GivEnergy 13.5kWh All in One Giv-Gateway Installation Guide

GivEnergy 13.5kWh All in One Giv-Gateway

Product Information

The GivEnergy All-in-One + Giv-Gateway is a comprehensive system designed for installation and maintenance. It consists of a bidirectional inverter and a 13.5kWh lithium iron phosphate battery. When used with the Giv-Gateway, the system can provide whole-home backup during power outages. Additionally, it allows for charging from the grid during off-peak hours and exporting stored generation during peak pricing periods. The Giv-Gateway interface includes a display for monitoring PV inverter, EV charger, grid, and home storage battery activities.

The All in One system is built to be robust and flexible, making it an excellent addition to any smart home. It can deliver 7.2kW of peak power to the home in addition to any solar generation. The system includes a substantial 13.5kWh usable battery pack for storing excess generation. Multiple systems can be connected in parallel, enabling up to 80kWh of usable storage (coming soon). The modular design of the system features 4 removable battery packs, allowing for easy handling and installation.

The All in One unit comes with several accessories, including a unit bracket, expansion bolt, WiFi antenna, and spirit level.

Packaging Contents

When unpacking, please check the following:

• There are no missing accessories from the packaging list
  The model and specification of the All-in-One and Giv-Gateway nameplates match the order

• Ensure the packaging and product are free from any damage
  If any damaged or missing parts are found, please contact GivEnergy on 01377 252 874 or email support@givenergy.co.uk immediately. Returns must be provided in the original or equivalent packaging. The Giv-Gateway’s cardboard packaging is recyclable.

Key Specifications

• Dimensions: 1100H x 280D x 600W (mm)
• Operating temperature: -10°C to 50°C
• Weight: 173.7 Kg
• Depth of Discharge: 100%
• AC Input Rating: 6000W
• Connectivity: WiFi, LAN, and 4G
• AC Output Rating: 7.2kW / 32 A Peak, 6.0kW / 26A Continuous

ROBUST AND FLEXIBLE
A great addition to any smart home

Primarily working as an on grid system, the All in One can deliver 7.2kW of peak power into the home on top of any solar generation.
Complete with a substantial 13.5kWh useable battery pack that stores excess generation. Connect up to 6 systems in parallel, giving 80kWh of useable storage (coming soon). Featuring a modular design comprising 4 removable battery packs, allowing for ease of handling and installation.

Product Usage Instructions

1. Ensure that the installation of the GivEnergy All-in-One and Giv-Gateway is carried out by a GivEnergy Approved Installer and in accordance with the IEE Wiring Regulations.

2. When unpacking the product, check the following:

   • Verify that all accessories listed in the packaging contents are present.
   • Ensure that the model and specification of the All-in-One and Giv-Gateway match your order.
   • Inspect the packaging and product for any damage.

3. If any damaged or missing parts are found, immediately contact GivEnergy at 01377 252 874 or email support@givenergy.co.uk. Returns must be provided in the original or equivalent packaging.
   The Giv-Gateway’s cardboard packaging is recyclable.

4. Refer to the system diagram to understand the connections between the All in One, Giv-Gateway, grid, load, EV charger, and PV inverter.

5. Follow the provided guidelines for positioning and installing the All in One unit. Ensure it is securely mounted using the unit bracket and expansion bolts.

6. Connect the WiFi antenna to enable wireless connectivity.

7. Power on the system and configure the WiFi, LAN, and 4G connectivity options as per your requirements.

8. Monitor the system’s performance and activities using the Giv-Gateway interface display.

ALL-IN-ONE COMPONENTS

• A Power Flow Indicator
• B AC Supply Terminals
• C Wifi Antenna
• D DC Circuit breaker
• E On / Off Switch
• F Cable entry point

1. 1. Remove top cover from the wooden crate
2. Remove the All in One brackets and place to one side
3. Remove front cover of the All in One
4. Remove bottom waterproof cover of the All in One
5. Remove the battery packs, leave to one side
6. Remove All in One case from wooden crate (2-person lift)

INSTALLATION INSTRUCTIONS

• The system must be installed in an easily accessible location, the status display must be visible and not obstructed
• Please ensure that the wall to be mounted on is sufficient enough to hold the weight of the All in One and Giv-Gateway
• The system must be installed in a well ventilated area, the ambient temperature should be below 40ºC to ensure optimal operation
• The system must be installed vertically with connections always positioned at the bottom, never install horizontally, and avoid tilting the unit
• The system must be installed under a canopy if installing externally
• The feet of the All in One are designed to be above the frost-line at a minimum of 50mm
• Do not install in direct sunlight or near water sources
• Do not use the equipment if there are any deformities, such as bulging or leakages
• Do not puncture the equipment
• Do not throw the equipment or use forceful impact
• Do not attempt to repair the equipment yourself (please call your Approved Installer)

SAFETY INSTRUCTIONS

Extra care and attention must be taken when installing and maintaining any GivEnergy equipment. The system is capable of retaining a high voltage, even when disconnected.

