GEWISS GWJ3012R Joinon Range Electric Vehicle Charging Wallbox Instruction Manual
- June 4, 2024
- GEWiSS
Table of Contents
- INFORMATION ABOUT THIS MANUAL
- REGULATORY ASPECTS
- SAFETY FUNCTION
- DEVICE DELIVERY AND STORAGE
- DEVICE HANDLING
- PREPARATION FOR DEVICE INSTALLATION
- DEVICE INSTALLATION AND CONNECTION
- OPERATION AND CHARACTERISTICS
- STATUS INDICATORS
- CHARGING PROCESS
- FAULTS AND TROUBLESHOOTING
- UPDATING THE FIRMWARE
- MODIFYING THE OPERATING PARAMETERS OF THE RECHARGING STATION
- DISCONNECTING FROM THE MAINS SUPPLY
- PREVENTIVE MAINTENANCE
- Documents / Resources
GWJ3012R Joinon Range Electric Vehicle Charging Wallbox
Instruction Manual
INFORMATION ABOUT THIS MANUAL
This manual describes the JOIN I-CON electrical vehicle recharging station and provides the necessary information for correct delivery, installation, start- up, maintenance and operation.
1.1 FIELD OF APPLICATION
This manual applies to the following charging stations:
– GWJ3001A – WB ICON AUTOSTART 4kW T2S IP55
– GWJ3002A – WB ICON AUTOSTART 7kW T2S IP55
– GWJ3003A – WB ICON AUTOSTART 11kW T2S IP55
– GWJ3004A – WB ICON AUTOSTART 22kW T2S IP55
– GWJ3011A – WB ICON AUTOSTART 4kW T2C IP55
– GWJ3012A – WB ICON AUTOSTART 7kW T2C IP55
– GWJ3013A – WB ICON AUTOSTART 11kW T2C IP55
– GWJ3014A – WB ICON AUTOSTART 22kW T2C IP55
– GWJ3002R – WB ICON RFID 7kW T2S IP55
– GWJ3004R – WB ICON RFID 22kW T2S IP55
– GWJ3012R – WB ICON RFID 7kW T2C IP55
– GWJ3014R – WB ICON RFID 22kW T2C IP55
– GWJ3002L – WB ICON RFID 7kW T2S IP55 – ETH
– GWJ3004L – WB ICON RFID 22kW T2S IP55 – ETH
– GWJ3012L – WB ICON RFID 7kW T2C IP55 – ETH
– GWJ3014L – WB ICON RFID 22kW T2C IP55 – ETH
– GWJ3002W – WB ICON RFID 7kW T2S IP55 – 4G
– GWJ3004W – WB ICON RFID 22kW T2S IP55 – 4G
– GWJ3012W – WB ICON RFID 7kW T2C IP55 – 4G
– GWJ3014W – WB ICON RFID 22kW T2C IP55 – 4G
1.2 INTENDED USERS
This document is intended for qualified personnel.
When this manual refers to qualified personnel, this means personnel complying
with all the standards, directives, and laws concerning safety, as applicable
to the installation and operation of this device.
It is recommended to have this device installed by a professional installer.
1.3 SYMBOLS
This manual uses various symbols to stress and highlight certain information.
Their general meaning is indicated below.
**** | General caution |
---|---|
**** | Electric risk |
Prohibition | |
**** | General information |
Refer to the indicated section |
REGULATORY ASPECTS
2.1 FULFILMENT OF REGULATIONS
CE marking
CE marking is essential for marketing the products in question within the
European Union and the European Economic Area. The
charging stations have CE marking as they comply with the following
directives:
- Low Voltage Directive 2014/35/EU
- Electromagnetic Compatibility directive 2014/30/EU
- RED directive 2014/53/EU (version with RFID and/or GSM)
Low Voltage directive
The recharging stations comply with this directive as they fulfill the
applicable parts of the harmonized standard EN 61851-1 Electric vehicle
conductive charging system – Part 1: General requirements
Electromagnetic Compatibility directive
The charging stations comply with this directive, as they fulfill the
applicable parts of the harmonized standards:
- IEC 61851-21-2 Electric vehicle conductive charging system – Part 21-2: Electric vehicle requirements for conductive connection to an AC/DC supply – EMC requirements for offboard electric vehicle charging systems
- EN 61000-6-1 Electromagnetic compatibility. Part 6-1: Generic standards – Immunity for residential, commercial and light-industrial environments
- EN 61000-6-3 Electromagnetic compatibility. Part 6-3: Generic standards – Emissions for residential, commerce- cial and light-industrial environments
RED directive
The charging stations comply with this directive, as they fulfill the applicable parts of the harmonized standards:
- ETSI EN 300 330V 2.1.1
- ETSI EN 301 511 V 12.1.10 (GSM)
Fulfillment with this standard requires compliance with the requirements and procedures of the other standards in the same series.
