Alarm ADC-SHM-100-A System Enhancement Modul Installation Guide

: June 10, 2024
: ALARM

Table of Contents

Alarm ADC-SHM-100-A System Enhancement Modul
Product Information
Service package requirements
Installation precautions
In the box
Component Labelling
- Installation location
FCC
References
Read User Manual Online (PDF format)
Download This Manual (PDF format)

Alarm ADC-SHM-100-A System Enhancement Modul

Alarm-ADC-SHM-100-A-System-Enhancement-Modul-PRODUCT

Product Information

The Alarm.com Water DragonTM (ADC-SHM-100-A) is a water management solution that requires both the Water Management and Water Management Plus service package add-ons for usage. It is designed to help you remotely monitor and manage your water usage, detect potential leaks, and shut off your water supply when necessary. The device comes with status, network, and alert LEDs, a network button, and a power plug. The Water Dragon unit can be added to a Z-Wave network and controlled via the Alarm.com app or website.

Product Usage

Ensure that you have the Water Management and Water Management Plus service package add-ons for the usage of the Alarm.com Water DragonTM (ADC-SHM-100-A).
Install the device in a suitable location near your water supply line.
Use the add device wizard to complete device calibration. Follow the instructions given in the ‘Using the Add Device wizard’ section of the user manual.
Add the Water Dragon unit to your Z-Wave network by following the instructions given in the ‘Adding the Water Dragon to a Z-Wave network’ section of the user manual.
You can now use the Alarm.com app or website to monitor and manage your water usage, detect potential leaks, and shut off your water supply when necessary.

Note: In case of any issues during installation or usage, refer to the ‘Troubleshooting’ section of the user manual for assistance.

The Water Dragon must be used with the Add Device wizard to complete calibration. See ‘8. Using the Add Device wizard’ section in this guide.

Service package requirements

The Water Dragon (ADC-SHM-100-A) requires both the Water Management and Water Management Plus service package add-ons.
For information about how to update the service package on an account, see Update the service package on a customer account.

Installation precautions

Adhere to all relevant local codes and ordinances as they pertain to the Water Dragon.
Water shutoff valves and leak detection devices should never be installed on a fire suppression system. If a fire suppression system is present, ensure that the Water
Dragon is installed downstream of the branch leading to the fire suppression system.
The Water Dragon (ADC-SHM-100-A) is AC-powered. Ensure the area around the power outlet is dry before plugging in the device.
Do not apply power to the Water Dragon until the unit is fully assembled.
The Water Dragon should only be powered using the supplied power adapter (supports mains voltage: 100-240 VAC ~50/60 Hz).

In the box

Water Dragon (with DSK label)
Magnalube packet
Allen wrench
Pipe clips with 3M VHB tape (3/4’’ & 1’’) and zip ties
Power supply
Abrasive cloth strip
Spare transducer set screw
Spare zip ties
Spare pipe clip foam tape

Additional required hardware

Phillips screwdriver
Zip tie cutters
At least 7 inches of exposed water pipe (acceptable types: 3/4‘’ or 1’’ rigid copper, CPVC, or PEX)
Alarm.com compatible Z-Wave™ controller

Component Labelling

Status LED
Network LED
Alert LED
Network button
Power plug
Holes for Allen wrench (attaches the unit to clamps that clamp onto the pipe).

LEDs

Name	Color	Description
Network	Green	· On Added to a Z-Wave network

· Blinking: In Add mode

· Off Not added to a Z-Wave network

Alert| Red| · Blinking: Flow/Temperature event active; log in to the customer account for more details

· Off No active events

Status| Yellow| · On System calibration and monitoring

· Blinking

· 1 blink: Not calibrated

· 2 blinks: Calibration in progress

· 3 blinks: Hardware error detected

LEDs can be on or blinking independently of each other.
If all LEDs are off, the device has no power.
If the device is in Device Identification Mode, indicating there are multiple Water Dragon devices within range, all three LEDs will be blinking.
All three LEDs will also blink if the Network button is pressed for greater than 15 seconds, indicating that the button can be released, and a factory reset will occur. See
Resetting the Water Dragon to factory default settings for more information.

Network Button

The Network button is used for Z-Wave Add/Delete mode as well as to factory reset the device.

