HOROW HR-0020 1/1.27 GPF Elongated Smart Toilet Bidet User Manual

October 30, 2023
HOROW

HR-0020 1/1.27 GPF Elongated Smart Toilet Bidet
User ManualHOROW HR-0020 1 1.27 GPF Elongated Smart Toilet
Bidet

HR-0020 1/1.27 GPF Elongated Smart Toilet Bidet

Thanks for choosing our product
And please read the instructions carefully before using.
The pictures are for reference only, please refer to the actual product

Safety Precautions

Sign and meaning
Please read the “safety precautions” carefully before use, all the precautions listed here are connected to safety. It’s important and must be followed.
Warning Represents improper operations by ignoring the instructions
may result in death or injury
Notice Represents improper operations by ignoring the instructions may result in body injury and property loss
The following signs are used for important safety precautions.

Sign Meaning
It represents not allowed, “forbid”
 It represents enforced to do

Warning

Please do not touch the electrical outlet with wet hand
– Or it may cause electric shock
Please do not pour water, hot water or detergent on the top of the toilet and electrical outlet

  • Orit may cause fire, electric shock, heat or short circuit
  • Orit may cause injury and indoor water seepage because of the damage of product

Never attempt to disassemble, repair, or alter the product yourself.

  • Orit may cause fire, electric shock, heat or short circuit

Please do not install the toilet in car, ship or any other moving object.

  • Orit may cause fire, electric shock, short circuit or fault.
  • Or the ceramic, seat and main part will be damaged because of falling down.

Stop using while it breakdown
Under the following condition, please disconnect the power supply and turn off the water angle valve

  • Water leakage from pipe or inside of the product
  • crack or damage on the product
  •  unusual sound or smell
  • Smoke
  •  Unusual heating
  •  Block
  •  Fall out of the cushion
  •  Continue using the toilet by ignoring the faults may result in fire, electric shock, heat, short circuit, injury and indoor water seepage

Please don’t use seawater and other water except tap water or drinkable well water(underground water)

  • Or it may cause skin inflammation or fault Please do not touch the electrical plug while thunder
  •  Or it may cause electric shock Please do not let the water inlet soft pipe connect to the electrical plug and outlet
  •  Orit may cause fire, electric shock, heat, short circuit because of moisture condensation

Please do not destroy power cable or plug
Does not strike, yank, twist, excessively bend, damage, or alter the electrical cords. Also, do not place anything heavy on, bind or pinch the cords. SO – Or it may cause fire, electric shock, heat and short circuit if it’s broken Please do not use a loose or faulty electrical outlet.

  • Or it may cause fire or short circuit. Please use the electrical outlet and wire appliance in specified area.
  •  Or it may cause fire because of wire appliance is not in the rule of outlet. Please do not use any power supply other than 220V-~ 50Hz,. 120V-~ 60Hz
  •  Or it may cause fire or heat. Please do not put finger or anything else into the warm air outlet. Please do not put objects or clothes on the air outlet or cover it.
  •  Orit may cause scald, electric shock or accessories burn down. Please keep cigarettes and other open flames away from the product
  •  Or it may cause fire.

Pay attention to the low temp scalding
– Improper use of warm seat may cause low temp scalding.
If you sit for long time, please turn the temp setting to “off” level. Please turn the seat temp setting to “off level, warm air dry temp to “low” level under following situations.

  • Children and elders those who can not adjust the temp to the proper level

  •  Patient and disabled people those who have problem in behavior.

  •  People who have take medicine with hypnosis effect(hypnotics, cold cure and etc), or are excessive drinking, too tired and somnolence. This is an electrical product, please do not install itin a place where ® is easily get wet or with high humidity. If installed in bathroom, please also install ventilator to maintain the bathroom ventilation.

  •  Orit may cause fire or electric shock.
    The product must be connected to cold water supply.

  •  Orit may cause body burn or machine fault.
    The product must be connected to the ground correctly.