2.2. DEGREE OF PROTECTION
These charging stations have an IP55 degree of protection against external
agents.
This device is designed for indoor and outdoor use.
2.3. POLLUTION RATING
The pollution degree that these stations are designed for is level 3 with
reference to Standard IEC 60664-1.
2.4. CURRENT SOCKET-OUTLETS
The charging stations can be supplied with various connector configurations,
depending on the customer’s requirements.
The following connectors are available:
SAFETY FUNCTION
This section describes the safety warnings and the personal protective equipment.
3.1. SAFETY CONDITIONS
General warnings
The operations described in this manual may only be performed by duly
qualified personnel.
When this manual refers to qualified personnel, this means personnel complying
with all the standards, directives, and laws concerning safety, as applicable
to the installation and operation of this device.
The selection of qualified personnel is always the responsibility of the
company that carries out the work, which is the only party that can decide
whether a worker is capable of doing a certain job, thereby ensuring their
safety and respecting the applicable law with regard to safety in the
workplace.
These companies must provide suitable training regarding the electrical
devices for their personnel, and make sure they become familiar with the
content of this manual.
It is mandatory to comply with the applicable safety laws relating to
electrical work. There is the risk of possible electrical shock.
Risk of electric shock.
Compliance with the safety instructions provided in this manual or by the
legislation indicated does not imply exemption from compliance with other
specific standards regarding the installation, location, country, or other
circumstances that concern the device.
**** The opening of the casing does not imply the absence of voltage inside.
Interventions must only be carried out once the voltage supply to the system
has been cut off using a device that can guarantee insulation.
It may only be opened by qualified personnel, following the instructions given
in this manual.
It is mandatory to read and understand all parts of this manual before
starting to handle, install or use the unit.
Gewiss disclaims all liability for any damage caused by inappropriate use of
the charging stations. Any operation carried out on these charging stations
that involves a change to the original electrical settings must be authorized
by Gewiss beforehand. All such proposals must be examined and approved by
Gewiss.
Before carrying out any interventions, cut off the voltage supply to the
system using a device that can guarantee insulation.
As the minimum safety measure for this operation, observe the following rules:
- Cut off the voltage supply.
- Prevent the reactivation of the power supply.
- Check there is no voltage.
- Protect yourself against energized elements nearby, and place safety signals to mark off the work area if necessary.
Until these steps have been applied, the product must be considered powered; no interventions are therefore authorized.
Potential hazards for people
In order to protect your own safety, observe the following warnings.
HAZARD: crushing and injury of limbs.
Always follow the instructions supplied in the manual for device handling and
positioning.
The weight of the device can cause injuries if not handled correctly.
Potential hazards for the device
In order to protect the device, observe the following warnings.
Before reconnecting the voltage supply after any duly authorized operation,
make sure the device is ready to start working.
Then, connect it following the instructions in the manual.
Do not touch the boards or the electronic components; the more sensitive
components may get damaged or be destroyed by static electricity.
Do not disconnect or connect any terminal while the device is operating.
Disconnect and check for the absence of voltage before performing any
operation.
3.2. PERSONAL PROTECTIVE EQUIPMENT (PPE)
When working on the device, use at least the following items of safety
equipment.
Name | Explanation |
---|---|
Safety footwear | In accordance with UNE-EN-ISO 20345:2012 or the latest |
edition published
Helmet| In accordance with EN 397:1995 or the latest edition published
Helmet with a face mask| In accordance with UNE-EN 166:2002 or the latest
edition published, if there are live elements that can be directly accessed.
