mobeye CML Series Thermoguard TwinLog User Manual

mobeye CML Series Thermoguard TwinLog

Attention! Very important
This user manual contains important guidelines for the installation and usage of the Mobeye® device as described in this manual. Please read these thoroughly before you start using the Mobeye® device.
In the case of damage caused by disregarding the guidelines and the instructions for use, no liability is accepted and the warranty becomes void. The user must regularly check the proper functioning of the Mobeye® device. The manufacturer cannot be held liable for (direct and indirect) damage as a result of the incorrect operation or incorrect functioning of the device, software, internet or telecom connection. The manufacturer is in no way liable for the loss of personal passwords or codes.

Safety guidelines

• The permitted ambient temperature during operation may not be exceeded (not lower than -10 °C and not higher than 50 °C).
• The device is intended for use in dry and clean places.
• Protect the device from moisture, heat, and water splashing. Not intended for external use.
• The guidelines for battery usage must be regarded.
• Do not expose the device to strong vibrations.
• Do not let it fall from height.
• Do not use in an environment where any inflammable gases, vapors or dust are present or could be present.
• Repair of the device may only be carried out by people, trained for Mobeye® repair.
• If the device must be repaired, only original replacement components may be used. The use of different parts may lead to damage of the Mobeye® device.

Use in accordance with the regulations
The purpose of this device in accordance with the regulations is to send messages and making telephone calls after an alarm situation. Other uses are not permitted and may invalidate the warranty.

Battery recycling
This product contains recyclable components. When disposing of this product, please take it to a waste collection point for disposal or to your sales point. Bring empty batteries to a recycling centre or collection point.

GENERAL DESCRIPTION

The Mobeye ThermoGuard TwinLog (CML4255) is a monitoring device with an integrated communication module used to log temperature values and send alarm notifications after the temperature gets out-of-range or after the activation of an input. Two temperature probes can be connected. It can run battery- operated or externally powered. If an external power supply is used, it can also send a power failure alarm. In order to activate the device, a few steps are to be followed. First of all, you need to insert a SIM card. With the Mobeye SIM card, the CML4255 uses the 4G LTE-M network. This network has a strong network coverage, deep penetrability in buildings, and also works in remote areas. The Mobeye SIM card is a ‘multi-provider’ and can be used internationally; it may choose from several providers per country. In case of a network problem it will switch to another provider or fall back to 2G. In addition, the Mobeye SIM card offers access to the Mobeye Internet Portal. This management environment gives the device essential functions such as logging and displaying values, online programming, display of status and history, extensive possibilities for reporting messages, and will also monitor test messages (keep-alive). Optionally, alarm messages are sent as a push messages via an app. The relevant contact person will receive instructions and an installation link on their phone. It is also possible to place your own (2G) SIM card. The most important alarm functions such as calling and/or texting after an alarm also work. The communication goes entirely through the 2G network. The Mobeye Internet portal features will not work. Where the installation steps differ for both modes of use, this is indicated. The use of the Mobeye Internet Portal with a Mobeye SIM card is also referred to as Mobeye SIM/Portal.

STANDARD BEHAVIOUR

CML4255 WITH MOBEYE SIM AND INTERNET PORTAL

The Mobeye CML4255 with Mobeye SIM card and registered on the Mobeye Internet Portal, has the following behaviour as factory settings:

• Every 60 minutes the temperature values are measured and. Every 24 hours the logged values are sent to the Mobeye Internet Portal (intervals can be changed). In the portal they are visible as a graph and in tabular form. The values can be downloaded.

• In the situation of a temperature alarm the Mobeye CML4255 sends an alarm message to the Mobeye Internet Portal. The Portal forwards the alarm as push notification, call (spoken message), text message and/or
  e- mail to the ‘alarm contacts’.

• For all types of alarms a local alarm indication will sound, which can be interrupted by briefly pressing the on/off button.

• As soon as the temperature gets back to a value inside the range, a message is sent to the Mobeye Internet Portal. The Portal forwards the alarm to the ‘alarm contacts’.

• In case one of the additional inputs is activated by a sensor, the Mobeye CML4255 sends an alarm message to the Mobeye Internet Portal. The Portal forwards the alarm to the ‘alarm contacts’.

• When the temperature sensor is removed, the Mobeye CML4255 sends a message via the Mobeye Internet Portal.

• When an external power supply is used and a power failure occurs, the Mobeye CML4255 sends a ‘power failure’ message to Mobeye Internet Portal, to be forwarded to the ‘alarm contacts’. When the power is restored, the Mobeye CML4255 sends a ‘power restored’ message.

• When the batteries need to be replaced, the Mobeye CML4255 sends a ‘low battery’ message to the Mobeye Internet Portal. The portal forwards this to the ‘service’ contacts.