  •  Ifnot connected to the ground, it may cause electric shock. The ground processing here requires the ground resistance under 1000, the earth wire of switchboard is over @1.5mm, with copper material. (please entrust installation company to do the job)

Please confirm if the electrical outlet is connected to the ground

  • Or it may cause electric shock because of fault or short circuit. The outlet for power wire should obey the following rules.

  •  Orit may cause fire or electric shock.
    a. Please use high sensibility and fast respond leakage switch (rated induced currents  below 15mA) or insulating transformer (1.5kVA~3kVA) to protect outlet loop.
    b. Please reserved the installation place for outlet and keep it away form bathtub.

  •  Please confirm above a, b wiring projects are finished. Or please entrust the engineering contractor to do this job. The electrical plug should be inserted to the outlet firmly.

  • Orit may cause fire, heat or short circuit. Please hold the plug not the wire when pulling out the plug. Please do not grasp the wire to pull out the plug.

  •  Orit may cause fire or heat because of broken wire. If the power soft wire is broken, to avoid danger, please ask the maintenance department of company or similar departments to replace it. Please be sure to turn off the power while doing the maintenance or spot check.

  •  Or it may cause electric shock or accessories burn down.

  • Not include “ nozzle clean”
    Disabled people or who is lack of experience or common sense ( including children) should be accompanied with personnel guardian while using this product.

  • Or it may cause scald, electric shock, fire and body injury.
    Please do not let children play this product.

  • Or it may cause scald, electric shock, fire and body injury.
    Do not throw lighted cigarettes and other flaming material into the toilet.

  • Orit may cause fire.
    Strong magnets inside, the body is equipped with a pacemaker and other auxiliary medical equipment, please do not use.

Notice
Please do not use the product when it’s loose.

  • Or the toilet and seat may separate and fall off to cause body injury Please do not touch broken area.

  • Or it may cause injury, please replace it as soon as possible.
    Please do not impact forcefully, put heavy subject or stand on the product

  • Or it may cause product damage, fall down or body injury

  • Or it may cause body injury or indoor water seepage
    Please do not pull the product by holding the seat or cover.
    Please do not open the seat and cover when something on the product.

  • Or the main body may fall off to cause body injury. Please use kitchen detergent(neutral) to maintain the plastic part(seat cover, etc) and water inlet soft hose, please do not use the following materials [ bathroom detergent, house detergent, gasoline, banana oil, cleaning powder and nylon brush and so on]

  • Orit may damage the plastic parts, cause cracks to body injury for fault SY) – Or it may cause water leakage because of damaged soft hose To avoid sudden water leakage, please do not remove the water inlet filter when angle valve is open [please refer to cleaning instruction of water inlet filter]

  • Or the water may spray out Please do not crush or bend water inlet hose

  • Or it may cause water leakage Please use the new hose that put inside the accessory box, the old one isn’t recycled.

  • Or it may cause water leakage Please do not pour hot water into toilet

  • Or it may cause body injury or indoor water seepage because of toilet damage Please do not flush with big amount of toilet paper or other subjects except sewage and small amount toilet paper.

  • Or it may cause body injury or indoor water seepage because of toilet damage Please do not lean on the toilet cover while using

  • Or it may destroy the seat cover.

Please close the angle valve when water leaking
When room temp is under 0°C, to avoid piping or soft hose damaging because of frozen, anti freezing measures should be adopted.

  • It may destroy main body or piping, leading to water leakage if water inlet soft hose is frozen.
  • To avoid damage, please pay attention to room temp adjustment. When not use for a long time, please must drain the inlet soft hose, and cut the power.
  • When using next time, please open the angle valve and let water connected first. or it may cause skin inflammation because of bad water quality.
  •  It may cause fire or heat if the power supply is always connected. Please must confirm if the filter has screwed to right position when install it.
  • It may cause water leakage if not screwed tight. When the toilet drain outlet is blocked, cut off the power then clean the obstruction
  • Or the sewage may overflow, cause indoor water seepage because of auto flush function.
  • Use the professional tools sold in the market to clean the obstruction. Flush the toilet after pee
  • Orit may cause difficulty in clean the toilet, block the drain outlet or sewage overflow, result in indoor water seepage.
  • Use the dried towel to clean the pee, dee, detergent, water and etc on the floor.
  •  Orit may leave dirt on the floor or corrode the floor.

