Yealink WH66 Mono Dual DECT Wireless Headset User Guide

Yealink WH66 Mono Dual DECT Wireless Headset

Product Information

The Yealink WH66 is an industry-leading DECT wireless headset available in two models, WH66 Dual and WH66 Mono. The headset is equipped with Yealink Acoustic Shield Technology that automatically blocks background noise to ensure clear communication. Its busy light feature enables the user to focus on the conversation without interruptions. The headset can be connected to multiple devices such as desk phones, mobile phones, and computers, making it a multifunctional workstation.

Package Contents

• Base
• Mono/Dual Headset
• Power Adapter
• USB-A to USB-C USB Cable 1.0M
• USB-A to USB-A USB Cable 1.0M
• Quick Start Guide
• BT50 (Optional)
• Busylight BLT60 (Optional)
• Wireless Charger WHC60 (Optional)

Usage Instructions

1. Connect the base to a DC power supply using the included power adapter.
2. To use the busy light feature, connect the BLT60 to the desk and turn it on. The light on the headset or BLT60 will turn red when you are on the phone.
3. To charge the headset, place it on the base and ensure that the charging contacts are aligned.
4. To charge a mobile phone wirelessly, place it on the wireless charger WHC60.
5. To wear the headset, place it over your head and adjust the headband to a comfortable position.
6. Use the mute button to mute or unmute the microphone during a call.
7. Use the volume up and down buttons to adjust the volume.

Note:
Before using the Teams functions, you should install the Microsoft Teams client on your PC. Yealink provides a USB device manager client – Yealink USB Connect, which you can use to personalize and manage your Yealink headsets. Download it from the Yealink website https://www.yealink.com/product/yuc.

Regulatory Notices
The operating ambient temperatures for the Yealink WH66 DECT wireless headset should be between 0°C to 45°C. The product warranty is limited only to the unit itself when used normally in accordance with the operating instructions and the system environment. Yealink is not liable for damage or loss resulting from the use of this product or for any claim from a third party.

All-in-one UC Workstation Redefine Your Workspace
The Yealink WH66 is the Industry-leading DECT wireless headset, with WH66 Dual and WH66 Mono two models, opening an entirely new form of desktop collaboration. Work seamlessly with major UC platforms and inte-grate natively with Yealink IP Phones. 4.0 inch (480 x 800) capacitive touch screen of base offers newly work experience, just one touch, all control. Act as a workstation, managing phone calls, connecting with multiple devices (desk phone/mobile phone/computer), charging mobile phone wirelessly, and even playing a speakerphone’s role. Best of all, deploying such a multifunc-tional workstation only needs to plug directly. Easiest things to do, greatest convenience to enjoy.

• Acoustic Shield Technology
• Optima Audio Experience
• Touch Screen LCD
• Multiple Devices Connection
• Speakerphone Mode
• Built-in USB Hub
• Qi Wireless Charger
• Customizable Busylight

All-in-One UC Workstation
Desktop collaboration boosts efficiency a lot especially when Working from Home, but it can be also annoyed that the desktop is very messy with multiple device cables. Take control of your desktop collaboration environment with WH66:

• Connect all devices you want with built-in Bluetooth and USB port.
• Expand PC’s connectivity with 2-port USB hub.
• Control all calls on the 4.0 inch (480 x 800) capacitive touch screen by simply finger touch.
• Function as a hand-free phone, freeing from wearing headset.
• Charge your mobile phone wirelessly and transform it into nice efficient conferencing device.

Be Heard Crystal Clearly
With Yealink Acoustic Shield Technology, the two Microphones built in WH66 block the background noise automatically but ensure participant’s voice be heard clearly, greatly boosting communication efficiency.

Interruption Free
Busylight is enabled in WH66. With the light on the headset or BLT60 on the desk turning red, people around you would know that you are on the phone, instead of interrupting you unknowingly. Just stay focused on conversation, for higher efficiency, for better collaboration.

Package Contents

Note:

• We recommend that you use the included accessories, because other accessories may have compatibility issues that prevent them from working properly.
• The included USB-A to USB-C cable is specially provided for connecting the wireless charger WHC60, and connecting WH66 to a PC or to the compatible Yealink desk phone.