Work garments| Close-fitting and non-flammable, in 100% cotton
Dielectric gloves| In accordance with EN 60903:2005 or the latest edition
published
The equipment or devices used for operations with the system energized must
have at least category III-1000 Volt insulation.
If the regulations in the location of installation require other types of
personal protective equipment, the equipment must be integrated in a suitable
manner.
DEVICE DELIVERY AND STORAGE
4.1. DELIVERY
Keep the device packaged until installation.
4.2. DEVICE IDENTIFICATION
The serial number of the device identifies it in an unequivocal manner. In any
communication with Gewiss, reference must be made to this number.
The device serial number is indicated with a data matrix on the technical data
label (on the side of the front panel).
4.3. DAMAGE DURING TRANSPORT
If the device was damaged during transport:
- Do not install it.
- Notify the fact immediately (within 5 days of delivery).
If it is necessary to return the device to the manufacturer, the original packaging must be used.
4.4. STORAGE
**** Failure to observe the instructions provided in this section could cause
damage to the device. The manufacturer declines all responsibility for damage
deriving from the failure to observe these instructions.
If the device is not installed immediately upon delivery, to avoid its deterioration, proceed as indicated below:
- To correctly conserve the charging station, do not remove the original packaging until the moment it is installed.
- Deterioration of the packaging (cuts, holes, etc.) prevents the correct conservation of the charging station prior to installation. The manufacturer declines all responsibility relative to the consequences caused by packaging deterioration.
- Keep the device clean (remove dust, chips, grease, etc.) and avoid the presence of rodents.
- Protect it against water spray, welding sparks, etc.
- Cover the device with a protective breathable material to avoid condensation caused by environmental humidity.
- Charging stations kept in a warehouse must not be subjected to climatic conditions other than those indicated below:
Ambient storage conditions
Minimum temperature | -40°C |
---|---|
Minimum temperature of the surrounding air | -40°C |
Maximum temperature of the surrounding air | 70°C |
Maximum relative humidity without condensation | 95% |
• It is very important to protect the system against corrosive chemical products and saline environments.
DEVICE HANDLING
During transport, the device must be protected against mechanical shocks, vibrations, water spray (rain), and any other product or situation able to damage it or alter its behavior. Failure to respect these instructions could cause the product warranty to be canceled without the manufacturer bearing any liability.
5.1. TRANSPORT
Handling the unpackaged device
At least the following provisions must be observed:
- Follow the fundamental ergonomic recommendations to avoid injuries when lifting weights.
- Do not release the device until it is perfectly fastened or positioned.
- Follow the instructions of another person who guides the movements to be made.
5.2. PACKAGING REMOVAL
The correct handling of the charging stations is very important to:
-
Avoid damaging the packaging that maintains its optimum condition, from shipment to the moment they are installed.
-
Avoid striking or dropping the mechanical stations as this could deteriorate the mechanical properties.
-
Avoid, as far as possible, the vibrations that could cause subsequent abnormal operation.
If a fault is discovered, contact Gewiss immediately.
Packaging disposal
The packaging can be sent to an authorized non-hazardous waste agent.
In any case, each part of the packaging must be disposed of as follows: -
Plastic (polystyrene, plastic bags, and bubble wrap): relative container.
-
Cardboard: relative container.
PREPARATION FOR DEVICE INSTALLATION
To decide the location of the device and prepare for its installation, a
series of instructions connected to the properties of the device must be
followed.
6.1. ENVIRONMENT
- Position the charging station in a location that can be accessed for installation and maintenance, which permits its use and the reading of the LED indicators.
- Avoid corrosive environments that could have an influence on the correct operation of the device.
- It is prohibited to leave any object on the device.
6.2. ENVIRONMENTAL CONDITIONS
To select the most suitable location, take the environmental operating
conditions of the device into consideration.
Environmental conditions
Minimum temperature | -25°C |
---|---|
Minimum temperature of the surrounding air | -25°C |
Maximum temperature of the surrounding air | +50°C |
Maximum relative humidity without condensation | 95% |
NOTE = if the ambient temperature is higher than 40°C, a cover must be
installed to protect the device from direct sunlight.
Remember that it could occasionally produce a small amount of condensation as
a result of temperature changes.
