KACO Blueplanet NX3 Solar PV Inverter User Manual
- June 10, 2024
- KACO
Table of Contents
- KACO Blueplanet NX3 Solar PV Inverter
- Important Safety Instructions
- General information
- Safety
- Description of the device
- Technical data
- Transportation and Delivery
- Assembly and preparation
- Installation
- Commissioning
- Configuration and operation
- Maintenance and troubleshooting
- Decommissioning and dismantling
- Disposal
- Service and warranty
- Appendix
- References
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
KACO Blueplanet NX3 Solar PV Inverter
KACO blueplanet 3.0 – 20.0 NX3 M2 Photovoltaic Feed-In Inverter
The KACO blueplanet 3.0 – 20.0 NX3 M2 is a photovoltaic feed-in inverter designed to convert DC power generated by solar panels into AC power suitable for use in homes or on the grid.
Important Safety Instructions
- Only authorized electricians should handle the installation and maintenance of the device.
- Read and understand the manual before installing or using the device.
- Observe all assembly and installation instructions for the device and other parts of the system.
- Store the instructions and other documents near the system and make them available at all times.
- Failure to observe warnings and instructions may lead to serious bodily injury or death.
Proper Use
The KACO blueplanet 3.0 – 20.0 NX3 M2 is designed for use with solar panel systems. It converts DC power into AC power suitable for use in homes or on the grid. Only authorized electricians should handle the installation and maintenance of the device.
Protection Features
- Overvoltage protection
- Undervoltage protection
- Overload protection
- Short-circuit protection
Mode of Operation
The device converts DC power generated by solar panels into AC power suitable for use in homes or on the grid.
System Layout
The device should be installed in accordance with assembly and installation instructions for the device and other parts of the system. Some documents required to register the system and have it approved are included with the manual.
Electrical Data
- Input voltage range: 200-1000 VDC
- Maximum input current: 33A
- Nominal output power: 3.0-20.0 kW
General Data
- Dimensions: 700 x 585 x 227 mm
- Weight: 48 kg
Environmental Data
- Operating temperature range: -25°C to +60°C
- Protection class: IP65
For more detailed information, refer to the technical data sheet and other documents available for download at www.kaco-newenergy.com.
Legal provisions
The information contained in this document is the property of KACO new energy
GmbH. Publication, in whole or in part, requires the written permission of
KACO new energy GmbH.
KACO warranty
The latest version of our warranty conditions is available for download at
http://www.kaco-newenergy.com in the download folder.
Definitions on product designations
In this Manual the product „Photovoltaic feed-in inverter “designated as a
device for reading reasons.
Trademarks
All brand and product names used in this document are trademarks or registered
trademarks, A lack of identification does not mean that a product or
designation/logo is free of trademarks.
Software
This device contains open-source software developed by third parties and in
some cases licensed under GPL and/or LGPL.
Further details on the subject and a list of the open-source software used as
well as the associated licence texts can be found in the associated “KACO NX
Setup” APP in the “Info” menu under “License Wifi-Stick” and “Licence Mobile-
APP”.
General information
About this document
WARNING
Improper handling of the device can be hazardous!
You must read and understand the manual in order to install and use the device safely!
Other applicable documents
During installation, observe all assembly and installation instructions for
components and other parts of the system. These instructions also apply to the
equipment, related components and other parts of the system.
Some of the documents which are required to register your system and have it
approved are included with the manual
Storing the documents
These instructions and other documents must be stored near the system and be
available at all times.
- The current version of the manual can be downloaded from www.kaco-newenergy.com .
German original version
This document has been produced in several languages. The german-language
version is the original version. All other language versions are translations
of the original version.
More information
Links to more detailed information can be found at www.kaco-
newenergy.com.
| Document title | Document type |
|---|---|
| Technical data sheet | Product flyer |
| Remote access via iOS / Android App | Application note – Installation and use |
of the APP
Communication structure without/with data logger| Application note
Modbus protocol| Application note
SunSpec Information Model Reference| Application note
Software package| Application note
Firmware| Automatically update for iOS / Android App
EU Declaration of Conformity
Country-specific certificates Certification for specific subassembly
|
Certificates
Layout of Instructions
symbols used
safety warnings symbols guide
-
DANGER
High risk
Failure to observe this warning will lead directly to serious bodily injury or death. -
WARNING
Potential risk
Failure to observe this warning may lead to serious bodily injury or death. -
CAUTION
Low-risk hazard
Failure to observe this warning will lead to minor or moderate bodily injury. -
NOTICE
Risk of damage to property
Failure to observe this warning will lead to property damage.
additional information symbols
NOTE
Useful information and notes
Information that is important for a specific topic or objective, but that is
not safety-relevant.
