MS ENERGY eBike c500 Electric Bike Instruction Manual

MS ENERGY eBike c500 Electric Bike Instruction Manual

WELCOME

Thank you for purchasing the Electric MS Energy Bike.

Cautions!
This assembly and operation manual shall remain an integral part of the electric bicycle. When you transfer the electric bicycle to others, please enclose with this manual as it contains the important safety guidance and operation instructions. Anyone riding the electric bike shall carefully read the safety guidance and operation instructions first. The changes in the pictures, data, descriptions and specifications under this manual may not be notified separately with continuous improvement of our corporate products in order to fully benefit from this product, please follow the instructions in this user manual very carefully, especially Warning and Safety chapters.

Store this user manual in a safe place for future reference.

This device lives up to the highest standards, innovative technology and high user comfort.

The flash with the symbol of arrowhead, inside an equilateral triangle alerts the user about the presence of a dangerous tension not isolated inside the product which can be sufficiently powerful to constitute a risk of electrocution.

The point of exclamation inside an equilateral triangle alerts the user about the presence of important operating instructions and maintenance in the document enclosed in the package.

Do not open the cover of Electric Charger or any other Electric Bike parts. In no case the user is allowed to operate inside the Electric parts. Only a qualified technician from the manufacture is entitled to operate. Main plug is used as the disconnect Charger device.

Incorrect replacement of the battery may lead to the risk, including the replacement of another similar or the same type. Do not expose batteries to heat such as sun or fire or something like that.

Please read the following safeguards for your Bike and retain for future reference. Always follow all warnings and marked instructions. This Product fulfill all requirements according to EN 15194, EPAC
Max supported speed: 25km/h
Motor power: 250W

1. IMPORTANT SAFETY INSTRUCTIONS

1. Before carefully reading the Manual and understanding the performance of the electric bike, do not use the electric bike, and do not lend it to the persons who can manipulate or don’t have a knowledge how to use the electric bike.
   The following operation manual is a guide to assist you. This manual is not a complete document on all aspects for the maintenance and repair of your bike. The electric bicycle you have purchased is not a complex device however, it is recommended that you consult an e‐ bike repair specialist if you have concerns as to your ability to assemble, repair, or maintain this product.
   RIDING AND THINGS YOU MUST KNOW BEFORE YOUR FIRST RIDE

2. Please learn and observe all the road rules while riding your e‐bike on public roads, including ALWAYS wearing an approved helmet. The correct helmet should:

   • Be comfortable to the rider
   • Be of light weight
   • Have good ventilation for the head
   • Fit snugly
   • Cover the forehead
     It is your responsibility to familiarize yourself with the laws of the state where you ride and to comply with bicycle laws Young children, pregnant women and any persons with vision, balance, or other problems that would prevent them from riding a bicycle should not use the pedelec. The e‐bikes are not designed for two riders. Please ensure only one person at a time is riding the e‐bike

3. E‐bikes are for on road or improved trail use only and should not be used for riding rough trails (Unless otherwise indicated, e.g special designed Mountain Bikes). Damage to the bike may occur if used off road.

4. Do not operate your electric bike after consuming any amount of alcohol or taking any drugs

5. Always Check Bike, Brakes, Tires and Screws/Nuts for Tightness Before Riding.

6. WARNINGS

   • NEVER carry a passenger on the Electric Bike!
   • NEVER modify the Electric Bike with unapproved accessories
   • NEVER ride through deep water
   • NEVER perform wheelies, jumps or trick stunts.
   • AVOID riding in the rain for long periods of time.
   • AVOID water contact to motor and electric lines.
   • ALWAYS keep both hands on handlebars.
   • ALWAYS apply brakes lightly when riding on rocks or loose surfaces.
   • ALWAYS use caution when going through puddles.
   • ALWAYS inspect the Electric Bike before each ride to insure a safe ride.

7. For saving the energy and extending the life of battery, please use pedal for assistance on the electric bike when climbing the slope or meeting windy day.

8. When in the bad weather like rain or snow, the brake distance should be increased.

9. When the electric bikes runs at the speed of 20km /h, the wet brake distance should be not longer than 15m. Please adjust the brake frequently, and change the brake pad in time.

