SWIFT STR880E POS Thermal Printer User Manual

POS Thermal printer user manual
（STR880ES）
（Ver 1.0 ）

STR880E POS Thermal Printer

Brief Introduction
STR880ES printer is a new type line thermal printer, which features in fast speed print, low print noise, high reliability, perfect print quality and ribbon needless, avoiding the vexation of regular maintenance.
STR880ES printer: small in outline dimension, simple operation, and extensive application, especially suitable for commercial cash register, PC POS, bank POS and all kinds of receipts print.
Warning
This is a class A product. In a domestic environment this product may cause rad iointerference in which case the user may be required to take adequate measures.

Chapter 1 Feature and Performance

1.1 Print Performance

• Print method: direct thermal
• Print paper width: 79.5±0.5mm
• Print density: 8 dots/mm, 576 dots/line
• Print speed: max 250mm ／sec.
•  Reliability
  (1)Print head life: 150km
  Using condition:
• Print 12 × 24 ASCII characters, print 50 lines each time, intermittent print repeatedly
• Use specified thermal paper (2)Cutter life: 1500,000 cuts.
  • Valid print width: 72mm

1.2 Print Paper

• Thermal paper roll model ：TF50KS －E （Japan paper co.ltd AF50KS-E(JUJO THERMAL)
• Thermal paper roll: Width －－－ 79.5xф80mm （max ）
  Outer Diameter －－－ 80mm （max. ）
  Inner Diameter －－－ 13mm （min. ）
  Thickness －－－ 0.06mm ～0.08mm

1.3 Print Font

• ANK Character Set : 12×24 dots ，1.5 （W ）×3.00 （H）mm
• GB2312-80(Chinese): 24×24 dots ，3.00 （W ）×3.00 （H）mm

1.4 Interface

• RS－232C Serial Interface ：
  DB-25 socket (female), supports XON/XOFF and TR/DSR protocols.
  Baud rate: 1200, 2400, 4800, 9600, 19200, 38400, 57600, 115200bps adjustable.
  Data structure: 1start bit + (7 or 8) data bits + 1 stop bit.
  Parity checking: no parity or odd, even parity optional.

• Ethernet Interface ：
  Standard Ethernet interface. RJ-45 socket

• USB Interface ：：
  Standard USB interface TYPE B socket

• Cash Drawer Control ：
  DC24V ，1A ，6-pin RJ-11 socket.

1.5 Print Control Commands

• Character print commands: support double-width, double height print of ANK characters, user-defined characters and Chinese characters, the character line spacing is adjustable.
• Graphics print commands: support the print of bit-map graphics and download bit-map graphics with different density 。
• GS bar code print commands: support UPC-A ，UPC-E ，EAN-13 ，EAN-8，CODE39，ITF ，CODEBAR，CODE93，CODE128,PDF417,QR bar code print.

1.6 Power Supply

• DC24V±10 ％，2A ，A-1009-3P power socket.

1.7 Operation Environment

• Operation temperature: 5～50℃; Relative humidity: 10 ～80 ％
• Storage temperature: -20～55℃; Relative humidity: 10 ～90%

1.8 Outline Dimension and Weight

• Dimension: 212 （L）mm×150（W ）mm×135 （H）mm
• Weight: 1456g (not including paper roll)

1.9 Model classification

Chapter 2 Operation instruction

2.1 Printer Appearance

2.2 Paper Installation
2.2.1 Paper Loading
STR880ES adopts 79.5mm width thermal paper roll.
Steps of Loading Thermal Paper Are as below: Hold down the upper cover button on the left side, open the movable upper cover and put the paper roll into it, draw a certain length of the paper roll, put the paper 5end on the print head, close the upper cover and press it downwards lightly.
Caution!

1. Pay attention to the direction of loading paper,make the printing surface face to the print head.
2. Please don’t feed or draw the paper forwards or backwards with hands.
3. Keep clean of the print head, avoid to influence the printing quality.