Symbols for instructions
P Prerequisite for use.
1 Carry out the next step
2 Additional action sequence
ð Interim result of the action
» End result
Target group
All activities described in the document may only be carried out by specially
trained personnel with the following qualifications:
- Knowledge about how an inverter functions and operates
- Knowledge of the Modbus specifications
- Knowledge of the SunSpec Modbus specifications
- Training in the handling of hazards and risks during the installation and operation of electrical devices and systems.
- Education concerning the installation and start-up of electrical devices and systems.
- Knowledge of applicable standards and directives.
- Knowledge and adherence to this document with all safety notices.
Identification
You will find the name plate with the following data for service and other
requirements specific to installation on the right side panel of the product:
- Product name
- Part no.
- Serial number
- Date of manufacture
- Technical data
- Disposal information
- Certification marking, CE marking.
Safety
DANGER
Lethal voltages are still present in the connections and cables of the device
even after the device has been switched off and disconnected!
Severe injuries or death may occur if the cables and/or terminals/busbars in
the device are touched.
- Do not open the product.
- The device must be mounted in a fixed position before being connected electrically.
- Comply with all safety regulations and current technical connection specifications of the responsible power supply company.
- The device is only permitted to be mounted, installed and commissioned by a qualified electrician.
- Switch off the grid voltage by t turning off the external circuit breakers.
- Do not touch the cables and/or terminals/busbars when switching the device on and off.
- Check that all AC and DC cables are completely free of current using a clip-on ammeter.
The electrician is responsible for observing all existing standards and regulations. The following applies:
- Keep unauthorised persons away from the device and/or system
- In particular, making sure that the locally applicable version of the standard 1 “Requirements for special installations or locations – solar photovoltaic (PV) power supply systems” is observed
- Ensure operational safety by providing proper grounding, conductor dimensioning and appropriate protection against short circuiting
- Observe all safety instructions on the product and in these operating instructions
- Switch off all voltage sources and secure them against being inadvertently switched back on before performing visual inspections and maintenance
- When taking measurements on the live device:
- Do not touch the electrical connections
- Remove all jewellery from wrists and fingers
- Ensure that the testing equipment is in safe operating condition
- Modifications to the surroundings of the device must comply with the applicable national and local standards
- When working on the PV generator, in addition to disconnecting this from the grid it is also necessary to switch off the DC voltage using the DC isolator switch on the device
Proper use
The device is a transformerless PV inverter which converts the direct current
of the PV generator into grid-compatible three-phase alternating current and
then feeds the three-phase alternating current into the public power grid.
The device is built using state-of-the-art technology and in accordance with
the recognized safety rules. Nevertheless, improper use may cause lethal
hazards for the operator or third parties, or may result in damage to the
product and other property.
The device is intended for indoor and outdoor applications and may only be
used in countries for which it has been approved or for which it has been
released by KACO new energy and the grid operator.
Operate the device only with a permanent connection to the public power grid.
The country and grid type selection must be commensurate with the respective
location and grid type.
The requirements of the grid operator must be met for grid connection to take
place. The permission of the relevant authorities may also be required in
order to secure authorisation to connection to the grid.
| Country | Standard |
|---|---|
| EU | Harmonised document – HD 60364-7-712 (European implementation of the IEC |
standard)
The device must only be operated with PV arrays (PV modules and cabling) of
protection class II, in accordance with IEC 61730, application class A.
The name plate must be permanently attached to the product.
Any other or additional use is not considered proper or intended use and can
lead to an annulment of the product guarantee. This includes:
- Use of a distribution system that is not described (grid type)
- Use of sources other than PV-strings
- Mobile use
- Use in rooms where there is a risk of explosion
- Use in direct sunlight, rain or a storm or other harsh environmental conditions
- Outdoor use in environmental conditions that exceed the limits stated in the technical specifications >Environmental data
- Operation outside the specification intended by the manufacturer
- Overvoltage on the DC connection of over 1100 V
- Modifying the device
- Standalone mode
Protection features
The following monitoring and protection functions are built-in:
- RCMU (Residual Current Monitoring Unit)
- Overvoltage conductor / varistor to protect the power semiconductors from high-energy transients on the grid and generator sides
- Device temperature monitoring system
- EMC filter to protect the inverter from high-frequency grid interference
- Grid-side varistors grounded to earth to protect the product against burst and surge pulses
- Anti-islanding detection according to the current standards.