NOTICE
This bidet refer to GFCI outlet, doesn’t use extension cord.HOROW HR-0020
1 1.27 GPF Elongated Smart Toilet Bidet - icon 1

Overall Sketch

  1. Power plug (Electric Leakage Protection)
  2. Side knob
  3. Heated seat
  4. Toilet bowl
  5. Cushion pad
  6. Toilet lid
  7. Damper
  8. Dryer outlet
  9. Nozzle
  10. Sensing area

Remote controlHOROW HR-0020 1 1.27 GPF Elongated Smart Toilet Bidet -
Remote control NOTICE
The contents described in this manual include but are not limited to product material, process, functional characteristics, etc., which may be different from the actual product due to process improvement or product upgrade. Please refer to the actual product.

Functions introductions

Rear wash Intrastation
Rear oscillating Wash Provide rear cleansing
Front wash Move the nozzle back and forth for rear cleansing
Front oscillating Wash Provide cleansing by front cleansing nozzle with a

gentle spray
Child wash| Move the nozzle back and forth with a gentle spray
One solution| Children’s special warm water gentle cleaning
Strong wash| Auto clean, flush and dry
Lady care| Large amount of water to clean the buttocks to promote laxative
Nozzle position adjustment| Special cleaning of female’s physiological period
Temperature adjustment| Adjust the suitable washing positions
Water pressure adjustment| Set the temperature of seat and water
Seat sensor| Change cleaning water pressure
Drying| Functions activated by sitting on the seat
Movable drying| Dry the users after cleansing
Changing drying intensity| Move the alr outlet back and forth for drying
Warm air position adjustment| Control the temperature of warm air from the dryer
Nozzle self-clean| Set the position of air outlet
Smart remote control| Provide nozzle self-cleaning before washing
Deodorizer| Use the remote control to set up and control the toilet
Saving energy| Removing odors Saves electricity
Night light| Preparations for insufficient light
Soft close| Damper in the seat and cover, to make it close softly
Auto flush| Auto bowl unit cleaning after users walk away
Power switch| Turn power on and off
Flush even if power off| Push side button to flush when power off
Ceramic bowl pre-wet| Water come out of the nozzle to make the ceramic bowl wet
Foot touch flush| When the foot has touched the sensor switch at the bottom, the flushing function is activated.

*Remark: Function is different depending on the model configuration
Installation method
Toile installation
Supply stop installation

  1. Turn on the old supply stop and flush for 1 minute, to flush out any sundries that may damage the toilet structure.
  2. Turn off the supply stop and remove it.
  3. Wrap sealing tape on the end(1/2″ NPT male) thread of the water supply pipe(not provided) to ensure good sealing performance. Screw the adapter onto the water supply pipe, ensuring that the direction of the adapter arrow is as shown in the figure.
  4. Use Teflon tape to ensure good sealing performance. Make sure start wrapping at the end of the fitting, covering the end to prevent the thread from seizing. For the joint assembly, you should tighten the threaded joint 1-2 turns beyond finger tighter careful do not over tighten.

Installation in North America
Installation in other reglons

  1. Remove the angle valve.
  2. Replace the smart toilet angle valve.

HOROW HR-0020 1 1.27 GPF Elongated Smart Toilet Bidet - supply
stop Confirm water flow

  1. Install a matching hose, which is guided to a bucket of 3 gallons(11.4L) or more.
    If you cannot find a matching hose, you can use a cloth to cover the outlet of the supply stop and place the bucket under the valve.