• The unit will send test messages to the portal as communication check (default: every 7 days). If these are not received in time, the portal sends an exception message to the ‘service’ contacts.

Chapter 5 describes how to influence the standard behaviour. Communication between the Mobeye CML4255 and the Mobeye Internet Portal takes place via data (and SMS as fallback). Messages can be sent as a push message to the Mobeye Messages app (via the portal). If a contact confirms the receipt of the message, the subsequent contacts will not receive it (alternatively a group message is possible). If the message is not confirmed (or the app is not used), it can still be sent by call (with spoken text). SMS and email are also possible. A credit system applies to calling and SMS texting, the other methods are unlimited. At initialisation and contract renewal, a starting credit is loaded, which is sufficient for most users. In the event of a low balance, the account holder will receive an email with the advice to top up online. The credit balance has an unlimited validity period and applies to all devices under one account.

MOBEYE CML4255 WITH OWN SIM CARD
The Mobeye CML4255, equipped with your own SIM card, has the following standard behavior as factory settings:

• In the situation of a temperature alarm, the Mobeye CML4255 sends an alarm SMS text message and calls the phone numbers programmed in by the user. The SMS message contains the text ‘Temperature too high’ or ‘Temperature too low’, followed by the measured temperature.
• For all types of alarms a local alarm indication will sound, which can be interrupted by briefly pressing the on/off button.
• As soon as the temperature gets back to a value inside the range, an SMS text message is sent to the phone numbers programmed in by the user containing the text ‘Temperature OK’.
• When the temperature sensor is removed, the Mobeye CML4255 sends an SMS text message to first telephone number (TEL1) containing the text ‘Temperature sensor not connected’.
• When one of the additional inputs is activated by a sensor, the Mobeye CML4255 sends an alarm SMS text message and calls the phone numbers programmed in by the user.
• When the batteries need to be replaced, the Mobeye CML4255 sends a ‘low battery’ SMS text message to the first telephone number.
• When an external power supply is used and a power failure occurs, the Mobeye CML4255 sends a ‘power failure’ SMS text message to telephone numbers and calls them. When the power is restored, the Mobeye CML4255 sends a ‘power restored’ SMS text message.

Chapter 5 describes how to influence the standard behaviour.

GETTING STARTED

To get started with the Mobeye CML4255, at least the following steps need to be taken in the following order:

1. Open the casing and insert the SIM card
2. Connect the temperature sensor
3. Insert the batteries
4. Connect an external power supply (optionally)
5. Connect a sensor to the input (optionally)
6. Connect a device to the output (optionally)
7. Programming when using the Mobeye SIM/Portal
   • Sign up in the Mobeye Internet Portal
   • Activate the SIM card and the device
   • Program the settings and synchronise
   • Use of the portal and app
8. Programming when using your own SIM card
   • Enter the program mode
   • Program the settings

Steps 1 to 5 can be found below, step 6 in chapter 4, step 7 in chapter 6.

OPEN THE CASING AND INSERT THE SIM CARD
Open the casing by pressing the corners of the front panel with both thumbs.

Insert the SIM card into the module.

When using the Mobeye SIM card:
The Mobeye SIM card is PIN code secured and will only work in a Mobeye device. Please do not place it in another device.

When using your own SIM card:
An own SIM card has a “micro” format, is suitable for the 2G network and can make calls and send text messages. The PIN code is “0000”, or the SIM card is PIN code free. (A PIN code can be changed or removed by putting the SIM card in to any mobile phone and entering the ‘security’ menu.)

Note: make sure that the power supply is removed when inserting or changing the SIM card. The settings are stored in the device memory.

CONNECT THE TEMPERATURE SENSOR
Plug the external temperature sensor into the socket and press it firmly.

INSERT THE BATTERIES

Insert the two batteries (CR123) in the module. Use the +/- indication for the correct placement. If you replace the batteries the settings will not be deleted, since they are stored in the device memory.

CONNECT AN EXTERNAL POWER SUPPLY (OPTIONALLY)
Although the CML4255 is designed to run on batteries, it is possible to use an external power supply. In this mode the module is always connected with the mobile network and therefore always in program mode. When the power fails, the batteries take over and a power failure alarm message is sent. The module continues operating albeit in the low power mode. This means the communication module switches off and only establishes network connection when it needs to send an alarm notification, test message or low battery alert. Connect the power adapter (or any other regulated 12-24V DC power supply) to the power input of the connector (press on the green pins to connect the wires).