- Isolation detection / residual current monitoring and disconnection function to detect isolation faults.
NOTE
If the device is connected, the overvoltage conductors / varistors contained
in the device have an impact on the electrical system insulation resistance
test as per HD 60364-6 / IEC 60364-6 Low-voltage installations- Part 6:
Verification.
IEC 60364-6 6.4.3.3 describes two options for this case. The first option is
to disconnect devices with an overvoltage conductor or, if this is not
practicable, then the test voltage can be reduced to 250V
Description of the device
Mode of operation
The device converts the DC voltage generated by the PV-modules into AC voltage
and feeds this into the power grid. The starting procedure begins when there
is sufficient sunlight and a specific minimum voltage is present in the
device. The feed-in process begins once the PV generator has passed the
insulation test and the grid parameters are within the requirements imposed by
the grid operator for a specific monitoring time. If, as it gets dark, the
voltage drops below the minimum voltage value, feed-in mode ends and the
device switches off.
System layout
| Key | Definition / information on the connection |
|---|---|
| PV generator | The PV generator converts the radiant energy of sunlight |
into electrical energy.
Inverter with circuit-breaker| The PV generator is connected to the device’s
DC connection.
Line protection| The circuit breaker is an overcurrent protection device.
Feed-in meter| The feed-in meter is to be specified and installed by the power
supply company. Some power supply companies
also allow the installation of your own calibrated meters.
Selective main switch| The selective main switch is to be specified by the
power supply company.
Reference counter| The reference counter is to be specified and installed by
the power supply company. This measures the amount of
energy drawn.
DC integrated isolator switch| Use the DC integrated isolator switch to disconnect the device from the PV generator.
Technical data
Electrical Data
KACO blueplanet| 3.0 NX3 M2| 5.0 NX3 M2| 8.0 NX3 M2| 10.0 NX3 M2| 15.0 NX3 M2|
20.0 NX3 M2
---|---|---|---|---|---|---
DC Input levels|
Recommended generator power range| 4.5 kW| 7.5 kW| 12.0 kW| 15.0kW| 22.5 kW|
30.0 kW
MPP range@Pnom| 270V-850V| 400V-850V
Working range| 150-1000 V
Rated voltage| 630 V
Starting voltage| 180 V
Open circuit voltage| 1100 V
Max. input current (PV1/PV2) 2| 16A / 16A| 16 A/16 A| 20A /16A| 20A/16A| 32A
/20A| 32A/32A
Number of strings| 1/1| 1/1| 1/1| 1/1| 2/1| 2/2
Number of MPP controls| 2
Max. short-circuit current (ISC max.) 2
(PV1/PV2)
| 25A/25A| 25A/25A| 30A/25A| 30A/25A| 48A/30A| 48A/48A
Input source feedback current| 0 A
Polarity safeguard| yes
String fuse| no
DC overvoltage protection| Type II
KACO blueplanet| 3.0 NX3 M2| 5.0 NX3 M2| 8.0 NX3 M2| 10.0 NX3 M2| 15.0 NX3 M2|
20.0 NX3 M2
AC Output levels| |
Nominal power| 3 kVA| 5 kVA| 8 kVA| 10 kVA| 15 kVA| 20kVA
Rated voltage| 220 / 380 V [3/N/PE] / 230 / 400 V [3/N/PE] /240 / 415 V
[3/N/PE]
Voltage range: continuous operation| 160V – 300V|
| 34.6 A| 37.6 A| 312.2 A| 315.2 A| 322.8 A| 330.3 A
| [@220V] /| [@220V] /| [@220V] /| [@220V] /| [@220V] /| [@220V] /
Rated current| 34.4 A [@230V] /| 37.3 A [@230V] /| 311.6 A [@230V] /|
314.5 A [@230V] /| 321.8 A [@230V] /| 329 A [@230V] /
| 34.2 A| 37 A| 311.1 A| 313.9 A| 320.9 A| 327.8 A
| [@240V]| [@240V] /| [@240V] /| [@240V]| [@240V]| [@240V]
Max. continuous current| 4.8 A| 8.0 A| 12.8 A| 16.0 A| 24.0 A| 31.9 A
Contribution to peak short-circuit ip| 20,0 A| 20,0 A| 35,0 A| 35,0 A| 47,0 A|
65,0 A
Initial short-circuit alternating
current (Ik” first single period ef- fective value)
| ****
4,8 A
| ****
8,0 A
| ****
12,8 A
| ****
16,0 A
| ****
24,0 A
| ****
31,9 A
Short circuit current continuous
(Ik max output fault current)
| 4,8 A| 8,0 A| 12,8 A| 16,0 A| 24,0 A| 31,9 A
Inrush current| <20% of nominal AC current for a maximum of 20ms
Rated frequency| 50/60 Hz
Frequency range| 45 – 65 Hz
Reactive power| 0 – 60% Snom
cos phi| 0.8 inductive……. 0.8 capacitive
Number of feed-in phases| 3
Distortion factor (THD)| <3%
Max. voltage range (up to 100 s)| 300 V
AC overvoltage protection| Type III
2 The “Max. input current” is the maximal theoretical value during operation
at full power and minimal MPP voltage. The inverter will clip to the maximum
AC power output.
