CENTEK CT-8558 58 Inch LED Smart TV Instruction Manual

CT-8558, СТ-8565, СТ-8575 Smart
TV
INSTRUCTION MANUAL

CT-8558 58 Inch LED Smart TV

DEAR CUSTOMER!
Please read this entire manual before using it, and then save it for further use. Always observe the following precautions to avoid dangerous situations and ensure maximum productivity of your TV.
The TV is a household appliance and is not intended for industrial and commercial use!
– A TV is an electronic device for receiving and displaying images and sound, transmitted wirelessly or via cable (including television programs or signals from video playback devices — for example, DVD/Blu-ray players, game consoles, etc.).
WARNING: TO AVOID ELECTRIC SHOCK, DO NOT TRY TO DISASSEMBLE THE TV AND FIX THE MALFUNCTION YOURSELF! ASK CERTIFIED SPECIALISTS FOR HELP!

SAFETY PRECAUTIONS

WARNING: IN ORDER TO AVOID ELECTRIC SHOCK, DO NOT TRY TO DISASSEMBLE THE TV AND FIX THE MALFUNCTION YOURSELF! ASK FOR HELP FROM CERTIFIED SPECIALISTS!
A lightning bolt inside an equilateral triangle warns the user about the presence of an uninsulated «dangerous voltage».
The exclamation mark inside the triangle indicates important operating and maintenance instructions that are worth paying attention to.
ATTENTION: Do not try to modify this product in any form without written permission from the supplier.
The images and illustrations in this user manual are provided for reference only and may differ from the actual appearance of the product. The design and specifications of the product can be changed without prior notice.
Warning
IMPORTANT WARNINGS AND CAUTIONS!
Improper handling of the appliance may result in personal injury and property damage. This product has been designed and manufactured with the highest safety priority. BUT IMPROPER USE CAN CAUSE ELECTRIC SHOCK OR FIRE.
– To prevent potential risks, please follow the following instructions for installation, operation and cleaning of the product.
– Use only accessories specified by the manufacturer. Using accessories not recommended by the manufacturer may result in injury.
– To reduce the risk of fire or electric shock, do not expose this appliance to rain or moisture. Do not install liquid containers on the device. Do not expose the device to drops or splashes.
– Do not use or store flammable or combustible materials near the device, as this may lead to a fire or explosion. Do not place any sources of open flame (lit candles, cigarettes or incense sticks) on the top of the TV.
WARNING: to prevent the spread of fire, always keep candles and other sources of open flame away from the device.
– When installing the TV, it is necessary to maintain a distance of at least 4 cm between the TV and other objects (wall, shelf, furniture sidewalls, etc.) to ensure proper ventilation. Lack of ventilation can lead to a fire or problems with the device due to its excessive heating.
– This product is intended for use ONLY (!) with the type of power supply indicated on the label. If you are not sure about the type of power supply in your home, contact your local electric power company.
– Do not overload power outlets, extension cords or adapters, this may cause a fire or electric shock.
– Before installing the TV, make sure that the voltage in your network corresponds to the voltage indicated on the device nameplate.
– For safety reasons, most devices are recommended to be plugged separately into an outlet without using various tees and splitters.
– The plug of the device is used to connect / disconnect the device to / from the mains, it must be easily accessible.
– When you montage the device on the wall, install it according to the instructions provided by the manufacturers of the bracket/TV.
– Do not place the product on an unstable stand, tripod or table. Installing the product on an unstable surface may cause it to fall, as well as damage to the product.
– Always place the TV on furniture that can safely hold it. Make sure that the edges of the TV do not go beyond the furniture on which it stands.
– Never put objects into the TV through holes or openings. There is a high voltage in the device, and inserting an object can lead to electric shock and/or short circuit of the internal parts. For the same reason, do not allow water or other liquid to get on the product.
– This device must only be serviced by an authorized and properly trained technician. Opening the lid or other attempts to repair the device by the user, may cause serious damage or death due to electric shock, as well as fire.
– If the appliance needs repair, make sure that the service technician uses spare parts specified by the manufacturer or having the same characteristics and efficiency as the original spare parts. The use of foreign parts may lead to fire, electric shock and/or other risks.
– When the service or repair is completed, ask a specialist to do a safety check to make sure that the TV is in proper working condition:
– Do not allow children to play with the plastic bag in which the TV was packed. If the requirement is not met,it may result in suffocation.
– Batteries (battery pack or installed batteries) should not be exposed to excessive heat (sunlight, fire, etc.). Do not dispose of batteries with household waste. Return them to the collection point of old batteries.
– Install the antenna away from high-voltage power lines and communication cables and make sure it is installed securely. If the antenna touches a power line, touching the antenna may cause a fire, electric shock, or serious damage.

