SEVERIN WK 3411 Electric Kettle Instructions

October 30, 2023
SEVERIN

SEVERIN WK 3411 Electric Kettle

Product Information

The product is a Severin kettle with article numbers WK 3410 and WK 3411. The product comes with a warranty that is valid for two years from the date of purchase or delivery and covers any defects or faults caused by incorrect setup or installation, improper use, external influences, current and voltage fluctuations outside the tolerance limits, non-observance of maintenance and cleaning work according to the instructions for use, and use-conditioned or natural wear-and-tear.

Product Usage Instructions

To assert your rights under the warranty, contact the dealer from whom you purchased the appliance with your full name, address details, phone number or email address, description of the defect of your appliance, and date of purchase or delivery. The dealer will then contact Severin and take care of everything else. Alternatively, you can submit the above information to Severin customer service directly. The contact details for customer service are available in the appendix to the warranty statement or on Severin’s website www.severin.com. When using the kettle, ensure that you follow the applicable safety regulations and the written instructions for use, installation, and assembly. Improper use or operation may void the warranty and cause defects or faults that are not covered by the warranty. Additionally, ensure that you observe maintenance and cleaning work according to the instructions for use to prevent use conditioned or natural wear-and-tear.

Warranty

  1. The buyer’s statutory rights with regard to defects shall apply if the appliance is defective. The buyer may exercise any of these rights free of charge. You shall assert these rights
    against your contract partner, i.e. the dealer from whom you purchased the appliance. The contractual arrangements between you and the dealer shall be observed. Your statutory rights with regard to defects are in no way restricted or affected by this warranty. We as the manufacturer have voluntarily and additionally taken on the warranty service.

  2. This warranty shall apply as follows: If the appliance is defective at the time of the transfer of risk (i.e. at the time of receipt of the appliance) within the meaning of the statutory provisions, we as the manufacturer will remedy the defect free of charge within a reasonable time, at our discretion, or provide you with a new defectfree appliance. This warranty is not a durability warranty. This warranty is valid for the device with the article number stated on the front. This warranty applies to newly bought appliances only. The warranty shall not apply to equipment that has been used, repaired, altered or otherwise modified by a third party (also referred to as “refurbished” equipment). You may only receive the warranty service if you assert your rights under this warranty within two years of receipt of the appliance (e.g. from the time you pick it up in a shop in case of a purchase in stationary retail and from the delivery date in case of shipment), as described in section 4 below. We will not assume any further voluntary obligations, such as the reimbursement of transport, installation and dismantling expenses. Our statutory obligations will remain unaffected.
    The warranty does not cover any defects or faults caused by

    • Incorrect setup or installation, e.g. non-observance of the applicable safety regulations or the written instructions for use, installation and assembly
    • Improper use, including improper operation or misuse
    • External influences, such as transport damage, damage caused by shock or impact, damage caused by the weather
    • Current and voltage fluctuations outside the tolerance limits
    • Non-observance of maintenance and cleaning work according to the instructions for use
    • Use-conditioned or natural wearand- tear, such as the decreasing charging capacity of rechargeable batteries, lamps or components that typically require regular replacement during the life cycle of the product
  3. Guarantor: The warranty provider valid for your country can be found in the appendix to this warranty statement.

  4. You can assert your rights under this warranty by contacting your contract partner, i.e. the dealer from whom you purchased the appliance, and providing them with the following information:

    • Your full name, address details and phone number or email address at which you can be reached,
    • Description of the defect of your appliance (a brief description of the defect signs is enough),
    • Date of purchase or, if different, date of delivery of the appliance.

Your dealer will then contact us and take care of everything else. Alternatively, you can submit the above Information to our customer service and contact them directly. You can find the contact details valid for your country in the appendix to this warranty statement or on our website www.severin.com.