The “Max. short-circuit current (ISCmax.)” defines together with open circuit
voltage (UOCmax) the characteristic of the connected PV generator. This is the
relevant value for string sizing and is the absolute maximal limit for
inverter protection. The connected PV-Generator must be designed, that the max
short circuit current is below or equal to ISCmax of the inverter under all
foreseeable conditions. In no condition the design may result in a greater
short circuit current than ISCmax of the inverter.
General Data
KACO blueplanet| 3.0 NX3 M2| 5.0 NX3 M2| 8.0 NX3 M2| 10.0 NX3 M2| 15.0 NX3 M2|
20.0 NX3 M2
---|---|---|---|---|---|---
Max. efficiency| 97,28%| 97,47%| 97,69%| 97,68%| 97,75%| 97,78%
European efficiency| 95,82%| 96,45%| 97,03%| 97,14%| 97,33%| 97,44%
Self consumption: Standby| 5 W
Feed-in from| 60 W
Transformer unit| no
Protection class / over voltage
category
| I / III (AC) II (DC)
Grid monitoring| Country-specific
Distribution system| TN-C-System, TN-C-S-System, TN-S-System, TT-System
Display| LEDs
Controls| no
Menu languages| DE, EN
Interfaces| Communication device /
RS485
Communication| WLAN, SunSpec Modbus TCP-IP / SunSpec Modbus RTU, KACO Legacy
Protocol
Radio technology| WLAN 802.11 b / g / n
Radio spectrum| 2412MHz – 2472MHz
Antenna Gain| 2dBi
Potential-free relay| no
DC isolator switch| yes
AC isolator switch| no
Cooling| natural| Fan cooling
Number of fans| no| 1
Noise emission| < 40 dB(A)| < 45 dB(A)
Housing material| Aluminium
HxWxD| 503 mm 435 mm 183 mm
Weight| 16 kg| 17 kg| 18kg
Certifications| Overview: see homepage / download area
Environmental Data
KACO blueplanet| 3.0 NX3 M2| 5.0 NX3 M2| 8.0 NX3 M2| 10.0 NX3 M2| 15.0 NX3 M2|
20.0 NX3 M2
---|---|---|---|---|---|---
Installation height| 3000m
Installation distance from coast| 3000m
Ambient temperature| -25 °C …+60 °C
Power derating from| 40 °C
Protection rating (KACO installation
location)
| IP65
Humidity range (non-condensing) [%]| 100%
Accessories
| Accessories articles| KACO order no.
---|---|---
| Eastron SDM630| 3015600
Transportation and Delivery
Every product leaves our factory in perfect electrical and mechanical condition. Special packaging ensures that the devices are transported safely. The shipping company is responsible for any transport damage that occurs.
Scope of delivery
| Object | Description | Quantity |
|---|---|---|
| A | Inverter | 1 piece |
| B | Wall mounting bracket | 1 piece |
C
| Mounting accessory kit
Wall anchors, hexagon bolts (3×) M5×14 mm screw (2×)
| ****
1 set
D| DC connector (phoenix sunclix)| 2 pairs (3-10KW); 3 Pairs (15kW); 4 pairs
(20KW)
E| AC Plug connector| 1 piece
F| Communication device| 1 piece
G| Documentation| 1 set
H| RS485 terminal| 2 pcs
Check the equipment included
- Inspect the device thoroughly.
