Tineco Pure One Air Pet Series Smart Vacuum Cleaner Instruction Manual

: June 10, 2024
: Tineco

Tineco Pure One Air Pet Series Smart Vacuum Cleaner

Tineco-Pure-One-Air-Pet-Series-Smart-Vacuum-Cleaner-
product

PURE ONE AIR PET SERIES Smart Vacuum Cleaner
The PURE ONE AIR PET SERIES Smart Vacuum Cleaner is a household electrical appliance that can be used for indoor cleaning purposes only. It comes with a detachable supply unit for recharging the battery. It is recommended to use only the manufacturer’s recommended attachments while using the vacuum cleaner.

Important Safety Instructions

It is important to follow the safety instructions provided in the user manual to avoid electric shock, fire, and/or serious injury.

This appliance can be used by children aged 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children should not play with the appliance. Cleaning and user maintenance shall not be performed by children without supervision.
The appliance is not to be used by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge unless they have been given supervision or instruction.
For INDOOR use ONLY. Do not use the appliance outdoors, nor in commercial or industrial environments. Do not use the appliance on wet surfaces or surfaces with standing water.
Do not allow to be used as a toy. Close attention is necessary when used by or near children, pets or plants.
Use only as described in this manual. Use only the manufacturer’s recommended attachments.
Do not use a damaged cord or plug. If the appliance has been dropped, damaged, left outdoors, dropped into water, or is not working as it should, return it to a service center.
Do not handle chargers, including charger plugs, and charger terminals with wet hands.
Do not block openings. Stop use if openings become blocked. Clean and remove any blocked objects according to the manual instructions.
Keep hair, loose clothing, fingers, and all parts of your body away from openings and moving parts.
Use extra care when cleaning on stairs.
Do not use to pick up flammable or combustible liquids, such as gasoline, or use in areas where they may be present.
Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.
Do not use without a filter.
Prevent unintentional activation. Ensure the switch is in the off position before connecting to the battery pack, picking up or carrying the appliance. Carrying the appliance with your finger on the switch or powering on the appliance with the switch on may cause accidents.
Disconnect the battery pack from the appliance before making any adjustments, changing accessories, or storing the appliance. Such preventive safety measures reduce the risk of starting the appliance accidentally.
For the purposes of recharging the battery, only use the detachable supply unit provided with this appliance. A charger that is suitable for one type of battery pack may create a risk of fire when used with another battery pack.
Use appliances only with specifically designated Tineco battery packs. Use of any other battery packs may create a risk of injury and fire.
When battery pack is not in use, keep it away from other metal objects, like paper clips, coins, keys, nails, screws or other small metal objects, that can make a connection from one terminal to another. Shorting the battery terminals together may cause burns or a fire.
Under improper usage, liquid may be ejected from the battery; avoid contact. If contact accidentally occurs, flush with water. If liquid comes into eye contact, seek medical help. Liquid ejected from the battery may cause irritation or burns.
Do not use a battery pack or appliance that is damaged or modified. Damaged or modified batteries may exhibit unpredictable behavior resulting in fire, explosion or risk of injury.
Do not expose a battery pack or appliance to fire or excessive heat. Exposure to fire or temperatures above 266°F (130°C) may cause an explosion.
Follow all charging instructions and do not charge the battery pack or appliance outside of the temperature range specified in the instructions. Charging improperly or at temperatures outside of the specified range may damage the battery and increase the risk of fire.
Have servicing performed by a qualified repair person using only identical replacement parts. This will ensure that the safety of the product is maintained.
This appliance contains battery cells that are non-replaceable. Do not modify or attempt to repair the appliance or the battery pack except as indicated in the instructions for use and care.
Always turn off this appliance before connecting or disconnecting the motorized nozzle.
Do not charge or store the appliance outdoors or inside a car. Only charge, store or use the battery in a dry indoor area where the temperature is higher than 39.2°F (4°C) but lower than 104°F (40°C). The charger is for indoor use only.
The appliance is only to be used with the unit provided. The plug must be removed from the socket outlet before cleaning or maintaining the appliance.
Use only with supply unit. This appliance contains batteries that are non-replaceable.
WARNING: For the purposes of recharging the battery, only use the detachable supply unit provided with this appliance.

