Navkom R7 A6L Touchpad Instruction Manual

: October 30, 2023
: Navkom

Table of Contents

Navkom R7 A6L Touchpad
Product Information
Product Usage Instructions
Product Maintenance and Cleaning
Product Using the X-Manager Application
DEVICE COMPONENTS
TECHNICAL DATA
DESCRIPTION AND CORRECT USE OF KEYPAD
MAINTENANCE AND CLEANING OF THE DEVICE
ERROR DESCRIPTION AND ELIMINATION
MANUFACTURER’S WARRANTY
Contact
References
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Navkom R7 A6L Touchpad

Product Information

Product name: X-manager
Components: Touch-sensitive keyboard, Illuminated numeric keypad, Function keys, Control unit in door profile, Control unit DIN, Mini control unit BBX
Technical specifications: Blackbox, RESET

Product Usage Instructions

Using the Keyboard

The first code to be entered into the device is the administrator code. This code is unique and can be changed later, but you must know the old code. The administrator code can also be used for unlocking. If you forget the administrator code, you cannot manage the device, and it will revert to its factory settings. If you reset the factory settings in this way, the pairing of mobile phones or tablets will be erased. You need to pair the phone again.

Product Maintenance and Cleaning

The device does not require any special maintenance. If you need to clean the keyboard, use a dry or slightly damp soft cloth. Do not use aggressive detergents, solvents, alkaline solutions, or acids for cleaning. Using aggressive cleaners can damage the surface of the keyboard, and in this case, the warranty claim will not be valid.

Product Using the X-Manager Application

Download the X-manager application from Google Play or the App Store onto your smartphone or tablet. Before connecting the keyboard for the first time, perform a factory reset. When the application connects to the keyboard for the first time:

If we have several X-manager devices nearby, we need to turn off those that we are not currently connecting to from the power supply. This prevents X-manager from connecting to another device that we do not want to connect to at the moment.

Connecting to the Keyboard (Android)

To operate the keyboard, you must add it to the X-manager application. If we manage more than one device with the same phone, it is important to connect only one device at a time during the first connection. Only the device with which we are establishing the first connection should be connected to the power supply.

Press the Search field.
Enter the desired device name and press ADD.

Connecting to the Keyboard with an Additional Device (Android)

You can also operate one keyboard with different devices. When adding an additional device, it is necessary to turn off the Wi-Fi on already added devices if they are nearby. Otherwise, they will try to connect and prevent adding an additional device.

On the device where we already have a connection to the keyboard, press the i icon next to the keyboard name.
The password will be displayed at the bottom of the screen, which we write down.
On the new device, press the Search field and then select MANUAL. Enter the keyboard name and password that we obtained on the source device.

DEVICE COMPONENTS

The keypad

Control unit

Mini control unit BBX

DIN control unit

TECHNICAL DATA

Voltage: 8 – 30 V direct or alternating
Use: maximum 150mA
Number of codes: 100, of which 1 is an administrator code
Length of code: optional, from 4 to 16 characters
2 separate relay exits (BBX mini control unit – 1 relay exit)
256-bit encrypted connection to the relay unit
Capacitive illuminated keys
Installation into a door wing
App control/unlocking option

DESCRIPTION AND CORRECT USE OF KEYPAD

The keypad has 10 digits and two function keys: + (the plus), which is used for adding, and (the checkmark), which is used for code deleting and confirming or for unlocking. The keypad is illuminated with blue backlight. The function keys are illuminated with green backlight when a correct code has been inserted or when a suitable function is being activated. Red backlight is activated when the code is incorrect or when a suitable function is activated. Under strong light the illumination of the keypad is poorly visible and the keys will appear white. Should the programming of the keypad be made under strong light, it is recommended that you shade the keypad in order to better see the illumination and the light signals. When any of the keys is being pressed, you will hear a short beep, which signals that the key has been activated.

The keys are capacitive, and each has a sensor underneath, which detects a finger that has been pressed over. In order to activate a key, you have to cover the entire digit with your finger, by touching it lightly and quickly. If the finger approaches the key slowly, it might not activate the key. 100 different codes can be stored in the keypad. Each code can be of arbitrary length: at least 4 digits and not more than 16 digits. The first code that is set is the administrator’s code. Only with this code it is possible to change the functions of the keypad and to add and delete other codes. There is only one administrator’s code, stored in the keypad. The keypad should be used only by the means of the finger. Do not use hard or sharp objects for typing, as they can damage the surface of the keypad.

The first code that is enetred is the Administrator code and is the only one that can be entered at any time. Administrator code can be changed later but one needs to know the old one. Administrator code can be used also for unlocking.