- Immediately notify the shipping company in case of the following:
- Damage to the packaging that indicates that the device may have been damaged.
- Obvious damage to the device.
- Send a damage report to the shipping company immediately.
- The damage report must be received by the shipping company in writing within six days following receipt of the device. We will be glad to help you if necessary.
transporting the device
CAUTION
Hazard due to impact; risk of breakage to the device!
- Pack the device securely for transport.
- Transport the device using the intended carrying handles of the packaging box.
- Do not expose the device to any shocks.
Installation tool
he codes given in the table below are used in all usage instructions for
assembly/installation/maintenance and disas- sembly for the tools and
tightening torques being used.
Assembly and preparation
Choosing the installation location
DANGER
Risk of fatal injury due to fire or explosions!
Fire caused by flammable or explosive materials in the vicinity of the device
can lead to serious injuries.
Do not mount the inverter in potentially explosive atmospheres or in the
vicinity of highly flammable materials
CAUTION
Property damage due to gases that have an abrasive effect on surfaces when
they come into contact with ambient humidity caused by weather conditions.
The device housing can be seriously damaged due to gases in combination with
air humidity resulting from weather conditions (e.g. ammonia, sulphur).
- If the device is exposed to gases, the installation must be carried out at observable locations.
- Perform regular visual inspections.
- Immediately remove any moisture from the housing.
- Ensure adequate ventilation at the installation location.
- Immediately remove dirt, especially on vents.
- Failure to observe these warnings may lead to device damage which is not covered by the manufacturer warranty.
NOTE
Access by maintenance personnel for service
Any additional costs arising from unfavourable structural or mounting
conditions shall be billed to the customer.
Installation space
As dry as possible, climate-controlled, the waste heat must be dissipated away
from the device
Unobstructed air circulation
When installing the device in a control cabinet, provide forced ventilation
for sufficient heat dissipation
Close to the ground, accessible from the front and sides without requiring
additional resources
Protected on all sides against direct weather exposure and sunlight (thermal
heating) in outdoor areas. Implementation where necessary via constructional
measures, e.g. wind breaks
Ensure that the inverter is installed out of the reach of children.
To ensure best operating status and prolonged service life, the mounting
ambient temperature of the inverter should be ≤40°C.
To avoid direct sunlight, rain, snow, ponding on the inverter, it is suggested
to mount the inverter in places with a top protective roof. Do not completely
cover the top of the inverter.
The mounting condition must be suitable for the weight and size of the
inverter. The inverter is suitable to be mounted on solid wall that is
vertical or tilted backwards (Max. 15°). It is not recommended to install the
inverter on wall made of plasterboards or similar materials. The inverter may
make noise when working.
Installation surface
- Must have adequate load-bearing capacity
- Must be accessible for installation and maintenance
- Must be made out of heat-resistant material (up to 90 °C)
- Must be flame resistant
- Minimum clearances to be observed during installation [see figure 9]
Unpacking the device
CAUTION
Risk of injury caused by excessive physical strain
Lifting the device, for transport, relocation and assembly, can result in
injuries (e.g. back injuries).
- Only lift the device using the grip recesses provided
Key
- Carton
- Device
- Protective packaging Lifting position
P The device is transported to the installation location.
| 1 Loosen packaging tape from cardboard box.
2 Open carton at the front.
3 Remove installation material and documentation.
4 Pull up top protective packaging to remove.
5 Remove device from the packaging to grab the cover together with the edge of
housing.
6 Place the protective packaging back into the carton.
7 Lift the device at the intended positions.
- Continue installing the mount
Fastening the mount
CAUTION
Hazard when using unsuitable fixing materials!
If unsuitable fixing materials are used, the device could fall and persons in
front of the device may be seriously injured.
- Use only fixing materials that are suitable for the mounting base. The fastening materials supplied are only suitable for masonry and concrete.
- Only install the device in an upright position.
NOTE
Power reduction due to heat accumulation!
If the recommended minimum clearances are not observed, the device may go into
power regulation mode due to insufficient ventilation and the resulting heat
build-up.
- Observe minimum clearances and provide for sufficient heat dissipation.
- All objects on the device housing must be removed during operation.
