Dyson Small Ball Vacuum Cleaner User Manual
- June 10, 2024
- dyson
Table of Contents
Dyson Small Ball Vacuum Cleaner
INSTALLATION
POWER
IMPORTANT!
WASH FILTERS
LAVAGE DES FILTRES FILTER WASCHEN
REGISTER
YOUR GUARANTEE TODAY
DYSON CUSTOMER CARE
THANK YOU FOR CHOOSING TO BUY A DYSON APPLIANCE
After registering your 5 year guarantee, your Dyson appliance will be covered
for parts and labour for 5 years from the date of purchase, subject to the
terms of the guarantee. If you have any questions about your Dyson appliance,
call the Dyson Helpline with your serial number and details of where/when you
bought the appliance. Most questions can be solved over the phone by one of
our trained Dyson Helpline staff. Your serial number can be found on your
rating plate which is behind the clear bin.
Note your serial number for future reference.
This illustration is for example purposes only.
REGISTER
ONLINE OR BY PHONE
www.dyson.com
IMPORTANT SAFETY INSTRUCTIONS
BEFORE USING THIS APPLIANCE READ ALL INSTRUCTIONS AND CAUTIONARY MARKINGS IN
THIS MANUAL AND ON THE APPLIANCE
When using an electrical appliance, basic precautions should always be
followed, including the following:
WARNING
TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK, OR INJURY:
- This Dyson appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or reasoning capabilities, or lack of experience and knowledge, only if they have been given supervision or instruction by a responsible person concerning use of the appliance in a safe way and understand the hazards involved. Cleaning and user maintenance shall not be made by children without supervision.
- Do not allow to be used as a toy. Close attention is necessary when used by or near young children. Children should be supervised to ensure that they do not play with the appliance.
- Use only as described in this Dyson Operating Manual. Do not carry out any maintenance other than that shown in this manual, or advised by the Dyson Helpline.
- Suitable for dry locations only. Do not use outdoors or on wet surfaces.
- Do not handle any part of the plug or appliance with wet hands.
- Do not use with a damaged cable or plug. If the supply cable is damaged it must be replaced by Dyson, its service agent or similarly qualified person in order to avoid a hazard.
- If the appliance is not working as it should, has received a sharp blow, has been dropped, damaged, left outdoors, or dropped into water, do not use and contact the Dyson Helpline.
- Contact the Dyson Helpline when service or repair is required. Do not disassemble the appliance as incorrect reassembly may result in an electric shock or fire.
- Do not stretch the cable or place the cable under strain. Keep the cable away from heated surfaces. Do not close a door on the cable, or pull the cable around sharp edges or corners. Arrange the cable away from traffic area and where it will not be stepped on or tripped over.
- Do not unplug by pulling on the cable. To unplug, grasp the plug, not the cable. The use of an extension cable is not recommended.
- Do not use to pick up water.
- Do not use to pick up flammable or combustible liquids, such as petrol, or use in areas where they or their vapours may be present.
- Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.
- Keep hair, loose clothing, fingers, and all parts of body away from openings and moving parts. Do not point the hose, wand or tools at your eyes or ears or put them in your mouth.
- Do not put any object into openings. Do not use with any opening blocked; keep free of dust, lint, hair, and anything that may reduce airflow.
- Use only Dyson recommended accessories and replacement parts.
- To avoid a tripping hazard wind the cable when not in use.
- Do not use without the clear bin and filters in place.
- Do not leave the appliance when plugged in. Unplug when not in use and before servicing.
- Do not pull or carry by cable or use cable as a handle.
- Use extra care when cleaning on stairs. Do not work with the appliance above you on the stairs.
- Turn off all controls before unplugging. Unplug before connecting any tool or accessory.
READ AND SAVE THESE INSTRUCTIONS
THIS DYSON APPLIANCE IS INTENDED FOR HOUSEHOLD USE ONLY
- Operation
- Storage
- **Carrying the appliance
**
- Emptying
- **Looking for blockages
**
- **Carpets or hard floors
**
- **Clearing brush bar obstructions
**
IMPORTANT!