Therefore, in addition to the protection it has, the charging stations must be
monitored when they are used in areas where it is probable that not all the
previously indicated conditions will be satisfied.
Never connect the device to the voltage supply when there is condensation.
6.3. SUPPORT AND FASTENING SURFACE
To ensure correct heat dispersal and good hold, the recharging stations must
be installed on a perfectly vertical wall.
The wall on which the device is fastened must be solid. It must be possible to drill the wall and insert wall plugs and anchor bolts that are suitable for supporting the device’s weight.
6.4. OPENING THE CASING
To open the casing from the main access, proceed as shown in the following
figures.
6.5. CLOSING THE CASING
DEVICE INSTALLATION AND CONNECTION
Before proceeding with device installation, remove the packaging, paying
particular attention to not damaging the casing.
Make sure there is no condensation inside the packaging. Otherwise, install
the device only when it is completely dry.
All the installation operations must be carried out in compliance with
the directive in force.
All operations that involve moving large weights must be done by two
people.
The connection must be carried out when the system is de-energized and
by qualified personnel.
Scrupulously check that the device is not energized when accessing it
inside.
To measure the lack of voltage uses dielectric gloves and safety goggles
that are type-approved for electrical risks.
After completing the installation of the wall box, remove the protective
film from the front display. 7.1. GENERAL INSTALLATION REQUIREMENTS
-
The device must be installed in a suitable environment that satisfies the information described in chapter “6.
Preparation for device installation”. Furthermore, the elements used in the rest of the installation must be compatible with the device and compliant with the applicable law. -
The ventilation and workspace must be suitable for maintenance operations according to the directive in force.
-
The external connection devices must be suitable and observe the distance established by the directive in force.
-
The section of the connection cables must be suitable for the maximum current intensity.
7.2. BASIC JOINON WALLBOX I-CON
7.2.1. DEVICE INSTALLATION
For device assembly, one of the two following solutions can be selected:
- Fixing on the wall
![GEWISS GWJ3012R Joinon Range Electric Vehicle Charging Wallbox
-
Fixing on the wall 2](https://manuals.plus/wp-content/uploads/2022/09 /GEWISS-GWJ3012R-Joinon-Range-Electric-Vehicle-Charging-Wallbox-Fixing-on-the- wall-2.png)
-
Fixing with the aid of support brackets on pole GW46551
-
Fixing to the support on the ground: after attaching the support to the ground, fix the column to the plate on the support (using the protruding screw, already installed), then use screws to fix the WB to the plate that includes the threaded rivets
Cable inlet on the back of the circled area. Make the necessary holes. -
Fixing the WallBox to the wall (not valid for codes GWJ3001A, GWJ3002A, GWJ3003A, GWJ3004A, GWJ3011A, GWJ3012A, GWJ3013A, GWJ3014A)
-
Eliminate the relevant knockouts on the basis of the cable inlet chosen (A
from below, B from the rear), then fix the box in the wall
Insert the
WallBox in the box
Fix it to the columns of the flush-mounting box using self- threading screws Ø4
For the cable inlet from the bottom (A), use the cable glands supplied
For the cable inlet from the rear (B), prepare the back plate of the WallBox on the basis of your requirements
7.2.2. CONNECTION OF THE DEVICE POWER SUPPLY
Protection devices
Each charging station must be protected upstream by circuit breaker protection
and residual current devices required by the low voltage electrical system
standard. In particular, each individual station must be protected upstream by
a Type A residual current circuit breaker 30 mA + miniature circuit breaker
(the choice of the device must be suitable for the power level and the power
supply of the recharging station; protection against DC leakage is provided by
the DC Leakage 6 mA device built into the products).
Wiring requisites
The connection must satisfy some requirements:
Connection specifications
Type of connection | Single-phase/ three-phase |
---|---|
Number of wires | 2P+E/3P+N+E |
Rated current | Up to 32A |
Maximum wire diameter | 10mm² |
Connection procedure
-
Open the casing as shown in the figure.
-
Power supply inlet
-
Connect the power supply and signal cables according to the different models
-
Once the electrical system is complete, the system is ready to be turned on.
If the station identifies a malfunction, the front status LED will turn red.