Product Usage Instructions

Before using the vacuum cleaner, read all instructions provided in the user manual carefully.
Ensure the switch is in the off position before connecting to the battery pack or picking up or carrying the appliance. Carrying the appliance with your finger on the switch or powering on the appliance with the switch on may cause accidents.
Use the manufacturer’s recommended attachments while using the vacuum cleaner.
Do not use the vacuum cleaner outdoors, nor in commercial or industrial environments. Do not use the appliance on wet surfaces or surfaces with standing water.
Do not use the vacuum cleaner to pick up flammable or combustible liquids, such as gasoline, or use in areas where they may be present.
Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.
Do not use the vacuum cleaner without a filter.
Use extra care when cleaning on stairs.
If the vacuum cleaner has been dropped, damaged, left outdoors, dropped into water, or is not working as it should, return it to a service center.
Disconnect the battery pack from the appliance before making any adjustments, changing accessories, storing the appliance. Such preventive safety measures reduce the risk of starting the appliance accidentally.
For the purposes of recharging the battery, only use the detachable supply unit provided with this appliance. A charger that is suitable for one type of battery pack may create a risk of fire when used with another battery pack.

Specifications

Product	PURE ONE AIR PET SERIES
Voltage	14.4V
Rated Power	230W
Dustbin Capacity	0.3L
Charging Time	3-3.5 hrs
AC Input	100-240V~

Disposal

The battery contains materials that are harmful to the environment and must be removed from the appliance before it is discarded.
Chargers, accessories and packaging should be sorted for environmentally friendly recycling. Do not put them into fire, water or soil. Do not dispose of chargers into household waste!
If battery leakage contacts skin or clothing, immediately flush with water to avoid irritation and seek medical help.

Overview

A. Dust Sensor
B. Dust Empty Release Button
C. Dustbin
D. HEPA Filter
E. Auto/Max Mode
F. Power Button
G. Digital Display

Digital Display

$Tineco-Pure-One-Air-Pet-Series-Smart-Vacuum-Cleaner-fig- $2$$

A. Malfunction
B. Battery
C. MAX Mode
D. Dust Monitoring Light

Accessories

Note:

Test an accessory on a small, inconspicuous area before use on sensitive surfaces.
To identify what should be included with your purchase, please refer to the packaging box.
As shown below, there are many components compatible with this model. If you require more accessories, please go to www.tineco.com or store.tineco.com.

Anti-tangle full-size power brush
Ideal for both hard floors and carpets. Picks up ground-in dirt with no hair wrap.

2-in-1 dusting brush
Switches between a wide and a soft brush by pressing the release button. The soft brush is most effective on hard-surface furniture while the wide brush is effective for upholstered furniture, curtains, etc.

Crevice tool
For corners, nooks, and other hard-to-reach places such as around car seats, picture frames, and cupboards.

Hair cleaning tool
Use the end with the small blade to remove hair and debris wrapped around the roller. Use the end with the brush to clean the brush window, and the dustbin, as required.

Mini power brush
For vacuuming upholstered furniture, mattresses etc. Vacuums pet hair and removes ingrained dirt.

Soft dusting brush
Angled bristles on a slender, oval-shaped rim provide anti-static, cushioned contact. Suitable for dusting shelves, lighting, delicate surfaces, electronics and more.

Flexible long crevice tool
Easy to bend, easy to reach tight spots. Suitable for cleaning dust behind and beneath furniture, around refrigerators, and many other tight gaps.

Multi-angle folding tube
An articulated joint makes it adjustable to allow for flexibility when cleaning from high to low.

Flexible extension hose
Excellent extension and flexibility to access hard-to-reach spaces; perfect for in-care use. Compatible with all non-motorized Tineco accessories.