1. Operating conditions:
   – air temperature from 15 to 35 °C
   – relative humidity from 45 to 75%
   – atmospheric pressure from 86 to 106 kPa (650 to 800 mm Hg)

2. ~ Means alternating current.
   **** Means direct current.

Safety instructions

1. Read and save these instructions. Follow the instructions and follow all warnings.
2. Do not use the appliance near water.
3. Do not close the ventilation. Do not cover the ventilation openings with objects such as newspapers, tablecloths, curtains, etc.
4. Do not install near heat sources such as radiators, heaters, stoves or other appliances (including amplifiers) that emit heat.
5. Do not use a power outlet that is damaged or does not fit the type. Make sure that the plug and socket are properly connected. Protect the plug and socket from dust and contact with metal objects.
6. Tell the children that it is dangerous to climb on furniture to get the TV remote control.
7. If you use a mobile TV stand, then be careful when moving it to avoid injury from tipping over. Unexpected stops, excessive efforts and uneven floor surface can cause the product to fall off the stand.
8. For additional protection of the device during a thunderstorm or when it is left unattended and not used for a long time, unplug it from the outlet and disconnect the cable system.
9. For maintenance, contact qualified service personnel. If the power cord is damaged, its replacement must be carried out by the manufacturer, service department or qualified personnel to avoid danger.
   – The device is not intended for use by persons (including children) with reduced physical, sensory or mental abilities or lack of life experience or knowledge, unless they are supervised or instructed to use the device by a person responsible for their safety.

Children should be supervised to prevent playing with the device.
NOTE:
Do not plug the TV into an outlet with power above the specified range. Before connecting to an external device, please first make sure that the TV and the external device have been disconnected. Before switching on, check that the name and color of the plugs and connectors match. Please, when disconnecting the power cord, hold on to the insulated part of the plug, do not touch the metal part.
NOTE:
Disposal of this product must be carried out in accordance with local regulations.
Do not dispose of this product with general household waste disposal.
Sometimes, several inactive pixels can be displayed on the screen as a fixed blue, green or red dot. Please note that this does not affect the performance of your product.
Do not touch the screen, do not hold your fingers on it for a long period. This may produce a temporary distortion effect on the screen.
It is not recommended to keep a real (static) image on the screen for a long time, and also it is not necessary to make the image too bright: reduce the brightness and contrast when the image is real (static).

SCOPE OF SUPPLY

– Television — 1 pc.
– Remote control unit (RC) — 1 pc.
– RC battery — 2 pcs.
– Removable foot — 2 pcs.
– Set of screws for foot attachment — 1 pc.
– Set of rubber washers for feet – 1 pc.
– User Manual — 1 pc.
*supplied optionally.

ASSEMBLY

Installing the Feet

1. Open the box and remove the TV and the feet.
2. Ensure that the television is turned off.
3. Remove protective film from the TV and the feet.
4. Lay the TV, with the screen down, on a soft surface to prevent damage.
5. Insert the feet into the sockets in the bottom of the TV.
6. Fasten the feet using all the screws included in the supply.
7. (optional) After fastening the feet to the TV housing insert the rubber washers from the accessory set into the respective openings in the bottom part of the feet.

Mounting the TV to a wall

1. Carefully lay the TV on a table covered with soft fabric to avoid scratches.
2. Use a screwdriver to remove the screws fastening the stand/feet. Remove the stand/feet. Be careful to avoid damaging the parts.
3. Set up the wall mount so that it can be fastened to the wall as shown in Figures 3 and 4.
4. Drill 4 holes in the wall (the scale is shown for reference) and screw in the 4 anchor bolts.
5. Use a screwdriver to screw in the bolts on the back side of the TV as shown in Fig 4. Place the TV on the wall.

NOTE:

1. The TV wall mount complies with the VESA standard.
2. The use of the wall mount is optional.
3. There should be no other objects on or near the wall when mounting the TV.
4. The TV should be mounted to the wall by a skilled technician.
5. Observe the assembly instruction when mounting the TV.
6. The pictures are shown for reference.