- Ensure that no foreign bodies prevent heat dissipation following device installation.
Key
- Drilling three holes [Ø 10mm with depth 70mm]
- Insert screws and anchors
- Take out the wall bracket
- Mounting the wall bracket
- Screw for securing purposes
- A Minimum clearance: 300 mm
- B Minimum clearance: 500 mm
- C Minimum clearance: 500 mm
P Cardboard packaging with mount and mounting kit removed from the packaging and opened.
| 1 Mark the mounting position on the wall surface according to the position of the mount plate by drawing three
marks.
NOTE: The arrow must be pointing upwards and be visible when the mount is
fastened to the wall. And make sure that the mount is oriented correctly.
2 Mark the positions of the drill holes using the slot in the mount..
NOTE: The minimum clearances between two devices, or the device and the
ceiling or floor must be considered.
3 Fix the mount to the wall using suitable mounting fixtures from the mounting
kit [W-10].
NOTE: Make sure that the mount is oriented correctly.
- Proceed with the installation of the device
Installing and securing the device
CAUTION
Risk of injury from improper lifting and transport.
If the device is lifted improperly, it can tilt and result in a fall.
- Always lift the device vertically using the grip recesses provided.
- Use a climbing aid for the chosen installation height.
- Wear protective gloves and safety shoes when lifting and lowering the device.
Lifting and installing the device
P The mount has been installed.
| 1 Lift the device using the grip recesses. Pay attention the device’s centre
of gravity!
2 Fit the device onto the mounting bracket. Check both sides of the heat sink
to ensure that it is securely in place [see figure 10].
3 Insert the screw provided into the lug of the mount and secure the device to
prevent it from being lifted off. [P /
2.5 Nm]
NOTE: Alternatively , at this point, the screw described above can be replaced by a special screw as anti-theft protection.
Device is installed. Proceed with the electrical installation
CAUTION
Property damage as a result of condensation
During pre-assembly of the devices, moisture can penetrate into the interior
via the DC plug connectors and the dust-protected threaded connections. The
resulting condensate can cause damage to the device during installation and
start-up.
Keep the device closed during pre-assembly and do not open the connection area
until you perform installation.
- Seal off any plug-in connections and screw fittings using sealing covers.
- Prior to installation, check the inner area for condensation and if necessary, allow it to dry sufficiently before installation.
- Immediately remove any moisture from the housing.
Installation
General information
DANGER
Lethal voltages are still present in the connections and cables of the device
even after the device has been switched off and disconnected!
Severe injuries or death may occur if the cables and/or terminals/busbars in
the device are touched.
- Do not open the product.
- The device must be mounted in a fixed position before being connected electrically.
- Comply with all safety regulations and current technical connection specifications of the responsible power supply company.
- Switch off the grid voltage by turning off the external circuit breakers.
- Check that all AC and DC cables are completely free of current using a clip-on ammeter.
- Do not touch the cables and/or terminals/busbars when switching the device on and off.
Surveying the connection area
The connection for the AC supply is located on the enclosure in the lower
right area. The DC input source is connected to the DC plugs and DC sockets on
the base plate.
A DC integrated isolator switch| D| Communication device
connection
---|---|---
B DC connector for PV generator| E| AC connection socket
C RS485 connection| F| Housing grounding
Making the electrical connection
NOTE
- Select conductor cross-section, safety type and safety value in accordance with the following basic conditions:
- Country-specific installation standards; power rating of the device; cable length; type of cable installation; local temperature.
Requirement for supply lines and fuse
DC-side|
---|---
Max. external diameter| 5 – 8 mm
Max. cable cross-section (with wire sleeves)| 2.5 – 6 mm² (DC plug connector)
Recommended cable type| Solar cable
|
---|---
AC-side|
Max. conductor cross-section| 4 – 16 mm²
Max. external diameter (withwire sleeves)| 18 – 21 mm
Length of insulation to bestripped off| 12 mm
Connection type| Vaconn AC connector
Fuse protection for installation provided by customer| Max 32 A at 16 mm²
Tightening torque| 2.0 Nm
Communication|
Recommended RS485 bus cable| Li2YCYv (twisted pair) black for laying cable
outside and in the ground, 2 x 2 x 0.5 mm²
| Li2YCY (twisted pair) grey for dry and damp indoor spaces, 2 x 2 x 0.5 mm²
Connecting the device to the power grid
P You have completed assembly.
| 1 Slide the cable fitting over the cable and the housing and seal over the
cable.