OPERATION AND CHARACTERISTICS
Depending on the model, there are different ways of accessing the recharging
service. The various operating modes are explained below.
8.1. AUTOSTART
AUTOSTART mode indicates that the recharging station is always available,
without the need to identify the client by means of RFID or APP cards.
The session begins as soon as the vehicle is connected to the recharging
station.
To end the charging session, stop it first on the vehicle (the method will
change depending on the vehicle model; we suggest you refer to the manual of
your vehicle to find the
right method). The cable can now be removed from the vehicle, terminating the
charging operation.
The station will now allow you to remove the plug. It’s also possible to
select the recharging power by means of the selector on the side of the
recharging station.
****Some electric car models may have a minimum charge power limit.
To ensure that the minimum charge power selector on the I-CON AUTOSTART
station is used correctly, please check this value in your car instruction
manual.
For example, the minimum power limit for the Renault Zoe® is about 1.8kW (8A)
for a single-phase recharge and 8.5kW (13A)
for three-phase, so in the case of a 4.6kW I-CON AUTOSTART charging station,
the selector will have to be set at 100% or 60%.
A 30% selector setting is lower than the minimum power permitted by the car,
so the recharging session will not be started.
8.2. RFID
RFID mode indicates that the session has to be activated and terminated using
the RFID cards supplied by the provider and added to the local station White
List beforehand.
8.3. CLOUD OCPP
CLOUD mode indicates that the charging station is connected to a control and
management platform. Thanks to this platform, the station can be controlled
and monitored while it’s operating, and the recharging sessions can be saved.
The end user accesses the service via an app or using RFID cards associated
with his/her own profile, with complete autonomy.
STATUS INDICATORS
The charging station uses RGB LEDs to inform the client about the status and indicate which actions need to be carried out. The meanings of the various colors are explained below.
Colour and status | Description |
---|---|
Fixed green | The station is ready to start a charging session. No problem |
detected.
This color is also used to indicate the correct acquisition or deletion of the
RFID cards. The fixed green color will be visible for 2 seconds, preceded and
followed by FLASHING WHITE (RFID card acquisition) or FLASHING RED (RFID card
deletion)
Flashing green| The recharging station is waiting for the vehicle to be
connected or disconnected.
Fixed blue| The charging session is in progress and the vehicle is absorbing
energy.
Flashing blue| The charging session is in progress, but the vehicle is not
absorbing energy (battery charged, or vehicle not ready for recharging).
Fixed red| An internal error has been detected by the station, and the
charging process cannot be continued.
or The RFID card used is not on the local white list.
Flashing red| The station has gone into RFID card deletion mode, to delete the
cards from the local White List
Flashing white| The station has gone into RFID card acquisition mode, to save
the cards in the local White List
None| The charging station does not have the necessary power supply
CHARGING PROCESS
The steps needed to carry out a recharging session are indicated below (but they may vary according to the operating mode).
10.1. AUTOSTART
The recharging station is always accessible and ready to begin a charging
session as soon as a vehicle is connected.
It’s fitted with a selector for choosing the recharging power.
NOTE = For AUTOSTART models with a nominal power of 4.6kW, charging at
30% is forced on a 6A current value to avoid any possible problems when the
charging operation begins.
**Some electric car models may have a minimum charge power limit.
To ensure that the minimum charge power selector on the I-CON AUTOSTART
station is used correctly, please check this value in your car instruction
manual.
For example, the minimum power limit for the Renault Zoe® is about 1.8kW (8A)
for a single-phase recharge and 8.5kW (13A) for a three-phase, so in the case
of a 4.6kW I-CON AUTOSTART charging station, the selector will have to be set
at 100% or 60%.
A 30% selector setting is lower than the minimum power permitted by the car,
so the recharging session will not be started.
To enable a recharging session:**
# | Action to be carried out | RGB LED status |
---|---|---|
1 | Make sure there are no errors on the charging station | Fixed green |
2 | Use the selector on the side to decide the charging power you want to use. |
Fixed green
3| Insert the charging plug in the socket outlet of the station, and in the
vehicle or Connect the mobile connector to the vehicle.| Fixed green
4| Once the CP and PP signals have been checked, the recharging station will
mechanically block the plug in the socket outlet. The recharging session
begins| Flashing blue
5| The vehicle requests energy from the recharging station| Fixed blue
6| Recharging session in progress| Fixed blue or flashing blue
7| OPTIONAL
During the charging process, the selector can be used to increase or reduce
the charging power.
