and high-performance sensor detects the temperature change and measures the real-time temperature. The handheld thermal camera is based on the thermal technology, specially designed for the needs of temperature measuring applications. People can quickly troubleshoot faults on-site.

Main Function

Temperature measurement

Device detects the real-time temperature, and display it on the screen.

Super Resolution

Device supports superior to increase the image quality.

Appearance

Components

Appearance 1

Appearance 2

Component Function
Screen Views live view.
Charging Indicator Solid Red: Charging.

Solid Green: Fully charged.

Type-C Interface| Charge the battery or export snapshots.
Laser| Locates the target with laser light.
Thermal Lens| Generates thermal images.
Optical Lens| Generates optical images (only supported by certain models).

Trigger

| In live view:

l Press: Capture snapshots.

l Hold: Locate the target with laser light, and release to capture snapshots.

In menu mode, press the trigger to go back to live view.

Wrist Strap Hole| Mounts the wrist strap.
Tripod Mount| Connect to UNC 1/4”-20 tripod.

Note

  • The appearance and button functions vary according to different models.
  • The optical lens is only supported by certain models. Please refer to the actual  device or datasheet.
  • The warning sign is beside the laser and on the left side of the device.

Warning:

The laser radiation emitted from the device can cause eye injuries, burning of skin or inflammable substances. Prevent eyes from direct laser. Before enabling the Light Supplement function, make sure no human or inflammable substances are in front of the laser lens. The wavelength is 650 nm, and the power is less than 1 mW. The laser meets the IEC60825-1:2014 standard.

Preparation

Charge Device

Steps:

  1. Lift the type-C interface cover.
  2. Connect the device to power supply using the type-C cable to charge the device.

Note

The device is equipped with a built-in battery. For the first charge, charge the device for more than 3 hours when the device is turned on. Do not use the USB-C to USB-C  cable of other manufacturers.

Power On/Off

Power On

Remove the lens cover, and hold for over six seconds to turn on the device. You can observe the target when the interface of the device is stable.

Power Off

When the device is on, hold for six seconds to power off the device.

Set Auto Power-off Duration

In the live view interface, press and go to More Settings → Auto Power-off to set the automatic shutdown time for device as required.

Live View

The live view interface of different models may vary. Take the actual product for reference.

Display Settings

Set Image Mode

You can set image modes of the device. Image Mode is only supported by certain models. Please refer to the actual device or the datasheet.

Steps:

  1. Select an image mode by the following ways:
    • Go to Settings Image Settings Image Mode, and select a preferred image mode.
    • Press in live view to switch image modes.
    • Thermal: Display the thermal image only.
    • Fusion: Fuse the optical image with the thermal image. The fused image with clear edge is displayed in this mode.
    • Visual: Display the visual image only.
  2. Optional: When selecting the fusion mode, you need to select the distance in Image Settings Parallax Correction according to the distance to the target, so as to better overlap the thermal and optical images.
  3. Press to save and exit.

Note

Your camera will periodically perform a self-calibration to optimize image quality and measurement accuracy. In this process the image will pause briefly and you will hear a “click” as a shutter moves in front of the detector. The self calibration will be more frequent during the startup or in very cold or hot environments. This is a normal part of operation to ensure optimum performance for your camera

Set Palettes

The palettes allow you to select the desired colors. You can switch palettes by the following ways:

  • Go to Settings Palettes to select a preferred palette, and press to save and exit.
  • Press in live view to switch palettes.

Set Level & Span

Set a display temperature range and palette only works for targets within the temperature range. You can get better image contrast by adjusting the level & span parameters.

Steps:

  1. In the live view interface, press to show the menu.
  2. Press and select Level & Span.
  3. Select Setting Mode, and press to switch auto and manual adjustment.
    • In Auto mode, the device adjusts display temperature range automatically.
    • In Manual mode, select Parameters to enter the setting interface. Press to lock or unlock the max. temperature and min. temperature, and press to adjust unlocked value. Or, unlock the max. temperature and min. temperature, and press to increase or decrease the individual values while remaining the same temperature range.
  4. Press to save and exit.

Display OSD Info

Go to Settings Display Settings to enable the information on-screen display.

Parameters

Temperature measurement parameters such as emissivity and distance.

Temperature Measurement

The temperature measurement function provides the real-time temperature of the scene. The temperature information is displayed on the left top of your screen. The function is enabled by default.

Set Measurement Parameters

You can set temperature measurement parameters to improve the accuracy of temperature measurement.

Steps:

  1. In the live view interface, press to show the menu.
  2. Press to select desired parameters.
  3. Press to go to the setting interface.
    • Emissivity: Enable Custom, and select Emissivity to set the emissivity of the target as the effectiveness in emitting energy as thermal radiation by pressing . Or you can select a preset emissivity.
    • Distance: Set the distance between the target and the device.
    • Unit: Go to More Settings Unit, and press to set the temperature unit.
    • Temperature Range: Select a temperature range or select Auto Switch. The device can detect the temperature and switch temperature range automatically in Auto Switch mode.
  4. Press to save and exit.

Set Image Measurement

Device measures the temperature of the whole scene and can be managed to display the center, hot, and cold spot in the scene.