• – V+ to “+”
• – Ground to “-“
• Mobeye adapter 10027 black lead with white stripe black lead
• position left 2nd from left

CONNECT A SENSOR TO THE INPUT (OPTIONALLY)

Two external sensors can be connected to the inputs. Insert the 2 wires of an external sensor through the hole in the casing and insert them in the two connectors of input 1 (press on the green IN1 pins for connecting the wires). It does not matter which wire is connected to which connector. A second sensor may be connected to input 2 (IN2).As default the input is programmed as Normally Open (NO) contact. This means the input is triggered if the input is closed for at least 1 second. In case the contact is Normally Closed (NC), see paragraph 5.10. If the sensor needs to be activated for a longer period before triggering an alarm, see 5.10.

CONNECT A DEVICE TO THE OUTPUT (OPTIONALLY)
The Mobeye CML4255 has an open collector output, which switches after receiving a specific SMS or after an alarm. The output can switch permanently, or just switch for a pulse time after which the output automatically switches back (see 5.18). The maximum load of the output O1 is 200mA. To switch devices, a relay can be placed behind the output with an input voltage of 12VDC. The required switching voltage of the relay depends on the device connected.

NOTE: The output does not work if the CML4255 is battery-operated.

NETWORK CONNECTION AND PROGRAM MODE
After placing the batteries (and external power) the Mobeye CML4255 will search for the network. The outside LED flashes green and red. This process normally takes 10-30 seconds, in a new device this can take some minutes. When the network has been established the LED will first blink green rapidly and next stay green (or flashes 1 sec. on/1 sec. off in case the unit has not been configured yet). In a battery-operated unit a time-out occurs after 3 minutes, after which the communication module switches off in order to save the batteries. In this low-power mode the LED flashes once per 3 seconds. It will search for a network connection once it needs to send notifications. It can also been forced to establish a network connection by re-inserting the batteries or pressing the button at the back for 5 seconds.  If the CML4255 is connected to an external power supply, it has a continuous network connection and is permanently in program mode.

PROGRAMMING WHEN USING THE MOBEYE SIM AND PORTAL

SIGN UP IN THE MOBEYE INTERNET PORTAL

• Go to www.mymobeye.com and sign up for a new account. Follow the instructions on the screen.

You will receive an e-mail to confirm the new account. After confirmation login on the portal. If you do not receive this e-mail, please check your spam box or ask Mobeye (info@mobeye.com).

REGISTER THE MOBEYE SIM CARD

To activate the Mobeye SIM card in the Mobeye Internet Portal, choose ‘activate SIM card’ on the ‘Add Device´ screen. Fill in the SIM card number. This is the number written on the plastic SIM card below the barcode. You can take the entire number or only the last 8 digits.

If the SIM card and batteries are already installed, a pop-up will appear, where you assign a name and location to the device. You can change these later. (If you have not installed the SIM card and batteries before, you will first be asked to select the device type, in your case it will be “CML4255”.) At the moment you accept the price and terms, you confirm the subscription. You will be taken to the payment screen. You will receive an invoice for the mentioned amount. Your new device is now visible on the dashboard. Before the device is ready for use, first prepare the settings and alarm forwarding. See next paragraphs to learn how to do this.

CONFIGURATION AND SYNCHRONISATION
The device settings can be programmed in the Mobeye Internet Portal. In this way you prepare the settings, to be picked up by the device. Since the Mobeye device is leading in the communication between the portal and the device, the data synchronisation is done after:

1. any message to the portal (regular test message, alarm, low batteries).
2. reconnecting power and reinserting batteries.
3. pressing the button (at the backside) for 5 seconds.
4. pressing the SYNC symbol in the portal settings (only visible if external power is connected), or sending the SMS command 1111 SYNC to the phone number in the unit (1111 is the security code in factory settings).

During the data exchange with the portal, the LED flashes green. A battery- operated unit will first blink red-green while connecting to the network.

BASICS OF THE MOBEYE INTERNET PORTAL

Dashboard
With multiple devices, the dashboard shows all devices, with the (alarm) messages in the last 24 hours, (missed) test messages and low battery status. If devices in the dashboard have logging functions, the dashboard changes when you click on “Diagrams” or “Gauges” in the gray bar.
Select a device to go to the details of a specific device.

Status & History
The status block shows values about the status of the unit. If the “Synchronised” status is set to “No”, there are new settings or alarm numbers that still need to be transferred to the device. The network strength value at the last communication session is shown. If the value is lower than -98 dB, consider another location for the device. Click on the position icon to see the geographical location during the last report.

Note: this is an indication based on “cell-id”. History displays all historical events. Click on “all events” to see the list.

Device Settings
The device settings can be changed via the Mobeye Internet Portal. To do this, click on the “edit” icon and type in the security code (factory setting is “1111”). See chapter 5 for the description per setting. After saving the new settings, they must be retrieved by the device (synchronized). See 4.3 for more information about synchronizing. In the block “device data” the name and location of the device can be changed. These texts are mentioned in the call, text message and e-mail to indicate the device. A free text is available as an internal comment field. This is not included in reports.