The vehicle itself will then decide which power level to absorb| Fixed blue
---|---|---
8| To end the charging session, disconnect the recharging cable on the vehicle
side| From fixed blue or flashing blue to flashing green
”| Take the plug out of the socket-outlet on the charging station side| From
flashing green to fixed green
10| If the station detects no errors, it will return to standby| Fixed green
NOTE = To end the charging session, stop it first on the vehicle (the
method will change depending on the vehicle model; we suggest you refer to the
manual of your vehicle
to find the right method). The cable can now be removed from the vehicle,
terminating the charging operation.
The station will now allow you to remove the plug.
The following table shows the charging power values used by the station on the
basis of the position of the selector and the nominal power value of the
station (to alter the NOMINAL POWER value, refer to chapter 13).
TYPE| VERSION| POWER SUPPLY| FACTORY
VALUE| NOMINAL
value that
can be set| Selector
position 1
VALUE 60%| Selector
position 2
VALUE 30%
---|---|---|---|---|---|---
FREE| CABLE OR
SOCK-
ET-OUT-
LET| SINGLE-PHASE| 20| 20| 12| 6
16| 10| 6
14| 8| 6
12| 7| 6
10| 7| 6
32| 32| 19| 10
25| 15| 7
20| 12| 6
16| 10| 6
14| 8| 6
THREE-PHASE| 16| 16| 10| 6
14| 8| 6
12| 7| 6
10| 6| 6
8| 6| 6
32| 32| 19| 10
25| 15| 7
20| 12| 6
16| 10| 6
14| 8| 6
12| 7| 6
10| 7| 6
10.2. PARKING
The station activates the charging session once a valid RFID card has been
swiped.
There are two ways of adding more RFID cards to the local list:
METHOD 1
# | Action to be carried out | RGB LED status |
---|---|---|
1 | Swipe the MASTER key across the RFID scanner to enable the storage phase |
From fixed green to flashing white
2| Take each card that you want to add to the list and swipe them across the
RFID scanner.
The color of the RGB LED indicates the correct acquisition| Fixed green for 2
seconds
3| To quit the RFID card storage menu, swipe the MASTER key twice across the
RFID scanner.| From flashing white to flashing red to fixed green
METHOD 2
# | Action to be carried out |
---|---|
1 | Disconnect the power supply to the product by turning off the main switch |
2 | Open the charging station to access the electronic board |
3 | Remove the microSD card from its slot on the electronic board |
4 | Insert the microSD card in the specific slot of your PC to open the folder |
5 | Create a .csv file called “RFID.csv”. |
The file structure must be:
UID1;
UID2;
Example
Al 4HNL5T;
DZ47TBD5;
• • • •
6| Save the file in the main directory of the microSD card
7| Insert the microSD card in the slot on the electronic board again
8| Close the recharging station and reconnect the power supply to launch the
procedure. If the procedure has been completed without errors, the station
will import the and the data it contains. The LEDs will flash blue, 3 times.
At the end of the import procedure, the file will be renamed RFID_old.csv on
the microSD.
