NOVEXX SOLUTIONS 2000 Cutter Label Printer User Manual

June 10, 2024
NOVEXX SOLUTIONS

NOVEXX SOLUTIONS 2000 Cutter Label Printer

NOVEXX-SOLUTIONS-2000-Cutter-Label-Printer-fig-11

User Manual: Cutter / Cutter 2000

Product Description
The Cutter/Cutter 2000 is an attachment cutter used with a printer to cut labels and tags. This user manual provides information on the proper installation and operation of the cutter.

Proper Usage
The Cutter/Cutter 2000 is designed to be used only with a compatible printer. For information on configuring the printer for operation with the cutter, refer to the operating manual of the printer.

Technical Data

  • Dimension: 320mm x 250mm x 190mm
  • Weight: 6kg
  • Cutting speed: up to 200mm/second
  • Cutting width: up to 120mm

System Requirements
The Cutter/Cutter 2000 requires a power supply of AC 100-240V, 50/60Hz, and a compressed air supply of 6 bar.

Setting Up

Fitting the Cutter

  1. Place the cutter on a stable and level surface.
  2. Connect the compressed air supply to the cutter’s air connection.
  3. Connect the power supply to the cutter’s power connection.
  4. Place the cutter in position on the printer and connect the cutter to the printer using the provided cable.

Activating/Deactivating the Cutter

To activate or deactivate the cutter, use the control panel on the printer.

Operation/Malfunction/Cleaning
After setting up the cutter, follow the instructions in the operating manual of the printer to operate the cutter.

Troubleshooting

If the cutter is not working properly, refer to the troubleshooting section in the service manual for the cutter and for the applied printer. If necessary, request a service technician from our sales partner.

Cleaning
Before cleaning the cutter, make sure it is deactivated and all power and air supplies are disconnected. Clean the cutter with a soft cloth and a mild cleaning solution. Do not use abrasive materials or solvents.

GENERAL NOTES
Validity of this manual and required compliance

Contents
The complete operating manual for the attachment cutter (referred to in the following as “cutter”) consists of the following parts:

Manual Target group Medium Availability
User manual Operating per- sonnel

PDF file

| NOVEXX Solutions website www.novexx.de
Service manual| Service person- nel| NOVEXX Solutions Partner Portal www.novexx.com
Spare parts catalogue

The present user manual refers exclusively to the cutter. It is intended to help in the proper installation and operation of the cutter. For information on configuring the printer for operation with a cutter, see the operating manual of the printer.

For technical questions not covered in this user manual:

  • Follow the instructions of the service manual for the cutter and for the applied printer or
  • Request a service technician from our sales partner.
  • Our sales partner’s customer service department is available, especially for configuration settings and malfunctions.

Liability

NOVEXX Solutions reserves the right:

  • To make changes in design and components, and to use equivalent other parts than those specified in line with technological progress.
  • To change information in this manual.
  • Any obligation to extend these changes to machines previously delivered is excluded.

Copyright
NOVEXX Solutions retains all rights to this manual and its appendices. Reproduction, reprint or any other type of duplication, including parts of the manual, is permitted only with written approval.

Manufacturer

  • Novexx Solutions GmbH
  • Ohmstrasse 3
  • D-85386 Eching, Germany

How information is represented
Explanation of symbols
To enhance readability and make information easier to find, different types of information are identified:

Instruction with no order of tasks assigned

  1. Numbered instructions introduced by the preceding text
  2. The specified order must be followed!
  3. Special note for action that must be performed.
  4. Enumeration of features
  5. Other feature

EXPERTS
The Experts symbol identifies activities that are reserved exclusively for qualified and specially trained personnel.

Warning Notes
Warning notes are especially highlighted::

WARNING!
Warning notes with the signal word WARNING refer to risks that can result in severe or fatal injuries! The note contains safety measures to protect affected persons.  Instructions must be followed without exception.

CAUTION!
Warning notes with the signal word CAUTION refer to risks that can result in property damage or personal injury (minor injuries). The note contains instructions for preventing damage.

  • Instructions must be followed without exception.

