SAMSUNG QM43B 43 Inch 4K UHD Signage Monitor User Guide
- June 10, 2024
- Samsung
Table of Contents
SAMSUNG QM43B 43 Inch 4K UHD Signage Monitor
The colour and the appearance may differ depending on the product, and the
content in the manual is subject to change without prior notice to improve the
performance.
Download the user manual from the following Samsung Website for further
details. http://www.samsung.com/displaysolutions
HDMI The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing Administrator, Inc. in the United States and other countries.
Checking the Components
Contact the vendor where you purchased the product if any components are missing. Components may differ in different locations.
- Quick Setup Guide
- Regulatory guide
- Batteries (AAA x 2) (Not available in some locations)
- RS232C adapter
- Warranty card (Not available in some locations)
- Power cord
- Remote Control
- HOLDER-CABLE (Supported models: QM65B, QM75B)
See the User’s Manual for further instructions for installation and adjustment.
Ports
- Connect to a USB memory device.
- The USB ports on the product accept a maximum constant current of 1.0A. If the maximum value is exceeded, USB ports may not work.
- Connect to a USB memory device.
- The USB ports on the product accept a maximum constant current of 0.5A. If the maximum value is exceeded, USB ports may not work.
- Outputs sound to an audio device via an audio cable.
- Connects to a source device using a HDMI cable or HDMI-DVI cable.
- Connects to a PC using a DP cable.
- Connects to MDC and the Internet using a LAN cable. (10/100 Mbps)
- Connects to MDC using an RS232C adapter.
- Connects to an external IR cable that receives signals from the remote control.
Connecting and Using a Source Device
Connecting to a PC
Connecting to a Video Device
Connecting to an Audio System
Connecting HDMI to Sound system and Video device
Connecting the LAN Cable
RJ45
Use Cat7(STP Type) cable for the connection. (10/100 Mbps)
Shielded Twist Pair
Connecting to MDC
For details on how to use the MDC programme, refer to Help after installing the programme. The MDC programme is available on the website. http://www.samsung.com/displaysolutions
Parts
-
Remote sensor
Press a button on the remote control pointing at the sensor on the front of the product to perform the corresponding function.- Using other display devices in the same space as the remote control of this product can cause the other display devices to be inadvertently controlled.
-
Power indicator
-
Power button
Turns the product on or off.
Troubleshooting Guide
| Issues | Solutions |
|---|---|
| The screen keeps switching on and off. | Check that the cable between the |
product and the PC is connected correctly.
No Signal is displayed on the screen.| Check that products (including
source device) are connected correctly with a cable.
Check that the source device connected to the product is powered on.
Depending on the type of external device, the screen may not display properly.
In this case, Connect it with the HDMI Hot Plug function turned On.
Not Optimum Mode is displayed.| This message is displayed when a signal
from the graphics card exceeds the product’s maximum resolution and frequency.
Refer to the Standard Signal Mode Table and set the maximum resolution and
frequency according to the product specifications.
Specifications
| Model Name | QM43B | QM50B | QM55B |
|---|
Panel
| Size| 43 CLASS (42.5 inches / 107.9 cm)| 50 CLASS (49.5 inches / 125.7 cm)|
55 CLASS (54.6 inches / 138.7 cm)
Display area| 941.184 mm (H) x 529.416 mm (V)| 1095.84 mm (H) x 616.41 mm (V)|
1209.6 mm (H) x 680.4 mm (V)
Power Consumption| 100 W| 155 W| 130 W
Model Name| QM65B| QM75B
Panel| Size| 65 CLASS (64.5 inches / 163.9 cm)| 75 CLASS (74.5 inches / 189.3
cm)
Display area| 1428.48 mm (H) x 803.52 mm (V)| 1650.24 mm (H) x 928.26 mm (V)
Power Consumption| 165 W| 210 W
IP (Ingress Protection Rating)| IP 5X
Class of protection against electric shock| Class II equipment
Power Supply| AC100-240V~ 50/60Hz
Refer to the label at the back of the product as the standard voltage can vary
in different countries.
Environmental considerations
| Operating| Temperature : 0 °C – 40 °C (32 °F – 104 °F)
Humidity : 10% – 80%, non-condensing
Storage| Temperature : -20 °C – 45 °C (-4 °F – 113 °F)
Humidity : 5% – 95%, non-condensing
- This device is a Class B digital apparatus.
- For detailed device specifications, visit the Samsung website.
Wall Mount Kit Specifications
1 Model Name| 2 VESA screw hole specs (A * B) in millimeters| ****
3 C
| 4 Standard Screw| ****
5 Quantity
| ****
---|---|---|---|---|---
QM43B| 200 x 200| 31-32 mm| M8| 4
QM50B QM55B| 29-30 mm
QM65B| 400 x 400
QM75B| 30-31 mm
Contact SAMSUNG WORLD WIDE
Web site: http://www.samsung.com
| Country/Area | Customer Care Centre |
|---|---|
| ARMENIA | 0-800-05-555 |
| AZERBAIJAN | 0-88-555-55-55 |
| BELARUS | 810-800-500-55-500 |
| GEORGIA | 0-800-555-555 |
| KAZAKHSTAN | 8-10-800-500-55-500 (GSM: 7799) |
| KYRGYZSTAN | 00-800-500-55-500 (GSM: 9977) |
| MOLDOVA | +373-22-667-400 |
| MONGOLIA | 1800-25-55 |
| RUSSIA | 8-800-555-55-55 |
| TAJIKISTAN | 8-10-800-500-55-500 (GSM: 8888) |
| UKRAINE | 0-800-502-000 |
| UZBEKISTAN | 00-800-500-55-500 (GSM: 7799, 0799 (Uztelecom)) |
References
- Samsung US | Mobile | TV | Home Electronics | Home Appliances | Samsung US
- US | Business Solutions, Services and Technology from Samsung