Alarm dispatch and the Mobeye app
In the block “Contacts for messages” you link the contact persons who receive alarm and service messages via push notification, call, text message and/or e-mail. Service messages can be warnings about missed test messages and low battery voltage. To add a contact person, first create it as a contact. This can be done via the + or in the main menu under the blue Contacts tab. For push notifications, install the Mobeye Messages app from the Play Store/App Store on the phone.

• Select “App message” for a push notification. A contact will then (once) receive a code via SMS to register in the app.
• Optionally select “Voice call” as a fallback: If none of the contacts confirm the app message, a voice call will follow.
• If no app message is set for a contact, but call is set, this call is always made (regardless of whether other contacts receive push notifications).
• If SMS and/or email is set up for a contact, this is always sent (possibly alongside the app message).
• An app message can be sent as a group message (to all contacts at once) or via an escalation plan (where a “confirmation” prevents the app message from being forwarded to a next contact).
• When selecting “Escalation”, adjust the order with the arrows ▲ and ▼.

Hints:

• Always include an email contact for service notifications.
• During testing, we recommend using the app and email (and minimizing calls and texts) to save on credit.
• If the app asks for a new code or a contact has a new phone, send it from the contacts tab (change contact).

Message texts
The message texts contain the texts that, in addition to the name and location, are included in the messages. These texts can be adapted to your own text. Forwarding a notification can be prevented by starting the message text with $$–.

HOW TO ACTIVATE THE CML4255

After the previous steps, the Mobeye CML4255 is ready for use. It is armed automatically.

In order to switch off (disarm) the Mobeye CML4255:

• Press the button at the backside for 1 second. The green LED switches off to indicate the disarmed status. In the disarmed status the Mobeye CML4255 will not send alarm notifications. The unit remains active and is able to switch on time-controlled and to send test and ‘low battery voltage’ messages.

In order to switch on (arm) the Mobeye CML4255:

• Press the button at the backside for 1 second. The green LED blinks once every 3 seconds (battery-powered) or stays on continuously (in case of an external power supply).

If powered externally (with a network connection), switching can be done via SMS commands:

• SMS command to switch on: CODE ARM (e.g. 1111 ARM)
• SMS command to switch off : CODE DISARM (e.g. 1111 DISARM)

To update the status in the Mobeye Internet Portal: press the button for 5 seconds, or – if the device is externally powered – send a question mark to the unit (without code). SMS command status update: ? The status including the temperature value in the portal will be refreshed.

SYSTEM RESET
To reset the CML4255 two steps are necessary, in the following sequence:

1. Delete the Mobeye CML4255 from the Mobeye Internet Portal Go to “Device Settings” and click on the delete icon in the “Device” block. Then confirm your choice.
2. Reset the Mobeye CML4255 to its factory settings
3. Remove the batteries and SIM card (and external power supply).
4. Press the outside button while reinserting the batteries. Keep it pressed for (about) another 5 seconds.
5. Release the button immediately after the LED starts to flash.

After a successful reset, the status LED will blink green to indicate that the module is not configured. The security code is back to factory settings as well. The SIM card is now disconnected and is visible on the “Add device” screen. The SIM card can be used again in another (or the same) Mobeye device in combination with the portal.

POSSIBLE SETTINGS

The Mobeye CML4255 has many setting options that influence the behavior of the module. If connected on the Mobeye Internet Portal, the settings are prepared in the portal (see Chapter 4). If your own SIM card is used, programming is done via SMS commands (see Chapter 8).

ALARM PHONE NUMBERS
When using the Mobeye Internet Portal: an unlimited number of contacts can receive the alarm messages. These are set in the portal.
When using your own SIM card: the Mobeye CML4255 can inform 5 telephone numbers in the event of an alarm. It is mandatory to set at least one number (TEL1). The numbers set are used for the telephone calls and/or SMS messages from the unit.

TEST MESSAGE
When using the Mobeye Internet Portal: The Mobeye CML4255 can send regular test messages (keep-alive) to the Mobeye Internet Portal, to ensure the proper functioning of the unit. The test message will also be sent if the unit is disarmed. The Mobeye Internet Portal expects the test message and checks the timely receipt. The monitoring of the test messages follows the ‘management by exception’ rule: only if the message was not received, the ‘service’ contacts will receive a notification.
The timing of the test message can be programmed. Since new settings (options) will be synchronized after the test message, setting a specific time of the test message may help the process of remote programming. For example: if you force a daily test message at 17.30 hrs, you can prepare new settings and be sure they are loaded into the device before the evening. The interval between the test messages can be set between 0 days (no test message) and 30 days. The default test interval is set to “7” (weekly).
When using your own SIM card: The Mobeye CML4255 can send regular test SMS messages (keep-alive) to the first phone number (TEL1), to ensure the proper functioning of the unit. The test message function is only active if the unit is armed. The timing of the test message is determined by the time of programming. The test time can also be set. The interval between the test messages can be set between 0 days (no test message) and 30 days. The default test interval is set to “0” (no test message).