WASH FILTERS
Base plate disassembly.
Wash your filters with cold water at least every month.
Base plate reassembly
USING YOUR DYSON APPLIANCE
PLEASE READ THE ‘IMPORTANT SAFETY INSTRUCTIONS’ IN THIS DYSON OPERATING MANUAL BEFORE PROCEEDING
ASSEMBLY
- Lie the appliance on its back.
- Attach the cleaner head by sliding it on to the connections on the lower front part of the ball. Ensure the electrical plug on the cleaner head fits into the twin-block connection on the body of the appliance, which is directly above the airway. Push firmly: the cleaner head will click into place.
- Stand the appliance up straight.
- Attach the wand handle by sliding it on to the top of the appliance. The spring clip in the handle will click into place.
- Ensure the hose is straight. Press the red button on the hose. Slide the wand into the hose.
- Ensure the hose and wand sit in the recess of the handle. Slide the end of the wand down into the handle to secure it.
- Close the wand cap.
- Slide the tool holder onto the side of the duct as shown.
- Ensure the cyclone and clear bin unit is secured to the main body of the appliance.
- Attach the tools as shown. In use, the tools can be attached to either the hose or the wand.
- Wind the cable anti-clockwise around the cable hooks. Secure with the clip.
OPERATION
- Unwind the cable.
- Plug the appliance into the mains electricity supply.
- To switch ‘ON’ or ‘OFF’ press the power button, located as shown.
- To use, recline the handle. The stabiliser stand will automatically lift up.
- After use, return the appliance to the upright position, pushing it firmly into place. The stabiliser wheels will automatically lower.
- Then unplug the appliance, coil the cable safely and put the appliance away.
- Switch ‘OFF’ the appliance, unplug and ensure it is upright before:
- changing or using tools
- removing the hose or airway inspection parts.
- Use the cyclone carry handle to carry the appliance.
ATTACHMENTS
- To release the wand, open the wand cap and pull the red tube up and away from the handle until it clicks into place.
- Should you wish to use the hose without the wand, follow the above instruction and press the red button to release the wand from the hose.
CARPETS OR HARD FLOORS
- The brush bar will always default to ‘ON’ (spinning) each time you switch the appliance ‘ON’ and recline it for cleaning.
- The brush bar will not rotate when the appliance is upright.
- To switch the brush bar ‘OFF’ (e.g. for delicate rugs and hard floors):
- switch the appliance ‘ON’
- recline the appliance
- press the brush bar ‘ON/OFF’ button – the brush bar will stop spinning.
- The brush bar will automatically stop if it becomes obstructed. See ‘Brush bar – clearing obstructions’.
- Before vacuuming your flooring, rugs and carpets, check the manufacturer’s recommended cleaning instructions.
- Some carpets may fuzz if a rotating brush bar is used when vacuuming. If this happens, we recommend vacuuming in ‘hard floor’ mode and consulting with the flooring manufacturer.
• The brush bar on the appliance may damage some carpet types. If you are unsure, turn off the brush bar.
LOOKING AFTER YOUR DYSON APPLIANCE
- Do not carry out any maintenance or repair work other than that shown in this Dyson Operating Manual, or advised by the Dyson Helpline.
- Only use parts recommended by Dyson. If you do not this could invalidate your guarantee.
- Store the appliance indoors. Do not use or store it below 0°C (32°F). Ensure the appliance is at room temperature before operating.
- Clean the appliance only with a dry cloth. Do not use any lubricants, cleaning agents, polishes or air fresheners on any part of the appliance.
- If used in a garage, always wipe the base plate, ball and stabiliser wheels with a
dry cloth after vacuuming to clean off any sand, dirt or pebbles that could damage delicate floors.
VACUUMING
CAUTION:
- Do not use without the clear bin and filters in place.
- Fine dust such as plaster dust or flour should only be vacuumed in very small amounts.
- Do not use the appliance to pick up sharp hard objects, small toys, pins, paper clips, etc. They may damage the appliance.