2 Remove the insulation from the cable. [sl. 75 mm]
3 Shorten the wires N, L by 2 mm than PE conductor and strip the wires N, L,
PE by 13 mm.
4 Flexible wires must be fitted with wire sleeves in accordance with DIN
46228.
5 Insert wires into the contacts in accordance with the markings on the
contact carrier.
6 Tighten screws on contact carrier. [ TX_25 / 2.0 Nm]
7 Press contact carriers into the housing with an audible “click”.
8 Secure the housing and tighten the cable screw fitting. [ W_40 / 5.0 Nm]
- Make the electrical connections.
Key| | |
---|---|---|---
1| Cable fitting| A| External diameter (φ18 to 21 mm)
2| Seal| B| Conductor cross-section (4 to 16 mm²)
3| Housing| C| Stripping length of the insulated conductors (approx. 12 mm)
4| Contact carrier| D| Stripping length of the outer sheath of AC cable
(approx. 75 mm)
Make the AC connection
AC connection plug configured correctly.
-
Insert the AC connection plug into the device connector on the device.
NOTE: The AC connection is secure when an audible click is heard. -
Lay the cables correctly and in accordance with the following rules:
- Lay the cables around the device with a minimum clearance of 20 cm
- Never lay cables over semiconductors (cooling bodies).
- Excessive bending force may negatively impact the protection rating. Lay the cables with a bending radius of at least 4 times the cable diameter.
- The device is connected to the power grid
| NOTE | NOTE |
|---|
An AC-side disconnection device must be provided during the final installation
stage. This disconnector mechanism must be installed so that it can be
accessed at any time without obstruction.
| NOTE
---|---
NOTE| If a residual current circuit breaker is necessary due to the
installation specification, a type A residual current circuit breaker must be
used.
For questions regarding the appropriate type, please contact the installer or our KACO new energy customer service.
| NOTE | NOTE |
|---|
When the line resistance is high, i.e. long cables on the grid side, the voltage at the grid terminals of the device will increase in feed-in mode. If the voltage exceeds the country-specific grid overvoltage limit value, the device switches off.
Ensure that the cable cross-sections are sufficiently large or that the cable lengths are sufficiently short.
Connect PV generator to device
Configuring the DC plug connector
| DANGER
---|---
DANGER
| Risk of fatal injury due to electric shock!
Coming into contact with live connections can cause serious injury or death. When there is sunlight present on the PV generator, there is DC voltage on the open ends of the DC cables.
› Make sure PV modules have good insulation against ground.
› On the coldest day based on statistical records, the Max. open-circuit voltage of the PV modules must not exceed the Max. input voltage of the inverter.
› Check the polarity of DC cables.
› Ensure there is no DC voltage present.
› Do not disconnect DC connectors under load.
Key|
---|---
1| Wire for DC connection| 5| Cable fitting
2| Spring| 6| Contact plug
3| Insert| 7| Coupling
4| Sleeve| |
P You have completed the assembly
P NOTE: Before proceeding with the isolation ensure that you do not cut any
individual wires.
| 1 Insert isolated wires with twisted ends carefully up to the connection.
NOTE: Wire ends must be visible in the spring.
2 Close the spring so that the spring latches and slide insert into sleeve.
3 Secure and tighten the cover on the cable fitting [ W_15/ 1.8 Nm].
4 Join insert with contact plug.
5 Check latch by lightly pulling on the coupling.
- Make the electrical connections
NOTE
The permissible bending radius of at least 4x the cable diameter should be observed during installation. Excessive bending force may negatively impact the protection rating.
- All mechanical loads must be absorbed in front of the plug connection.
- Rigid adaptations are not permitted on DC plug connectors
Checking the PV generator for a ground fault
| DANGER
---|---
DANGER| Risk of fatal injury due to electric shock!
Severe injury or death will result if the live connections are touched. When there is sunlight present on the PV generator, there is DC voltage on the open ends of the DC cables.
› Only touch the PV generator cables on the insulation. Do not touch the exposed ends of the cables.
› Avoid short circuits.
› Do not connect any strings with a ground fault to the device.
NOTE
The threshold value above which insulation monitoring reports an error can be set on the mobile device under Other protection settings – Minimum insulation resistance.
