Mediacom HD Cable Box Installation Guide

Mediacom HD Cable Box Installation Guide

What’s Included

Some of the items in your kit may not be necessary but have been included in the event you may need them. Your installation kit should include the following items:

REQUIRED FOR INSTALLATION

HD Cable Box

1 Power Cord

2 5-ft Coaxial Cables

1 HDMI Cable

1 Universal Remote Control

Welcome Letter

Step 1: Connect Your New HD Cable Box

1. Connect coaxial cable from the wall outlet to Cable IN on the back of your HD Cable Box.
2. Connect HDMI cable from the back of your HD Cable Box to the HDMI input* on your HDTV.
3. Connect power cord from the back of your HD Cable Box to the power outlet.

*Please make note of the HDMI input used on the TV as you’ll need to tune your television to this input once you turn it on.

Step 2: Complete Your Installation

1. Power on your television and your new HD Cable Box. Using your television remote control, tune the TV to the appropriate HDMI input.
2. Install any additional boxes you may have ordered.
3. Call 1-800-562-9769 and follow the instructions to activate your new box(es).
4. Once each box has been activated, it will turn off automatically. Please wait five minutes before powering it back on.

Once the HD Cable Box is activated, you will be able to watch television while the guide information is downloading. You may see a “To Be Announced” message displayed until the guide download is complete.

Replacing Previous Cable Box Equipment

Step 1: Disconnect Your Previous Cable Box

1. Turn off your television and previous cable box.
2. Disconnect the power cord from the back of your previous cable box and remove it from the power outlet. (Your new box may have different power requirements. It is best not to use the old power cord with the new box.)
3. Unscrew and remove the coaxial cable(s) from the ports labeled Cable IN and To TV (if connected) from the back of your previous cable box.
4. Set your previous cable box aside and refer to the section titled, Return Your Previous Cable Box.

Step 2: Connect Your New HD Cable Box

1. Connect coaxial cable from the wall outlet to  Cable IN on the back of your HD Cable Box.
2. Connect HDMI cable from the back of your HD Cable Box to your HDMI input* on your HDTV.
3. Connect power cord from the back of your HD Cable Box to the power outlet.
   

*Please make note of the HDMI input used on the TV as you’ll need to tune your television to this input once you turn it on.

Step 3: Complete Your Installation

1 Power on your television and your new HD Cable Box.  Using your television remote control, tune the TV to the apprpriate HDMI input.
2 Install any additional cable boxes you may have ordered.
3 Call 1-800-562-9769 and follow the instructions to activate your new box(es).
4 Once each box has been activated, it will turn off automatically. Please wait five minutes before powering it back on.

Once the HD Cable Box is activated, you will be able to watch television while the guide information is downloading. You may see a “To Be Announced” message displayed until the guide download is complete.

Return Your Previous Cable Box

1. Return your previous cable box by placing it into the shipping box. Please make sure to include all items being replaced such as the power cord and remote.
2. Close and seal the box.
3. Place the enclosed return label on the outside of the box, completely covering the previous shipping label(s).
4. Refer to the letter within your equipment kit for mailing instructions.

Note: If the unused equipment is not received within 15 business days, this may result in an unreturned equipment charge. This charge will be removed from
your account when Mediacom receives the equipment.

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