Service Centres

SEVERIN-WK-3411-Electric-Kettle-01

Belgique/Belgie
BVBA Dancal Elektro
Industriepark 12A – Unit 4
B-8587 SPIERE
Tel.: +32 56 71 54 51
Fax: +32 56 70 04 49
E-Mail: info@dancal.be

Bolivia
TIENDAS TAKAI
Sucursal 1
C/León de la Barra No. 687.
Zona Gran Poder
Tel.:+591-2-2460700
Sucursal 2
C/13 de Calacoto No. 7916
Zona Sur
Tel.: +591-2-2790436

Bulgaria
AVEDA Lifestyle EOOD
ul. Angel Kanchev 1, et. 5
BG 1124
Sofia

Croatia
Koracell d.o.o.
Donje Svetice 40
10 000 Zagreb, Hrvatska
Tel.: +385 1 2383 755
Fax: +385 1 2383 766
E-Mail: info@koracell.hr

Cyprus
A.T. Multitech Corporation Ltd.
P.O. Box 20430
2152, Nicosia CY
Tel.: (+357) 22 711300
e-mail: info@multitech.com.cy

Czech Republic
BVZ Commerce s.r.o.
Odbavovací centrum
Závodu míru 974/66a
360 17 Karlovy Vary
Tel.: +420 233 557 825
e-mail: servis@bvz.cz

Deutschland
SEVERIN Service
Röhre 27
59846 Sundern
Telefon (02933) 982-460
Telefax (02933) 982-480
E-Mail: service@severin.de

Austria
Silva-Schneider Handelsgesellschaft GmbH
Karolingerstraße 1
5020 Salzburg
Tel.: +43 (0) 662 251 300
Fax:. +43 (0) 662 251 300-45
E-Mail: office@silva-schneider.at

Danmark
F&H of Scandinavia A/S
Gl. Skivevej 70
DK-8800 Viborg
Tel.: +45 8928 1300
Fax: +45 8928 1301
E-Mail: info@fh-as.dk

Estonia
Renerki Kaubanduse OÜ
Tammsaare tee 134B
Tallinn, Estonia
Tel.: +372 6 512 222
E-Mail: klienditeenindus@renerk.ee

Espana
En virtud de lo legalmente estipulado, en
España ofrecemos una garantía de 3 años.
Severin Electrodomésticos España S.L.
C.C. ‘Las Higueras’
Plaza Miguel de Cervantes s/n
45217 UGENA
Tel.: 925 51 34 05
Fax: 925 54 19 40
E-Mail: severin@severin.es
Web: http://www.severin.es

España – Islas Canarias
En virtud de lo legalmente estipulado, en
España ofrecemos una garantía de 3 años.
Comercial Alte S.L.
C/Subida al Mayorazgo, 14
38110 Santa Cruz de Tenerife
Tel.: 922 20 58 00
Fax: 922 20 59 00
E-Mail: comalte@telefonica.net

Finland
AV-Komponentti Oy
Sinimäentie 8B (4th floor)
02630 Espoo
Tel.: +358 9 867 8020
Fax: +358 9 867 80250
Web: www.avkomponentti.fi

France
SEVERIN France Sarl
Service-Après-Vente
4, rue Denis Papin
67400 Illkirch-Graffenstaden
Tél.: 03 88 47 62 08
Fax: 03 88 47 62 09
E-Mail: sav-fr@severin.com
Web: www.severin.com/fr

Greece
BERSON / C. Sarafidis Bros S.A.
Thessaloniki
Agias Anastasias & Laertou str.
57001 Pylaia
tel. 2310-954020

Athens
47, Agamemnonos str.
17675 Kallithea
tel. 210-9478773
BERSON / ΑΦΟΙ Κ. Σαραφίδη ΑΕΒΕ
Θεσσαλονίκη
Αγίας Αναστασίας & Λαέρτου
57001 Πυλαία
τηλ. 2310-954020
Αθήνα
Αγαμέμνονος 47
17675 Καλλιθέα
Τηλ. 210-9478773

Iceland
Heimilistæki ehf
Sudurlandsbraut 26
IS-108 Reykjavik Iceland
Tel.: +354 5691520