10. Check the tightness of the chain. The tightness should be about 15mm. When adjust the chain, loose the rear axle nuts, adjust the chain tightness screw making sure the chain tightness is proper, then tighten the rear axle screw.

11. For the safety of you and other people, cut the power supply when it is not used.

12. Check the tire air pressure frequently. If the air pressure is too low, the resistance will increase, affecting the running range.

13. The electric element can only be cleaned outside, no need to be maintained for the inside. Do not open it by yourself (If these parts opened by yourself, the warranty will not be valid any more)

14. It is forbidden to be overloaded for the electric bicycle. If it is overloaded, the electrical parts will be damaged (the plastic parts may disformed for the high temperature, or the fuse socket will be damaged for the high temperature). These are not under warranty.

15. Please cut off the power if there is problem on the electrical parts.

16. Please pay attention to national legal requirements when the bicycle is to be ridden on public roads (e.g. lighting and reflectors)

17. The fasten torque of the fixing screw for the rear rack should be 16Nm.

18. The A‐weighted emission sound pressure level at the driver ears should be less than 70 dB(A).

19. Don’t put a trailer on the bicycle.

20. Warning: Not to touch hot surfaces after prolonged use. (e.g. disc brake)

21. Do not pedal or move the bicycle while the battery charger is connected. If you do, it may cause the power cable to become entangled in the pedals, which may damage the battery charger, the power cable and/or the charging port.

22. Do not ride the bicycle if there is a fault with the battery or any component of the pedal assistance system. Otherwise you may lose control and suffer serious injury.

23. Do not start moving with one foot on a pedal and the other on the ground and then start riding the bicycle when you have reached a certain speed. Otherwise you may lose control and suffer serious injury. You should only start moving when you are properly seated on the bicycle seat.

24. Do not activate the throttle function if the back wheel is not touching the ground. Otherwise, the wheel will rotate in the air at high speed and may cause injury.

25. Be sure to check the remaining battery capacity before riding at night. The light powered by the battery pack will go off soon after the remaining battery capacity decreases to the point where riding with assisted power is no longer possible. Riding without a light may increase the risk of injury. 

26. Do not modify or remove any parts of the pedal assistance system. Do not install non‐original parts or accessories. If you do, they may damage the product, cause a fault or increase the risk of being injured.

27. When you stop, make sure that you apply the front and rear brakes and keep your feet on the ground. Leaving one foot on a pedal when stationary could accidentally activate the assisted power function, which could cause you to lose control and suffer serious injury.

28. Preparations before riding: wear your helmet, gloves and other protective gears before riding to protect yourself from damage in case of an accident.

29. Cycling conditions: ambient temperature of ‐10 to 40C, no wind, snow, ice and flat roads; without frequent startup and brake, the general running distance may be vary according to the battery capacity and other conditions. For approx.. distance info, please check technical specifications.

30. Maximum load: the maximum load of the bike is 125kg (together with load of the rear rack) The real maximum load of rear rack is stamped on the rack and may vary between 15‐25kg, depends of model of the rear rack. If an accident happens when the load is more than 125kg, the company does not undertake any responsibility.

31. In case of frequent brake, startup, uphill, headwind running, muddy roads, overload and others, a large quantity of electric power of the storage battery will be consumed, thus affecting the continued mileage, so we recommend that you avoid the above factors when riding.

32. If the storage battery is disabled for a long time, make sure to charge it enough, and it need be additionally charged once if its storage is more than a month.

33. Make sure to pay attention: the electric bike can not wade for a long time because if water enters into the controller and motor, it may cause short circuit to damage the electrical appliances!
    CHARGER

34. Never use this battery charger to charge other electrical devices.

35. Do not use any other charger or charging method to recharge the batteries of the electric bicycle. Using any other charger may lead to a fire, explosion or damage to the batteries.

36. This battery charger may be used by children aged 8 or over and by persons with physical, sensory or mental impairments, or who lack the necessary experience and knowledge, provided that they are supervised and instructed on how to use the battery charger safely and they understand the dangers involved. Do not allow children to play with the battery charger. Cleaning and maintenance should not be performed by unsupervised children.
    This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of knowledge and experience to use the appliance, unless they are supervised by a person who is responsible for their safety. Children should be supervised to ensure that they do not play with the appliance.