9| Once the command has been executed, the station will return to standby
Contact GEWISS SAT customer service for the UID codes of your RFID cards; you will be asked to give the number on the cards. 4-byte or 7-byte cards can be saved, as long as they are compatible with standard ISO/IEC 14443 part A To delete an RFID card from the local list:
# | Action to be carried out | RGB LED status |
---|---|---|
1 | Swipe the MASTER key across the RFD scanner to enable the storage phase |
From fixed green to flashing white
2| Swipe the MASTER key across the RFID scanner again to enable the deletion
phase| From flashing white to flashing red
3| Swipe the card that you want to delete across the RFID scanner| Fixed green
for 2 seconds
4| To quit the RFID card storage menu, swipe the MASTER key across the RFID
scanner| From flashing red to fixed green
To enable a recharging session:
# | Action to be carried out | RGB LED status |
---|---|---|
1 | Make sure there are no errors on the charging station | Fixed green |
2 | Swipe an RFID card across the scanner, close to the graphic symbol | Fixed |
green
3| If the card is recognized (i.e. it’s in the local list), the re-charging
station is activated to begin the charging session and waits for the vehicle
to be connected.| Flashing green
4| Once the vehicle has been connected, the station checks that everything is
01‹ for the charging session| Flashing green
5| If there are no problems, the charging station will block the plug in the
socket outlet both electrically and mechanically. The recharging session
begins| Flashing blue
6| The vehicle requests energy from the recharging station| Fixed blue
7| Recharging session in progress| Fixed blue or flashing blue
8| To end the charging session, take the same RFID card
used to launch the session and swipe it across the scanner again. The station
ends the charging session by releasing the plug from the Type 2 socket-outlet|
From fixed blue or flashing blue to flashing green
9| Take the plug out of the socket-outlet on the charging station side| From
flashing green to fixed green
10| If the station detects no errors, it will return to standby| Fixed green
10.3. CLOUD PARKING
In this mode, the charging station is connected to a control platform via the
OCPP protocol. The OCPP protocol allows the station to connect to any platform
which uses that protocol.
To take advantage of this mode, a specific parameter configuration is needed
in order to create correct station-platform communication.
The use of connected solutions allows access to a series of advanced options
that give both the end user and the owner better access to the service.
The end user can use the JOIN app or a similar expedient to find the nearest
recharging station and access the service by following the instructions given.
The station owner can monitor the status of the station and the consumption
level remotely and in real time.
FAULTS AND TROUBLESHOOTING
The station codifies the errors found by the electronic board and saves them
in the internal log.
The log files are saved on the microSD card on the electronic board. These
files need to be analyzed in order to find the cause of the problem.
The errors that might be detected by the charging station are listed below
Error code | Description | Solution |
---|---|---|
Eno | The contractor is working when it shouldn’t be. The Type 2 socket outlet | |
s powered in the standby condition | Check the signal from the electronic board |
to the contactor, to make sure the former isn’t controlling the latter. If the
board isn’t controlling the contactor, make sure the contactor contacts aren’t
jammed. If necessary, replace the device
e 2 socket-out- ne shutters of the type
let aren’t in the right condition (closed)| Check the mobility of the gates
and the relative mechanical devices. If necessary, replace the socket outlet.
Error 6| Error in the control of the socket-outlet locking motor (i t doesn’t
switch from the
OPEN to the CLOSED position)| Manually check the mobility of the pin by moving
the red lever on the back of type 2 socket-outlet locking motor.
Error 7| Error in the control of the socket-outlet locking motor (it doesn’t
switch from the
CLOSED to the OPEN position)| Manually check the mobility of the pin by moving
the red lever on the back of type 2 socket-outlet locking motor.
En ( ,,| The energy meters are no longer communicating with the electronic
board| Check the Modbus line connection
Check the power supply to the energy meters Make sure the energy meters are
working properly Make sure the component on the Modbus line is numbered
correctly
Error 10| The charging station has been disconnected from the platform for
more than 24h| Disconnect the power supply to the charging station.
Leave the station switched off for at least 2 minutes Reconnect the power
supply, then wait for the station to reconnect to the platform
Error 13| DC current detected on the return line from the vehicle| In this
situation, the charging session is immediately suspended. Remove the
recharging cable from the vehicle and wait to begin a new session.
If the problem persists, contact the manufacturer of the vehicle
Error 14| Short-circuit detected on the CP signal| The station detects a short
circuit between the CP signal and earth.
Remove the cable and try again.
If the error persists, replace the cable.
Error 15| The load connected is not suitable for recharging| If a vehicle has
been connected but the problem persists, contact the manufacturer of the
vehicle.
Station OFF| The electronic board is not receiving the power supply it needs
in order to work| Check the power supply upstream of the station Check the
circuit breaker protection on the electron-is board protection panel is
working properly Check the 12V power supply to the electronic board
In the case of products connected to the JOIN platform, or if the maintenance
package has been purchased, call the FreePhone number 800 123 325 when
necessary.
In all other cases where technical support is required, call GEWISS SAT
customer service.