- When vacuuming, certain carpets may generate small static charges in the clear bin or wand. These are harmless and are not associated with the mains electricity supply. To minimise any effect from this, do not put your hand or insert any object into the clear bin unless you have first emptied it and rinsed it out with cold water (see ‘Cleaning the clear bin’).
- Powerful suction can cause the hose to ‘pull back’ – please take care.
- Do not work with the appliance above you on the stairs.
- Do not put the appliance on chairs, tables, etc.
- Before vacuuming highly polished floors, such as wood or lino, first check that the underside of the floor tool and its brushes are free from foreign objects that could cause marking.
- Do not leave the cleaner head in one place on delicate floors.
EMPTYING THE CLEAR BIN
- Empty as soon as the dirt reaches the level of the MAX mark – do not overfill.
- Switch ‘OFF’ and unplug before emptying the clear bin.
- To remove the cyclone and clear bin unit, press down on the red button at the rear of the carrying handle on the cyclone.
- To release the dirt, press all the way down on the red button at the rear of the carrying handle on the cyclone.
- To minimise dust/allergen contact when emptying, encase the clear bin tightly in a plastic bag and empty.
- Remove the clear bin carefully.
- Seal the bag tightly, dispose as normal.
- To refit:
- close the clear bin base so it clicks into place
- push the cyclone and clear bin unit into the main body of the appliance; it will click into place
- ensure the cyclone and clear bin unit is secure.
CLEANING THE CLEAR BIN
- Remove cyclone and clear bin (instructions above).
- To separate the cyclone unit from the clear bin press the red button to open the clear bin base. This exposes a small silver button behind the red opening mechanism. Press the silver button and separate the cyclone unit from the clear bin.
- Clean the clear bin with cold water only.
- Ensure the clear bin is completely dry before replacing.
- Do not use detergents, polishes or air fresheners to clean the clear bin.
- Do not put clear bin in a dishwasher.
- Do not immerse the whole cyclone in water or pour water into it.
- Clean the cyclone shroud with a cloth or dry brush to remove lint and dust.
- To refit:
- fit the cyclone shroud into the clear bin so that the silver button clicks and engages
- close the clear bin base so it clicks into place
- push the cyclone and clear bin unit into the main body of the appliance; it will click into place
- ensure the cyclone and clear bin unit are secure.
WASHING YOUR FILTERS
- Your appliance has two washable filters, located as shown.
- Check and wash the filters regularly according to instructions to maintain performance.
- Switch ‘OFF’ and unplug before checking or removing the filters.
- The filters may require more frequent washing if vacuuming fine dust.
- Wash the filters with cold water only. Do not use detergents.
- Do not put the filters in a dishwasher, washing machine, tumble dryer, oven, microwave or near a naked flame.
- To remove filter A see the ‘Wash filters’ section in this Dyson Operating Manual.
- After washing lay filter A on its side and leave at least 24 hours to dry completely before refitting.
- To remove filter B:
- turn the central locking dial on the outer cover of the ball anti-clockwise until the cover is released
- lift off the cover
- turn the filter one-quarter anti-clockwise to release.
- Filter B should be rinsed and tapped out until the water runs clean, then tapped out again to ensure all excess water is removed. Leave to dry completely for 24 hours.
- It is normal for the filter in the ball to turn grey in colour.
- To refit filter B:
- refit the filter on to the ball
- secure the filter by turning it one-quarter turn clockwise.
- When refitting the outer cover of the ball, keep turning the central locking dial clockwise. When it starts to click it is locked.
LOOKING FOR BLOCKAGES
- Switch ‘OFF’ and unplug before looking for blockages. Failure to do so could result in personal injury.
- Look for blockages in the wand, airways and cleaner head.
- To remove the base plate to access an obstruction, see ‘Base plate – disassembly/reassembly’.
- To look for blockages in the airway between the ball and the cleaner head you will need to remove the cleaner head: see ‘Base plate – disassembly/reassembly’ below on how to do this.
- Beware of sharp objects when checking for blockages.