37. Do not allow Charger to be submerged in water or other liquids, expose to the rain or snow. Furthermore, never use the battery charger if the terminals are wet. The charger is designed for indoor use only.

38. Never touch the charger’s power plug, charging port or contacts with wet hands. You may suffer an electric shock.

39. Do not touch the charger’s contacts with metal objects. Do not allow any foreign matter to enter, it may cause short circuits in the contacts, which may cause electric shock, a fire or damage to the battery charger.

40. Regularly clean any dust off the power plug. Moisture or other problems could reduce the effectiveness of the insulation and cause a fire.

41. Never dismantle or modify the battery charger. You may cause a fire or suffer an electric shock.

42. Do not use multi‐socket adaptors or extension cables. Using a multi‐socket adaptor or similar may exceed the rated current and cause a fire.

43. Do not use with the cable tied up or coiled and do not store with the cable coiled around the body of the main charger. If the cable is damaged it may cause a fire or you may suffer an electric shock.

44. Firmly insert the power plug and charging plug in the socket. If the power plug and charging plug are not fully inserted, this may cause a fire due to an electric discharge or overheating.

45. Do not use the battery charger near to flammable materials or gases. This may cause a fire or explosion. Always provide adequate vetilation and charge battery in good ventilated spaces.

46. Never cover the battery charger or place objects on it while it is charging. This may lead to internal overheating and cause a fire.

47. Do not drop the battery charger or expose it to strong impacts. Otherwise, it may cause a fire or electric shock.

48. If the power cable is damaged, stop using the battery charger and take it to an authorised dealer.

49. Handle the power cable with care. Plugging in the battery charger indoors while the bicycle is outdoors may lead to the power cable being caught on or damaged by doors or windows.

50. Do not pass the wheels of the bicycle over the power cable or plug. Otherwise you may damage the power cable or port.

51. Store the charger in a cool and dry place when not in use.
    BATTERY

52. All lithium ion batteries must be well cared for to optimize useful life and range. It is the responsibility of the bike owner/operator to ensure the battery is looked after properly. Incorrect use or storage of your battery may cause damage and void your warranty. 

53. It is not unusual for a well‐maintained battery to last for several years. Though your bike will feel less powerful as the battery gets older, and the range will diminish, you can continue using the battery for many years to come.

54. Keep the battery and battery charger out of the reach of children.

55. Do not touch the battery or battery charger during charging. As the battery pack and battery charger reach temperatures of 40°C–70°C during charging, touching them may lead to first degree burns.

56. If the battery case is damaged, cracked or you notice unusual smells, do not use it. The leakage of fluid from the battery may cause serious injury.

57. Do not short the contacts of the battery’s charging port. If you do, it may cause the battery to heat up or catch fire, causing serious injury or damage to property.

58. Do not dismantle or modify the battery. If you do, it may cause the battery to heat up or catch fire, causing serious injury or damage to property.

59. Do not drop the battery or subject it to impacts. If you do, it may cause the battery to heat up or catch fire, causing serious injury or damage to property.

60. Do not dispose of the battery in a fire or expose it to heat sources. Otherwise, this may cause a fire or explosion, resulting in serious injury or damage to property.

61. If you do not use the electric bike for several months, charge the battery to 100% before storing it. In addition, it is advisable to turn on the Bike every few months, let the engine run for a few minutes and recharge the battery up to 100%.

Do not leave your bike unattended while charging

Tips
In order to your correct use and security, please pay attention to the following matters:

1. In the process of use, pay attention to checking the fastening status of the motor and front fork, and if a loose phenomenon is found, it should be tightened timely.
2. When starting the power supply or meeting a steep slope, use the Pedal to assist as far as possible to reduce the starting current and extend the battery life and continuation line mileage.
3. In rainy days, please pay special attention to: when the water depth is more than the wheel center, it is likely for the motor to soak water, thus resulting in failure.
4. Users must use the charger specified by manufacturer for charging the storage battery. When charging, put the battery and charger smoothly.
5. It is prohibited that other items are covered on the battery box and charger to impede heat, where good ventilation environment should be maintained.
6. Please keep appropriate air pressure inside the tires, so as to avoid increasing the resistance when driving, and easily wearing the tires and deforming the Rim.
7. Drivers should abide by traffic rules, and the riding speed should be controlled below 25km/h and the goods to be carried shall not exceed Max load for rear rack.
8. When high‐speed running or downhill hard braking, do not use the front brake to avoid the center of gravity from moving ahead, thus resulting in danger.