STARTING OPERTION

FRONT PANEL OF THE TV
Please carefully read the relevant sections “Important Notices and Warnings” and “Safety Precautions” before operating the appliance. BACK PANEL OF THE TV
SIDE PANEL OF THE TV
СТ-8558, СТ-8565 СТ-8575

1. LAN – LAN RJ-45 local area network connection port. Use a LAN cable with RJ-45 connector (not included).
2. HDMI – HDMI port allowing the connection of an external speaker system via the audio return channel (ARC) HDMI. HDMI1 with ARC function for CT-8558, CT-8565, HDMI2 models with ARC function for CT-8575.
3. USB – port for connecting USB 2.0 type devices (operates in “Media player” mode).
4. ANT1 – antenna connection port (75 Ohm).
5. ANT2 (SATELLITE) – satellite antenna connection port.
6. DIGITAL AUDIO OUT – coaxial digital audio outlet.
7. AV – TV inlet connections for left/right audio channels from different sources with a composite intake signal connected.
8. COMMON INTERFACE – slot for CAM module connection.
9. – headphone connection port.
10. – Power ON/OFF button.

NOTE: the inlet/outlet connection options may differ depending on the specific model.
STARTING OPERATION
Using the Remote Control
– Pint the RC unit towards the RC sensor located on the TV. The RC may not work if is some object located between it and the RC sensor on the TV.
– The RC may not work properly if the TV is operated in a brightly lit room.
– The maximum effective range for proper operation of the RC unit is approximately 7 meters.
Replacing RC Batteries
Replace depleted batteries without delay. Install the batteries according to instructions to ensure proper operation of the RC unit.
ATTENTION! Incorrectly installed batteries can cause an explosion. Replace the batteries with batteries of the same or equivalent type.
Installing the Batteries into the RC Unit

1. Open the cover on the back side of the RC unit.
2. Insert two ААА type batteries. Ensure that the “+” and “-“ markings on the battery ends are aligned with the markings inside the battery compartment.
3. Close the battery cover.

Turning the TV On and Off
– Turning the TV on:
Connect the TV to power supply. If the TV has a main power switch, switch it on first. In the standby mode press the power button on the RC unit to turn the TV on.
– Turning the TV off:
Press the power button on the RC to switch the TV to standby mode.
Do not leave the TV in standby mode for a long time. It is recommended to pull the plug from the electric socket.
NOTE:
In case of an accidental power failure the TV will automatically return to standby mode when the power supply is restored. Avoid frequent power startups and shutdowns in order to ensure proper functioning of the TV; it is recommended to pull the plug from the electric socket in case of an accidental power failure.
REMOTE CONTROL UNIT (RC) NOTE:
The RC buttons may differ from the images in the User Manual.
Initial Setup

1. Connect the TV to an electric socket and press the О (ON) button on the RC unit or the TV housing. Wait for the TV to start up and display the greeting message. Then press OK on the RC.

2. Read the user agreement and press OK on the RC.

3. Select the method to connect the TV to the Internet: via Wi-Fi or a local area network. If a wireless network is used, find its name on the list, press OK on the RC and enter the network password. To connect to a local network simply connect the LAN cable and select Local Network. If you do not wish to connect the TV to the Internet, press Skip — the system will proceed to RC connection (see Section 7). Note that you will not be able to watch Internet TV channels and videos and the TV’s software will not be updated without an Internet connection.

4. The TV will start searching the Internet for software updates. Wait for the operation to complete.

5. Enter your Yandex account:
   – If you have the Yandex application installed in your smartphone and you are authorized in it, open it, press the camera icon in the search field and scan the
   QR code displayed on the TV screen.
   – If you have no Yandex application, open the web browser in any PC connected to the Internet and enter yandex.ru/activate in the search prompt. If an authorization dialog is displayed — enter your account data. Then enter the code from the TV screen and press Enter.
   – If you use two-step authorization in your Yandex account, open the Yandex. Key application and scan the QR code displayed on the TV screen.

6. Wait for the authorization to complete and press OK on the RC.

7. A request for RC connection to the TV via Bluetooth will now be displayed. To initiate the connection simultaneously press and hold the volume up and volume down buttons until the indicator flashes. When the connection is established the TV’s home screen will open.

HOME SCREEN Search – select to find a video on the Internet.
Main – TV channels and videos recommended personally to you. The more videos and shows you view, the more accurate the recommendations will become. In this section you can also activate “MyBroadcast”, a channel on which the programme listing is compiled based on your preferences.
TV – analog, digital, cable, satellite and Internet channels available on the TV.
Movies – thousands of films: from the legends of cinematography to new arrivals and exclusive offers.
Serials – the best Russian and foreign TV/movie serials.
Bloggers – YouTube videos.
Cartoons – animation serials, short and full length animation movies.
– TV Applications (see “Using the Applications” Section).
– TV Setup (see “Setup” Section).
– Account Management (see “Add Account” Section).
Requires the Yandex. Plus or KinoPoisk subscription. The current promo codes or promo periods also apply.
SETUP
Connect an RC Unit or Other Device via Bluetooth
If you have not already linked the RC unit and the TV via Bluetooth, you can do it afterwards, otherwise you will not be able to use Voice Input. Besides, you can also connect a keyboard, mouse, joystick or other control device:
– In the Home Screen press , then select Device Setup and, in the RC and Accessories section, select Add Device.
– Set the device to the connection mode. If you want to link an RC, simultaneously press and hold both volume control buttons until the indicator flashes.
– Wait for the TV to detect the device and connect to it.
Changing the Date and Time
– In the Home Screen press , then select the Device Setup section, then select Date & Time.
– Change settings:

• To enable the date and time to be automatically updated via the Internet, press Automatic Date and Time Setup and activate the option Use Web Time. If the time for the wrong time zone is displayed, return to the date and time settings menu, click Select Time Zone and select the time zone of your region.
• If you wish to set the date and time manually, click Automatic Date and Time Setup and deactivate the option Use Web Time. Then enter the desired date and time in the date and time setup menu.

Changing the Screen Settings
– In the Home Screen press , then select Image.
– Change the settings:

• Backlight. Changes the screen brightness.
• Image Mode. The brightness, contrast, edge smoothing and other settings selected for the specific type of video. Select the mode that corresponds to what you watch most often: e.g. the Sport mode will be best for sports programmes and videos.
• Color Temperature. The color shade superimposed on the picture. Usually, video will look best at standard or warm color temperature, however it may be worth it to experiment and choose the temperature that suits you best.
• Noise Reduction. When this option is activated the TV will try to automatically enhance the picture: remove noise and blur. If you usually watch high quality video, you can leave noise reduction at the medium level or turn it off.
• Image Format. Sets the screen size ratio. The default screen ratio is 16:9, as it fits most TV channels and videos. If you watch videos of a different format or want to magnify the picture, select the appropriate item on the list.
• MEMC. Makes the picture smoother and sharper by adding extra frames to the videos. This setting is not required for good quality video: you may turn it off or leave it at medium level.

Changing the Audio Settings
– In the Home Screen press  ****, then select Sound.
– Change the settings:

• System Sounds. Turn it off if you do not wish the RC commands (menu navigation, text input, etc.) to be accompanied with sounds.
• Volume Equalization. Equalizes the volume of different channels and videos, so that the sound does not drastically change when switching between channels.
• 3-D Sound. Processes the sound in such a way that it has a surround effect even from the 2 speakers of the TV.
• Audio Mode. Sound settings selected for the specific type of video. Select the mode that corresponds to what you watch most often: e.g. the Music mode will be best for music video clips.
• Digital Audio Output. Select between digital or analog audio signal transmitted to the external audio system. Select PCM to force digital audio output, Auto — the TV will independently determine the type of transmitted audio signal and OFF if you don’t wish to transmit digital audio. Some audio systems cannot receive digital audio signal. In this case turn digital audio output off or switch it to Auto.

TV Channel Setup
Search for Analog Channels
– Connect the antenna to the TV as shown in the “Antenna Connection” section.
– In the Home Screen press **, then select Channel Setup and choose Analog TV.
– If you wish to find all available channels, click on Automatic Channel Setup. To add a channel manually, select Manual Channel Setup and enter the parameters of the desired channel.
Find Digital Channels (Antenna)
– Connect the antenna to the TV as shown in the “Antenna Connection” section.
– If the TV service provider requires the use of a decoder card, insert the card into the COMMON INTERFACE slot on the back panel of the TV.
– In the Home Screen press **, then select Channel Setup and choose Digital TV (Antenna).
– In the Country list, find your country.
– Select the channel storage procedure. Activate the LCN option to store the channels in the sequence defined by the TV broadcast provider, or deactivate it if you wish that the channels are arranged according to frequency. This option is only available with automatic channel setup.
– If you wish to find all available channels, click on Automatic Channel Setup. To add a channel manually, select Manual Channel Setup and enter the parameters of the desired channel.
Find Digital Channels (Cable TV)
– Connect the antenna to the TV as shown in the “Antenna Connection” section.
– If the TV service provider requires the use of a decoder card, insert the card into the COMMON INTERFACE slot on the back panel of the TV.
– In the Home Screen press **, then select Channel Setup and choose Digital TV (Cable).
– In the Country list, find your country.
– If you wish to find all available channels, click on Automatic Channel Setup. To add a channel manually, select Manual Channel Setup and enter the parameters of the desired channel.
Find Satellite Channels**
– Find out the satellite connection parameters from your satellite TV provider:
• Satellite names, longitude direction and angles, group (band).
• Satellite transponder specifications: frequency, data transfer speed, polarity.
• Specifications of your satellite dish, converters (LNB) and switchers: converter type, DiSEqC protocol version and switching signal tone, as well as if the switcher supports the technology.
– Connect the antenna to the TV as shown in the “Antenna Connection” section.
– If the TV service provider requires the use of a decoder card, insert the card into the COMMON INTERFACE slot on the back panel of the TV. You can find detailed information on the card in the “Connecting a CI+ Conditioned Access Module”.
– In the Home Screen press , then select Channel Setup and choose Satellite TV.
– Check if the parameters of each satellite at which the antenna is aimed are specified correctly: find the satellite on the list, then press and hold the ОК button on the RC; a popup menu will appear. Select Edit in the menu. If the desired satellite is not on the list, press and enter the parameters of the satellite.
– Select the satellite, go to the Transponder list and find the transceivers of the satellites from which the antenna will receive the signal. Check if the parameters of each transponder are specified correctly: select the transponder, then press and hold the ОК on the RC; a popup menu will appear. Select Edit.
– Select the satellite, go to the Scanning Parameters list and enter the switcher and converter settings.
– Press Start Search and specify the search parameters:

• Search Type. Select Network Search, if you have specified the correct transponders; the TV will quickly poll them and compile a list of channels.
  If you are not sure that the transponder parameters are set up correctly, use the Blind Search option; the TV will scan the whole frequency range of the satellites and independently detect the transponders and the channels available on them.

• Channel Type. If you want the TV to store only free-of-charge channels, select Free Channels. In order to store both free and paid channels, choose All Channels.

• Service Type. Specify which type of channels will be stored: television (DTV), radio or all.
  – Click Start Search and wait for the satellite scan to complete. This can take up to 30 minutes.
  Add Channel to Favorites
  The selected channels will be displayed in the Favorites group of the channel list, so they can be found quickly.
  To add a channel:
  – In the Home Screen, press TV.
  – Select a channel, then press and hold the ОК button on the RC until the symbol appears near the channel name.

Activate Child Mode
– In the Home Screen press , then select Device Settings and choose Parental Control.
– Set the access code: children will not be able to change parental control settings without knowing the password.
– Select the level of search filtration and age limitations.
Next time when you attempt to open the Parental Control menu, the TV will require the current PIN code to be entered. If you forget the code and enter the wrong code five times, the TV will require the code to be reset. Enter the master PIN code 0000, then define the new code.
Re-Connect to the Internet
If the TV has been connected to the Internet with a cable, disconnect it and reconnect as described in the “Connecting External Devices” section. To re- connect the TV to Wi-Fi:
– Disconnect the cable from the LAN port if the TV has been connected to the Internet with the cable.
– In the Home Screen press , then select Network.
– If you want to re-connect the TV to a network the password of which has been changed, delete it first. To do this, select the network in the available networks list and click Delete the Network.
– Find the desired network in the list of available networks and enter its access password.
Add Account
If you use the TV together with your family, add the accounts of your family members to the TV. You will be able to switch between accounts: the watching history will not be mixed, therefore the lists of TV channels and videos recommended for each family member will be more accurate. To add an account, in the Home Screen press , select Add User and follow the instructions on the screen. The added account will automatically become active – the recommendations will be chosen taking into account the owner’s preferences, his/her Plus or KinoPoisk subscriptions will also be used.
If any of the accounts is no longer needed, exit from it: in the Home Screen press , then choose an account and press Exit Account.
Update Software
The TV automatically searches for software updates and installs them. If you wish to check the current software version or update it manually, proceed as follows:
– In the Home Screen, press , then go to the Device Settings section.
– Select About the Device. The current software version will be displayed in the
Build section. In order to update the software, press System Update.
Restore Default Settings
In the Home Screen, press , then go to the Device Settings section and select Storage and Reset. Press Default Settings, confirm the action and wait for the reset to complete. Then set up the TV once again.

