DEFENDER GUARD PRO Plug In Power Security Camera User Guide

June 10, 2024
Defender

DEFENDER logo GUARD PRO
QUICK START GUIDE

GUARD PRO Plug In Power Security Camera

ATTENTION
For Returns or Support you MUST contact
DefenderCameras.com/Support

DEFENDER GUARD PRO Plug In Power Security Camera - qr
codehttps://support.defendercameras.com/hc /en-us

NEED HELP?
DefenderCameras.com/Support

http://www.defendercameras.com/guardprosupport

Open your camera & scan this
QR code for access to the Defender
Guard PRO Support Center

WHAT’S INCLUDED

  • Guard Pro Camera with pre-installed Micro SD Card
  • Camera Power Supply (10 ft)*
  • Camera Power Extension Cable (25 ft)
  • Camera Mountng Hardware
  • Window Warning Sticker
  • Drilling Template
  • Ethernet Cable Shield
  •  Free Lifetime Customer Support

*IMPORTANT: The Camera Power Supply is NOT waterproof.

REGULATORY INFORMATION

The regulatory information herein might vary according to the model you purchased. Some information is only applicable for the country or region where the product is sold.
FCC Information
CAUTION
Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
FCC Conditions:
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

  • This device may not cause harmful interference.
  • This device must accept any interference received, including interference that may cause undesired operation.

FCC Compliance:
This equipment has been tested and found to comply with the limits for a digital device, pursuant to part 15 of the FCC Rules.
This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communication.

  • For class A device, these limits are designed to provide reasonable protection against harmful interference in a commercial environment. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.
  • For class B device, these limits are designed to provide reasonable protection against harmful interference in a residential installation. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and receiver.
  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help.

Privacy Protection Notice
As the device user or data controller, you might collect personal data of others such as face, fingerprints, car plate number, Email address, phone number, GPS and so on. You need to be in compliance with the local privacy protection laws and regulations to protect the legitimate rights and interests of other people by implementing measures include but not limited to: providing clear and visible identification to inform data subject the existence of surveillance area and providing related contact.

FIRST, SOME LEARNING

Important: Guard Pro Wi-Fi Camera will only work on 2.4 GHz Wi-Fi network and is not compatible with 5 GHz networks.

DEFENDER GUARD PRO Plug In Power Security Camera - FIRST, SOME
LEARNING

LED Indicator Light Meaning

| Solid: Initializing
---|---
| Flashing: Camera not connected
| Solid: Camera is connected
| Flashing: Camera ready to connect

Note: If you see a solid/flashing red indicator on the front of the camera, please reset the camera by pressing and holding the reset button until you hear a beep. If you see
a flashing green light, the camera is ready to connect.
What You’ll Need

  • High speed internet connection and wireless router
  • Drill and or Phillips #2 screwdriver (Drilling template included)
  • 3/32” drill bit for pilot holes
  • 7/32” drill bit for wall anchors
  • 7/8” long drill bit (Choose the right drill bit based on the surface material)
  • A compatible Android or iOS phone or tablet
  • Ethernet cable (If you’d like a wired camera setup)

LET’S GET STARTED

  1. Download the App
    Download the Defender Guard app and follow the steps to create an account. An email account is required for verification.DEFENDER GUARD PRO Plug In Power
Security Camera - qr code2https://play.google.com/store/apps/details?id=com.vezel.android.defendercuard&hl=en_US&gl=US
    https://apps.apple.com/us/app/defender-guard/id1471331497

  2. Plug-In Your Camera to Power On
    Before connecting your camera to the App, wait 60 seconds for the LED indicator light to flash green.

DEFENDER GUARD PRO Plug In Power Security Camera -
Plug

SETTING UP YOUR CAMERA

Step 1: Connect to Wi-Fi and Pair Your Camera

  1. Tap + to add your camera, then tap Scan QR code.
    Note: If your mobile device cannot scan the QR code, tap “Add Manually”

  2. Scan the QR Code on the camera and tap “Next” to Proceed. Guard PRODEFENDER GUARD PRO Plug In Power Security Camera - Fig2We recommend to save the QR code image in case the QR code label on the camera gets damaged.

