GivEnergy 422636971 WiFi Dongle Instruction Manual

422636971 Wi-Fi Dongle
Instruction Manual

Setting up your Wi-Fi Dongle

USB Dongles come in 2 varieties, Wi-Fi and 4G.
Wi-Fi dongle serial numbers start with W

You can tell the difference by removing the blue rubber cap at the base of the device and taking a look inside.

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Wi-Fi has a reset button| 4G has a SIM card slot

Insert the dongle into the USB port on the underside of the GivEnergy Hybrid Inverter.

IMPORTANT! Please ensure the dongle is screwed into the bottom of the inverter on both sides.
The Wi-Fi dongle can be powered up on the USB port on the underside of the inverter, or another USB supply if the inverter is not yet powered up.

WE/WF Serial Number Dongles

1. Connecting to the dongle
   Access your Wi-Fi settings.
   Select the Wi-Fi network that matches the dongle serial number.
   Click Connect when it is visible (ensure Connect automatically is ticked).

2. Connecting to the dongle

3. Select Mode

4. Connecting to your Wi-Fi network

5. RSSI (signal strength) should be at least 50% for a reliable signal.
   A Wi-Fi booster/extender may be required if signal strength is <50% (see diagram).
   Select your Wi-Fi network from the list.
   Click Apply.
   Click Refresh if your network doesn’t appear (see troubleshooting for more support).

6. 7. Re-securing your network

7. 

8. Restart Dongle

WZ Serial Number Dongles

1. Connecting to the dongle
   Access your Wi-Fi settings.
   Select the Wi-Fi network that matches the dongle serial number.
   Click Connect when it is visible (ensure Connect automatically is ticked).

2. Connecting to the dongle

3. Select Mode

4. Connecting to your Wi-Fi network

5. RSSI (signal strength) should be at least 50% for a reliable signal.
   A Wi-Fi booster/extender may be required if signal strength is <50% (see diagram).
   Select your Wi-Fi network from the list.
   Click OK.
   Click Refresh if your network doesn’t appear (see troubleshooting for more support).

6. 

7. Re-securing your network

8. Restart Dongle

Troubleshooting

• If you can’t connect to the dongle as the W###### network is password protected – try your Inverter serial number, if not RESET THE DONGLE. This can be done by pressing the small button under the cover on the bottom of the dongle.
• WE and WF serial number dongles are 2.4 gHz, WZ serial number dongles are 2.4gHz and 5gHz.
• Ensure the dongles W###### Wi-Fi network is password protected in the AP Settings page.
• Signal strength (RSSI) should be at least 50% for a reliable connection. A Wi-Fi extender may be required if signal strength is lower than 50%.
• If you cannot find the customer’s Wi-Fi network, try restarting the customer’s Internet Router.
• You can manually write in a networks SSID in the Network Name box if it does not show in the list of available WiFi networks.
• The USB plug on the dongle has 4 pins, the two outer pins are power and are longer, the two inner pins are data and are shorter – make sure the dongle is screwed into the inverter.
• When entering a password, remember that passwords are case sensitive.
• Only one device can be connected to the dongle at any one time. If multiple devices are connected, it may disconnect you from the dongle.

Adding a Wi-Fi extender

When installing the Inverter and the router is situated on the other end of the building. A Wi-Fi repeater may be needed for a good connection between the GivEnergy Dongle and the Internet router need to communicate.

When installing the Inverter into an outbuilding, such as a garage, the signal may not be strong enough to reach the dongle.

Position the Wi-Fi Repeater approximately midway between the Router and the Inverter.
The SSID of the Wi-Fi extender should be a different name from the customer’s main network (i.e. add _EXT to the end).
If you require further support, please contact us
01377 252 874

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