• If you suspect something is wrong with the system, contact GivEnergy on 01377 252 874 or email support@givenergy.co.uk
• If any damaged or missing parts are found, please contact GivEnergy on 01377 252 874 or email support@givenergy.co.uk immediately. Returns must be provided in original or equivalent packaging
• All electrical installations must be carried out by a qualified and registered Electrician and in accordance with the IEE Wiring Regulations
• During operation, the heat sink may become hot. Do not touch the heat sink at the sides, or the top of the inverter when in operation
• The system is designed to be connected to the grid; connecting your inverter to a generator or other power source can result in damage to the inverter or external devices
• All GivEnergy equipment must be installed by a GivEnergy Approved Installer
• Ensure all components are attached securely
• Ensure the All-in-One and Giv-Gateway are always fixed to the wall using the mounting bracket

ALL IN ONE STEP-BY-STEP INSTALLATION

1. Place the wall mounting bracket horizontally onto the wall and mark the position of the bracket holes. Drill 3 holes at the marked positions, at least 75mm deep.
2. Fix the mounting bracket to the wall using the expansion bolts. Please note: the brackets are sided. 
3. Mount the All in One onto the mounting bracket. Adjust the height of the supporting feet to ensure the unit is level and attach the securing screws to the brackets.
4. Re-insert the battery modules into the shelves of the All-in-One battery compartment. Secure the battery modules using the fixings provided. Re-attach waterproof cover.

CLEARANCE AND MAINTENANCE

Space Clearance
There must be adequate clearance around the All in One to allow for heat dissipation. The diagram below illustrates the space required around the system.

Maintenance
When maintaining and cleaning the All in One, the whole system must be powered down. Please refrain from using cleaning products on the surface of the All in One.
To ensure your All in One operates optimally at all times, annual maintenance checks need to be carried out. Check for visible damage or discolouration of the switch, and that the cables are intact. Please ensure that the top of the All in One is not obstructed in any way.

ALL IN ONE CONNECTIONS OVERVIEW

• A Communication/network ports
• B AC Supply

ALL IN ONE AC UTILITY GRID CONNECTION

Cable size requirements for the All in One are 6mm² minimum.

Both side and rear cable entry points are provided. If using rear entry point please ensure the cable is installed prior to fitting the All in One. The AC supply cable should enter through one of the waterproof glands and pass through the cable entry chamber (labelled below) and connected into the AC supply terminal block. The supply cable should be at least 6mm². Strip the outer insulation to 8mm in length of bare copper and connect them to the terminal block.
The recommended maximum cable length should not exceed 50m as the resistance of the cable will consume inverter output power and reduce the inverter efficiency.

ALL-IN-ONE COMMUNICATION WIRES CONNECTION

Single All in One installation
To install a single All in One, connect the communication wire to the socket D in the wiring compartment of the All-in-One.

Please note: The communication cable must be terminated with a RJ45 plug at either end to connect the All in One to the Giv-Gateway. Ensure the wiring configuration into the RJ45 is the same both ends, a cross-over cable will not work.

WHOLE HOME BACKUP

A great companion to the AIO
By purchasing the additional Giv-Gateway, the All in One can provide whole- house backup in the event of a grid failure.
The Giv-Gateway provides seamless switching between grid and battery ensuring that your property is always powered. The Giv-Gateway also facilitates a connection point for your solar PV system by allowing it to continue to generate energy even without a grid supply.

Specifications

• Dimensions
  410H x 190D x 370W (mm)

• Weight
  12.75 Kg

• Nominal AC Power
  18.4 kW

• Rated Grid Frequency
  50/60±5Hz

• Protection Class
  IP65

• Max. AC Current
  100A

• Warranty
  5 years, extendable to 10 years

GIV-GATEWAY BOX CONTENTS

ISOLATING THE MAIN SUPPLY TO THE PROPERTY

Before installing the Giv-Gateway, make sure that the whole house is isolated from the main supply. Either pull the main fuse or switch off the main breaker to the property.
Once isolated, please test to ensure that no voltage is present to the property before disconnecting the main supply cable from the consumer unit. The Giv-Gateway should be installed between the customer’s supply meter and the consumer unit.

• A MCB, RCD
• B Grid / PV Meter and LoRa (spare)
• C CT, RS485, LAN, CAN, DRM

GIV-GATEWAY STEP-BY-STEP INSTALLATION

1. Place the wall mounting bracket horizontally onto the wall and mark the position of the bracket holes. Drill 2 holes at the marked positions, at least 75mm deep.
2. Fix the mounting bracket to the wall using the fixings provided, or other suitable fixings.
3. 3. Fix the Giv-Gateway to the mounting bracket and secure with the fixings provided. Ensure there is adequate clearance space.