- Refit all parts securely before using.
- Clearing blockages is not covered by your guarantee.
CLEARING BLOCKAGES – THERMAL CUT-OUT
- This appliance is fitted with an automatically resetting thermal cut-out.
- Large items may block the tools or wand inlet. If any part becomes blocked the appliance may overheat and automatically cut-out.
- Switch ‘OFF’ and unplug. Leave to cool down for 1-2 hours before checking filter or for blockages. Do not operate the wand release catch.
- Clear any blockage before restarting.
- Clearing blockages is not covered by your guarantee.
BRUSH BAR – CLEARING OBSTRUCTIONS
- If your brush bar is obstructed, it may shut off. If this happens, you will need to remove the blockage.
- Switch ‘OFF’ and unplug before proceeding. Failure to do so could result in personal injury.
- Beware of sharp objects when clearing obstructions.
- If you still cannot clear the obstruction, please follow the instructions below to remove the base plate. This gives more access to the obstruction. Alternatively, contact a Dyson expert on the Dyson Helpline or visit the website. Clearing brush bar obstructions is not covered by your guarantee.
BASE PLATE – DISASSEMBLY/REASSEMBLY
- Switch ‘OFF’ and unplug before proceeding. Failure to do so could result in personal injury.
- Lie the appliance on its front.
- Detach the red ‘C’ clip which is on the connection between the cleaner head and the appliance. It is quite firm, but do not pull it off roughly. Use a constant, firm pressure.
- Pull the cleaner head away from the appliance. Use a constant, firm pressure.
- At each end of the cleaner head are two levers:
- swing them out at right angles
- the base plate will disengage
- lift up the top edge, so it rotates to the upright position
- lift out.
- Beware of sharp objects when clearing obstructions.
- To refit the base plate:
- fit the 3 lugs on the lower edge of the base plate into the 3 slots in the base of the cleaner head
- swing the upper edge of the base plate down; it will click into place.
- To secure the base plate push both levers back into position so they are flush with the surface of the cleaner head.
- Refit the red ‘C ‘clip onto the cleaner head. The flatter edge of the clip fits against the cleaner head. It is easier to slide one lug into its slot before the other.
- Lie the appliance on its back.
- Attach the cleaner head by sliding it on to the connections on the lower front part of the ball. Ensure the electrical plug on the cleaner head fits into the twin-block connection on the body of the appliance, which is directly above the airway. Push firmly: the cleaner head will click into place.
BRUSH BAR – TROUBLESHOOTING
If the brush bar has stopped spinning, follow the instructions above on
clearing obstructions. Alternatively, contact a Dyson expert on the Dyson
Helpline or visit the website.
DISPOSAL INFORMATION
Dyson products are made from high grade recyclable materials. Please dispose
of this product responsibly and recycle where possible.
DYSON CUSTOMER CARE
THANK YOU FOR CHOOSING TO BUY A DYSON APPLIANCE.
After registering your 5 year guarantee, your Dyson appliance will be covered
for parts and labour for 5 years from the date of purchase, subject to the
terms of the guarantee.
If you have any questions about your Dyson appliance, call the Dyson Helpline
with your serial number and details of where/when you bought the appliance.
Most questions can be solved over the phone by one of our trained Dyson
Helpline staff. Alternatively, visit
www.dyson.co.uk/support for online help,
general tips and useful information about Dyson. If your Dyson appliance needs
a service, call the Dyson Helpline so we can discuss the available options. If
your Dyson appliance is under guarantee, and the repair is covered, it will be
repaired at no cost. Your serial number can be found on your rating plate
which is behind the clear bin.
PLEASE REGISTER AS A DYSON APPLIANCE OWNER
To help us ensure you receive prompt and efficient service, please register as
a Dyson appliance owner. There are three ways to do this:
- Online at www.dyson.com/register
- Telephone the Dyson Helpline.
This will confirm ownership of your Dyson appliance in the event of an insurance loss, and enable us to contact you if necessary.