Steps:

  1. In the live view interface, press to show the menu.
  2. Press .to select Display Settings.
  3. Select the desired sports to show their temperatures, and press to enable them.
    • Hot: Display the hot spot in the scene and show the max. temperature.
    • Cold: Display the cold spot in the scene and show the min. temperature.
    • Center: Display the center spot in the scene and show the center temperature.
  4. Press to save and exit.

Result:

The device shows the real-time temperature on the upper left side of live view interface.

Enhance High-Temperature Target

In the target enhancement function, when the target’s temperature is higher than the set value, the target will become red.
Steps:

  1. You can enable target enhancement function by the following ways:
    • Go to Settings Palettes, and select Above Alarm.
    • Press in live view to switch the palette to Above Alarm.
  2. Go to Settings Palettes Temperature, and press .to configure the enhancement temperature threshold. When the temperature of target is higher than the set value, the target will be red in live view.
  3. Press to save and exit.

Set Temperature Alarm

Set the alarm rules and the device will alarm when the temperature triggers the rule.

Steps:

  1. In the live view interface, press to show the menu.
  2. Press , and select Alarm.
  3. Press to enable the function.
  4. Select Measurement to set the alarm rule. Select Alarm Threshold to set the threshold temperature. When the target’s temperature is higher or lower than the threshold value, the device will output alarm.
  5. Press to save and exit

Capture Snapshots

Capture One Image
You can capture snapshots in live view. The snapshot will be automatically saved in the albums.
Steps:

  1. In the live view interface, you can capture snapshots by the following ways.

    • Press the trigger in live view to capture snapshots.

    • Hold the trigger in live view to locate the target with laser light, and release the trigger to capture snapshots.
      Note

    • Go to More Settings Laser to turn on/off laser light.

    • You cannot capture snapshots when the device is connected with PC.

  2. Optional: If the thermal images are exported and viewed on a high resolution screen, enable Super Resolution in the menu before capturing. Resolution of captured images with Super Resolution is 4 times higher the original one.

  3. Optional: If a visual image is needed to be saved separately, enable Save Visual Image (only supported by the models with optical lens).

What to do next:

You can view and manage the snapshots in the album, and export them to PC.

View Snapshots

Steps:

  1. In the live view interface, press to show the menu.
  2. Press to select Albums, and press to enter the album.
  3. Press to select the picture, and press to view it.
  4. Optional: Press to delete picture in picture view interface. Press to switch the picture.
  5. Press to exit.

Export Snapshots

Purpose:

Connect the device to your PC with Type-C cable, and then you can export the captured snapshots.

Steps:

  1. Lift the type-C interface cover.
  2. Connect the camera to your PC with Type-C cable and open the detected disk.
  3. Copy and paste the snapshots to PC and view the files.
  4. Disconnect the device from your PC.

Note

  • For the first connection, the driver will be installed automatically.
  • DO NOT disconnect the Type-C cable from PC during drive installation, or it may cause damage to the device.

Cast Screen

The device supports casting screen to PC by UVC protocol-based client software or player. You can connect the device to your PC via the supplied USB cable, and cast the real-time live view of the device to your PC.

  1. Download UVC protocol-based client software or player, like PotPlayer.
  2. Connect the device to your PC via the supplied USB cable, and select USB Cast Screen in the prompt on the device as the USB mode. Exporting files via USB connection is not allowed when you are casting the screen.
  3. Open the software or player on your PC.

Maintenance

View Device Information

In the live view interface, press and go to More Settings About to view the device information.

Set Time and Date

In the live view interface, press and go to More Settings Time and Date to set the information.

Set Language

In the live view interface, press and go to More Settings Language to set the menu language.

Format Storage

Steps:

  1. In the live view interface, press and go to More Settings Format Storage.
  2. Press and select OK to start formatting storage.

Note

Format storage before first use.

Upgrade

Before You Start:

Download the upgrade file from the official website first.

Steps:

  1. Connect the device to your PC with Type-C cable and open the detected disk.
  2. Copy the upgrade file and replace it to the root directory of the device.
  3. Disconnect the device from your PC.
  4. Reboot the device and then it will upgrade automatically. The upgrading process will be displayed in the main interface.

Note

After the upgrading, the device automatically reboot. You can view the current version in More Settings About.

Restore Device

In the live view interface, press and go to More Settings Restore Device to initialize the device and restore default settings

Appendix

Common Material Emissivity Reference

Material Emissivity
PCB 0.91
Cement Concrete 0.95
Ceramics 0.92
Rubber 0.95
Paint 0.93
Wood 0.85
Asphalt 0.96
Brick 0.95
Sand 0.90
Soil 0.92
Cotton 0.98
Cardboard 0.90
White Paper 0.90
Water 0.96

Frequently Asked Questions

  • Q: The charge indicator flashes red.
    • A: Examine the items below.
    1. Examine whether the device is charged with the standard power adapter.
    2. Make sure the environment temperature is above 0°C (32°F).
  • Q: Capturing fails.
    • A: Examine the items below:
    1. Whether the device is connected to your PC and the capture function is unavailable.
    2. Whether the storage space is full.
    3. Whether the device is low-battery.
  • Q: The PC cannot identify the camera.
    • A: Examine whether the device is connected to your PC with standard Type-C cable.
  • Q: The camera cannot be operated or no responding.
    • A: Hold to reboot the camera

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