  3.  Follow the instructions and wait for the camera LED to flash green slowly. Tap “Next” to proceed.

  4. Join the camera’s local network to start the pairing. Select “Join” to enable the direct communication between your phone and camera.

  5. Select the Wi-Fi network you want to connect your camera with. The Wi-Fi network list here only shows 2.4 GHz. Note: If your Wi-Fi network is not listed here, please refresh the page.

  6. Enter your Wi-Fi Network password then tap “Next” Note: Make sure your phone is connected to the same network.

  7. Please wait while the device is connecting to the cloud.DEFENDER GUARD PRO Plug In Power Security Camera - Fig7

  8. Your device has now been added successfully! Tap “Done” to complete setup.DEFENDER GUARD PRO Plug In Power Security Camera - Fig8

Note: Please repeat these steps for each additional camera you want to connect.
Step 2: Position and Install Your Camera

DEFENDER GUARD PRO Plug In Power Security Camera -
Camera

Important: Before mounting your camera, use the app to test your Wi-Fi strength and video feed. Plug the camera in the area you’ll be monitoring and view your footage to
ensure you have a clear, uninterrupted view.
To check your network signal strength, tap > Tool > Wi-Fi Detection Tool > Wi- Fi Detection
Note: Cement walls, exterior finishes, and thick insulation can significantly affect Wi-Fi signal strength.

IMPORTANT:
The Camera Power Supply is NOT waterproof.
Using the recommended tools, install your camera in a preferred place, at a height where you can clearly see faces. Make sure there is a nearby power outlet.
Tip: Your Guard Pro Camera comes with a 25ft. extension cable, giving you 35ft. to mount your camera from the power outlet.

Using a Phillips #2 screwdriver, loosen the screw and adjust the position of your camera to ensure you get the best video view. Tighten the screw when finished. You can also adjust the antennas if required.

USING THE APP

Get To Know Your Home Screen

DEFENDER GUARD PRO Plug In Power Security Camera - APP

See It All With Live View

DEFENDER GUARD PRO Plug In Power Security Camera -
APP1

Setting Up Notifications

To access Notifications, navigate to the home screen, tap (• •), and select Message Settings. From here you can enable the notifications you wish to receive.
*Repeat for each camera.

Setting Up Motion Detection

To access Detection Settings, navigate to the home screen, tap (• •), select Device Details and then Detection
*Repeat for each camera.

DEFENDER GUARD PRO Plug In Power Security Camera -
Setting

If both Motion Detection and Human Detection are enabled, you will only receive the push notifications about Human activity while the motion clips will still be recorded.
Turn off Human Detection to receive notifications of both Human and Motion detections.

Human detection may not be 100% accurate. To minimize false notifications, we recommend using the Detection Region Setting and avoid any trees or larger moving objects.

Select Detection Sensitivity to set your motion sensitivity level. 1 is a low sensitivity level, with 5 being the highest.
Tip: We recommend starting with level 2 or 3, as level 5 will result in significant alerts.

Detection Region Setting

To access Detection Region Settings, from the home screen, tap (• •), select Device Details > Detection > Detection Region Settings
*Repeat for each camera.

DEFENDER GUARD PRO Plug In Power Security Camera -
Setting3

Tap (or drag) the grid to set your motion detection area. By default, regions highlighted in orange will detect motion. The grey and orange colors can be inverted by tapping the invert button

DEFENDER GUARD PRO Plug In Power Security Camera -
Setting4

Note: No alarm will be triggered when motion is detected in the non- motion detection areas.

Recording Setup

To access Continuous Recording settings, from the home screen, tap (• •), select Device Details > Local Storage Rule > General Record Storage
*Repeat for each camera.