UPDATING THE FIRMWARE
Recharging stations not designed for remote connection to the cloud platform
can be updated by inserting the microSD card in the relative slot of the
electronic board.
To understand which firmware version is installed in the product, open a LOG
file saved on the MicroSD card itself (you are advised to use the most recent
file).
In each LOG file, the first row contains the FW version(s) installed on the
station.
![GEWISS GWJ3012R Joinon Range Electric Vehicle Charging Wallbox
- SD card slot](https://manuals.plus/wp-content/uploads/2022/09/GEWISS- GWJ3012R-Joinon-Range-Electric-Vehicle-Charging-Wallbox-SD-card-slot.png)
To update the firmware, proceed as follows:
# | Action to be carried out |
---|---|
1 | Disconnect the power supply to the product by turning off the main switch |
2 | Open the charging station to access the electronic board |
3 | Remove the microSD card from its slot on the electronic board |
4 | Insert the microSD card in the specific slot on your PC, to open the folder |
5 | Paste the update file in the main folder of the microSD card |
NB: contact GEWISS SAT customer service for the most recent file <(which will
also be available on the GEWISS website, using a code search)
6| Insert the microSD card in the slot on the electronic board
7| Close the charging station and reconnect the power supply to launch the
updating procedure
8| At the end of the updating procedure, the station will confirm the positive
outcome via the front LED, which will flash green 3 times.
NOTE =The FW update package(s) is/are inserted in the main folder of the microSD as shown in the example below
MODIFYING THE OPERATING PARAMETERS OF THE RECHARGING STATION
Once the product has been installed, certain station operating parameters can
be modified via a text file to be saved on the microSD card inserted in the
charging station itself.
Use a computer to create a text file renamed “config.ini”, where you can
insert the parameters you want to modify. The parameters must be added as
indicated below.
The parameters that can be modified are:
Function description| Name of the parameter to be used| Available
options, and examples
---|---|---
Maximum input current| MAXAMPEREAVAILABLE| The input current set in the
factory can be altered to suit the real availability and avoid problems during
recharging. To do this, use the MAXAMPEREAVAILABLE parameter
Example MAXAMPEREAVAILABLE=32
current Maximum recharging| AMPERESOCKET_SX| It is possible to define a
recharging current different from the one set in the factory. To do this, use
the AM-PERESOCKET_SX parameter
Example AMPERESOCKET_SX=10
Date and time| DATETIME| If the station date is wrong, it can be updated using
the DATETIME value. The format is YrN/MM/DD-hh: mm
Example DATETIME=2021/01/31-14:00
LOG level| LOG LEVEL| The LOG level saved by the recharging station on the
microSD card can be modified using the loglevel parameter. There are 2
options: 3 (limited wordiness) or 4 (high degree of wordiness)
Example LOGLEVEL=3
DISCONNECTING FROM THE MAINS SUPPLY
This section describes the procedure for disconnecting the device from the main network. If you want to work inside the device (qualified personnel only), interventions must first be made on the protection elements upstream of the line (both for the power level part and the power supply to the electronic board).
PREVENTIVE MAINTENANCE
15.1. RESIDUAL CURRENT DEVICES
The residual current circuit breakers installed upstream of the station must
be checked at least once every 6 months to make sure they are working
properly. To do this, press the TEST key and make sure the device actually
trips.
cod. 7.55.4.522.8
Contact details according to the relevant European Directives and Regulations:
GEWISS S.p.A. Via A.Volta, 1 IT-24069 Cenate Sotto (BG) Italy
tel: +39 035 946 111 E-mail:
qualitymarks@gewiss.com
+39 035 946 111
8.30 – 12.30 / 14.00 – 18.00
lunedì ÷ venerdì – monday ÷ friday
+ 39 035 946 260
sat@gewiss.com
www.gewiss.com
ULTIMA REVISIONE 05/2021
Documents / Resources
|
GEWISS GWJ3012R Joinon Range Electric Vehicle Charging
Wallbox
[pdf] Instruction Manual
GWJ3012R, Joinon Range Electric Vehicle Charging Wallbox, Electric Vehicle
Charging Wallbox, Vehicle Charging Wallbox, Charging Wallbox, GWJ3012R,
Wallbox
---|---
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>