Using the Add Device wizard

Customers can access the Add Device wizard from the Customer Website or app > Settings > Managed Devices > Add Device > Water Valves or Meters > Water Dragon.
Installation technicians can access the Add Device wizard from Partner Portal > Customer Account > Equipment > Z-Wave Devices > Start Add Device Wizard > Water
Valves and Meters > Water Dragon
Installation technicians can also access the Add Device wizard from MobileTech > Customer Account > Quick Actions > Add Device > Water > Add Device Wizard > Log In as User to Mobile App > Water Valves and Meters > Water Dragon

Adding the Water Dragon to a Z-Wave network

After bringing the Water Dragon to the installation site,

Put the Z-Wave controller in Add mode. Refer to the controller’s documentation for more information.
Press the Network button on the side of the Water Dragon to begin the Add process. The Network LED on the unit will begin blinking.

After the Water Dragon is successfully added to the Z-Wave network, the Network LED on the control unit will turn solid green. If the Network LED is not illuminated after the Add process, repeat steps 1 and 2.
SmartStart-enabled products can be added to a Z-Wave network by scanning the Z-Wave QR Code present on the product if the controller is SmartStart enabled. No further action is required, and the SmartStart product will be added automatically within 10 minutes of being in the network’s vicinity. Please find the DSK as part of the product label on the side of the Water Dragon unit.

Installation location

First, identify the type of system you have. Schematics are provided to show an example of each type.
Pressure regulator

Installation location
Pressure regulator
Shutoff valve

Locate at least 7 inches of pipe downstream from the pressure regulator, which is where you will install the Water Dragon.

Well system

Installation location
Pump output

Check whether the pump connects to the pressure tank and then to the house supply, in that order.
If yes, locate 7 inches of pipe downstream from the pressure tank, which is where you will install the device.
If no, locate 7 inches of pipe on the line that feeds the house, which is where you will install the device. Do not install the device on pipe that feeds into the tank.

Radon mitigation system

Installation location
Water tank
Radon unit
Secondary unit
Bypass valve

Locate at least 7 inches of pipe downstream from the radon mitigation system, which is where you will install the device.

Pipe type
The Water Dragon is compatible with the following diameter and material of pipes:

¾” Copper M
1” Copper M
¾” Copper L
1” Copper L
¾” PEX
1” PEX
¾” CPVC
1” CPVC

Pipe type identification

PEX: Comes in red, blue, and white
CPVC: Typically, a yellowish, cream color
Copper M: Labeled “Type M” or has red print
Copper L: Labeled “Type L” or has blue print
An easy way to determine the pipe diameter is to try the clips on for size. The smaller clip is ¾’’ diameter and the larger clip is 1’’ diameter. The correctly sized clip should snap on and hold onto the pipe.

Set transducer spacing

Depending on the pipe material and diameter, the transducer spacing may need to be adjusted. Examine the module and the engraved labels as shown in the illustration to see whether adjustment is needed.
If adjustment is needed, locate the side screw. A singular side screw should be in either of the two holes. To adjust transducer spacing, remove the screw with a Phillips screwdriver and carefully slide the module into position. Retighten the side screw in the new position. Do not overtighten.

Prepare surface

Wipe down the selected pipe section with a towel or rag. Ensure there is a clean and smooth surface for installation.
If you have a copper pipe, use the provided abrasive cloth to lightly buff the surface until the exposed metal is smooth and shiny. Wipe down the surface of the pipe again with a towel or rag.

Install clips

Depending on the pipe diameter, locate either the pair of 3/4’’ or 1” clips for this installation. Place the clips on the pipe for size. It should easily fit and hold onto the pipe, leaving no gap.
Insert the pipe clips into the device.
Lightly tighten the screws with the provided Allen wrench, just enough for both pieces to stay in place.
Remove the red film tape from the clips’ adhesive pads.
If you are installing on a horizontal pipe section, the preferred mounting method is between 45 and 0 degrees offset. See the diagram.
press the Water Dragon onto the pipe for at least 30 seconds to adhere the clips in place.

Secure clips with zip ties

Gently remove the Water Dragon from the clips by loosening the screws with the Allen wrench.
Secure the clips in place by threading zip ties through the clips. Make sure the tail of the zip tie is pointing away from the unit so it will not impede the unit from seating on the clips. See diagram.

Use zip tie cutters to trim off the tail of the zip tie.

Add Magnalube

Apply a strip of Magnalube to both transducer modules as shown in the illustration and a dot of Magnalube onto the brass temperature pad.
Retain any extra Magnalube in case a reinstall is required at any point in the future.

Finish installation

Slide the device down onto the clips.
Tighten the screws with the Allen wrench until the unit is secure. The device should not rock or wobble on the clips and pipe.
Plug in the provided power supply and wait for the device to power up.
Close your main water supply valve.
Use the installation wizard in the customer mobile app or MobileTech to start the calibration, which will take about 5 minutes.
Optionally, with a Partner Portal login, you can run calibration by navigating to Partner Portal > Select Customer > Equipment > Configure Device > Calibrate Meter.
Turn on your main water supply valve and fully open a faucet in the home.
Wait while the device is calibrated, which will take about 1 minute once the water is flowing.
Close the opened faucet.
Wait while the calibration data is finished validating.