Assembly

Tube Installation

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Brush Installation

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Charging Dock Installation

Lift up the charging post to the upright postion.
Press hard to fix the charging post firmly on the dock.
For easy storage, pull up the charging post and then press down.

Operation

Preparing for Use

Note:

Before the first use, please charge the appliance (see “Charging the Battery”) for 3-3.5 hours in an area where the ambient temperature is between 39.2°F (4°C) and 104°F (40°C).
Select an accessory and attach it to the appliance before use (see “Accessories”).

Press the button to activate the suction. Press it again to turn off the appliance.

The appliance will start in AUTO mode by default. Press the button to switch between AUTO and MAX modes.

Place the appliance and attachments on the charging dock for convenient storage after use. $Tineco-Pure-One-Air-Pet-Series-Smart-Vacuum-Cleaner-fig- $21$$

Cleaning Mode Selection

AUTO Mode

In AUTO mode, the color of dust monitoring light change according to the amount of dust detected.
The red dust monitoring light indicates more dust is detected whereas the blue light indicates less is detected. This mode automatically provides the best cleaning solution.

To enter AUTO mode:
Press the power button to activate the suction. The default setting on startup is AUTO mode.

When in MAX mode, press the When in MAX mode, press enter AUTO mode.

MAX Mode

In AUTO mode, press the button to enter MAX mode.

Note:
Keep sharp objects away from the digital display screen to avoid scratches and scrapes.

Emptying the Dustbin

Press the release button on the side of the dustbin to empty the contents.

Close and click the dustbin flap back into place.

Charging the Battery
Plug the adaptor into the charging port at the bottom of the dock.

Place the appliance on the charging dock and plug the adaptor into a wall outlet.

Warning:

Only use the Tineco-provided adapter to charge the appliance.
To avoid trip hazards, please place the appliance securely on the charging dock, near a wall during charging.
During long periods of not being used, store the appliance in a cool, dry place. Ensure the battery is fully charged every 3 months.
Do not expose the appliance to sunlight or freezing temperatures. Recommended temperature range: 39.2°F (4°C)~104°F (40°C).

Runtime

When in AUTO mode, the runtime is approximately 30 minutes. When MAX power is used, the runtime is approximately 10 minutes.
Estimated runtime data was obtained by a Tineco Laboratory using one battery and non-motorized accessories.

Charging Time

A full charge takes approximately 3-3.5 hours.
Estimated data was obtained by a Tineco Laboratory using ambient temperatures between 39.2°F (4°C) to 104°F (40°C).

Indicator

When in Use

Solid red light: motor failure, check to troubleshoot.
Blinking: air channel blocked / brush roller blocked, check to troubleshoot.
Blinking: battery level<5%.

During Charging

Breathing green light: charging.

Fully Charged

Battery level: 100%.

Maintenance

Note:

Clean the dustbin and filters after each use.
Wash and dry the HEPA filter every 3 months, replacing it every 12 months.

Dustbin and Mesh Filter

Turn counterclockwise to remove the mesh filter.
Do not turn the appliance upside down when removing or installing the mesh filter to prevent dust from entering the motor.
The mesh filter can be washed under cold running water and must be completely dry before reinstalling.
After cleaning, install the clean filter back into the main body, then close the dustbin flap.

HEPA Filter

Pull out the HEPA filter (in magnetic design) for cleaning. Do not use the appliance without first installing the HEPA filter.
The HEPA filter can be washed under running water and must be completely dry before reinstalling

Dust Sensor

To avoid dust accumulation which can affect cleaning performance, wipe the suction mouth with a damp cloth.

Brush Roller

With the power off, slide the switch to open the brush roller end cover, and rotate it counter-clockwise to pull out the brush roller.
After removing the brush roller, gently clean the brush window, suction mouth and the row of plastic teeth.
Fully reinsert the brush roller into the brush window and the end cover can be rotated counter-clockwise until it clicks securely back into place.

Warning:

The power brush contains electrical components which must not be soaked or washed with water.
To reduce the injury, do not touch the brush roller while the appliance is in working condition.