Connection

Note:
Please make sure you connect the base to a DC power supply, not just the USB power supply. The included USB-A to USB-C cable cannot be used to connect other devices (for example, mobile devices) to the USB hub port.

Charge the Headset

Note:

• In case the headset is under low battery for the initial use, dock it to the charging base for 30 minutes.
• For the initial use, the headset is successfully paired with the base when you dock it in the base.

Charge the Mobile Phone

Wear the Headset

Replace Ear Cushions

Usage

1

| ****

Touch Screen

| •   Display the battery status, headset connection status, etc.

•   Select items and navigate menus.

•   Display call status and perform call control.

2| Mute Button| Press to mute or unmute microphone.
3| Volume Up Button| Press to turn up volume.

4

| ****

Call Control Button

| •   Press to answer or end a call.

•   Double-tap to reject a call.

•   Hold 2 seconds to activate Cortana (this requires Microsoft’s support).

•   Press to invoke the Teams client in the idle state.

5| Volume Down Button| Press to turn down volume.
6| Speaker| Provide hands-free (speakerphone) audio output.
7| Microphone| Provide hands-free (speakerphone) audio input.

Note: Before using the Teams functions, you should install the Microsoft Teams client on your PC.

Software

Yealink USB Connect
Yealink provides a USB device manager client – Yealink USB Connect, which you can use to personalize and manage your Yealink headsets.

Download it from the Yealink website https://www.yealink.com/product/yuc.

Regulatory Notices

Operating Ambient Temperatures

• Operating temperature: +14 to 122°F (-10 to 50°C)
• Relative humidity: 5% to 90%, non-condensing
• Storage temperature: -22 to +160°F (-30 to +70°C)

Warranty

Our product warranty is limited only to the unit itself when used normally in accordance with the operating instructions and the system environment. We are not liable for damage or loss resulting from the use of this product or for any claim from a third party. We are not liable for problems with the Yealink device arising from the use of this product; we are not liable for financial damages, lost profits, claims from third parties, etc., arising from the use of this product.

DC symbol
is the DC voltage symbol.

Restriction of Hazardous Substances Directive (RoHS)
This device complies with the requirements of the EU RoHS Directive. Statements of compliance can be obtained by contacting support@yealink.com.

Safety Instructions

Save these instructions. Read these safety instructions before use! The following basic safety precautions should always be followed to reduce risk of fire, electrical shock, and other personal injury.

General Requirements

• Before you install and use the device, read the safety instructions carefully and observe the situation during operation.
• During the process of storage, transportation, and operation, please always keep the device dry and clean.
• During the process of storage, transportation, and operation, please avoid collision and crash of the device.
• Please attempt not to dismantle the device by yourself. In case of any discrepancy, please contact the appointed maintenance center for repair.
• Without prior written consent, no organization or individual is permitted to make any change to the structure or the safety design of the device. Yealink is under no circumstance liable to consequences or legal issues caused by such changes.
• Please refer to the relevant laws and statutes while using the device. The legal rights of others should be respected as well.

Environmental Requirements

• Place the device at a well-ventilated place. Do not expose the device under direct sunlight.
• Keep the device dry and free of dust.
• Place the device on a stable and level platform.
• Please place no heavy objects on the device in case of damage and deformation caused by the heavy load.
• Keep at least 10 cm between the device and the closest object for heat dissipation.
• Do not place the device on or near any inflammable or fire-vulnerable object, such as rubber-made materials.
• Keep the device away from any heat source or bare fire, such as a candle or an electric heater.
• Keep the device away from any household appliance with strong magnetic field or electromagnetic field, such as a microwave oven or a refrigerator.