Illustrations
Illustrations appear in the text where required. References to the illustrations are shown in brackets, if necessary (see table).

Reference to illustration Application
none •   Only one illustration

•   Reference to the illustration is obvious

•   No position number in the illustration

(A)| •   Only one illustration

•   Reference to the illustration is obvious

•   Position number in the illustration

Reference to illustration Application
(see fig. above) •   Several illustrations

•   No position number in the illustration

(see fig. above, pos. A)| •   Several illustrations

•   Position number(s) in the illustration

Parameters
Parameters in the parameter menu are represented in the format Menu name > Parameter name in grey type.

FOR YOUR SAFETY
Safety notes

WARNING!
Sharp cutter edges!
Hazard of getting your fingers cut by the cutter blades!

  • Cleaning of the cutter must be done very carefully and with the printer switched off.
  • Do not reach into the area of the rotating blade during the printing/cutting operation.
  • Do not use the cutter as a handle to carry the printer.
  • Only operate the cutter, if it is fitted firmly to the printer.
  • Switch off the printer before any operation that requires touching the cutter (e.g. fitting, cleaning, inserting label material).

CAUTION!
Damaging the cutter blades!

  • Don´t use sharp-edged objects to clean the cutter blades.
  • The safety instructions above apply in particular to the cutter. For the safe operation of the relevant printer with the connected cutter, it is essential to also read and observe the safety instructions in the user manual of the printer.

Warning note at the cutter
The warning note „CAUTION! Rotating knife“ warns of the hazard of cut injuries at the hands by the rotating blade.

NOVEXX-SOLUTIONS-2000-Cutter-Label-Printer-fig-1

CAUTION!
Warning notes on the printer provides important information for the operating personnel.

  • Do not remove warning notes.
  • Replace missing or illegible warning notes

Article number of the warning label: A8932

Product Description

PROPER USAGE
Cutter 2000 Attachment cutter for label printers of the types 64-xx, AP 5.4, XLP 50x, and XLP 51x Cutter Attachment cutter for label printers of the types XLP 60x The attachment cutter (subsequently referred to as “cutter”) is designed for cutting label material after it has been printed. The printer provides power for the cutter motor via a socket on the front, which is also used for receiving signals relating to the position of the round blade. The cut can be triggered after each label, after the umpteenth label or at the end of a print job. The printer control offers 3 different cut modes. Among others, the label can be pulled back under the print head after the cut and can be further printed without leaving an unprinted stripe (Real 1:1 mode).

TECHNICAL DATA

Suitable label material
The cutter blade cuts self-adhesive, cardboard, and synthetic materials up to 240 g/m² and up to a material thickness of 0.9 mm – considering the following exceptions:

CAUTION!
Damaging or soiling the cutter blades! Risk of malfunctioning of the cutter or damaging the blades!

  • The 8″ wide cutter must not be used for materials exceeding 160 g/m².
  • Fiber-strengthened materials (e.g. Tyvek) must not be cut.
  • If using self-adhesive material, cut between the labels. Otherwise, the adhesive will stick to the cutter blades and will have a negative effect on the cutting function.

Cut width
Cutters of varying widths are intended for use with printers with different print widths to allow labels to
be cut up to the maximum material width of the printer being used.

Double cut
With the double-cut function, the operator can remove gaps from the label material where required. Here the cut gap can be set from 1 to 5 mm.

Edition

SYSTEM REQUIREMENTS
Matching cutter Cutters of the suitable type in the appropriate width can be operated with the following printers:

Printer Cutter type Cutter width Article number
AP 5.4 / XLP 504 / XLP 514

Cutter 2000

| 4“| A1168
64-04 / 64-05| 5“| A1169
64-06 / XLP 506 / XLP 516| 6“| A1170
64-08| 8“| A1171
XLP 604| Cutter| 4“| N103321

CAUTION!
Malfunction or no function when using an unsuitable cutter type

  •  Only use Cutter or Cutter 2000 on the specified printer types Fig.NOVEXX-SOLUTIONS-2000-Cutter-Label-Printer-fig-2NOVEXX-SOLUTIONS-2000-Cutter-Label-Printer-fig-2

