ROCCAT SynTM Max Air 16 Max Air Gaming Headset User Guide

QUICK START GUIDE

PACKAGE CONTAINS

HEADSET CONTROLS

LED INDICATIONS

CHARGING

The Syn™ Max Air uses a 16+ hour rechargeable battery.
Make sure to charge it regularly.
The Syn™ Max Air uses the transmitter for contact charging.
Plug in your transmitter and make sure it is connected to a power source.
(For initial setup, refer to “Transmitter/Charging Base Setup”)
Then, set your headset in the transmitter and make sure the headset is connected to the charging pins. The Syn™ Max Air  can also be plugged directly into a power source for charging.
Headset Storage
Always charge your headset before storing it for any extended period of time (greater than 3 months). Never store the unit in temperatures above 113°F/45°C.

USB-C SETUP

The Syn™ Max Air also works great with other platforms with USB-C ports, including the PS5™ and Nintendo Switch™.

1. Plug the Transmitter into a USB-A slot in your device
2. Hold the Power Button on the headset for 2 seconds to turn it on
3. In your device’s settings, make sure the Syn™ Max Air is selected  on your device

When connecting the transmitter to a PS5™ or PS4™, master volume must be adjusted from the Settings Menu.
*Software capabilities are only available on PC.
BLUETOOTH® SETUP Your Syn™ Max Air allows you to simultaneously connect to a Bluetooth ®  enabled device and the wireless transmitter. To put your headset into Bluetooth ® pairing mode, follow these steps:

1. Power your headset on
2. Press and hold the Bluetooth ®  button to initiate pairing
3. Connect your headset through your Bluetooth ® devices settings

BLUETOOTH ® FUNCTIONS

SETUP ON THE NINTENDO SWITCH™

1. Make sure your Syn™ Max Air are not paired to another device.
2. Press and hold the Bluetooth PC ® button on the headset until the  LED starts blinking rapidly.
3. In your Nintendo Switch’s home menu. Go to System Settings > Bluetooth® Audio > Pair Device
4. Select the Syn™ Max Air from the menu to pair.
5. Once the pairing is successful, select “OK” on the prompt.
6. Adjust your Syn™ Max Air volume from the Nintendo Switch’s volume  controls on the top of the console.
   If your Syn™ Max Air are not shown on the list of detected devices,  hit “Y” to search again. If no devices were detected, select “OK” on the prompt, then “Pair Device” again to search again.

RAPID CHARGE DOCK

The rapid charge dock is connected to your PC via USB-C cable. It can simultaneously be connected to an external power source if you would like charging functionality while your PC is powered off. Choose the configuration that best suits your setup:

Option A)

| Connected to PC via USB-C cable
Choose this option if you do not need charging functionality while your PC is powered off.
---|---

Option B)

| Connected to PC via USB-C cable
Choose this option if your motherboard supplies USB power while your PC is powered off.

Option C)

| Connected to both PC and external power source via USB-C cables Choose this option if you would like charging functionality while your PC is powered off, but your motherboard does not support it.

A) Connected to PC via USB-C cable

1.  Plug the USB-C cable into the PC slot underneath the rapid charge dock
2. Plug the other end of the USB-C cable into an available USB-C slot on your PC

B)

Connected to PC via USB-C cable

1. Plug the USB-C cable into the PC slot underneath the rapid charge dock
2. Plug the other end of the USB-C cable into an available USB-C slot on your PC
3. Change the USB power settings to “always on” in your  motherboard BIOS. Refer to user manual for specific details

C) Connected to both PC and external power source via USB-C cables

1. Plug the first USB-C cable into the PC slot underneath the rapid charge dock
2. Plug the other end of the first USB-C cable into an available USB-C slot on your PC
3. Plug the second USB-C cable into the power slot  underneath the rapid charge dock
4. Plug the other end of the second USB-C cable into an external power source (e.g. wall charger or power brick)

MICROPHONE ATTACHMENT

1. Remove the Microphone Cover from the left ear cup
2. Align the Removable Microphone with the microphone slot on the left ear cup
3. Press firmly until the Removable Microphone clicks  into the microphone slot

MICROPHONE FLIP-TO-MUTE OPERATION
Microphone Mute
Flip up mic to mute. There is an audible  tone when the mic is muted or unmuted. PC/MAC® SETUP

1. Plug the Syn™ Max Air Transmitter in a USB slot on your PC*.
2. Hold the Power Button for 2 seconds to turn on the headset (the transmitter and headset are automatically paired).
3. Right click the speaker icon in your toolbar and select “Open Sound Settings”.
4. Select “Syn™ Max Air” from the “Choose Your Output Device” drop-down menu.
5. Open the driver software to customize your settings.