  2. Turn on the supply stop. Ensure that the water can outflow at least 1 gallon within 10 seconds.

  3. If the water pressure is too low, it is recommended to remove the flow regulator of the supply stop or use a booster pump to increase the water pressure.

  4. Close the supply stop .

  5. Remove the installed hose.

HOROW HR-0020 1 1.27 GPF Elongated Smart Toilet Bidet -
Regulator

Install the toilet For new installations, toilet flanges need to be installed.
Install flange bolts. ![HOROW HR-0020 1 1.27 GPF Elongated Smart Toilet Bidet

Lift the toilet seat-lid assembly from the toilet. Lift from the interior, back right. Note: Do not excessively pull the cover when lifting the toilet seat-lid assembly. Install a sealing ring under the toilet.

Install the toilet to the flange and ensure that the bolts are aligned with the holes in the toilet. (from the top)HOROW HR-0020 1 1.27 GPF Elongated
Smart Toilet Bidet - Toilet seat 3Use a wrench to lock nuts and other accessories to the fixing bolts. (from the top)HOROW HR-0020 1 1.27 GPF Elongated Smart Toilet
Bidet - Toilet seat 4

  1. Carefully remove the cover of the )  battery case.
  2. Connect and install the battery and slide the cover back to the battery box. .Press the control dial on the side to confirm that flushing can be normal.

Note:

  • Use alkaline battery.
  • This battery is used to maintain the flushing function in the event of power  failure.
  • Don’t throw used batteries into the garbage can, please throw them into your local battery collection center.

Reinstall the toilet seat-lid assembly to complete the toilet installation.
Note: Do not push too hard when putting back the toilet seat-lid assembly.
Connect the waters inlet pipe
Connect the water inlet hose to the supply stop.
Note:

  1. After tightening by hand, turn the nut 1/4 turn with a wrench.
  2. Open the supply stop.
  3. Check for leaks. FD
  4. Apply silica gel to the bottom of the toilet. Wait for 24 hours to dry.

HOROW HR-0020 1 1.27 GPF Elongated Smart Toilet Bidet - Toilet
seat6 install the remote controller
The following picture shows the installation methodHOROW HR-0020 1 1.27
GPF Elongated Smart Toilet Bidet - ControllerTear the paper of double sided tape on the back of bracket, stick the bracket on the wall
Notice: Clean the installation position before pasting. Strongly and evenly press the tape when pasting. Use it after 15 minutes.

Operation

Operation introduction
 The design of this product is mainly controlled by remote control, and the side knob control of the product is supplemented.
The following just shows function introduction.HOROW HR-0020 1 1.27 GPF
Elongated Smart Toilet Bidet - remote Remote control
 Indicator light & LED display panel may different according to specific model configuration, please refer to actual model.
Preparation

  1. Open the angle valve
  2. Confirm power plug is well plugged into the electric outlet and the  indicator light is on.  
  3. After the machine is powered on and  initialized, the default is turned on, and The parameters such as water temperature,  seat temperature, auto deodorization, and auto flushing are auto restored to  the settings before power off.
  4. lf it is not powered on, press the power but ion on the side knob to power it on.

How to use

Sit on the seat
Seat Sensor react automatically when sitting on the seat.
Water comes out to pre-wet the inner ceramic bowl.
Deodorizing starts when deodorizer activates automatically.HOROW HR-0020 1
1.27 GPF Elongated Smart Toilet Bidet - How to useHOROW HR-0020 1 1.27 GPF Elongated Smart Toilet Bidet - How
to use 1HOROW HR-0020 1 1.27 GPF
Elongated Smart Toilet Bidet - How to use 2HOROW HR-0020 1 1.27 GPF Elongated Smart Toilet Bidet - How
to use 3

Reminder
After the power on initialized of the machine is complete, the default power on, water temp, seat temp, automatic deodorization, automatic flushing and other parameters automatically return to the settings before power off.
Reminder
Working mode distinction:

  1. Operation mode: It is in the working state of rear wash, front wash, drying, flushing, nozzle cleaning, etc.
  2. Idle mode: refers to the idle waiting state in non-operating mode;
  3. Standby mode: When press the power on the side of the remote controller or side button, the machine enters the standby state, and the power consumption is the lowest.

