VIOTEK GNV32DBE 32 Inch Curved Gaming Monitor User Manual

GNV32DBE 32 Inch Curved Gaming Monitor

In order to continue serving our customers and providing the best products, our product information including our user manuals may receive updates from time to time. Please check our website for the latest user manuals and product materials.

Safety Precautions

Read and observe the following warnings and information below.

1. Before cleaning, always unplug your monitor. It is recommended that you use a dry cloth or
2. VIOTEK shall not be held responsible for injury or damage of products or persons due to failure to adhere to the aforementioned precautions or any others noted hereafter.

The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing Administrator, Inc. in the United States and other countries.

Box Contents

• Monitor x 1
• Stand Stem x 1
• Stand Base x 1
• Power Cable x 1 (AC 100-240V, 50/60Hz)
• DP Cable x 1
• Screws x 2
• User Manual x 1

Rocker Button

Initial State:

Long-press to completely power-down the monitor.

Menu Navigation:

Product Overview

DP2 DP1

1. Audio Output: Insert the audio cable for the output of audio signals.
2. DP Connectors: Insert one end of the DP cable into the computer’s DP output and connect the other end to the monitor’s DP port.
3. HDMI Connector: Insert one end of the HDMI cable into the computer’s HDMI output and connect the other end to the monitor’s HDMI port.
4. USB Port: The USB port is only for firmware updates using USB portable device. If you need to upgrade the software, please contact customer service.
5. Power Connector: Insert the Power Cable to supply power to the monitor.

Stand Installation

Keep the foam underneath the monitor before attaching the stand.

1. Open the package and take out the monitor with the foam still attached. Gently place it face-down on a desktop or table.
2. Take out the stem and attach the mounting plate onto the back of the monitor at an angle 1, then turn it clockwise to lock it in place 2.
3. Attach the stand base to the stem. Use a screwdriver to tighten the two stand screws onto the base.
4. With the stand fully assembled, remove the remaining foam on the monitor and stand it up on a flat, level desktop or table.

Mount Installation

1. Open the package and take out the product with the foam still attached. Gently place it on a desktop or table.
2. Remove the extra parts and the foam covering the monitor.

Product Usage Instructions

1. Check the box contents to ensure that all the items are present.
2. Read the safety precautions and warnings before using the monitor.
3. Install the stand by following the instructions in Section 4. Alternatively, install the mount by following the instructions in Section 5.
4. Connect the monitor to your computer using either the DP or HDMI connector, depending on your computer’s output. Also, connect the audio cable if desired.
5. Insert the Power Cable into the Power Connector on the monitor and plug it into a power outlet.
6. Press the Rocker Button to turn on the display or enter the OSD menu. Use the Rocker Button to navigate through the menus and adjust settings as desired.
7. To clean the monitor, unplug it first and use a dry cloth.

In order to continue serving our customers and providing the best products, our product information including our user manuals may receive updates from time to time. Please check our website for the latest user manuals and product materials.

Safety Precautions

Read and observe the following warnings and information below.

1. Before cleaning, always unplug your monitor. It is recommended that you use dry cloth or lightly damp cloth to clean your monitor. Dry cloth is, however, the safest. If using damp cloth, wait for your monitor to completely dry before plugging it in again.
2. Do not use alcohol or ammonia-based cleaner and/or liquids to clean your monitor.
3. This monitor features ventilation openings on the back of the unit. Avoid blocking these openings to prevent the monitor from overheating.
4. Avoid placing this monitor near any heat sources, e.g., portable heaters or heating vents, as this may cause damage to your monitor.
5. Do not spray cleaner and or any kind of liquid directly onto the monitor’s screen or any part of the monitor.
6. Do not insert anything into any part of the monitor especially the ventilation openings.
7. Always make sure your monitor is placed on a secure, level surface to prevent it from falling and sustaining damage.
8. Unplug your monitor during any extended periods of non-use.
9. Do not place heavy items on the monitor or monitor cables.
10. Do not attempt to disassemble or remove parts from the monitor. Any disassembly or modification not performed by an authorized technician can result in damage to the monitor and/or possible exposure to high voltage electricity which may lead to serious injury or death.

• VIOTEK shall not be held responsible for injury or damage of products or persons due to failure to adhere to the aforementioned precautions or any others noted hereafter.
• The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing Administrator, Inc. in the United States and other countries.

Box Contents

Product Overview

Monitor Button/Rocker

Initial State:

Long-press to completely power-down the monitor.