Don’t tamper the electric bicycle spec and setting, if you tamper spec or setting, you need take full responsibility for safety. Definition of tampering: change the motor or controller, the maximum speed or maximum power or the power assisted mode.

Suitably covering any coil spring under the saddle to prevent trapping of fingers if you need fit a child seat on your bicycle

2. GETTING STARTED AND ASSEMBLY INSTRUCTIONS

First, unpack your electric bike carefully and save all packing material. Be sure to locate your charger, pedals, keys and any small parts like nuts or screws inside the shipping carton. Sometimes small parts like nuts or screws may come loose during shipping so be sure and check the bottom of the carton and protective wrapping carefully. Keep your packing material until you are through assembling your bike and know that it is running properly.

This bicycle was fully assembled, inspected and tuned at the factory and then partially disassembled for shipping.

Your bike arrives in the shipping carton about 90% assembled. To ship the bike, the pedals, seat, front wheel and sometimes the handlebar are loosened or removed.

This manual will list all of the steps required for the various models.

The following “basic” assembly instructions will assist in getting the bike ready to ride. If you have questions about your ability to assemble this product, please consult a qualified bicycle technician.

We recommend that two people work together to assemble the electric bicycle

Required tools:

1. Alen key wrenches 4, 5, 6, 7mm
2. Adjustable wrench
3. Tire lever
4. Standard Philips head screwdriver
5. Open and or pedal wrench 15mm
6. Standard slip joint pilers
7. Tire pump
8. Standard flat head screwdriver

Attach and adjust the handlebar

The adjustment of the wheel

Adjust the Saddle

Attach the Pedals

Front fender Installation (option)

3. BASIC STRUCTURE AND NAME

 4.  LCD DISPLAY CONTROLLER

Display description

![MS ENERGY eBike c500 Electric Bike

• Display description 2](https://manuals.plus/wp-content/uploads/2023/05/MS- ENERGY-eBike-c500-Electric-Bike-Display-description-2.jpg)

Button controller

ON/OFF button

Turn on the device, press and hold button for 2s to power on the display.

Press and hold again for 2s to power off the display, If the bike is not used, after 5 minutes (time can be set) the display will be automatically turned off.

Assist Mode Selection

Switch between Distance TRIP/TOTAL mode and Speed informations

Headlight/ Display Backlight Switch

Walk Assistance

Press ” ‐ ” button for 2 seconds. The e‐bike enters the walk assistance mode, and the symbol WALK is displayed. Once the key is released, the e‐bike will exit the walk assistance mode.

Battery Status Indication

Charge External Mobile unit
Connect the USB cable to the port of the display and then display turn on and begin charge. If display is in active state, charging goes automatically. Maximum charge voltage is 5V, maximum charge current is 500mA

Parameter Settings

![MS ENERGY eBike c500 Electric Bike

• Parameter Settings](https://manuals.plus/wp-content/uploads/2023/05/MS- ENERGY-eBike-c500-Electric-Bike-Parameter-Settings-2.jpg)

Error Code Info

5.  CHARGING

6. OTHER ASSEMBLY METHODS (options)

7  USE AND MAINTENANCE

Your e‐bike is designed for regular road for a single person. Using your e‐bike for extreme maneuvers, such as extreme off‐road use, jumping, or carrying excessive load will damage the e‐bike and could cause serious injury.

Do not use high pressure water streams to clean your e‐bike, as water might seep inside the motor or the wiring compartment and cause rusting of electric parts or short circuits. Please use damp cloth with neutral detergent to clean the bike body. Do not use alkali‐based or caid based detergent such as rust cleaners as it may result in damage and/or failure of the bike body. Avoid parking your e‐bike outside when there is rain or snow. At the end of a trip where there was rain or snow, bring the e‐bike inside and use a clean, dry towel to eliminate any wetness.