• If desired, convert your transmitter to USB-C with the provided USB-C Adapter.

TECHNICAL FACTS

TECH SPECS

• Direct wireless connection via transmitter dock
• 20Hz – 20kHz speaker frequency response
• 2.4GHz transmitter
• Audio controls: master volume wheel, variable  mic monitoring, and mic mute and Bluetooth ® Rechargeable 16h battery
• 50mm speakers with neodymium magnets
• Removable unidirectional microphone
• Soft leatherette on headband and outer earcups
• Over-ear design with memory foam

Should you need assistance …
Our support team is ready to help you with any technical questions.
Just send an e-mail to support@roccat.com or visit our website at:  WWW.ROCCAT.COM/SUPPORT

SYSTEM REQUIREMENTS

• Windows ® 10 & Windows ® 11 (software support)
• USB 2.0 (or higher)
• Internet connection

REGULATORY COMPLIANCE STATEMENTS FOR THE SYN MAX AIR RX & TX
LOCAL RESTRICTIONS ON RADIO USAGE
Caution: Due to the fact that the frequencies used by wireless devices may not yet be harmonized in all countries, these radio products are designed for use only in specific
countries, and are not allowed to be operated in countries other than those of designated use. As a user of these products, you are responsible for ensuring that the products
are used only in the countries for which they were intended and for verifying that they are configured with the correct selection of frequency and channel for the country of use.
Any deviation from the permissible power and frequency settings for the country of use is an infringement of national law and may be punished as such.
To determine whether you are allowed to use your wireless network device in a specific country, please check to see if the radio type number that is printed on the identification label of your device is listed in the manufacturer‘s OEM Regulatory Guidance document at the following URL http://www.turtlebeach.com/homologation or contact Turtle Beach directly.
FEDERAL COMMUNICATIONS COMMISSION (FCC) COMPLIANCE NOTICES
This section includes the following FCC statements for the Syn Max Air:

• FCC IDs: XGB-14155 & XGB-15159
• Class B Interference Statement
• RF Radiation Exposure & Hazard Warning
• Non-Modification Statement

CLASS B INTERFERENCE STATEMENT
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

FCC CAUTION: This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
RF RADIATION EXPOSURE & HAZARD STATEMENT
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. End users must follow the specific operating instructions for satisfying RF exposure compliance. This transmitter must not co-located or operating in conjunction with any other antenna or transmitter.
NON-MODIFICATION STATEMENT
Use only the supplied internal antenna. Unauthorized antennas, modifications, or attachments could damage the Syn Max Air RX & TX Models and violate FCC regulations. Any
changes or modifications not expressly approved by the party responsible for compliance could void the user‘s authority to operate this equipment. Please contact Turtle Beach
for a list of approved 2.4G SRD (2400~2483.5MHz) antennas.
CANADIAN ICES STATEMENTS
IC: 3879A-14155 & 3879A-15159
This device complies with Industry Canada’s licence-exempt RSSs. Operation is subject to the following two conditions:

1. This device may not cause interference; and
2. This device must accept any interference, including interference that may cause undesired operation of the device.