Menu Navigation:

Monitor Ports

1. Audio Output: Insert the audio cable for output of audio signals.
2. DP Connectors: Insert one end of the DP cable into the computer’s DP output and con-nect the other end to the monitor’s DP port.
3. HDMI Connector: Insert one end of the HDMI cable into the computer’s HDMI output and connect the other end to the monitor’s HDMI port.
4. USB Port: The USB port is only for firmware update using USB portable device.
   • If you need to upgrade the software, please contact customer service.
5. Power Connector: Insert the Power Cable to supply power to the monitor.

Stand Installation

Keep the foam underneath the monitor before attaching the stand.

1. Open the package and take out the monitor with foam still attached. Gently place it face-down on a desktop or table.
2. Take out the stem and attach the mounting plate onto the back of the monitor at an angle 1 , then turn it clockwise to lock it in place 2 .
3. Attach the stand base to the stem. Use a screwdriver to tighten the two stand screws on to the base.
4. With the stand fully assembled, remove the remaining foam on monitor and stand it up on a flat, level desktop or table.

Mount Installation

1. Open the package and take out the product with foam still attached. Gently place it on a desktop or table. Remove the extra parts and the foam covering the monitor.
2. If the monitor is already attached to the stand, remove the stand following the steps below:
   • Loosen the attached 2x screws to remove the base from the stem 1 ; push up the stem 2 and turn it counter-clockwise to release the mounting plate 3 , then detach the mounting plate from the opening on the back of monitor. Carefully store the stand in case you ever want to re-attach the stand installation in future.
3. Connect the VESA mount accessory to the back of the monitor using the four M4 screws.
4. Follow the directions received with your mount, stand, or accessory and install the monitor on the wall or fixture as desired.

100x100mm VESA accessories, screw length: 9mm-15mm.

Operations

Using the Monitor

1. Insert one end of the DisplayPort (DP) cable into your PC’s graphics card. For your convenience, a DP cable is included; however, an HDMI cable (not included) may also be used.
2. Connect the other end of the cable to the corresponding connector on your monitor.
3. Connect the power cable to your monitor. Then connect the other end to your power source. It is recommended that you use a surge protector with adequate voltage if a wall outlet cannot be reached directly.
4. If the PC is unplugged, plug it back in and power it up. Locate and press the monitor’s power button to turn on the monitor.

VIOTEK Adaptive Sync

• Adaptive sync eliminates image tearing, stuttering and ghosting by adjusting of a monitor’s vertical refresh rate to the frame rate of the graphics card. It is compatible with GPUs that use AMD® FreeSync™ or NVIDIA® G-Sync™. The feature is off on VIOTEK monitors by default and must be manually enabled in the monitor’s OSD (see Section 8: OSD). To use this feature, the connecting device must be compatible with adaptive sync (FreeSync and/or G-Sync); have the latest graphic drivers; and be connected to the monitor using a DisplayPort (DP) cable.
• Adaptive Sync is incompatible with MPRT mode. Enabling one will disable the other.

Indicator Light

Solid blue light indicates power is on and the monitor is operating normally. Flashing red light indicates no video source has been detected or the power is low. Please ensure your computer is on and all video cables are fully inserted and/or connected.

OSD

• The On-Screen Display (OSD) Menu may be used to adjust your monitor’s settings and appears on the screen after turning on the monitor and pressing the Rocker button on back of the monitor.
• When using the monitor for the fi rst time, settings will automatically adjust to optimal settings according to your computer’s standard configuration settings.

1. Press the Rocker button to enter the OSD screen.
2. Push the Rocker button up or down to browse functions.
   • a. Highlight the functions you want to set and push the Rocker button to the right to enter the sub-menu.
   • b. Push the Rocker button up or down to browse the sub-menu. Then push the Rocker button to the right to highlight the functions you want to set.
   • c. Push the Rocker button up or down to highlight the options. The push the Rocker button to the right to confirm the settings and exit the current screen.
3. Push Rocker button to the left to return to exit the current screen and return to the previous menu.