Preparation for peripheral devices
For using the printers with a cutter, they must be specially equipped. This so-called peripheral preparation consists mainly of an additional output stage board for the motor of the peripheral device and of some additional connection cables. From the outside, the peripheral preparation can be identified D-Sub connector (A) on the front side of the printer:

User Manual Cutter / Cutter 2000
Setting up

FITTING THE CUTTER
The cutter is secured to the printer by two screws and an adjustment plate. By moving the adjustment plate, the cutting line can be set parallel to the print image. The cutter is mounted in the same way on all printers. The illustrations show the mounting on a 64-04.

Before you begin
Tools:

  • Hex socket screwdriver 2,5 / 3 mm
  • (64-xx) Socket wrench, size 8
  • (XLP 50x/XLP 51x) Torx screwdriver T20
  • About this task

WARNING!
Sharp cutter blades!
Hazard of getting your fingers cut by the cutter blades.

  • Switch off the printer and disconnect the power cable before fitting the cutter.

Procedure

  1. Remove the tear-off edge (C) by unscrewing the thumb screw (D).
  2. Remove the cover on the cutter flange (A) by unscrewing the two screws (B).

Screw on the cutter in place of the cutter flange cover. To do this use the fastening screws of the cutter cover (2x Allen M 5×20). Initially just screw them in slightly. Attach the adjustment plate by unscrewing the top left screw (B) on the print unit, place the adjustment plate (A) underneath, and then tighten the screw again – initially only lightly. The square axle of the cutter unit must rest in the square recess of the adjustment plate (A). If necessary, position the adjustment plate with the help of the screw so that the cut line and print image are parallel.

Tighten all three fastening screws
Plug the connector (A) of the motor cable into the socket on the front of the printer.
CAUTION! Hazard of damaging the electronics
Under no circumstances should the plug be attached or removed when the device is switched on.

Carrying out a function test
AP 5.4 / 64-xx: Call SERVICE FUNCTIONS > Cutter test.
The cutter does not need to be activated for the test.
XLP 50x / XLP 51x / XLP 60x: Press the button below the icon.
The cutter must be activated before the test (read the following chapter).

ACTIVATING/DEACTIVATING THE CUTTER
After installation, the cutter must still be activated by setting the corresponding parameters in the parameter menu. Prerequisite: The cutter is ready fit and connected. The printer is switched on.

WARNING!
The danger of cutting hands and fingers!
Activating a non-existent option (peripheral device) can cause the device to malfunction.

  • Never touch the knife blade with your fingers while operating the cutter/printer.
  • Only activate options that are mounted and connected properly.
  • 64-xx / AP 5.4
  • Activating the cutter:
  • Set the parameter SYSTEM PARAMETER > Periph. device to “Cutter”.

The printer will now be reset. The cutter is rotated automatically to its correct starting position. In the parameter menu PRINT PARAMETERS show up the following parameters for setting the cut:

  • Cut mode
  • Cut speed
  • Cut position
  • Double cut
  • Cut width

Additional information about the parameter functions can be found in the user manual of the printer, topic section “Info printouts and parameters”.

Deactivating the cutter

  • Set the parameter SYSTEM PARAMETER > Periph. device to “None”.
  • XLP 50x / XLP 51x / XLP 60x

Activating the cutter
Set the parameter Options > Selection > Periph. device to “Cutter”. The printer will now be reset. The cutter is rotated automatically to its correct starting position. In the parameter menu shows up additionally the submenu Cutter, which contains the following parameters for setting the cut:

  • Cut mode
  • Cut speed
  • Cut width
  • Cut position
  • Double cut
  • Rest position

Additional information about the parameter functions can be found in the user manual of the printer, chapter “Product description > Parameter menu > Cutter parameters”.

Deactivating the cutter:
Set the parameter Options > Selection > Periph. device to “None”. XLP 60x without ribbon saving option from firmware version BEL-V6.0 onwards: After deactivating a peripheral device (Options > Selection > Periph. device = “None”), the stepper motor output stage must be reassigned to its function. The following dialog appears:

NOVEXX-SOLUTIONS-2000-Cutter-Label-Printer-fig-9

OPERATION

The cutter is ready for operation, if it is ready fitted, connected, and activated. The cut can be triggered by pressing a button at the operation panel or automatically via the print job.