CLEARANCE AND MAINTENANCE

Space Clearance
There must be adequate clearance around the Giv-Gateway. The diagram below illustrates the space required around the system.

Maintenance
When maintaining and cleaning the Giv-Gateway, please refrain from using cleaning products on its surface.
To ensure your Giv-Gateway operates optimally at all times, annual maintenance checks need to be carried out. Check for visible damage or discoloration of the switches, and that the cables are intact. Please ensure that the top of the Giv-Gateway is not obstructed in any way.

CONNECTIONS OVERVIEW

• A LoRa connection M A odule (spare)
• B PV meter (ID2)
• C Grid meter (ID1)
• E AC supply (in)
• D Load (house supply)
• F All in One supply
• G PV inverter supply
• H EV charger (spare)
• I All in One parallel connection (coming soon)
• J Grid bypass switch

GIV-GATEWAY AC UTILITY GRID CONNECTION

• Breaker A – Single All in One connection
  The power wires for All in One connection should be at least 6mm². Strip the wire insulation for 8mm wiring connection.

• Breaker B – PV inverter connection

• Breaker C – EV charger connection
  The maximum load current is 32A, so the load wires should be at least 6mm². Strip the wire insulation for 8mm for wire connection.

• Breaker D – Loads connection
  The maximum load current is 80A, so the load wires should be at least 16mm². Strip the wire insulation for 8mm to connect to this load breaker.

• Breaker E – Bypass MCB
  The bypass switch redirects grid power directly to the house, bypassing the Giv-Gateway.

• Breaker F – Grid connection
  The maximum load current is 80A, so the load wires should be at least 16mm². Strip the wire insulation for 8mm to connect to this load breaker.

GIV-GATEWAY COMMUNICATION CONNECTIONS

Gateway communication/network ports

Please note: Remove bottom connections cover prior to wiring, and then replace once complete.

START-UP AND SHUT-DOWN OF THE ALL IN ONE

Start-Up Procedure

1. Ensure connection covers are in place
2. Connect the AC circuit breaker, ensure that the system is powered and commissioned using the portal/App. Ensure that the grid power is reading identical to that of the mid approved meter (this can be found on the screen of the grid meter)
3. Turn on the battery breaker (DC MCB)
4. Turn on the battery (On/Off switch)
5. The inverter will start automatically when the battery voltage is higher than 270V DC or the Giv-Gateway provides AC voltage to the All in One

Shutdown Procedure

1. Turn off the battery (On/Off switch)
2. Turn off the battery breaker to prevent it from being reactivated (DC MCB)
3. Turn off the AC circuit breaker to prevent it from being reactivated (AIO MCB)
4. Check the inverter operating status
5. Wait until all LEDs have gone out. The All in One is now shut down

COMMISSIONING A SYSTEM

• All systems must be commissioned to ensure correct battery and meter communications, as well as connection to the online portal.
  Note: Without commissioning, the system may not operate correctly.

• Check that all the wires are securely connected before the battery breaker and the AC isolator is switched on. You MUST set the parameters of the battery according to your battery system.

• Accessing the Commissioning Portal

• Sign into the online portal at https://portal.givenergy.cloud with your GivEnergy Engineer login. If you are a first time user, and you do not have an account or Engineer login, please consult your supplier to get this set up.
  To download a fully illustrated guide, please visit our Knowledge Base at www.givenergy.co.uk

WORK MODES

• Off Peak Charging
  This is prioritised to charge the battery during off peak times when energy is cheaper, greener, and cleaner. The battery will start to discharge outside of the off peak time when energy is more expensive.

• Solar Charging
  This is prioritised to charge the battery utilising excess solar generation, when energy
  is cheaper, greener, and cleaner. The battery will start to discharge outside of the peak generating hours when energy is more expensive.

• Back-Up / Island Mode
  The system has the ability to be used in the event of a power cut. To utilise this the All in
  One must be connected to a Giv-Gateway. In the event of a power cut the Giv- Gateway will seamlessly switch over to battery to power the whole home.

• Off Grid Operation
  Remotely disconnect your home from the grid at the push of a button using the
  GivEnergy App or Online Monitoring Portal.

MANUFACTURER WARRANTIES

This All-in-One and Giv-Gateway are covered by 5-year warranties. An extended warranty can be purchased within 60 days of the commissioning date that is registered on the portal.

Products Covered

www.givenergy.co.uk

References

• Smart, clean energy storage for your home or business | GivEnergy
• givenergy.cloud

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