OSD Menu Functions

according to activity
Aspect Ratio| Full, 16:9, 4:3| Select on-screen aspect ratio
Sharpness| 0, 25, 50, 75, 100| Set display sharpness
Color| Color Temperature| Normal, Cool, Warm, User, SRGB| Select color temperature
Gamma| Off, 1.8, 2.0, 2.2,

2.4

| Set Gamma add-in
Hue| 0-100| Adjust hue levels
Saturation| 0-100| Adjust saturation levels
Blue Light Filter| 0, 25, 50, 75, 100| Set blue light filter
Gaming Setup| Freesync/ G-Sync| On, Off| Turn the FreeSync function on/off
Overdrive| Off, Low, Middle, High| Activate overdrive and adjust its intensity
Game Assist| Timer, Crosshair, FPS Counter| Activate and toggle GAMEPLUS modes
HDR| On, Off| Turn on or off HDR function
DCR| On, Off| Turn on or off DCR function
MPRT| On, Off| Turn on or off MPRT function
Input| DP2, DP1, HDMI| NA| Switch to DP1, DP2, or HDMI signal input
System| Language| ENGLISH,| Set OSD language
OSD Setup| H Position| Adjust the OSD’s horizontal position
V Position| Adjust the OSD’s vertical position
OSD Timeout| Set how long the OSD remains open after non-use
Transparency| Set the OSD’s overall transparency
Audio| Mute, Volume| Toggle the Mute function, or adjust audio volume
Reset| Confirm, Cancel| Confirm or cancel monitor

configuration reset

USB Upgrade| Confirm, Cancel| Confirm or cancel to use USB updata
User Data| User1, User2, User3| Load, Save| Load and/or save custom user color

profiles

Enter Shortcut Menus

• You can use the Rocker Button to quickly access the desired shortcut menu:

• Push the Rocker button up to enter the Signal Input screen. Push the Rocker button up or down to toggle input selections.

• Then press the Rocker button to the right to confirm the setting.

• Push the Rocker button to the right to enter the Preset screen. Push the Rocker button up or down to select the desired present. Then press the Rocker button to the right to confirm the setting.

• Push the Rocker button down to enter the Volume screen. Push the Rocker button up or down to adjust the audio volume. Then press the Rocker button to the right to confirm the setting.

• Push the Rocker button to the left to enter the Game Assist screen. Push the Rocker button up or down to toggle options. Then press the Rocker button to the right to confirm the setting.

Troubleshooting

• The screen is blank
• Press the power button to turn the monitor on.
• Confirm the brightness and contrast settings are set normally.
• Check if the indicator light is flashing. If so, there is no signal from your video source.
• If your source is a notebook or laptop, make sure it’s powered on and set to mirror or extension mode.
• The image is out of focus
• Make sure the video cable is inserted properly at both ends.
• The screen is flashing
• Try an alternative power source. Insufficient power can cause this issue.
• Make sure devices such as non-shielded speakers, fl uorescent lighting, AC transformers, table fans, etc., are a safe distance away from your screen to avoid magnetic disturbances.
• The color bleeds or visual effects appear unusual.
• If your screen is all red or blue, or any colors disappear, check to see that the cable is properly inserted. A loose connection can cause a bad signal.
• Try connecting to another video source for comparison.
• The screen appears to be scrolling, rolling, or moving unusually.
• Check that your source frequency is within 165Hz.
• Reconnect and ensure your video cable is secure.
• The indicator light does not work
• Check that the power is on.
• Make sure the power cable is properly connected to the monitor and power source.
• Cannot plug and play.
• Check PC requirements to make sure it is compatible with the monitor.
• Check graphics card requirements to make sure it is compatible with the monitor.
• Dim image
• Adjust the brightness and contrast ratio.
• Image jitter/moire pattern
• Nearby electric equipment may be interfering with the monitor.
• Light indicator is on or flashing, but there is no image displayed on screen
• Check that the monitor power is on.
• Check that the graphics card is installed properly.
• Make sure the power cable is properly connected to the monitor and power source. Image position is not centered/the size is not right
• Please adjust Clock or Auto settings.
• Color difference (colors are not optimized)
• Adjust RGB color settings or reset color temperature.

Cleaning

• The monitor needs cleaning. Take the following steps when cleaning. Do not press the monitor display with hands or other objects; otherwise, there is a risk of damaging the screen.

1. Power off the monitor and PC.
2. Disconnect the power cord from the product.
   • Do not touch any cords or cables wet hands. Electric shock may result.
3. Use a dry, non-abrasive cloth to gently remove dust and debris.
4. Lightly wet another soft cloth in water. Ring the cloth out well. Gently wipe the exterior of the product.
   • Never use alcohol, solvent, surfactant or ammonia-based cleaning solutions. Do not spray water or detergent directly on the product.
5. Connect the power cord to the product when cleaning is finished.
6. Power on the product and PC.