LIMITED 5 YEAR GUARANTEE
TERMS AND CONDITIONS OF THE DYSON 5 YEAR LIMITED GUARANTEE. WHAT IS COVERED
- The repair or replacement of your Dyson appliance (at Dyson’s discretion) if it is found to be defective due to faulty materials, workmanship or function within 5 years of purchase or delivery (if any part is no longer available or out of manufacture Dyson will replace it with a functional replacement part).
- Where this appliance is sold outside of the EU, this guarantee will only be valid if the appliance is used in the country in which it was sold.
- Where this appliance is sold within the EU, this guarantee will only be valid (i) if the appliance is used in the country in which it was sold or (ii), if the appliance is used in Austria, Belgium, France, Germany, Ireland, Italy, Netherlands, Spain or the United Kingdom and the same model as this appliance is sold at the same voltage rating in the relevant country.
WHAT IS NOT COVERED
Dyson does not guarantee the repair or replacement of a product as a result
of:
Accidental damage, faults caused by negligent use or care, misuse, neglect,
careless operation or handling of the appliance which is not in accordance
with the Dyson Operating Manual.
- Use of the appliance for anything other than normal domestic household purposes.
- Use of parts not assembled or installed in accordance with the instructions of Dyson.
- Use of parts and accessories which are not genuine Dyson components.
- Faulty installation (except where installed by Dyson).
- Repairs or alterations carried out by parties other than Dyson or its authorised agents.
- Blockages – please refer to the Dyson Operating Manual for details of how to look for and clear blockages.
- Normal wear and tear (e.g. fuse, etc).
If you are in any doubt as to what is covered by your guarantee, please contact Dyson.
SUMMARY OF COVER
- The guarantee becomes effective at the date of purchase (or the date of delivery if this is later).
- You must provide proof of (both the original and any subsequent) delivery/purchase before any work can be carried out on your Dyson appliance. Without this proof, any work carried out will be chargeable. Keep your receipt or delivery note.
- All work will be carried out by Dyson or its authorised agents.
- Any parts which are replaced will become the property of Dyson.
- The repair or replacement of your Dyson appliance under guarantee will not extend the period of guarantee.
- The guarantee provides benefits which are additional to and do not affect your statutory rights as a consumer.
ABOUT YOUR PRIVACY
- Your information will be held by Dyson Limited and its agents for promotional, marketing and servicing purposes.
- If your personal details change, if you change your mind about any of your marketing preferences or if you have any queries about how we use your information, please contact Dyson Limited.
- For more information on how we protect your privacy, please see our privacy policy on the Dyson website.
DYSON CONTACT DETAILS
Website : www.dyson.com/support
UK: Dyson Helpline: UK: 0800 298 0298
Open 7am–10pm. 7 days a week.
Email: askdyson@dyson.co.uk
Address: Dyson Limited, Tetbury Hill, Malmesbury, Wiltshire SN16 0RP
England. ROI:
Dyson Helpline: ROI: 01 475 7109
Open 7am–10pm. 7 days a week.
Email: askdyson@dyson.co.uk
Address: Unit 10, Grants Lane, Greenogue Business Park, Rathcoole, Dublin 24.
PRODUCT INFORMATION
Please note: Small details may vary from those shown.
Net weight: 6.70kg
PRODUCT INFORMATION
Maximum product weight 6.70kg.
Please note: small details may vary from those shown.
TO REGISTER YOUR FREE 5 YEAR GUARANTEE PLEASE CONTACT YOUR LOCAL DYSON EXPERT ON THE NUMBER LISTED BELOW. ON-LINE REGISTRATION IS AVAILABLE IN MOST AREAS.
Dyson Customer Care
If you have a question about your Dyson appliance, call the Dyson Customer
Care Helpline with your serial number and details of where and when you bought
the appliance, or contact us via the Dyson website. Your serial number can be
found on your rating plate which is behind the clear bin.
UK Dyson Customer Care
askdyson@dyson.co.uk
0800 298 0298
Dyson Ltd., Tetbury Hill, Malmesbury, Wiltshire SN16 0RP
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