ATTENTION: If you forget the administrator code, you will no longer be able to control the device and will have to reset it.

The user code can only be used for unlocking the door. It cannot be used for adding or deleting other codes. The user code can be deleted at any time, using the administrator code. The keypad can store 99 user codes. If you forget the user code, you can enter a new one, using the administrator code, or delete the entire database start from the beginning.

PERFORM THE FACTORY RESET

Factory reset operation can be performed by pressing R button on the control unit and holding it for 10 seconds. It deletes all codes from the memory (administrator code included). If the factory reset is performed on the BBX control unit, the pairing of mobile phones or tablets is deleted. They need to be repaired. After the reset function, all saved WiFi connections in the mobile phone settings have to be deleted.

Reset the device with the app: By clicking on the field “FACTORY RESET” all codes stored in the memory, including administrator code, will be erased and the device will be reset to factory settings. Connection with the mobile phones/devices will be lost. After this operation, mobile phone must be paired first.

Reset the device with door phone signal wire: When the signal wire for opening the door of the door phone is connected to + on the power supply for 6o sec. all codes stored in the memory, including the administrator code, will be erased and the device will be reset to factory settings. Connection with mobile phones/devices will be lost. After this operation, mobile phone must be paired first.

MAINTENANCE AND CLEANING OF THE DEVICE

The device does not require maintenance. Should the keypad need cleaning, use a dry or slightly damp soft cloth. Do not use aggressive detergents, solvents, lye or acids for cleaning. Use of aggressive cleaning agents may damage the surface of the keypad and in this case complaints will be invalid.

BEFORE THE FIRST CONNECTION, IT IS MANDATORY TO RESTORE THE FACTORY SETTINGS.

When the application first connects to the keyboard: If you have several X-manager devices nearby, the others that you are not currently connecting to must be disconnected from the power supply. This prevents the X-manager from connecting to another device that we do not currently want to connect to.

CONNECTION TO THE KEYPAD (ANDROID)

Every new keypad needs to be added in the x-manager application, before it can be used. If more than one device is connected to a single x-manager application, it is important that the first connection is established with one device at a time. The rest of the devices should not be connected to a power supply at the time of the first connection.

Press Search.
Enter the name of the device and press ADD.

CONNECTION TO THE KEYPAD (ANDROID) WITH AN ADDITIONAL DEVICE

A SINGLE KEYPAD CAN BE CONNECTED TO MORE THAN ONE DEVICE (X-MANAGER APP).

Warning: If we are adding an additional device, it is necessary to turn off WiFi on already added devices, if these are nearby, otherwise they will try to connect and disable adding of an additional device.

Press the i icon next to the name of the keypad on the device which has already established connection with the keypad. The password will appear on the lower portion of the screen. Write it down.
On the new device, press Search, and in the next step, choose the option MANUAL. When prompted, enter the name and the previously retrieved password of the keypad.

DISCONNECTING THE KEYPAD (ANDROID)

Press and hold the name of the keypad.
When prompted, confirm the disconnection.

CONNECTION TO THE KEYPAD (APPLE)

Every new keypad needs to be added in the x-manager application, before it can be used. If more than one device is connected to a single x-manager application, it is important that the first connection is established with one device at a time. The rest of the devices should not be connected to a power supply at the time of the first connection.

Firstly, press Add device, followed by START.
To confirm the connection, press Join.
After entering the name of the keypad, press Setup.

CONNECTION TO THE KEYPAD (APPLE) WITH AN ADDITIONAL DEVICE

A SINGLE KEYPAD CAN BE CONNECTED TO MORE THAN ONE DEVICE (X-MANAGER APP).

Warning: If we are adding an additional device, it is necessary to turn off WiFi on already added devices, if these are nearby, otherwise they will try to connect and disable adding of an additional device.

Press the i icon next to the name of the keypad on the device with established connection to the keypad. After prompted, press Show password. The password will appear on the lower portion of the screen. Write it down.
On the new device, press + and in the next step, chose the option Manual Setup. When prompted, enter the name and the previously retrieved password of the reader and press SETUP.

DISCONNECTING THE KEYPAD (APPLE)

Press the i next to the name of the keypad and then confirm by pressing DELETE.

UNLOCKING THE DOOR WITH THE APP

The user or administrator can unlock/open the door with the APP.