2.2.2 Solution to Paper Jam
If cutter jam, turn off the power, and turn on again, the cutter will be back to original position. If paper jam, open the paper storage cover, and take out the paper. If the
cutter can not be back to the original position, open the cover of it, and turn the white plastic gear by the direction suggestive on the cutter by hand to make the
cutter be back to the original position.
If cutter jam, but hope no loss of data in printer, can’t turn off the power. It has to get the cutter back to the original position by the above mentioned method by hand.
Then open the paper storage cover and take out the paper, close the paper storage cover. The printer will recover automatically from Cutting Error.

2.3 Interface
2.3.1 Serial Interface
The serial interface of STR880ES printer is compatible with RS-232C, supports DTR/DSR and XON/XOFF handshaking protocols, uses DB25 socket (female). The
pin order of the serial port is as Fig.2-2 shows:

Fig.2-2 Pin Order of Serial Port
The pin assignment of serial interface is shown in Fig. 2-3:

Pin No.| Signal Name| Signal Direction| Source| Description
---|---|---|---|---
1| FG|  | | Cover ground
2| TXD| Output| Printer| Printer transmits control code
X-ON/X-OFF and data to host
3| RXD| Input| Host| Printer receives data from host
4| RTS| Output| Printer| The same with 20pins DTR signal
6| DSR| Input| Host| Signal “MARK” means the host is busy and can not receive data.Signal “SPACE” means the host is ready to receive data.
7| GND| ………..| ……| Signal Ground
20| DTR| Output| Printer| Signal “MARK” means the host is busy and can not receive data.Signal “SPACE” means the host is ready to receive data.

Fig. 2-3 The pin assignment of serial interface
Note: (1)“Source” denotes the source that signal come from; (2)Logical signal level is EIA.
The baud rate and data structure in serial interface mode is 9600bps, 8-bit data bits, no parity bit and 1 stop bit.
The serial interface of STR880ES can be connected to standard RS-232C interface. When it is connected to IBM PC or its compatible machine, connection can accord to Fig.2-4.

Fig.2-4 Connection between STR880ES and IBM PC Serial Interface Sketch Map
The pin assignment of DB9 interface is as below shows:

and
can’t receive the data. When this is “SPACE” status, it means
the printer is “ready” to receive the data.
5| GND| …….| Signal Ground

2.3.2 USB Interface
The USB interface of STR880ES adopts TYPE-B pin socket
2.3.3 Ethernet Interface
The Ethernet interface of STR880ES adopts RJ45 pin socket
2.3.4 Cash Drawer Interface
The cash drawer interface of POS-STR880ES adopts RJ-11 6-pin socket, as Fig.2-7 shows:

Fig.2-7 Cash Drawer Interface
The pin assignment is as below ：

2.3.5 Power Connection
STR880ES uses the external power supply adopter as 24V±10 ％、2A, power socket is A-1009-3P model, as Fig. 2-10 shows:

The pin assignment is as above：
2.4 Indicator, buzzer and button
There is one button, one buzzer and three indicators on STR880ES printer.
【FEED】is paper feed button. The function of this button is on/off can be set by print command. When the function of this button is on, press【FEED 】button to feed
paper; release 【FEED】button to stop feeding button.
The buzzer can indicate the error and cutter status. Through parameters setting, the buzzer can be set into error alarm, paper-cut indicating or both above. The
types of error status are same as ERROR indicator.
The green POWER light is the power indicator. POWER indicator lighting means the printer is power on.
The red PAPER OUT light indicate the paper status. It means printer lack paper when it lights.
The red ERROR light is error status indicator. It is off when the printer works normally; while it flashes, the printer has abnormal alarm.
If ERROR indicator flashes and the buzzer sounds, it means the printer has error.
According to different flashing types, the different errors of printer are indicated:

1. Unrecoverable error: the times of indicator flashing and buzzer sound indicate the error type, then indicator persistently light.
2. Recoverable error: the times of indicator flashing and buzzer sound indicate the error type, then indicator is persistently off.
3. Automatic recoverable error: the indicator flashes and the buzzer sounds continuously.
4. Paper out: the indicator lights and the buzzer sounds persistently.
   The details are as below,
   a. Unrecoverable error, the indicator flashes several times, then persistently lights.
   Then cycle. The times of flashing means the error type.