MINIMUM AND/OR MAXIMUM TEMPERATURE LIMIT
A separate high and/or low limit for the temperature can be set. The limits can be set between -35 ºC and +70 ºC, with one decimal. Negative values are set by a “-” before the value.

LOG INTERVAL
When using the Mobeye Internet Portal the Mobeye CML4255 will log values and send these to the portal. The logging interval is the interval in which the measured values are logged (with a timestamp). The data are stored in the system until the next data transfer. The logging interval can be set between 0 and 9999 minutes. The default log interval is set at 60 (minutes).

TRANSFER INTERVAL
If the log interval is active the recorded values are periodically transmitted to the Portal during the data synchronization. The transmission interval can be set between 1 and 999 hours. The standard transmission interval is set to 24 (hours).

TEMPERATURE DELAY TIME
The temperature delay time defines the duration a temperature limit is violated before an alarm is initiated. If the temperature returns to the non- alarm status within the delay time, no alarm is sent. The time can be set between 0 and 999 minutes.
As default, the temperature delay time is set to 0 minutes.

TEMPERATURE CALIBRATION
The high-quality digital temperature sensor is calibrated in the factory. For special applications, it is possible to calibrate the sensor and program a correction. The adjusted temperature will be used in the measurement and reports. Example: the Mobeye CML4255 measures 13 °C. Actual ambient temperature is measured as 13,5 °C. To adjust this difference, +0,5 degrees shall be programmed.

TEMPERATURE UNIT
The temperature can be programmed and displayed in degrees Celsius (C) or Fahrenheit (F). As default, this unit is set to C.

INPUT TYPE
The input type defines the character of the additional inputs IN1 and IN2. This can be Normally Open (NO) or Normally Closed (NC). If an input is set to “NO”, the alarm will be triggered as soon as the terminals of the input are closed. If the input is set to NC, the alarm is triggered when the connection between the input terminals is broken. The default input type is set to “NO”.

ALARM DELAY TIME
The input delay time defines the time that the input is triggered before an alarm is initiated. If the input returns to the non-alarm status within the delay time, no alarm is sent. The time can be set between 0 and 999 seconds. As default, the input delay time is set to 1 second.

INACTIVE TIME
The “inactive time” defines the time an input is not active after an activation. During the inactive time, no new alarm message will be sent. Only when the input returned to the non-alarm status, gets activated again and remains active, an alarm will be sent yet after the inactive time. If the time is set to “0” (minutes), the input will be active again immediately after returning to the non-alarm status. The time can be set between 0 and 60 minutes. As default, the inactive time is set to “0”.

ALARM REPEAT TIME
In order to emphasize the urgency of the alarm messages, all alarms can be repeated. As long as the temperature value or an input has not returned to the inactive status, the alarm messages will be repeated after the ‘alarm repeat time’. The repeat interval can be set between 0 and 999 minutes. As default the alarm repeat time is set to 0 minutes (no repeat).

POWER FAILURE MESSAGE
If the Mobeye CML4255 is supplied with external power and the power fails, it can send alarm messages. If the setting is “OFF”, no message is sent. When set to “ALARM”, notifications are sent to the set contacts. When using your own SIM card, the setting “ALERT” only results in an SMS notification to TEL1. The default setting is “ALARM”.

POWER FAILURE DELAY TIME
To avoid false alarms caused by short power failures, a power failure delay time can be set. This defines the time between the initial power failure and the alarm notification. If the power is restored within the delay time, no alarm is sent. The time can be set between 0 and 999 minutes. As default, the delay time is set to “0”.

AUTOMATIC ARMING / DISARMING
The Mobeye CML4255 only works if the unit is armed, which is done via the on/off button. It is possible to automatically arm and disarm the unit, based on an arming and/or disarming time scheme. Two schemes can be entered, which can be assigned to the days in the week (e.g. to have a different weekend scheme). As default the automatic (dis) arming times are valid for all days. It is possible to assign them to only a few days in the week. In this way it is possible to have two different schemes, which are valid on different days. As value the weekdays can be entered. Monday is 1, Tuesday is 2, etc. If the scheme is valid for several days, the days can be set in a row (e.g. 12345 means Monday till Friday). Example: to arm the system only during weekdays, from 6AM to 7PM, set the TIMEARM1 to 06:00, TIMEDISARM1 to 19:00 and DAYS1 to 12345. (Only) when using your own SIM card, the DATE and TIME must also be set manually. The portal synchronizes this automatically.