This equipment complies with Industry Canada radiation exposure limits set forth for an uncontrolled environment.
To prevent radio interference to the licensed service (i.e. co-channel Mobile Satellite systems) this device is intended to be operated indoors and away from windows to provide maximum shielding. Equipment (or its transmit antenna) that is installed outdoors is subject to licensing and not supported by Syn Max Air RX & TX Models.
RF RADIATION EXPOSURE & HAZARD STATEMENT
The product complies with Canada portable RF exposure limits set forth for an uncontrolled environment and are safe for intended operation as described in this manual. The further RF exposure reduction can be achieved if the product can be kept as far as possible from the user body or set the device to lower output power if such function is available.
EXPOSITION AUX RADIATIONS RF & MENTION DE DANGER
EUROPEAN UNION AND EUROPEAN FAIR TRADE ASSOCIATION (EFTA) REGULATORY COMPLIANCE
This equipment may be operated in the countries that comprise the member countries of the European Union and the European Fair Trade Association. These countries, listed below, are referred to as The European Community throughout this document:
AUSTRIA, BELGIUM, BULGARIA, CYPRUS, CZECH REPUBLIC, DENMARK, ESTONIA, FINLAND, FRANCE,, GERMANY, GREECE, HUNGARY, IRELAND, ITALY, LATVIA,  LITHUANIA, LUXEMBOURG, MALTA, NETHERLANDS, POLAND, PORTUGAL, ROMANIA, SLOVAKIA, SLOVENIA, SPAIN, SWEDEN, UNITED KINGDOM, ICELAND,  LICHTENSTEIN, NORWAY, SWITZERLAND
****Declaration of Conformity Marking by this symbol:indicates compliance with the Essential Requirements of the EMC Directive of the European Union (2014/30/EU). This equipment meets the following conformance standards:

Safety:  EN 62368-1:2020+A11 (T-Mark License)  IEC 62368-1: 2018 (CB Scheme Certificate)
EMC:  EN 55032:2015; CISPR 32:2015,  E N 3 0 14 8 9 -1 V 2.1.1( 2 0 17- 0 2 ), E N 3 0 14 8 9 -17 V 3.1.1( 2 0 16 -11)
Radio:  EN 300328 V2.2.2
SAR:  EN 62311:2008
Environmental: RoHS 2015/863 amending Annex II to 2011/65/EU, WEEE 2012/19/EU, REACH 2006/1907/EC, Packaging 94/62/EC, Battery 2006/66/EC,
Please visit the following URL for a complete copy of the Declaration of Conformity: http://www.turtlebeach.com/homologation

To access the rating label on the left ear cup:  Warning!
This is a Class B product. In a domestic environment, this product may cause radio interference, in which case, the user may be required to take appropriate measures.
This symbol on the product or its packaging indicates that this product must not be disposed of with your other household waste. Instead, it is your responsibility to dispose of your waste equipment by handing it over to a designated collection point for the recycling of waste electrical and electronic equipment. The separate collection and recycling of your waste equipment at the time of disposal will help conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment. For more information about where you can drop off your waste for recycling, please contact your local authority, or where you purchased your product.
Turtle Beach Europe Ltd is obligated as a producer with a main activity of selling under The Producer Responsibility Obligations (Packaging Waste) Regulations 2007. To fulfil our obligation we are registered with Comply Direct and their Recycling Room. Here you will find advice and information on packaging waste management, recycling symbols and the waste hierarchy principles of reduce, reuse and recycle. https://www.complydirect.com/the- recycling-room/ 
Mexican IFT-008 Statement
VOYETRA TURTLE BEACH, INC. | 44 SOUTH BROADWAY, 4TH FLOOR, WHITE PLAINS NY 10601, USA
© 2022 Voyetra Turtle Beach, Inc. All rights reserved. Any product names mentioned in this manual may be trademarks or registered trademarks and are the property of their respective owners. Information contained herein is subject to change without notice. Voyetra Turtle Beach, Inc shall not be made liable for any errors that may appear in this manual. This publication or parts of it may not be reproduced without the express consent of the publisher.  ROCCAT ® is a Turtle Beach Brand

CMIIT ID: 2021DJ7762https://support.turtlebeach.com/hc/en- us/articles/115000225933?mobile_site=true

ID002
426-202-005-005

Customize your ROCCAT ® product and keep it up to date with the latest software and firmware
Download now for Windows® 10 & Windows® 11 at: WWW.ROCCAT.COM/DOWNLOADS

References

• ROCCAT Support
• ROCCAT Support
• Turtle Beach Support

Read User Manual Online (PDF format)

Read User Manual Online (PDF format)  >>

Download This Manual (PDF format)

Download this manual  >>