Unrecoverabl
e error| LED flashes once : Memory read – write errors|
LED flash twice: Over-voltage|
LED flashes three times: the voltage is lack|
LED flashes four times : CPU Execution error (wrong address )|
| LED flashes five times : UIB error|
| LED flashes eight times : temperature detection of circuit is wrong|

b. Recoverable error: the indicator continuously flashes and persistently off for a period.

c. Automatic recoverable error: the indicator flashes continuously.

2.5 Turn on the printer
When the printer is off and paper case cover is closed, press the POWER button to turn on the printer. The status indicator and Paper Out indicator flashes twice
alternatively, then indicator off. The printer enters into the normal working mode.
2.6 Self-test
The self-test will check the condition of printer, if the printer prints out the self-tesreceipt correctly, it means the printer works normally except interface with hostOtherwise it needs to repair. The self-test will print out: Manufacturer name, printer model, software version,interface type, default value of printer parameters, 96 ANK characters in ASCIcode, content of default code-page (if language is set English) or name of Chinesecharacter library (if the language is set Chinese), bar code type. Way of self-test: hold down 【FEED 】button and turn on the printer, At this time,printer will print out self-test receipt.

2.7 Hexadecimal Printing
Turn on the printer according to the steps below, it will enter the mode of
Hexadecimal Printing

1. Open the cover ；
2. Hold down 【FEED】button ，and connect with power ；
3. Close the cover, the printer will print out 3 lines as below:
   Hexadecimal Dump
   To terminate hexadecimal dump, Press FEED button three times.
   This means the printer has entered hexadecimal printing mode, and under this mode, all of the input will be printed out as hexadecimal number, feed one line with
   single-click of “FEED” button, after 3 times, it will print out “ Completed ”,and exit hexadecimal printing mode.

2.8 Printer parameter Settings
This function is for the setup of parameters.
Steps for setting parameters: When printer power is off, open paper case cover firstly, then press the 【FEED】 button and turn on the printer. After status indicator and paper out indicator flash twice alternatively, press 【FEED】 button twice, then close pape case cover. Printer enters into parameter setting mode and print out the first set parameter and its default value. The details method of setting parameter can refer to Appendix A.
Steps for exiting of parameter setup: open paper case cover and press the【FEED】 button; then close paper case cover and release the 【FEED】 button. The printer
will save the setup of parameters, exit setting mode and enter the normal working mode.
The data will not be saved if turn off the printer directly.
2.9 Enter the program upgrade mode
When printer power is off ，open paper case cover, hold down the【FEED】 button,then turn on the printer. After the status indicator and paper out indicator flash alternatively, release【FEED】 button. Then press 【FEED】 button five times andprinter enters into the program upgrading mode. At this time, the indicator flashes once each second. Quick method of entering this mode: when printer power is off, open paper case cover, hold down the 【FEED】 button, then turn on the printer and release the 【FEED】 button. Printer enters into the program upgrading mode. At this time, the indicator flashes once each second.
Notice: After printer enters into Program Upgrading Mode, if paper out indicator lights, it means this interface can’t support program upgrading. Only serial interface
or USB interface can support program upgrading online.

Appendix A: Parameter setting

This appendix is the method to set default parameters of printer by buttons. Setup instruction: use the button of【paper case cover 】 to choose the setting items,
change the item by press the button 【paper case cover 】, and print out the current value. Use the button of 【FEED】to set the parameter, the parameter will be changed by press the 【FEED】 button.

Summary setting：

Documents / Resources

| SWIFT STR880E POS Thermal Printer [pdf] User Manual
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