BUTTON LOCK
It can be useful to lock the on/off button to prevent the unit from being switched off unintentionally. By default the button lock is ON (so, the button is disabled). To enable the button, the buttonlock needs to be switched to “OFF”. Note: The synchronisation of the settings with the portal, by pressing for 5 seconds, always works.

ALARM INDICATION
The CML4255 has an internal piezo siren, which sounds at an alarm, as long as the unit is in alarm status. The siren can be interrupted by briefly pressing the on/off button. The alarm indication can be disabled, so it won’t sound at all (OFF). As default this indication is set to ‘ON’.

PULSE TIME AND OUTPUT BEHAVIOUR
The output switches after an alarm or incoming SMS command, depending on the output behaviour. Output behaviour “ALARM” makes the output switches off after the pulse time has elapsed (default: 5 seconds). With pulse time “0” it switches off when the alarm status is canceled.
Output behavior “RC” (remote control) means the output is switched on after the incoming SMS command CODE O1ON (default: 1111 O1ON) and switches back once the pulse time has elapsed. Pulse time “0” means it switches back after SMS command CODE O1OFF (default: 1111 O1OFF). The pulse time is adjustable between 1 and 9999 seconds. By default, the output behavior is set to “ALARM” and the pulse time to “5” seconds.

LOW POWER MODE
The low power mode is only important with an externally powered Mobeye CML4255. If the (factory) mode is set to “OFF”, the communication module will always have a network connection. When set to “ON” the behaviour is the same as for a battery-powered device; the communication module is turned off as much as possible to minimize power consumption. Note: in low power mode the module cannot be reached via SMS commands.

CALL AND/OR SMS (OWN SIM CARDS)
When using your own SIM card, by default the CML4255 will call and send SMS text messages. It is possible to suppress one of these. By turning off the CALL, the unit will only send SMS text messages. By turning off the SMS, it will only call. The default both values are set to “ON”.

PROGRAMMING WHEN USING OWN SIM CARD

If your own SIM card is used, programming proceeds via SMS commands. For this purpose, the communication module requires a network connection.

PROGRAM MODE
If the CML4255 is connected to an external power supply, it has a continuous network connection and is permanently in program mode. A battery-operated Mobeye CML4255 switches to the program mode after re-inserting the batteries or pressing the button at the back for 5 seconds. While searching for the network connection the outside LED flashes green and red. This process normally takes 10-30 seconds. When the network has been established the LED will first blink green rapidly and next stay green (or flashes 1 sec. on/1 sec. off in case the unit has not been configured yet).
In this program mode the device is ready to receive commands and settings. In a battery-operated unit, a time-out occurs if no correct command is received for 3 minutes, after which the communication module switches off in order to save the batteries. In this low power mode the LED flashes once per 3 seconds to indicate it is armed.

PROGRAMMING THE SETTINGS BY SMS
Using your own SIM, the settings are programmed in by SMS text messages:

1. Make sure the CML4255 is in program mode (please refer to 6.1).
2. Send an SMS text message with the (security) code and the command.
3. The green LED blinks 3 times to indicate the successful configuration. In case of an incorrect command, the red LED flashes 5 times.
   • SMS messages have the following content: CODE COMMAND: OPTION
   • Example: 1111 TEL1:0044772345678

• CODE stands for the security code, factory setting is 1111.
• Do not forget the space character between the code and the command.
• The commands are case-insensitive.
• Several commands may be combined in one SMS message (with a maximum of 160 characters) by placing a # between the commands. CODE COMMAND:OPTION#COMMAND:OPTION#COMMAND:OPTION
• All settings are saved and remain saved, even when the unit has no power or the batteries are removed.
  • In chapter 5 the options are explained.
  • In chapter 7.1 all possible SMS commands are listed.

PROGRAM AT LEAST ONE TELEPHONE NUMBER
The Mobeye CML4255 is able to send messages up to 5 telephone numbers. The first telephone number (TEL1) is mandatory. This number will receive, next to alarm message, also system messages such as battery low and keep-alive message. The telephone number TEL1 is programmed via an SMS command. This can be done from any telephone, making it possible to program someone else’s number. The TEL1 telephone will receive a confirmation text message with the security code.

