Netgear C3000v2 Nighthawk Cable Modem user manual
- June 7, 2024
- Cox
Table of Contents
Details
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Modem Information
DOCSIS 3.0 Single Band WiFi Modem
8×4 channel bonding with speeds of up to 150 Mbps on a wired connection
Cox recommends a DOCSIS 3.1 modem or gateway
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Highest Service Level
Preferred 150
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Front View
| | After the cable modem successfully registers on the network, the Power , Upstream , Downstream , and Internet indicators illuminate continuously to indicate that the modem is online and fully operational. For more details, refer to the Modem Lights section.| | |
Back View
| | The Netgear C3700v2 has the following ports available on the back of the modem.
- RESET – Use this button in the unlikely event that you want to restore the default factory settings. This button is recessed to prevent accidental resets of your WiFi modem. See Netgear’s support article for steps on how to reset your device to factory settings.
- USB – Connects to selected client devices
- ETHERNET – Provides internet access to a single device. Only one port is active at a time.
- CABLE – Connects to the cable wall outlet
- POWER – Connects the device to the power adapter
- POWER ON / OFF – Turns the device on and off
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MAC Address
| | MAC addresses are written as 12 digits containing both letters and numbers (0-9, A-F). A MAC address is unique. The first six characters of the MAC address are unique to the manufacturer of the device.
- The S/N is the serial number.
- The CM MAC is the MAC address.
Troubleshooting
The lights indicate the current status of your gateway. To troubleshoot any connection problems, use the table below.
| Modem Light | Status | Solution |
|---|
WPS
| Blinking Green| None
This button lets you use WPS to join the WiFi network without typing the WiFi password.
The WPS LED blinks during this process and then lights solid.
WiFi On/Off
| Off| WiFi disabled
On| None – WiFi enabled
Power
| Off| No power
Solid Green| None
Downstream
| Off| No downstream channel locked
Blinking Green| Scanning for downstream channel
Solid Green| None – connection from the computer to the Internet established
on one channel
Upstream
| Off| No upstream channel locked
Blinking Green| Scanning for upstream channel
Solid Green| None – connection from the Internet to the computer established
on one channel
Internet
| Off| No connection
Solid Green| None – cable WiFi modem operational
Slow Blink| None – cable WiFi modem receiving DHCP information
Fast Blink| None – cable WiFi modem downloading a configuration file
2.4 GHz WiFi
| Off| 2.4 GHz radio off
Solid Green| None – 2.4 GHz radio on
Ethernet
| Off| No device connected to an Ethernet port
Solid Green| None – powered-on device connected to an Ethernet port
USB
| Off| No device connected via USB
On| A device connected via USB and ready for use
Manufacturer Resources
For more detailed technical information, use the resources below.
- Netgear_C3000v2_QuickStart [PDF]
- Netgear_C3000_UserGuide [PDF]