https://yandex.ru/support/smart-tv

Watch TV Channels, Movies, Serials and Videos
This TV does not require to be connected to a cable, satellite or analog TV broadcast network: it already provides the possibility to watch dozens of Internet TV channels. And if You have a Yandex. Plus or KinoPoisk subscription, you can chose a film or serial from the KinoPoisk library.
To watch a TV programme, film, seial, video blog or  artoon, select the desired menu section in the left section of the screen. If you do not know what to watch, go to the Main section: it contains the videos recommended to ou.
Search for Videos on KinoPoisk or on the Internet
In order to find a video on the Internet or a movie in the KinoPoisk library, select Search in the left section of the screen and type in the name of the video. Besides, you can enter the name by voice input. To do this, press the button on the RC and say what you want to find. Voice input is only active if the RC is connected to the TV via (see “Connect an RC Unit or Other Device via Bluetooth”). Play a Video from an External Device
– Connect the TV and the device as described in the “Connecting External Devices” section.
– Press the button on the RC, then find the source to which the device is connected in the signal source list.
A Yandex. Plus or KinoPoisk subscription is required for movies and serials. An active promo code or promo period will also apply. Internet TV programmes and videos can be watched free of charge.
Play Media Files from a USB Storage Device
The TV supports the following USB storage devices:

• up to 2 TB capacity with the NTFS file system;
• up to 128 GB capacity with the FAT32 file system;
• up to 2 GB capacity with the FAT16 file system.

NOTE. The TV may be incompatible with some external USB devices. Besides, some USB devices may require an external power supply.
Media files of the following formats can be played:
Pictures – PNG, JPEG, BMP.
Music – AAC, MP3 (32–320 kb/s). For the TV to correctly display the author and track name the metadata in the MP3 file should be in the ID3v2.4 format and use the UTF-8 character table.
Video – AVI, TS, VOB, MPG (MPEG-2), MP4, MKV.
Subtitles – SRT (Unicode). To read the subtitles correctly, the .SRT file should be stored in the same folder as the video and both files should have the same filename. Besides, ensure that the subtitle text is in the Unicode format. For safe connection of USB data carriers refer to the “Connecting External Devices” section. In order to play a media file, in the Home Screen press and start the Media Player application. Once in the application, find and open the desired file – movie, photo or audio track.
Play Sound Via External Audio System or Headphones
Plug the audio system or headphones cable into the port on the back panel of the TV. An audio system should be connected to the DIGITAL AUDIO OUT port, the headphones – to the 3.5 mm audio port. Sound will be immediately played via the connected device.
For detailed information refer to the “Connecting External Devices” section.
Using the Applications
You can start third-party applications on the TV, such as: browsers, media players, online cinema applications, etc. Some of them are preinstalled; others can be installed from the application store in the TV.
In order to start an application, in the Home Screen press , then select the desired application. If the application is already installed, wait for it to start up. If the application is not installed, press Install.
Transmitting Video Signal from Smartphone or Tablet In the Home Screen, press and start the Screen Mirroring application. Then activate the broadcasting function in the smartphone or tablet and select the TV from the list of available devices.
For detailed information on screen mirroring refer to the operating documentation of your smartphone or tablet.
Restart or Turn Off the TV
Press and hold the power button on the RC unit or the TV housing. The shutdown or restart commands will appear on the screen – select the desired option.

TROUBLESHOOTING INSTRUCTION

Troubleshooting
If you experience any malfunctions during TV operation, turn it off and on again. You can also use the table below to identify and eliminate malfunctions. If the
– movie, photo or audio track.

connection of the ĪV’s power cable to the 220–240 V ~50/60 Hz power supply grid. Check for voltage in the electric socket. Disconnect the power cable from the electric socket, wait for 2 to 3 minutes and plug it in again. Check operation of the RC unit

No ĪV signal reception

| Check correctness of the ĪV setting. Select another ĪV channel. Check correctness of antenna cable connection. Īhere may be an antenna failure or a temporary loss of transmitting station signal

No sound is played

| Check sound volume setting.

Ensure that the sound is not muted with the button. Check correctness of sound system selection in the channel settings. Check correctness of the sound settings

Disturbed image color rendering

| Check correctness of color system selection in the channel settings. Check correctness of the image settings. Īhe signal from the transmitting station may be weak or disturbed; select a different channel