Everyday use and inspection of electric bike
In everyday use of the electric bike, a number of mechanical, electrical parts will be worn, screws and other fasteners are also easy to loose and the functions of the electrical appliances would be lost. If the occurrence of these phenomena is not noted, it is prone to failure, and it is also prone to the risk when cycling, so drivers must be responsible for inspection and maintenance in peacetime.

WARNING :
If you find any broken or loose part on the bike, do not ride a bike! Fix, tight or replace broken part before each ride! If any safety‐critical components need to change, please contact an authorized service for replacement.

Check procedure before each ride:

1. Brakes

   • Ensure front and rear brakes work properly

   • Ensure brake shoe pads are not over worn and are correctly positioned in relation to the rims.

   • Ensure brake control cables are lubricated. correctly adjusted and display no obvious wear.

   • Ensure brake levers are lubricated and tightly secured to the handlebar.
     Brake maintenance
     In order to maintain your bicycle’s braking performance, it is important to perform maintenance on the braking system at the intervals (every 2 months or often, depends about driving intensity):

   • Replacing worn disk brakes or pads: The surface markings are no longer visible or the metal structure is under 2 mm from the rim or from the disk.

   • The position of mechanical disk brakes must be adjusted regularly as they wear.

   • Mechanical brakes: Replacing brake cables and housings.

   • Hidraulic brakes: Check hydraulic installation and brake circuits.

2. Wheels and Tires
   Ensure tires are inflated to within the recommended limit as displayed on the tire sidewall.
   SAFETY WARNING : Danger of wheel failure due to rim wear. Replace wheel immediately when any part of above groove wears off.

   • Ensure tires have thread and have no bulges or excessive wear.
   • Ensure rims run true and have no obvious wobbles or kinks.
   • Ensure all wheel spokes tight and not broken.
   • Check that axle nuts are tight. If your bicycle is fitted with quick release axles, make sure locking levers are correctly tension and in the closed position.

3. Steering

   • Ensure handlebar and stem are correctly adjusted and tightened, and allow proper steering.
   • Ensure that the handlebars are set correctly in relation to the forks and the direction of travel.
   • Check that the headset locking mechanism is properly adjusted and tightened.
   • If the bicycle is fitted with handlebar end extensions. Ensure they are properly positioned and tightened

4. Frame and Fork
   ‐ Check that the frame and fork are not bent or broken.
   ‐ If either are bent or broken, they should be replaced.

5. Chain

   • Ensure chain is oiled, clean and runs smoothly.
   • Please go to the qualified technician for adjusting the correct chain tension
   • Extra care is required in wet or dusty conditions.

6. Bearings

   • Ensure all bearings are lubricated, run freely and display no excess movement, grinding or ratting.
   • Check headset, wheel bearing, pedal bearings and bottom bracket bearings.

7. Cranks and pedals

   • Ensure pedals are securely tightened to the cranks.
   • Ensure cranks are securely tightened to the axle and are not bent.

8. Derailleurs

   • Check that front rear mechanisms are adjusted and function properly.
   • Ensure control levers are securely attached
   • Ensure derailleurs, shift levers and control cables are properly lubricated

9. Accessories

   • Ensure that all reflectors are properly fitted and not obscured
   • Ensure all other fittings on the bike are properly and securely fastened ,and functioning.
   • Ensure the rider is wearing a helmet

IMPORTANT : if this safety procedure is too difficult for you, it is better to contact one of our technical workshops to carry out this type of procedure.

Maintenance
In order to ensure traffic safety, from time to time, check whether all the electrical appliances work properly, whether there is any lost wire and whether mechanical parts are normal, and clean, wipe, oil the chain, fluted disc, flywheel and Derailleur regularly (consult your supplier for the model of the oil product) so as to maintain the normal function of each part at any time.

