Lenovo ThinkVision E24-20 23.8 Inch Full HD LED 60Hz Monitor User Manual

June 10, 2024
Lenovo

Think Vision E24-20 23.8 Inch Full HD LED 60Hz Monitor
User Manual

ThinkVision E24-20 23.8 Inch Full HD LED 60Hz Monitor

The drivers, documentations and warranty information for this monitor can be downloaded from https://pcsupportlenovo.com/solutions/E24_20 or scan QR code.

https://pcsupport.lenovo.com/solutions/E24_20Lenovo ThinkVision E24-20
23.8 Inch Full HD LED 60Hz Monitor

https://pcsupport.lenovo.com/solutions/E24_20

The drivers. documentations and warranty information for this monitor can be downloaded from https://pcsupportienovo.com/solutions/E24_20 or scan QR code.

Safety information

DANGER To avoid shock hazard:

  • Do not remove the covers.
  • Do not operate this product unless the stand is attached.
  • Do not connect or disconnect this product during an electrical storm.
  • The power cord plug must be connected to a properly wired and grounded power outlet.
  • Any equipment to which this product will be attached must also be connected to properly wired and grounded power outlets.
  • To isolate the monitor from the electrical supply, you must remove the plug from the power outlet. The power outlet should be easily! accessible.

Handling:

  • If your monitor weighs more than 18 kg (39.68 lb), it is recommended that it be moved or lifted by two people.

(Equipment name) :

‘Type designation (Type) :H20238PEO
( U nit)| (Restricted substances and its chemical symbols)
Lead (Pb)| Mercury
(Hg)| Cadmium
(cd)| Hexavalent chromium
(ce6)| (PBS) Frolybrominated biphenyls| ,PBDE) roworominated diphenyl ethers
| 0| 0| 0| 0| 0| 0
| —| 0| 0| 0| 0| 0
| —| 0| 0| 0| 0| 0
| —| 0| 0| 0| 0| 0
| —| 0| 0| 0| 0| 0
| —| 0| 0| 0| 0| 0

Note 1: “Exceeding 0.1 wt 96” and “exceeding 0.01 wt 96″indicate that the percentage content of the restricted substance exceeds the reference percentage value of presence condition.
Note 2: “Cr indicates that the percentage content of the restricted substance does not exceed the percentage of reference value of presence.
Note 3: The “—indicates that the restricted substance corresponds to the exemption.

Troubleshooting information

If you have a problem setting up or using your monitor, you might be able to solve it yourself. Before calling your dealer or Lenovo, try the suggested actions that are appropriate to your problem.
Table 2-1. Troubleshooting

Problem Possible cause Suggested action
The power indicator is not lit and there is no image • The monitor’s power

switch is not switched on.
• The power cord is loose or disconnected.
• There is no power at the outlet.| • Be sure the power cord is connected properly.
• Be sure the outlet has power.
• Power on the monitor.
• Try using another power cord.
• Try using another electrical outlet.
The power indicator is green, but there is no image.| The video signal cable is loose or disconnected from the system or monitor.| Be sure the video signal is connected with the system properly.
The monitor brightness and contrast levels are at the lowest setting.| Adjust the brightness and contrast setting on the OSD (On Screen Display) menu.
The image quality is unacceptable.| The video signal cable is not connected with the monitor or system completely.| Be sure the signal cable is firmly plugged into the system and monitor.
The color settings may be incorrect.| Select another color setting from the OSD menu.
The automatic image setup function was not
performed.| Perform automatic image setup.
There is a screen message that reads “Out of range” or “HZ?”. is no image and d the power on indicator is flashing green.| The system is set to a display mode which is not supported by this monitor. for your new monitor.| • If you are replacing an old monitor, reconnect it and adjust the display mode to within the specified range
• If using a Windows system, restart the system in safe mode, then select a supported display mode for your monitor.
• If these options do not work, contact the Support Center.

For additional troubleshooting information, please refer to the User’s Guide.
Lenovo Limited Warranty – Customer Notice
Lenovo Limited Warranty – Customer Notice
Please read the Lenovo Limited Warranty (LLW) Which is available in 30 languages. You can visit http://www.lertovo.com/warranty to read it. If you cannot access the LLW this way, contact your local Lenovo office or dealer to obtain a printed version.

Warranty Information applicable to your Machine:

  1. Warranty Period: 3 years
  2. Type of Warranty Service: Customer Replaceable Unit (“CRUD and Customer Carry-In or Mail-In Service
  3. Lenovo Limited Warranty Version: L505-0010-02 08/2011

For warranty service consult the telephone list at www.lenovo.com/support/phone. Phone numbers are subject to change without notice.
Important Battery Recycling and WEEE information
Don’t dispose of your product or battery with your household waste. Refer to the Compliance Guide that came with your product for further information. or go to https://wNw.lenovo.com/recycling

Manufactured by:
Lenovo Centro Tecnologico S. de R.L. de C.V.
Apodaca Technology Park Boulevar Escobedo 8316
Apodaca, Nuevo Leon, Mexico C.P. 66601
Marketing by:
Lenovo Mexico S. de R.L. de C.V.
Av. Santa Fe 505, Piso 15
Col. Cruz Mancal
Cuajimalpa, D.F., Mexico C.P. 05349
Tel. (55) 5000 8500
352- 1064513BR EPREL registration number: 344347

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