By clicking on the field “Touch to open” the door will unlock.
- LED SETTINGS
LED SETTINGS: If there is an additional LED lighting in the door, it can be connected to the system and controlled by the X-manager (only with door leaf control unit). It is possible to adjust the brightness (1% to 100%) and the schedule for turning the lighting on/ off. If the checkbox next to the 24h is checked, the LED will be switched on continuously.

RESET THE DEVICE WITH THE APP

By clicking on the field “FACTORY RESET” all codes stored in the memory, including administrator code, will be erased and the device will be reset to factory settings. Connection with the mobile phones/devices will be lost. After this operation, mobile phone must be paired first.

This step is not available with the BBX control unit
This step is not available with the BBX control unit

ERROR DESCRIPTION AND ELIMINATION

DESCRIPTION	CAUSE

The keypad does not react to the touch of a finger.

| You did not use enough of the finger’s surface to press the key. The finger must cover the entire digit.
You drew the finger to the key too slowly. The key must be pressed quickly.
If the device still does not react after several attempts, it is malfunctioning and you should call a repairman.

The door does not open after entering the code.

| You forgot to press after entering the code.
The code is incorrect.
The code has been deleted.
If the code is correct and after entering it a green LED lights up and a beep goes on for 1s, the electric lock is malfunctioning. Call a repairman.

I cannot see

the illumination of the keypad.

| Illumination of the keypad is poorly visible under the strong light.
The device’s illumination has been disabled. Press any key to turn on the illumination.
The device has been turned off or is not plugged in.
The device is malfunctioning. Call a repairman.
The red LED is on constantly. I cannot enter a code.| The wrong code has been entered 3 times in a row and the keypad is temporarily

locked.

The red LED is blinking constantly.| The device is malfunctioning. Call a repairman.

MANUFACTURER’S WARRANTY

Guarantee terms

The guarantee is valid for the period of 36 months from the day of handing over the product to the end buyer (hereinafter referred to as the buyer). The producer of the product, NAVKOM d.o.o., hereby guarantees that the functioning of the Biohandle, Bioreader, Modul, Touchpad or Biopass product (hereinafter referred to as the product) will be faultless during the guarantee period and that the materials from which it is made are without faults or damage. If the buyer establishes that the product is malfunctioning, the buyer may claim the guarantee with the dealer or producer, who in turn issues a receipt to the buyer confirming receipt of the complaint. This guarantee applies to the country in which the product was purchased by the end buyer. In the event that the products are transported abroad, and that appropriate technical conditions for use of the product and suitable climatic and environmental conditions are provided, this guarantee is also valid abroad provided that an organised service network of the producer or authorised dealer established. Products are affected by the weather conditions to which they are exposed.

The producer guarantees flawless operation of the product as long as the product is not exposed to excessive moisture. The producer also guarantees flawless operation of the product in suitable climatic conditions, i.e. in the temperature range between -30 °C to +80 °C. The producer does not guarantee operation of the product beyond the specified climate limits. The guaranty only applies to properly maintained products. Dirt may accumulate on the product which can damage the product. The buyer is obliged to maintain the product properly. The producer does not guarantee products that have not been properly maintained. In case of a justified complaint, the producer shall under take to correct the error in the functioning of the product within 45 days from the date of the complaint. In case the error is not remedied within the period specified above, the customer is entitled to a new product provided by the producer. In case the producer does not provide timely repair or replacement of the product, the buyer is entitled to terminate the contract and request a refund or a reduction of the purchase price.

Warranty card

THESE GUARANTEE TERMS TOGETHER WITH A RECEIPT (INVOICE) PRESENT THE PRODUCER’S WARRANTY CARD. THE BUYER IS OBLIGED TO KEEP THESE GUARANTEE TERMS AND THE RECEIPT THROUGHOUT THE GUARANTEE PERIOD.

This guarantee is issued by the producer:

Navkom d.o.o.
Cesta v Log 19 1353 Brezovica
Registration number: 1646729000
VAT ID No: 39134725

Information about the dealer’s company and registered office, the date of hand over of the goods and information identifying the goods subject to the guarantee can be found on the invoice and/or delivery note received by the buyer when purchasing the product.

Claiming the guarantee

The buyer shall undertake all the risks and costs arising from transporting the product from the authorised dealer or the authorised service. When claiming the guarantee, the buyer is obliged to submit the receipt which proves the purchase of the product. The invoice must contain the following information: dealer’s name, product serial number, year, month and day of purchase. The buyer is obliged to keep the invoice and these guarantee terms for the entire duration of the guarantee period.