Troubleshooting

The Water Dragon is not communicating with the Z-Wave controller
If the Water Dragon did not pair properly to the Z-Wave network (check if the device appears on the Z-Wave controller or the Alarm.com account), try deleting the device from the network (see “Deleting the Water Dragon from the Z-Wave network”) and re-adding it.
If step 1 does not resolve the issue, install a Z-Wave repeater nearby and perform a Z-Wave network rediscovery. Repeat step 1 to verify the effectiveness of the repeater.
NOTE: Any wall-powered Z-Wave device acts as a repeater and improves the communication between the Z-Wave controller and the Z-Wave device you are installing.
If the Water Dragon did pair properly to the Z-Wave network, run a link quality test

Removing the Water Dragon from the Z-Wave network

Put the Z-Wave controller in Remove mode. Refer to the controller’s documentation for more information.
Press the Network button on the side of the Water Dragon to begin the Remove process. The Network LED on the control unit will begin blinking.
After the Water Dragon is successfully removed from the network, the Network LED will turn off. If the Network LED is still illuminated after completing the Remove process, repeat steps 1 and 2.

Resetting the Water Dragon to factory default settings

CAUTION: Resetting the Water Dragon to its factory default settings will delete the device from the Z-Wave network and restore all settings to their default values.
Press and hold the Network button for 15 seconds. All 3 LEDs will blink until the factory reset is complete. Please use this procedure only when the network primary controller is missing or otherwise inoperable.
Calibration issues
If calibration is unsuccessful, the install wizard will show one of the following issues and recommended actions.

Calibration issue	Recommended action(s)
Calibration signal too high	Verify pipe type

Verify transducer spacing

Calibration signal too low| Verify pipe type

Verify transducer spacing Re-apply Magnalube

Zero flow out of range| Verify unit placement

Check water valve and faucet

Insufficient flow| Verify unit placement

Check water valve and faucet

Noise| Verify pipe surface
Calibration issue| Recommended action(s)
---|---
Waveform validation error| Verify pipe type

Verify transducer spacing

Calibration gain high/low| Verify pipe type

Verify transducer spacing Re-apply Magnalube

Verify pipe type
Check the pipe type and select the diameter and material. For copper, look for markings on the pipes to determine whether it is Copper M or L. If you cannot determine the type, select Copper M.
Verify transducer spacing
Examine the engraved labels on the transducer and verify that your module is in the correct setting.

Re-apply Magnalube

Unplug the Water Dragon.
Unscrew it from the pipe clips.
Wipe the Magnalube off with a clean, dry rag.
Apply a strip of Magnalube to each transducer module and apply a drop to the brass temperature pad.
Slide the Water Dragon back down onto the clips and retighten the screws.

Verify Unit Placement

The unit should be installed on the main water line with at least 7 inches of pipe downstream from your water system
Refer to Installation Location earlier in the manual to identify your water system and ideal install location

Check Water Valve and Faucet

Ensure the main water supply and a faucet are fully open during water flow stage of calibration.

Verify pipe surface

Wipe down the selected pipe section with a towel or rag to ensure there is a clean and smooth surface for installation.
For a copper pipe, use the provided abrasive cloth to lightly buff the surface until the exposed metal is smooth and shiny.
Wipe down the surface of the pipe again with a towel or rag.

Notices

FCC

The ADC-SHM-100-A complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

This device may not cause harmful interference.
This device must accept any interference received, including interference that may cause undesired operation.

NOTE: Changes and Modifications not expressly approved by Alarm.com can void your authority to operate this equipment under Federal Communications Commission rules.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
RF exposure safety: this device complies with FCC RF exposure limits and has been evaluated in compliance with mobile exposure conditions. The equipment must be installed and operated with minimum distance of 20cm of the human body.

IC statement

This device (ADC-SHM-100-A) complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions:
this device may not cause interference, and
this device must accept any interference, including interference that may cause undesired operation of the device.
RF exposure safety : this device complies with ISED RF exposure limits and has been evaluated in compliance with mobile exposure conditions. The equipment must be installed and operated with minimum distance of 20cm of the human body.
Z-Wave
This product can be operated in any Z-Wave network with other Z-Wave-certified devices from other manufacturers. All mains operated nodes with the network will act as repeaters regardless of vendor to increase reliability of the network.

Z-Wave Long Range