Product side knob

  1. In the off state, Knob indicator is not lit, rotate forward/backward/press and other actions will start. Product automatically enters idle mode, indicator shown as light pink, effect; same as breathing light.

  2.  In idle and off seat mode, functions won’t work if rotate forward or backward, indicator shown as light pink;

  3. When people sit on the seat, product start working, Knob rotates forward , then turn on automatic front wash function. First wash for iminute, then warm air dry for
    2 minutes; If you rotate forward again during the automatic front wash, stop front wash and turn on the warm air drying function. The indicator light is pink for front wash, red for warm air dry;

  4.  When people sit on the seat, product start working, knob rotates backwards, then turn on automatic rear wash. First wash for 1 minute, then warm air dry for 2 minutes; If you rotate backward again during the automatic rear wash, stop wash and turn on the warm air drying function. The indicator light is blue for rear wash, red for warm air dry;

  5.  When people sit on the seat, the productis in the rear wash/ front wash / dry working state, press the knob then the three functions stop, enter idle mode, the indicator is light pink;

  6.  When the product is on idle or power off mode, press the knob to start flushing. Flushing while in idle mode, indicator light is light red;

  7.  Continuously press knob two times to start water saving mode (small flush) ;

  8.  In the power on state, long press the knob for 3s to turn it off, indicator light is off.

Buzzer
Buzz once: Sit on seat condition, all the functions are available.
Buzz twice: Off the seat condition, parts of the functions are available.
Buzz three times or more: There are faults of the product.
Reminder
Buzzer only works when operate on remote controller or side button or initialization.
Foot touch flush
Operating instruction:
When the foot has touched the sensor switch at the bottom, the flushing function is activated.
This function is limited to some models. See the product function table for details.
Reminder: This function doesn’t work when seated. Remote control code matching

If one user has more than two items of the same brand smart toilet, there maybe interaction while using remote control. In this condition, using the remote control code matching function to ensure the uniqueness between the remote control and the toilet.
When performing this operation, you must unplug the power of other nearby smart toilets.

  1. Plug off the smart toilet power.
  2.  Press”weak”and “back “button at the same time, leave it until the indicator light constantly blinking
  3. Plug on the smart toilet in 5 seconds.
  4.  Match code completed when the remote control indicator light stop blinking.

Notice: Remote control match code time is 10s, auto quit if overtime operation

Trouble shooting

SITUATION REASON PROCESS
No power The electrical outlet is not connect to power supply or the plug is
not insert to the bottom Check if the electrical outlet is connected to the

power supply; press the reset key on the plug
No water comes out while cleaning| Low pressure of water supply| Raise the water pressure
Water inlet filter blocked| Remount and clean the filter according to the instruction
Cleansing water in not warm enough| Water temp setting is incorrect| Readjust
Seat does not heat| Seat temp setting is incorrect or the product is in power saving mode| Readjust
Seat and cover are loose| Fixed bolts are loose| Tighten the bolts
Remote controller failure| Battery runs out| Replace battery
No response when pressing the key| Key fault| Reboot or contact ascendant
Water leakage| Shutoff valve, water supply hose and water separator are not well connected| Reconnect

Cleaning and Maintenance

Toilet bowl cleaning

  1. Please make sure the electrical plug is taken out
  2. Please use pettish soft cloth to wipe the toilet shelf and seat.
    The dirt should be cleaned as soon as possible, if it’s difficult to clean, you can use neutral detergent.

