cradlepoint PepWave MAX BR1 Pro 5G Mobile Router User Guide
- June 10, 2024
- Cradlepoint
Table of Contents
PepWave MAX BR1 Pro 5G
RENTAL EQUIPMENT SETUP GUIDE
Box Content:
- 1 x Protective Case
- 1 x 5G LTE Router
- 1 x Power Adapter
- 2 x Wi-Fi Antennas
- 4 x Cellular Antennas
- 1 x GPS Antenna
- 2 x Ethernet Cable Extensions
Quick Setup:
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Open router case. Always keep the case open during operation.
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The antenna and ethernet connections to the router are already in place. Take out the power adapter and LAN Ethernet extensions from router case.
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Plug in the power adapter. Please allow 5-10 minutes for the router to establish a cellular connection.
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Please refer to this legend for router status:
-Status LED Off, system initializing
-Cellular LED Blinking Slowly, connecting to network(s).
-Status LED Green, Ready
-Cellular LED Green, connected to network(s).
-Status LED Red, booting up or busy
-Status LED Blinking Red, boot up error
-Cellular LED Off, no cellular connection.
Wait up to 10 minutes, if it doesn’t turn solid green call for support.
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Connect your wired devices (e.g., printer or laptop) Connect an Ethernet cable to one of the female ends of the ethernet extensions to the rental equipment. If you have more than 2 devices on your order, please an Ethernet switch to one of the Ethernet extensions. (Ethernet switches are rented separately!)
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Connect your wireless devices (e.g., iPad / Surface Go / Laptop) Search on your wireless device for the Routers Wi-Fi Network Name” PEPWAVE#. The Wi-Fi password can be found on the routers Quick Start Guide, in the mesh pocket of the case.
Troubleshooting:
The router does not power up?| Verify your power source, try another wall
plug.
Please check if the power plugs are plugged in tightly.
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Wrong/incorrect password notification| Please verify Caps Lock is off on the
device you are connecting from. Use the password provided in the Quick Start
Guide in the pocket of the router case.
How much cellular data can I use?| Please review your contract to verify the
included cellular data in your rental contract. Typically, 3 GB of data are
free of charge. Avoid connecting personal laptops or Cell Phones to the
router. These devices typically run a lot of updates and can easily consume
more than 1GB per day per device.
I am connected to an internet hardline but have no internet.| Please confirm
with the provider of the hardline the following
1. Is the Ethernet hardline live?
2. Is the provided hardline set to DHCP. Note that our routers are not setup
for STATIC IP internet hardline.
3. Does the Router need to be whitelisted? If yes, the hardline provider will
need the MAC address from the router. The MAC address can be located on the
bottom of the router. This is typically the case when a hardline needs to
bypass “splash page”.
4. Confirm the hardline is connected to the Router’s WAN port and not on the
LAN port.
5. Verify with the venue (hardline provider) if there are any firewalls or
security measures that need to be provisioned.
Also, power cycle the router after connecting it to the hardline.
Setup Video Guide: Scan this QR code with your phone camera for video.
choose2rent.com
Contact our Support Team:
www.choose2rent.com/help
+1 800-622-6484 Ext. 3 (USA)