Troubleshooting

Problem	Possible cause	Solution
The appliance does not turn on	No power	Charge the battery
Auto protection for overheating	Restart after cooling down
The appliance is blocked (i.e. the tube, suction mouth or some other parts)

Check and remove blockages
Weak suction power| Dustbin and filters are full| Clean the dustbin and filters
The appliance is blocked

(i.e. the tube, suction mouth or some other parts)

|

Remove blockages

The brush roller tangled with hairs or fibers| Clean the brush roller
Battery won’t charge| The adaptor is not correctly inserted| Reinsert the adaptor correctly
The adaptor is not designed for this appliance|

Use the original adaptor

Malfunction blinking| Air channel blocked| Remove blockages, clean the filter and dustbin
The brush roller tangled with hairs or fibers| Clean the brush roller
Motor failure| Restart after cooling down
The sensor inside the dustbin is blocked| Clean the dust on the inner sensor
Abnormal motor sounds| The appliance is blocked (i.e. the tube, suction mouth or some other parts)| Remove blockages

Note:
If the above troubleshooting guide fails to provide a solution, please visit our website www.tineco.com for further support.

Warranty

2-YEAR LIMITED WARRANTY

Only applies to purchases made from authorized retailers of Tineco.
Is subject to adherence of the requirements outlined in this instruction manual, and is subject to further conditions outlined below.
This warranty is governed by and construed under the laws of the country in which the purchase took place. We provide 2-year warranty or a warranty period as stipulated by applicable local law, whichever is longer.

WHAT IS COVERED?

Your Tineco appliance has a 2-year warranty against original defects in material and workmanship when used for private household purposes in accordance with the Tineco Instruction Manual. Motorized accessories and battery bought separately come with a 1-year warranty.
This warranty provides, at no extra cost to you, all labor and parts necessary to ensure your appliance is in proper operating condition during the warranty period.
This warranty will only be valid if the appliance is used in the country in which it was sold.

WHAT IS NOT COVERED?
Tineco shall not be liable for costs, damages or repairs incurred as a result of:

Appliances purchased from an unauthorized dealer.
Careless operation or handling, misuse, abuse and/or lack of maintenance or use not in accordance with the Tineco Instruction Manual.
Use of the appliance other than for normal domestic purposes, e.g. for commercial or rental purposes.
Use of parts not in accordance with the Tineco Instruction Manual.
Use of parts and accessories other than those produced or recommended by Tineco.
External factors unrelated to product quality and use, such as weather, modifications, accidents, electrical outages, power surges or acts of God.
Repairs or alterations carried out by unauthorized parties or agents.
Failing to clear blockage and other hazardous material from the appliance.
Normal wear and tear, including normal wearing parts, such as clear bin, belt, filter, HEPA, brush bar, and power cord (or where external damage or abuse is diagnosed), carpet or floor damage due to use not in accordance with manufacturer’s instructions or failure to turn the brush bar off when necessary.
Reduction in battery discharge time due to battery age or use.

WARRANTY LIMITATIONS

Any implied warranties relating to your appliance including but not limited to warranty of merchantability or warranty of fitness for a particular purpose, are limited to the duration of this warranty.
Warranty coverage applies to the original owner and to the original battery only and is not transferable.
This limited warranty gives you specific legal rights. You may also have other rights which vary by region.
Manufacturer’s warranties may not apply in all cases, depending on factors such as use of the product, where the product was purchased, or who you purchased the product from.
Please review the warranty carefully, and contact the manufacturer if you have any questions.

WARRANTY SERVICE

Register:
We highly recommend that upon purchase, you register your appliance on the Tineco official website (www.tineco.com) and enjoy exclusive benefits. To register, please enter the whole serial number (found on the base of the main body).

Failure to register your product won’t diminish your warranty rights. $Tineco- Pure-One-Air-Pet-Series-Smart-Vacuum-Cleaner-fig- $42$$

How to Claim:
Please retain your proof of purchase. To make a claim under our Limited Warranty, you need to provide your serial number and the original purchase receipt with the purchase date and order number on it.