Nozzle Cleaning and Maintenance

  • Press “nozzle clean”, nozzle will come out and start auto wash, then you can use brush to clean it.
    Attention: Do not use steel brush to clean

Cleaning the filter
When the water pressure is too low or insufficient, please clean the filter
Close the angle vale and stop water supply
Notice: Do not remove the filter without closing the angle valve. Otherwise water will spray out.
Remove The Felter
Unscrew the cover of the filter by straight screwdriver and then pull out the cover as below:

clean the filter
Close the angle vale and stop water supply
Get the filter out and clean it thoroughly.
Flush off dirt or clean the filter by toothbrush
Note: Do not use any cleaning agents. Clean it with water only. Do not crush the filter when cleaning in case of distortion.

Reattach the filter
Reinstall filter based on the removal sequence.
Notice: Open the shutoff valve after installation and confirm there’s no water leakage.
Replace the remote control Battery
♦ When the battery is running out, the remote controller is sometimes insensitive and sometimes out of control and you should replace the battery at this point

  • Attention The positive and negative poles of the battery must be placed correctly, and the compression spring protrudes from the negative pole. New and old batteries cannot be mixed Please use alkaline battery HOROW HR-0020 1 1.27 GPF Elongated Smart Toilet Bidet - Battery

Replace back up battery
Stops

  1. Pull out power plug.
  2.  Lift toilet seat lid.
  3.  Take out battery cover.
  4.  Put battery In right position.
  5.  Press flush button, be sure it can flush normally.
  6.  Put cover back and fix toilet seat lid.

HOROW HR-0020 1 1.27 GPF Elongated Smart Toilet Bidet - Battery
1 Notice

  1. The spare battery must use 9V alkaline battery, Do not use carbon or other battery.
  2. If the battery is low or not installed, it will cause the flushing to stop normally, and flushing even if power off function will be abnormal.
  3. We recommended to check and replace the spare battery every 2 years. 4.Please replace the used batteries and recycle them properly.

Appendix

Product specification

Ambient temp range 4°C-40°C
Inlet water temp range 5°C-35°C
Rated voltage ❑220V—- 50Hz

water temp.maxlmurn loyal of outlet water temp and strength)
(Inlet water temp: 15t -±0.5t )
Max power| 1680w| 1280W
Rated power| 1200W| 1200W
Power cord length| 150mm (85mm for North America)
Cleansing
device| Water pressure range| 0. 14MPa-0. 75MPa(Flow volume is no less than 18L/min)
Water pressure adjustment| Adjustable in 4 paragraph
Water temp adjustment| 4 paragraph adjust: Room temp, 33°C, 36°C, 39°C
Safety device| Temp sensor control system, Dry burning-resistant protection device, over temp protection system, water and electricity isolation system
Rear wash| 0.4-0.6 L/min(water pressure?–0.15MPa)
Front wash| 0.4-0.65 L/min(water pressure?.–0.15MPa)
Strong wash| 0.45 L/min(water pressure?;0.15MPa)
Seat heating
device| Seat temp control| 4 paragraph adjust: Room temp, 33°C, 36°C, 39°C
Seat protective system| Temperature sensing control system/ fuse
Warm air
dryer| Warm air temperature| 4 paragraph adjustable: 35°C, 42°C, 48°C, 54°C (The wind temp is greatly affected by the environment, and the values are for reference only.)
Safety device| Temperature reset switch/fuse
Deodorizer| Catalyst deodorant box
Remote control| YES

Cleaning rate test: In the seated state, the knob is turned to the rear wash for more than 3 seconds to start the wide-width cleaning mode.
Packing list
Dear user
Please check whether the products are complete after you open the box of toilet. Product packaging box containing the items are:

| 1 Smart toilet &
---|---
| 1 Manual RQ
| 1 Spanner
| 1 Angle valve (15/16” adapter, 1/2” adapter)
| 1 9V alkaline battery (6LR61)
| 1 Wax ring
| 1 Floor flange (with 1 bag installation bolt) (33
| 1 Set remote control (Including remote control, bracket, double side tape, 2 AAA alkaline batteries)

Warning

  1. This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.
  2.  Children should be supervised to ensure that they do not play with the appliance.
  3.  If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard.

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