Ireland
Bluestone Sales & Distribution Ltd
26 Oaktree Business Park
Trim Co., Meath
Tel.: 046 94 83100
Fax: 046 94 83663
Web: www.bluestone.ie

Italia
ASSISTENZA POST-VENDITA
NUMERO VERDE 800224155
E-Mail: assistenza@severin.com

Indonesia
PT. Setai Modern Elektronik
Email.: info@severin.co.id
Web.: www.severin.co.id

Jakarta
Komp. Glodok Plaza Blok F No. 9, Jl.
Pinangsia Raya, Jakarta Barat
021 65911888 / 021 6592889

Medan
Jl. Apel No. 88 Kom. Cemara Asri
061 6620186 / 061 6625836

Surabaya
Pergudangan Mutiara Margo Mulyo Indah,
Blok DC No. 2
Telp : (031) 749 1012, (031) 749 1016

Banjarmasin
Pergudangan Sumber Baru Jln A. Yani KM
17.9 Gudang B 15, Gambut
0511 6730101

Tangerang
Jl. Industri Raya III Blok AD No. 3, Cikupa
021 5902219-21

Cirebon
Jl. Dukuh Semar No. 61
023 1209470

Pontianak
Pergudangan Mega Bispak No A3
Jl. Ahmad Yani Paritengkorak RT01 RW01
0561 812 3701

Jordan
Terb for Trading
Dr.Waleed Maraqa commercial center,
Level 1
Khalda , Amman Zip code : 11953
Tel : +962 6 5346429
Fax : +962 6 5341706
Mob Jordan : +962 797426108

Kuwait
Mohammed Abdulrahman Al Bahar
Al Bahar Building P.O. Box 148
Safat 13002 Kuwait
Tel.: +965 4810855

Latvia
SIA GTCL BALTIC
Piedrujas iela 7
LV – Riga 1073
Tel.: +371 29119989
Fax: +371 67297769

Lebanon
Khoury Home
7th Floor, Cité Dora 3 Building, Dora
P.O.Box 70611
Antelias, Lebanon
Tel.: +961 1 244200
Fax:+966 1 253535
E-Mail: info@khouryhome.com
Internet: www.khouryhome.com

Lithuania
UAB Topo Grupe
Savanoriu PR. 206A,
50193 Kaunas, Lithuania
Tel.: +370 660 00200
E-Mail: uzsakymai@topocentras.lt

Luxembourg
Ser-Tec
Rue du Chateau d´Eau
3364 Leudelange
Tel.: +352 37 94 94 402
Fax: +352 37 94 94 400

Macedonia
Agrotehna
St. Prvomajska BB
1000-Skopje
MACEDONIA
E-Mail: servis@agrotehna.com.mk
Tel.: +389 2 / 24 45 009 or – 019
Fax : +389 2 24 63 270

Magyarország / Hungary
Dora-Land Kft.
2161 Csomád Szent István utca 13.
Tel.: (+36)70-884-9477
E-mail: sales@doraland.hu
Web: www.severinshop.hu

Malta
Crosscraft Co Ltd
Valletta Road
Paola. PLA1511
Malta
Tel: +356 21805805
+356 79498432
E-Mail: clyde@crosscraft.com.mt

Maroc
BS Cast
19, Allee des Villas Ain Sebaa
20250 Casablanca
Fax: +212 5 22 24 40 34
TEL Port: +212 6 61 28 60 88

Nederland
Severin Nederland B.V.
Witteweg 60
1431 GZ Aalsmeer
Tel.: +31 297-347054
E-Mail: info.nl@severin.com

Norway
F&H of Scandinavia A/S
Trollåsveien 34
1414 Trollåsen
Tel.: +47 9244 8641
Fax: +47 6689 2070
E-Mail: info@fh-as.no