Operating Requirements

• Do not let a child operate the device without guidance.
• Do not let a child play with the device or any accessory in case of accidental swallowing.
• Please use the accessories provided or authorized by the manufacturer only.
• The power supply of the device shall meet the requirements of the input voltage of the device. Please use the provided surge protection power socket only.
• Before plugging or unplugging any cable, make sure that your hands are completely dry.
• Do not spill liquid of any kind on the product or use the equipment near water, for example, near a bathtub, washbowl, kitchen sink, wet basement or near swimming pool.
• Do not tread on, pull, or over-bend any cable in case of malfunction of the device.
• During a thunderstorm, stop using the device and disconnect it from the power supply. Unplug the power plug and the Asymmetric Digital Subscriber Line (ADSL) twisted pair (the radio frequency cable) to avoid lightning strike.
• If the device is left unused for a rather long time, disconnect it from the power supply and unplug the power plug.
• When there is smoke emitted from the device, or some abnormal noise or smell, disconnect the device from the power supply, and unplug the power plug immediately. Contact the specified maintenance center for repair.
• Do not insert any object into equipment slots that is not part of the product or auxiliary product.
• Before connecting a cable, connect the grounding cable of the device first. Do not disconnect the grounding cable until you disconnect all other cables.

Cleaning Requirements

• Before cleaning the device, stop using it and disconnect it from the power supply.
• Use a piece of soft, dry and anti-static cloth to clean the device.
• Keep the power plug clean and dry. Using a dirty or wet power plug may lead to electric shock or other perils.

ENVIRONMENTAL RECYCLING

Never dispose of the device with domestic waste
Ask your Town Council about how to dispose of it in an environmentally friendly way. The cardboarc box, plastic packaging and player components may be recycled in accordance with prevailing recycling regulations in your country.

Always adhere to prevailing regulations
Those who fail to do so may be fined or prosecuted in accordance with the law. The crossed out garbage can that appears on the device means that when it has reached the end of its useful life, it should be taken to a special waste disposal centre and treated separately to general urban waste.

Troubleshooting

The unit cannot supply power to Yealink device. There is a bad connection with the plug.

1. Clean the plug with a dry cloth.
2. Connect it to another wall outlet.

The usage environment is out of operating temperature range.

1. Use in the operating temperature range.

The cable between the unit and the Yealink device is connected incorrectly.

1. Connect the cable correctly.

You cannot connect the cable properly.

1. You may have connected a wrong Yealink device.
2. Use the correct power supply.

Some dust, etc., may be in the port.

1. Clean the port.
   Contact your dealer or authorized service facility for any further questions.

Contact Information

YEALINK NETWORK TECHNOLOGY CO.,LTD.
309, 3rd Floor, No.16, Yun Ding North Road, Huli District, Xiamen City, Fujian, P.R.C

YEALINK (EUROPE) NETWORK TECHNOLOGY B.V.
Strawinskylaan 3127, Atrium Building, 8th floor, 1077ZX Amsterdam, The Netherlands

YEALINK (USA) NETWORK TECHNOLOGY CO., LTD.
999 Peachtree Street Suite 2300, Fulton, Atlanta, GA, 30309, USA

Made in China.

Declaration of Conformity

Note:
WH6x support Yealink T27G/T4xS/T4U/T53/T5xW/T58/VP59 through USB connection, and WH62/63 support Yealink T3x with EHS35. To have a better experience, the phone firmware is recommended to be v86 (xx.86.x.xx) or higher. You can find more detail in the “Yealink Headset Compatibility Guide” from the Yealink support website.

Need more help?

Technical Support
Visit Yealink WIKI (http://support.yealink.com/) for the latest firmware, guides, FAQ, Product documents, and more. For better service, we sincerely recommend you to use the Yealink Ticketing system (https://ticket.yealink.com) to submit all your technical issues.

YEALINK(XIAMEN) NETWORK TECHNOLOGY CO., LTD. Web: www.yealink.com.
Copyright©2021 YEALINK(XIAMEN) NETWORK TECHNOLOGY CO., LTD. All rights reserved.

References

• Yealink Support
• Yealink | UC & C Terminal, Video Collaboration, Conference Phone, IP Phone, Headsets & Video Conferencing
• Yealink Ticket
• Yealink | UC & C Terminal, Video Collaboration, Conference Phone, IP Phone, Headsets & Video Conferencing
• USB Connect | Yealink

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