• SMS command 1st telephone number: CODE TEL1: example: 1111 TEL1:07212345678 …. similar for TEL2 … TEL5
• To program international numbers, start with 00 followed by the country code (for example 0044123456789). example: 1111 TEL1:0044612345678

PROGRAM THRESHOLD VALUES FOR THE TEMPERATURE
A separate high and/or low limit can be set for the temperature sensor. Both limits can be set between -35 ºC and +70 ºC with one decimal. Negative values are entered by placing a “-” in front of the value. To enter a temperature limit, be sure the Mobeye CML4255 is in program mode. Send an SMS text message to the unit with following content:

• SMS command lower limit: 1111 LTL:
• example: 1111 LTL:-5
• SMS command upper limit: 1111 HTL:
• example: 1111 HTL:25,5

Please mind the space behind 1111.

LIST OF SMS COMMANDS FOR PROGRAMMING WITH OWN SIM

LIST OF SMS COMMANDS
When using your own SIM card, the settings are programmed via SMS commands. See Chapter 6 for the programming method and Chapter 5 for an explanation per setting. The commands are case-insensitive.

Examples:

• Set phone number 1: 1111 TEL1:0712345678
• Delete phone number 1: 1111 del1
• Be aware of the space between “1111” and the command.

HOW TO ACTIVATE THE CML4255
After the previous steps, the Mobeye CML4255 is ready for use. It is armed automatically.

In order to switch off (disarm) the CML4255:

• Press the button at the backside for 1 second. The green LED switches off to indicate the disarmed status.
  • In the disarmed status the Mobeye CML4255 will not send alarm notifications. The unit remains active and is able to switch on time-controlled and to send ‘low battery voltage’ messages.

In order to switch on (arm) the Mobeye CML4255:

• Press the button at the backside for 1 second. The green LED blinks once every 3 seconds (battery-powered) or stays on continuously (in case of an external power supply).

If powered externally (with a network connection), switching can be done via SMS commands:

• SMS command to switch on: CODE ARM (e.g. 1111 ARM)
• SMS command to switch off: CODE DISARM (e.g. 1111 DISARM)

SYSTEM RESET

To reset the Mobeye CML4255 to its factory settings:

1. Remove the batteries and SIM card (and external power supply).
2. Press the outside button while reinserting the batteries. Keep it pressed for (about) another 5 seconds.
3. Release the button immediately after the LED starts to flash.

SMS REPORTS WHEN USING OWN SIM CARD
Several lists and status reports can be retrieved by sending an SMS text message to the Mobeye CML4255, from any telephone number. Before sending the request, make sure the unit is in the program mode (see 6.1). Upon sending the command, the Mobeye CML4255 returns an SMS text message to the originator of the request. The commands are case-insensitive.

. . .

TEL5:

|  | Empty
Delete telephone number| DEL1

. . .

DEL5

|  |
Interval ‘test SMS’| TEST:| 0 ··· 30 (days)| 0
Time test message| TESTTIME:| hhmm|
Identification text| NAME:| 20 characters| Mobeye
Lower limit temperature| LTL:| -35,0 ··· 70,0 (ºC)| OFF
Higher limit temperature| HTL:| -35,0 ··· 70,0 (ºC)| OFF
Temperature delay| DELAYTEMP:| 000 ··· 999 (min)| 0
Temperature calibration| TOFFSET:| -5,0 ··· 5,0 (ºC)| 0
Temperature unit| TEMPUNIT:| C, F| C
Input type input 1| TYPEIN1:| NO, NC| NO
Input type input 2| TYPEIN2:| NO, NC| NO
Delay on input 1| DELAY1:| 0 ··· 999 (sec)| 1
Delay on input 2| DELAY2:| 0 ··· 999 (sec)| 1
Inactive time input 1| INACTIVEIN1:| 0 ··· 60 (min)| 0
Inactive time input 2| INACTIVEIN2:| 0 ··· 60 (min)| 0
Alarm repeat time| REPEAT:| 0 ··· 999 (min)| 0
Power message| POWERMESSAGE:| OFF,ALERT,ALARM| ALARM
Power failure delay time| DELAYPOW:| 0 ··· 999 (min)| 0
Actual time| TIME:| hhmm| Empty
Actual date| DATE:| yyyymmdd| Empty
Arming time| TIMEARM1:| hhmm| Empty
Disarming time| TIMEDISARM1:| hhmm| Empty
2nd arming time| TIMEARM2:| hhmm| Empty
2nd disarming time| TIMEDISARM2:| hhmm| Empty
Assigning times 1| DAYS1:| 1234567| Empty
Setting| SMS command| Options| Default value
---|---|---|---
Assigning times 2| DAYS2:| 1234567| Empty
Use of on/off button| BUTTONLOCK:| ON (button locked)