Īhe ĪV cannot be controlled from the RC unit

| Open the RC battery compartment and replace the batteries. Point the RC unit emitter directly at the RC sensor on the front panel of the ĪV. Īhere should be no obstacles (furniture items, etc.) between the RC unit and the RC sensor of the ĪV. Īhe distance between the RC unit and the RC sensor of the ĪV should not exceed 5 meters, and the angle of deflection from the imaginary line perpendicular to the screen should not exceed 20 degrees
Blinking image or stripes in the PC-HDMI mode| Incorrect computer settings. Start up the computer in safe mode and select the right screen settings
Individual small dots (pixels) appear on the screen| Īhis ĪV is equipped with a high-resolution LC screen matrix. Īhe modern matrix manufacturing technology allows for the occurrence of individual small dark or colored dots (pixels) in the screen image, which do not disturb the overall image perception. All matrixes have been factory tested and comply with the industry standards for this product group
Īhe USB does not work| Disconnect the USB storage card (external USB device) from the ĪV’s USB interface. Carefully reconnect the device
Some files on the USB device cannot be read| Īhe types of files readable via the USB interface should comply with the specification. Ensure that the ĪV supports this type of files (see the “Play Media Ïiles from a USB Storage Device” section)
Crackling or humming sound during operation or upon shutdown| Īhis is a normal occurrence caused by thermal contraction of the plastic during temperature and humidity fluctuations. Īhe ĪV can emit a quiet humming noise caused by electric circuit operation. Īhis is not a malfunction
Slow response to control commands| Īhe ĪV requires a certain time for the proper execution of a control command. Make a sufficient break between different control inputs to ensure stable operation of the ĪV. Īhis does not affect the functionality of the ĪV and is not a malfunction
Online video playback is jerky or retarded| Stop the playback, wait for 2 to 3 minutes, then resume the playback. Īhe wrong tariff plan may have been selected with your Internet provider. It is recommended to use a tariff plan with a minimum data transfer speed of 10 Mbit/s. Īhe speed can be reduced if additional wireless devices are connected to your home WLAN router. Check the router specifications and settings, replace the router in case of malfunctions
One of the installed third-party applications
does not work (or operates without sound, or has other malfunctions)| Īhe problem is probably related to the software (application) itself. Īry to start it again later or contact the customer support service of the developer company.
Īhe Manufacturer shall not be liable for the functioning of third- party applications
Wireless mouse does not work (cannot be controlled)| Install a new battery or replace the depleted wireless mouse battery. Ensure that there are no obstacles between the mouse and the transceiver connected to one of the ĪV’s USB ports and these are located within “line of sight” from each other. Replace the wireless mouse if necessary
---|---
An embedded menu is missing, control malfunctions occur| Disconnect the ĪV from power supply, wait for one minute and plug it in again. Reset the ĪV to factory settings (see “Restore Default Settings” section)
You have forgotten the login and password of your Yandex account| Use the suggestions in the Help section of Yandex. Passport: Yandex. ru/support/passport/troubleshooting/
Internet connection problems| –  Ensure there are no connection problems on the part of the Provider:
• Īry opening the yandex.ru website in a smartphone or computer. If there is no access, restart the router. If this does not help, contact your provider.
•  Connect the ĪV to mobile Internet via your smartphone. If the ĪV connects and stably operates with a mobile Internet connection, then the Wi-Ïi connection problem is probably related to your provider.
–  Īhe Wi-Ïi connection should be stable for proper ĪV operation.
Place the smartphone neat the ĪV and check the connection signal strength. If the indicator shows less than half of the maximum strength, move the ĪV closer to the router or connect it with a cable (see “Re-Connect to the Internet”).
–  Restart the ĪV (see “Restart or Īurn Off the ĪV”).
–  Set up the Internet connection once again (see “Restart or Īurn Off the ĪV”)
Problems with the Yandex.Plus or KinoPoisk subscription| If you have a Yandex.Plus subscription – study the recommendations on the website yandex.ru/support/plus/troubleshooting.html. Information on KinoPoisk HD is available at yandex.ru/support/ kinopoisk/subscription-kinopoisk.html

Warning: do not allow the image in the screen to remain static for a prolonged time. A high-contrast static image can leave a “shadow” on the screen. Usually this “shadow” will gradually disappear then the TV is turned off. This malfunction shall not be considered a guarantee case.

MAINTENANCE

Thorough and regular cleaning can extend the service life of your TV and prevent possible problems. Always turn the TV off and disconnect it from the electric socket before any cleaning activities. Use only dry cloth to clean the TV.

SPECIFICATIONS

DISPOSAL

Upon expiry of its service life the appliance can be disposed of separately from ordinary domestic waste. You can turn it over to a specialized electric and electronic appliance disposal and recycling centre.

CERTIFICATION DATA, GUARANTEE

ТThe service life of this item is 10 years since the date of sale to the end user, provided the item will be used in strict accordance with the present manual and the applicable technical standards. Upon expiry of the service life please contact the nearest authorized service centre for suggestions as to further operation of the appliance. The manufacturing date of the appliance is integrated into the serial number (digits 2 and 3 – year, digits 4 and 5 – month of manufacture). If any questions related to appliance maintenance should arise, or if the appliance has malfunctions, apply to the CENTEK TM Authorized Service Center. The address of the service center can be found on the website https://centek.ru/servis. Service support contacts: Phone: +7 (988) 24-00-178, VK: vk.com/centek_krd. General Service Center: OOO «Larina-Servis», Krasnodar, Phone: +7 (861) 991-05-42. The product has the Certificate of Conformity No ЕАЭС RU C-CN.НВ62.В.00722/22 of 19.07.2022.