Warning!
Do not over lubricate. If oil gets on the wheel rims or the brake shoes, it will reduce brake performance and a long distance to stop the bicycle will be necessary. Injury to the rider or to others can occur

Using a light machine oil (20W) and the following guidelines, lubricate the bicycle:

Note : the above maintenance instructions are for general reference, and the appropriate maintenance cycle should be shortened or extended based on how you use your eBicycle, taking into account the frequency and manner of use and other conditions;

8  RIDING TECHNOLOGY

A correct cycling posture is the mother to safety: the riding posture is determined by the position of figure and shadow of the contact point (handlebar, seat, Pedal) of the bicyclist and bicycle. However the posture is closely related to the height and size of the bicyclist. So a single‐bicycle cycling posture not only determines the efficiency of muscle contraction movement, but at the same time determines whether the bicyclist can manipulate the handlebar and brake safely. Therefore, a correct cycling position is the mother to safety. The safe cycling techniques are described one by one in the following:

• Adjust three points to suit your body; bicycling is just like doing the clothes, and it is necessary to measure the figure and make adjustments. The method of adjusting three points is a combination of bicycle sports mechanics, exercise physiology and safety driving three principles.
  1. Adjust the position of the seat: tread the Pedal downward by heel to enable all muscle of the lower extremity joints contracts smoothly, and at the same time the principle is the legs can slightly stretch straight.
  2. Front and rear position: tread the position of the Pedal to the inclined 45°, and then adjust the seat before and after, to tie in with the greatest position of the Pedal as the principle.
  3. Adjust the front and rear and the height of the handlebar: for the height of the handlebar, in general, the upwarping type handle is about 30 to 50mm higher than the seat, and the flat type handle is the same high as the seat. The top of the below curved type is the same height as the seat. After adjusting, pay attention to the direction of the handlebar and then lock.
• Sitting posture on the seat: similar to the posture on horseback, the weight is scattered on the handlebar and Pedal, and all the weight must not be placed above to prevent the pain in the hip.
• Skills of the Pedal: the position of the foot is one third in the front of the length of shoes, and it is the most appropriate to fall on the middle of the Pedal. Feet must be parallel with the centerline of the bike, and it will diminish the efficiency of the Pedal if the feet are too open or narrow; the speed should maintain uniform, or else the drivers may feel tired; it in particular notes that the hook pulling action of the latter part will hook the Pedal up.
• Slowdown technology: the speed change gear slows down but does not accelerate, as is to seek for the stability of the number of change is used for more labor‐saving and comfortable, and the time for speed change is 1: climbing, 2: uphill, 3: uneven road surface, 4: against the wind and 5: when feeling tired. It can also be said the time is when feeling not comfortable in the process of riding. revolutions of the Pedal, so as to relieve the fatigue arising from uneven force. So, the speed
• Brake technology: as we all know the principle of hard braking is first stopping the brake and then stopping the bike, then stopping the front brake, but in case of an emergency, everyone will stop all together. If the braking distance is appropriate, the bike can stop securely; if the slowdown is too fast, people often would be thrown forward and in order to prevent this danger, the best way is intermittent braking, and meanwhile the hip is pushed backward. In rainy days, increase the braking distance due in safety and reduce the running speed.

Riding in Wet Conditions

• This electric bicycle can withstand light rain and small splashes, but is not designed to be subjected to inclement weather, heavy showers, or submersion in water. Use caution when riding in wet conditions as it will take longer to use the brakes to slow down, and also when turning as the tires may slip. The electrical components on the bike are not fully waterproof, and water damage is not covered under warranty.

Riding at Night

• Riding at night comes with more risks than riding during the day due to decreased visibility so riders are encouraged to exercise increased caution. Before riding at night make sure that reflectors are installed on your eBike. For increased visibility also ensure the front headlight and rear tail light are turned on and adjusted such that other people on the road can see them clearly. Riders should wear bright colored clothing at night.

9  TROUBLESHOOTING

If your Bike does not operate as usual or appears to be faulty please read carefully this section. Many operational issues can be resolved by users. This simple procedure helps in restoring stable conditions for electric circuits. Please contact Manufacturer Customer Care if the problem is unresolved or you have other concerns.

10 TECHNICAL SPECIFICATIONS

www.msan.hr/dokumentacijaartikala

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References

• Legislative Tracking Software | CQ
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• www.djservis.net
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• MR Servis
• Naslovnica - MSAN.hr
• M SAN Grupa - download dokumentacije artikala
• MS Energy – Električni romobili i bicikli. Osjeti slobodu kretanja!
• Почетна - Pakom Macedonia
• Naslovnica - VIVAX
• MS Energy – Električni romobili i bicikli. Osjeti slobodu kretanja!
• Békéltető testületek
• Servicii | Depanero

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