Oman
A.A.K & Partners L.L.C.
P.O Box:-1650, Muttrah
Postal Code – 114
Sultanate of Oman
Tel.: +968 24834470
Fax.: +968 24835186
E-Mail: aakpllc@gmail.com

Peru
SEVERIN PERU / Comercial Rebeca S.R.L
208 Circunvalación del Golf Avenue
Office 301-A Los Inkas Prime Tower II
Santiago de Surco , Lima – Peru
Tel.: 0051 1 2729370
E-mail.: severinperu@gmail.com

Philippines
COLOMBO MERCHANT PHILIPPINES, INC.
Mezzanine 1, South Center Tower
2206 Venture Street, Madrigal Business
Park
Alabang, Muntinlupa City
Tel.: 809 34 41
E-Mail: severinconsumercare@colombophils.com.ph

Polska
Severin Polska Sp.z o.o.
E-Mail: reklamacje@severin.pl

Portugal
Imporaudio lda
Rua Dom Marcos da Cruz, 1281
4455-482 Perafita
Matosinhos
Tel.: +351 229 966 738 / 739 / 740
Fax: +351 229 966 741
E-mail: imporaudio@imporaudio.com

Singapore
Beste (S) Pte. Ltd.
Tagore Building
6 Tagore Drive, #03-04
Singapore 787623
Tel.: +65 6455 0005
Fax: +65 6455 4010
Web: www.beste.com.sg
E-Mail: info@beste.com.sg

Slovenia
SEVTIS d.o.o.
Smartinska 130
1000 Ljubljana
Tel.: +386 1 542 1927
Fax: +386 1 542 1926

Slowak Republic
BVZ Commerce s.r.o.
Odbavovací centrum
Závodu míru 974/66a
360 17 Karlovy Vary
Tel.: +420 233 557 825
E-mail: servis@bvz.cz

South Africa
AL&CD Ashley (PTY) Ltd.
3rd Floor, Grove Exchange
Grove Avenue
Claremont
South Africa
7708
Tel: +27 21 674 0294
Fax: +27 21 674 0295
Web: http://www.alcdashley.co.za
Mail: service@alcdashley.co.za

Svenska
El & Digital Service AB
Folkungagatan 144
11630 Stockholm
Tel.: +46 8 845180
www.eldigital.se
E-Mail: info@eldigital.se

Switzerland
SPC Electronics AG
Mövenstrasse 12
CH – 9015 St. Gallen
Tel.: +41 71 227 99 99
E-Mail: service@spcag.ch
www.spc.ch

Thailand
Verasu Ltd. part.
83/7 Wireless Rd., Lumpini,
Patumwan, Bangkok 10330
Tel.: +662 254 81 008
E-Mail: askverasu@verasu.com

Tunisie
GEI
54, rue du Mercure
Zone Industrielle 2013-BEN AROUS
TUNISIE
Ukrayina
Service for Modern Electronics LLC
Sim’i Khokhlovykh Str.8
4119 Kiev
Tel.: + 38 044 247 67 34
E-Mail: info1@photoservice.com.ua

United Kingdom
Homespares Centres Limited
Peel House
2 Chorley Old Road
BL1 3AA
Tel.: 01204 558160
Fax: 01204 558169
E- Mail : office@homespares.co.uk
Web: www.homespares.co.uk

Vietnam
BRAND PARTNER
CTY TNHH DOI TAC NHAN HIEU
FLOOR 8, DAG HOLDINGS
87A HAM NGHI
NGUYEN THAI BINH WARD, DISTRICT 1
HO CHI MINH CITY, VIETNAM
Tel.: +84-28-62 899 648
E-Mail: kenny.clark@brandpartner.vn
trang.hau@brandpartner.vn

SEVERIN Elektrogeräte GmbH
Röhre 27
D-59846 Sundern
Tel +49 2933 982-0
Fax +49 2933 982-1333
information@severin.de

Technische Änderungen vorbehalten. / Model specifications are subject to change.vI/M No.: 10140.0000 08/22
www.severin.com

References

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