Inserting label material
Insert the label material following the instructions in the user manual of the printer. Place the beginning of the material web so that it reaches some millimeters into the cutter.

Triggering a cut manually

  •  64-0x / AP 5.4: Toggle to Offline mode. Press the Cut button.
  • XLP 50x / XLP 51x / XLP 60x: Toggle to the “Home” screen. Press the button under the icon.

Triggering a cut automatically

  • Integrate the Easy Plug command #ER with the appropriate parameters into the print job or provide the appropriate setting in the label layout software.

EXPERTS
Writing print jobs without layout software requires knowledge of the command language Easy Plug. For details refer to the Easy Plug manual.

TROUBLESHOOTING

There are many possible causes for a malfunction of the cutter. Here are explained remedies for those causes, which can be done by the operator himself. If the malfunction has not been one of the below-mentioned cases, please contact a service technician. Further causes are explained in the service manual of the cutter.

WARNING!
Sharp cutter edges!
Hazard of getting your fingers cut by the cutter blades!

  • Switch off the printer before any operation at the cutter (e.g. fitting or cleaning).
  • Disturbances that prevent the round blade from rotating in its initial position cause the error message “5005Cutter”.

Material jam

  1. Switch off the printer.
  2. Clear the area between the cutter and printer of jammed material. If necessary, remove the cutter.
  3. Fit the cutter.
  4. Switch on the printer

Soiled cutter
If the cut leads through the adhesive of self-adhesive label material, some glue gathers at the blades. This can block the cutter.

Clean the cutter blades (see below)
Labels are pulled upwards with the ribbon If the applied label material is very thin and flexible, it may occur that it is pulled upwards with the ribbon after being printed, instead of running into the cutter. The stripper avoids this effect.
Article numbers:

Assembly

  1. Remove the cutter from the printer.NOVEXX-SOLUTIONS-2000-Cutter-Label-Printer-fig-10
  2. Clean the rim (A) with some ethyl alcohol.
  3. Remove the cover paper from the stripper.
  4. Glue the stripper (B) to the rim as illustrated. The stripper must protrude the rim towards the paper-insertion side (C).NOVEXX-SOLUTIONS-2000-Cutter-Label-Printer-fig-11

CLEANING
During the operation of the cutter, particles of dust and paper can accumulate especially around the cutting blades. Remove these particles with a soft brush or with a vacuum cleaner. cleaning effort is required, if the cutter doesn´t cut through the label gap, but through the label material including the glue layer. The glue deposits at the blades and must be removed regularly. Remove the cutter for cleaning. At this occasion, it is good advice to clean the print roller too. This is a place, where the glue also deposits, especially if the printer operates in „Real 1:1 mode“ mode with a backward movement of the label web (Instructions can be found in the user manual of the printer).

WARNING!
Sharp cutter edges!
Hazard of getting your fingers cut by the cutter blades! Cleaning of the cutter must be done very carefully and with the printer switched off. Only operate the cutter, if it is fitted firmly to the printer.

Before you begin
Cleaning agent: Ethyl alcohol or isopropyl alcohol
Procedure

  1. Switch off the printer.

  2. Remove the cutter.

  3. Moisten a cloth with ethyl alcohol and wipe the fixed blade (A) with it.
    CAUTION!

  4. Don´t use sharp-edged objects to clean the cutter blades.

  5. Moisten a cloth with ethyl alcohol and wipe the round blade (B) with it.

  6. Rotate the round blade stepwise by moving the toothed belt (A).

  7. Repeat steps 4 and 5 until all glue residues are removed.

  8. Fit the cutter.

  9. Switch the printer on again.

The cutter will be initialized, that is it will be rotated in its ground position. Novexx Solutions GmbH
Ohmstraße 3
85386 Eching
Germany

References

Read User Manual Online (PDF format)

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