Information

Specifications

Audio Out

Power| DC 19V / 3.42A
Power Consumption| Typical: ≤65W; Off/Sleep mode: ≤ 0.5W
OSD Language| English,
Environmental Temperature & Humidity| Operating temperature: 32ºF to 104ºF
Storage temperature: 14ºF to 140ºF
Operating relative humidity: RH 20% to 85% (non-

condensation)

Tilt Angle| Forward 5º; Backward 15º
VESA Mounting| 100 x 100 mm
Dimension (With Stand)| 28.0 x 20.7 x 9.9 in (711 x 526 x 251 mm)
Weight| 15.2 lb. / 20.06 lb. (incl. packaging)

Resolution Compatibility for DisplayPort

• System Requirements below are the minimum system requirements for your GNV32DBE monitor. The requirements are recommended in order to properly use all of the monitor’s features and ensure high-quality picture.
• Minimum Requirements Operating System: Windows® 7 / Windows® 8 / Windows® 10 64-bit (latest service pack) or higher, Processor (CPU): Intel® Core™ i5 or AMD Phenom™ II X3 or higher, Graphics Card: NVIDIA® GeForce® GTX 950 or AMD Radeon™ R9 380 or higher, Memory: 6 GB RAM
• All trademarks and registered trade names are the property of their respective owners.

Three-Year Limited Hardware Warranty

• Your VIOTEK® GNV32DBE Curved Gaming Monitor (“Product”) includes a Three-Year Limited Hardware Warranty (“Warranty”). The Warranty covers product defects in materials and workmanship under normal use. This Warranty is limited to residents of the United States and Canada only and is available only to original purchasers. This Warranty gives you specific legal rights and you may also have other rights which vary from state to state.This Warranty starts on the date of your purchase and lasts for three years (the “Warranty Period”). The Warranty Period is not extended if the Product is repaired or replaced. We may change the availability of this limited warranty at our discretion, but any changes will not be retroactive. Warranty services are provided by Viotek Warranty Pro (“WP”). If a hardware defect arises and a valid claim is received within the Warranty Period, at its option and to the extent permitted by law, WP will: (1) repair the hardware defect by using new or refurbished parts that are equivalent to new in performance and reliability; or (2) exchange the Product with a new product or a refurbished one that is substantially equivalent to the original product. This Warranty is for one replacement only of like-items and does not cover items out of production if the product is no longer made or stocked. This Warranty is not assignable or transferable. The original purchaser may call WP’s toll-free number at 1-855-229-9472 for service requests. When a product or part is exchanged, any replacement item becomes your property and the replaced item becomes WP’s property. This warranty only covers technical hardware defectiveness during the warranty period and under normal use conditions. WP does not warrant uninterrupted or error-free operation of this Product. This Warranty does not cover any damage due to: (a) transportation; (b) storage; (c) improper use; (d) failure to follow the product instructions or to perform any preventive maintenance; (e) modifications; (f) unauthorized repair; (g) normal wear and tear; (h) overclocking; or (i) external causes such as accidents, abuse, or other actions or events beyond our reasonable control.
• Important: Do not disassemble the Product. Disassembling the Product will void this Warranty. Only WP or a party expressly authorized by WP should perform service on this Product.
• DISCLAIMER OF WARRANTY: THE REMEDIES DESCRIBED ABOVE ARE YOUR SOLE AND EXCLUSIVE REMEDIES AND OUR ENTIRE LIABILITY
• FOR ANY BREACH OF THIS LIMITED WARRANTY. OUR LIABILITY SHALL UNDER NO CIRCUMSTANCES EXCEED THE ACTUAL AMOUNT PAID
• BY YOU FOR THE DEFECTIVE PRODUCT, NOR SHALL WE UNDER ANY CIRCUMSTANCES BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL, SPECIAL OR PUNITIVE DAMAGES OR LOSSES, WHETHER DIRECT OR INDIRECT. SOME STATES DO NOT ALLOW THE EXCLUSION OR
• LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. THE DURATION AND REMEDIES OF ALL IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE LIMITED TO THE DURATION OF THIS EXPRESS LIMITED WARRANTY.

DECLARATION OF CONFORMITY

• This device complies with Part 15 of the FCC Rules.

Operation is subject to the following two conditions:

• This device may not cause harmful interference, this device must accept any interference received, including interference that may cause undesired operation.

FCC

RELATED INFORMATION:

• This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
• The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications to this equipment. Such modifications could void the user’s authority to operate the equipment.
• COPYRIGHT © 2021 VIOTEK. ALL RIGHTS RESERVED.

Documents / Resources

| VIOTEK GNV32DBE 32 Inch Curved Gaming Monitor [pdf] User Manual
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