Navkom d. o. o. reserves the right to reject the guarantee claim in the event that no proof of purchase (invoice, receipt) is submitted or in case the data on the invoice are incomplete, illegible or there is a subsequent change or an intervention visible on the invoice which casts doubt on the authenticity of the evidence. Keep the receipt in a safe place as you will not be able to obtain a duplicate! The buyer claims the guarantee in writing directly from the producer or dealer, or verbally from the dealer. In such case, the dealer is obliged to prepare an appropriate report on the complaint. Upon exercising the guarantee claim, the buyer is obliged to submit a warranty card and invoice as proof of purchase. The buyer is obliged to enable the repair of the product, if the repair is carried out at the buyer’s location.

If the repair at the buyer’s location was not carried out within 45 days because the buyer hindered it (the buyer was unavailable, unreachable or absent), the buyer has no right to request a new product. If it is necessary to send the product to an authorised service centre or to the producer, the buyer is obliged to ensure that the product is properly secured before shipment. The buyer is entitled to a replacement product provided by an authorised service centre for the duration of the repair. The guarantee does not exclude the rights of the buyer arising from liability for material defects.

Extending the guarantee

If the buyer claims the guarantee for a product and an authorised service establishes that the complaint is justified, the guarantee period shall be extended for the period of time during which the product is being repaired. If the product for which the guarantee was claimed underwent a major service or the product was replaced with a new one, the buyer shall be issued a new guarantee for a period of 24 months. For the new guarantee, the buyer is issued a new receipt which the buyer is obliged to keep for the entire duration of the guarantee.

The guarantee cannot be claimed in the following cases:

Any defects caused by improper handling of the product. Any handling of the product that does not comply with the enclosed operating instructions.
Any defects caused by not maintaining the product or improper maintenance of the product (e.g. cleaning of the surface with corrosive agents, failure to update the software, etc.). Failure to clean the product regularly with suitable agents may result in damage to the product that cannot be claimed under warranty.
Any interference with the product performed by the buyer himself/herself or a third party who has not been authorised by Navkom d.o.o. The guarantee cannot be claimed if it has been established that the product has been tampered with by a third party.
Any malfunction caused by service, adjustment, cleaning or other handling of the product by anyone except servicers authorised by Navkom d.o.o.
Any malfunction caused by transport, fall, impact, etc. which occurred after the purchase of the product.
Any malfunction caused by fire, earthquake, flood, lighting, other natural disasters, polluted environment or inadequate electric supply voltage.
Any malfunction caused by negligent handling or improper keeping/storage of the product (such as storing the product at high temperatures and humidity, next to insecticides, such as naphthalene, or potentially hazardous drugs, poisons or chemicals).
Installing the product in an unsuitable location where the product is exposed to unsuitable weather conditions (cold, heat, humidity, direct or reflected sunlight) which can lead to conditions that exceed the declared operating range.
If the buyer does not use the product with the producer- supplied software or if the buyer installs third-party software that is not supplied or explicitly approved by the producer.
When the product submitted for repair is not accompanied by a receipt or the receipt is not valid.
Any subsequent changes to the receipt, which were not made by the producer or authorised dealer, namely changes of the year, month and day of purchase, the name of the buyer or dealer and the serial number.

Repairs after expiration of the guarantee

The producer undertakes to provide repairs and servicing of products against payment for three years after expiration of the guarantee period.

Limitation of liability

This guarantee applies only to Navkom d.o.o. products and does not apply to other components containing the producer’s products or other components used with the products (such as doors, mechanical locks not provided by the producer, fittings and other mechanisms necessary for the use of the producer’s products).

Navkom d.o.o. does not guarantee that the material from which the products are made fits the individual needs and environmental situation of the buyer. The buyer is obliged to check whether his/her environment is suitable for use of the products. Navkom d.o.o. offers the products »as they are« and makes no further representations or guarantees about their fitness for a particular purpose. The buyer is obliged to independently assess whether the product meets the purpose and needs of the buyer. Navkom d.o.o. expressly disclaims any and all guarantees of any kind, whether written or oral, and disclaims any implied guarantees or conditions of merchantability or fitness for a particular purpose. Exclusion applies to the maximum extent permitted by applicable law.

In no event is Navkom d.o.o. liable for any damage (direct or indirect, including lost profits) arising from use of the products. The buyer expressly accepts all responsibility for any consequences that may arise from use of the products. In addition, Navkom d.o.o. can not be held liable for any damage resulting from the inability to use the product or product failure. In the event that a particular exclusion defined above is not applicable in your country, such exclusion may not apply to you or is valid to the extent permitted by law. Should this guarantee be inconsistent with local law, it is considered that the guarantee or part thereof is adapted in accordance with applicable local law.