INFORMATION ABOUT THE MANUFACTURER, IMPORTER

Imported to EAEU by: OOO «Larina-Elektroniks». Address: Russia, 350080,
Krasnodar, ul. Demusa, 14. Phone: +7 (861)
2-600-900.
DEAR CONSUMER!
The guarantee period for all appliances amounts to 36 months from the date of sale to the end consumer. With this Warranty Card the Manufacturer confirms the proper condition of the appliance and undertakes to repair, free of charge, all defects caused by the Manufacturer’s default.
GUARANTEE MAINTENANCE TERMS

1. The guarantee shall be valid if the following documentation conditions are observed:
   • The original Warranty Card shall be filled out correctly and clearly, indicating the of appliance model, serial number and sale date, the stamp of the seller company and signature of its representative shall be available, as well as the stamps on each coupon and the buyer’s signature in the Warranty Card.
   The Manufacturer reserves the right to reject guarantee maintenance if the buyer fails to provide the abovementioned documents or if the information contained therein is incomplete, illegible or ambiguous.

2. The guarantee shall be valid if the following operation conditions are observed:
   • the appliance is used in strict accordance with the present manual;
   • the safety rules and requirements are observed.

3. The guarantee does not apply to regular maintenance, cleaning, installation
   and setup of the appliance at the owner’s location.

4. The guarantee does not apply in the following cases:
   • mechanical damage;
   • normal wear of the appliance;
   • non-observance of operation requirements or erroneous actions on the part of the user;
   • improper installation or transportation;
   • natural disasters (lightning, fire, flood, etc.), as well as any other causes beyond the Manufacturer’s or Seller’s control;
   • ingress of foreign objects, liquids or insects into the inside of the appliance;
   • repairs or modifications to the appliance by unauthorized persons;
   • use of the appliance for commercial purposes (loads exceeding normal domestic application), connection of the appliance to utility and telecommunication networks incompliant with national technical standards;
   • failure of the following accessories, if replacement of these is allowed by design and does not involve disassembly of the appliance:
   a) remote control units, rechargeable batteries, replaceable batteries (power cells), external power supply units and chargers;
   b) consumables and accessories (packaging, covers, slings, carry bags, mesh screens, blades, flasks, plates, supports, grilles, spits, hoses, tubes, brushes, nozzles, dust collectors, filters, smell absorbers);
   • for battery-powered appliances – operation with inappropriate or depleted batteries;
   • for rechargeable battery-powered appliances – any damage caused by improper battery charging and recharging.

5. The present guarantee is provided by the Manufacturer in addition to the consumer rights determined by the applicable legislation and does not limit these rights in any way.

6. The Manufacturer shall not be made liable for possible damage, directly or indirectly inflicted by CENTEK brand products on people, domestic animals, the consumer’s or third persons’ property if such damage is inflicted as the result of non-observance of appliance installation and operation requirements, deliberate or negligent actions (omission) by the consumer or third persons, as well as of force majeure circumstances.

7. Service centers will only accept appliances in a clean state (there should be no food residues, dust and other contamination on the appliance).

The Manufacturer reserves the right to change the design and specifications of the appliance without prior notice.
The coupon is valid in the presence of all stamps and marks
The legal address of the seller’s company
COMPANY-SELLER……………………..
WARRANTY CARD………………………………………….
ATTENTION! Please require the seller to fill out the warranty card and tear- off coupons in full………………………
MODEL……………….
DATE OF SALE…………………..
SERIAL NUMBER……………..
COMPANY-SELLER………………….
BUYER’S FULL NAME AND PHONE NUMBER…………………….
TYPE OF REPAIR………………………..
DATE OF RECEIPT…………………….
DATE OF ISSUE…………………….
This tear-off coupon is filled in by a representative of the seller…………………………..
TYPE OF REPAIR………………………..
DATE OF RECEIPT…………………….
DATE OF ISSUE…………………….
PRODUCT……………….
MODEL……………….
DATE OF SALE………………….
SERIAL NUMBER……………..
COMPANY-SELLER………………….
This tear-off coupon is filled in by a representative of the seller…………………………..
PRODUCT……………….
MODEL……………….
DATE OF SALE…………………..
SERIAL NUMBER……………..
COMPANY-SELLER………………….

References

• Сервис - Официальный сайт Centek
• VK.com | VK
• yandex.ru
• Главная страница - Официальный сайт Centek
• Сервис - Официальный сайт Centek

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