DEFENDER GUARD PRO Plug In Power Security Camera -
Setup

Camera video will be continuously stored after enabled.
Note: Once your SD card is full, older footage will be overwritten.

To set a schedule or record continuously, select Recording Schedule.

Tap the Settings icon or any day of the week to add recording periods.

Spotlight Deterrence (Default Off)

To access Spotlight Deterrence, from the home screen, tap (• •), select Device Details > Spotlight > Alarm Linkage White Light
*Repeat for each camera.

DEFENDER GUARD PRO Plug In Power Security Camera -
Setup4

Note: with Alarm Linkage White Light on, the spotlight will flash.
Siren Deterrence (Default Off)
To access Night Vision, from the home screen, tap (• •), select Device Details

Alert Tone > Alarm Linkage to turn on/off the Siren
*Repeat for each camera.

DEFENDER GUARD PRO Plug In Power Security Camera -
Setup5

Note: The Siren is very loud (110db) ensure no one is near the camera when enabling it.

Setting Up Night Vision

To access Night Vision, from the home screen, tap (• •), select Device Details

Night Vision > Night Vision Mode
*Repeat for each camera.

DEFENDER GUARD PRO Plug In Power Security Camera - Setting
Up

Night Vision Modes

DEFENDER GUARD PRO Plug In Power Security Camera - Setting
Up1

Setting Up More
To access More, from the home screen, tap (• •), select Device Details and tap More

DEFENDER GUARD PRO Plug In Power Security Camera - Setting
Up2

How to Share Device Access

  1. To access the Share Device functionality, from the home screen, tap (• •), and select Share Device
  2. Tap the “+” icon to add shared usersDEFENDER GUARD PRO Plug In Power Security Camera - Setting Up3
  3. Enter the email of the user you want to share with and tap “Next”
  4. Select the permissions for the shared user and tap “Done” to complete the setup.DEFENDER GUARD PRO Plug In Power Security Camera - Setting Up4

Tip: Each user will need to download the Defender Guard app and create their own account before sharing access.

FREQUENTLY ASKED QUESTIONS

How many Guard/Guard Pro cameras can I connect to the Defender Guard App?
You can connect a total of 16 cameras to the Defender Guard App and view up to 4 cameras at once. We recommend no more than 6 Guard/Guard Pro cameras be connected in the same home/building to avoid interference issues.
Can I allow other people to view my Guard cameras remotely?
You may share the Defender Guard app access with up to 5 additional users.
Each user will need to download the Defender Guard app and create their own account before sharing access.
How many hours of recorded footage can the Guard Pro store?
Recording time varies depending on the size of the Micro SD card that is inserted. You can receive up to 288 hours of uninterrupted video recording to your SD card. Once your card is full, older footage will be overwritten to ensure you never stop recording. The Guard Pro SD memory can be expanded up to 256GB.
32GB = 36 Hrs 64GB = 72 Hrs 128GB = 144 Hrs 256GB = 288 Hrs
Is Guard Pro compatible with any Defender Camera system?
The Guard Pro is only compatible with the Defender Guard camera. It can not be used with any other Defender Camera system.
Can I View my Live or Recorded Footage from a Web Browser?
We do not offer web viewing. You can view the footage from the free Defender Guard app with compatible IOS/Android smart phones/tablets. Alternatively, you may export the footage from the SD card onto a personal computer using a compatible SD card reader.
DEFENDER® does not endorse any DEFENDER® products for illegal activities. DEFENDER® is not responsible or liable in any way for any damage, vandalism, theft or any other action that may occur while a DEFENDER® product is in use by the purchaser. We reserve the right to change models, configuration, or specifications without notice or liability. Product may not be exactly as shown.
©2021 DEFENDER® . All rights reserved. DEFENDER® , the DEFENDER® logo and other DEFENDER® marks may be registered. All other Trademarks are the property of their respective owners.
REV4010272021

DEFENDER logoDefenderCameras.com
/defenderusa
@DefenderCameras

References

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