OFF (unlocked)

| ON
Alarm indication| ALARMSOUND:| ON, OFF| ON
Pulse time output| TO1:| 0 … 999 (sec)| 5
Output behaviour| OUTPUT:| ALARM, RC| ALARM
Low power status| LOWPOWER:| ON, OFF| OFF
Call on/off| CALL:| ON, OFF| ON
SMS on/off| SMS:| ON, OFF| ON
Alarm text low

temperature

| TEXT1:| 20 characters| Temperature

too low:

Alarm text high

temperature

| TEXT2:| 20 characters| Temperature

too high:

Text alarm restore| TEXT3:| 20 characters| Temperature

OK:

Alarm text input 1| TEXT4:| 20 characters| Alarm 1
Alarm text input 2| TEXT5:| 20 characters| Alarm 2
Alarm text power failure| TEXT6:| 20 characters| Power failure
Alarm text power restore| TEXT7:| 20 characters| Power restored

ACTUAL TEMPERATURE
The actual temperature values as measured by the CML4255 can be requested by sending an SMS text message with the content (without code): ?

STATUS REQUEST
The status includes the armed/disarmed status, status of the inputs, power and batteries. The status can be requested by following SMS text message:

• SMS command status request: STATUS?
• example: 1111 STATUS?

LIST OF SETTINGS
The settings can be requested by sending following SMS text message:

• SMS command list basic settings: SET?
• SMS command list advanced settings: SETA?
• SMS command list of texts: TEXT?
• example: 1111 SET?

LIST OF PHONE NUMBERS
The list of phone numbers can be requested by following SMS text message:

• SMS command list of phone numbers: CALL?
• example: 1111 CALL?

TECHNICAL MESSAGES
In the event of technical issues the telephone number programmed in at position 1 (TEL1) receives an SMS message. Possible technical messages are:

be replaced.
No external power supply, batteries OK| No external power supply, batteries are able to take over operation in low power mode.
Low batteries, no external power

supply

| No external power supply, batteries need to be

replaced.

External power supply OK, batteries OK| The external power is restored (or the adapter is

plugged in a socket), batteries do not need to be replaced.

(delayed message)| If (delayed message) is added to the SMS text messages, the message couldn’t be sent earlier, due to a SIM card failure or GSM network failure.
Batteries too low. Module shutting down.| The module has shut down due to low voltage. Replace the batteries or connect the power supply to restart the unit.
Module restarted. Power supply [status]. Batteries [status].| The module has been able to restart after a shutdown.

When receiving one of the above mentioned technical messages, please take appropriate action as soon as possible.

STATUS FEEDBACK

at least one telephone number.
1 green flash every 3 seconds| Module is switched on, powered by batteries| No action required.
Green LED stays on continuously| Module is switched on, powered by an external source| No action required.
Flashing red/ green every second| Module establishes network connection| Wait until the network connection is established.
2 flashes red,

every 3 seconds

| No GSM connection| Try the SIM card in any mobile telephone; replace SIM card using other telecom provider;

try the module at another location.

3 flashes red,

every 3 seconds

| No valid SIM card or wrong PIN| Try the SIM card in any mobile telephone; remove PIN code; check credit; replace SIM card.
Blinking 3 times green| Successful programming action| No action required.
Blinking 5 times red| Faulty programming action| Check SMS command.
4 red flashes

every 3 seconds

| Low batteries| Replace both batteries.
Quickly flashing green| Module exchanges data with portal| No action required

Technical specifications

• Communication : 4G LTE-M, Fallback 2G 900/1800 MHz
• Batteries : 2* CR123 (lithium)
• recommended: Varta, Panasonic, and Energizer (please no Duracell or Philips)
• Battery life in normal mode : > 1 year (battery operated) : > 3 years (external power supply)
• Ext. power connection (optional) : 12 -24V DC (+/- 2V DC) / min. 500 mA any 24 VDC power source needs to be regulated
• Power consumption low power: ca. 50 μA stand-by/max. ca. 500 mA
• Power consumption 12-24V: ca. 50 mA standby / max. ca. 500 mA
• Dimensions : 94 x 94 x 28 mm
• Ambient temperature : -10 °C until +50 °C
• Temperature sensor head: -35 °C tot +70 °C
• To be used relay for output: same as input voltage (e.g. 12 VDC)
• Open collector output: max. 200 mA

This product is designed and manufactured in the Netherlands. For more information, visit www.mobeye.com.

This manual is published by Mobeye®. All rights, the translation included are reserved. Any reproduction, either photocopy, microfilm or saved in an automated data dictionary, only after written approval of the Publisher. Reprinting, even in summary, is prohibited. This user manual meets the technical requirements at the moment of printing. Changes in technology and equipment are reserved. © Mobeye, version CML4255-EN220410

References

• Mobeye - Security. Anywhere, anytime.
• Mobeye Internet Portal

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