Ensure that there is no ground fault
1 Measure the DC voltage between the protective earth (PE) and the positive cable of the PV generator.
2 Measure the DC voltage between the protective earth (PE) and the negative cable of the PV generator.
ð If stable voltages can be measured, there is a ground fault in the DC generator or its wiring. The ratio between the measured voltages gives an indication as to the location of this fault.
3 Rectify any faults before taking further measurements.
4 Measure the electrical resistance between the protective earth (PE) and the
positive cable of the PV generator.
5 Measure the electrical resistance between the protective earth (PE) and the
negative cable of the PV generator.
ð In addition, ensure that the PV generator has a total insulation resistance
of more than 2.0 MOhm, since the device will not feed in if the insulation
resistance is too low.
6 Rectify any faults before connecting the DC generator.
Recommended standard connection
Possible wiring
Two DC strings for each MPP tracker
The MPP voltages of the two DC strings can be different. They are supplied
____by separate, independently operating MPP trackers (MPP trackers A and B)
Number of modules per string:
____P max : per string < 0.6 * max. recommended PV generator power
____MPP tracker A+B together < max. recommended PV generator power
____Imax: Depending on PV generator
__The input current per MPP tracker must not be exceed 40 A
Connection in parallel operation
Possible wiring
Both MPPTs must be connected individually to the generator junction box.
The DC inputs can also be connected in parallel. In this case, only lines with
____the same MPP voltage may be connected in parallel(U n1 =U n2 =U nx )
Number of modules per string:
When using the MPP Trackers in parallel mode, the maximum allowed power is 1,1x rated power. Also the maximum MPPT current is limited by the lowest value of all MPPTs.
For example, if the 15kW inverter is used in parallel mode, the maximum allowed power is 1,1x 15kW = 16,5kW and each MPPT current is limited to
__20A (since one MPPT is rated for 32A and the other is rated for 20A).
Open the incidental “KACO NX Setup” APP for these devices.
1. Select
functions> via the
2. Activate function
It is necessary to install an external string fuse.
» The parallel mode is activated.
NOTE
Additional Information
For further information, please refer to the associated “Installation and use
of the APP”.
Designing the PV generator
CAUTION
Damage to components due to faulty configuration!
In the expected temperature range of the PV generator, the values for the no-
load-voltage and the short circuit current must never exceed the values for
Udcmax and Iscmax in accordance with the technical data.
- Observe limit values in accordance with the technical data.
NOTE
Type and configuration of the PV modules
Connected PV modules must be dimensioned for the DC system voltage in
accordance with IEC 61730 Class A, but at least for the value of the AC grid
voltage.
NOTE
Sizing of the PV generator
The device is designed with a reserve of DC short-circuit current withstand
capability. This allows oversizing of the connected PV generator. The absolute
limit for the PV generator is the value of the maximum short circuit current
(lsc max) and maximum open circuit voltage (Uoc max).
Connecting the PV generator
DANGER
Risk of fatal injury due to electric shock!
Severe injury or death will result if the live connections are touched. When
there is sunlight present on the PV generator, there is DC voltage on the open
ends of the DC cables.
- Only touch the PV generator cables on the insulation. Do not touch the exposed ends of the cables.
- Avoid short circuits.
- Do not connect any strings with a ground fault to the device.
CAUTION
Damage to the PV generator in case of faulty configuration of the DC connector
A faulty configuration of the DC connector (polarity +/-) causes equipment
damage in the DC connection if it is connected permanently.
- Please check polarity (+/-) of the DC connector before connecting the DC generator.
- Before using the solar modules, check the vendor’s calculated voltage values against those actually measured. The DC voltage of the PV system must not exceed the maximum no-load voltage at any time.
Connecting the PV generator
P DC plug connector has to configured and PV generator checked to ensure there is no ground fault.
NOTE: Note the different current-carrying capacity of PV1 and PV2 depending on the power class.
See technical data – Chapter 4. on Page 17 PV1 = (1); PV2 = (2)
1 Plug the DC connectors in pairs to the DC positive and DC negative
connectors.
» The device is connected to the PV generator.
Closing unused DC plugs
P All existing strings are connected to PV inverter.
NOTE: Meet the requirements of protection class IP65 by closing the
unused plug connectors with enclosed protective caps.
| 1 Press down the clamping bracket and push the swivel nut up to the thread.
Insert the sealing plug into the DC plug connector and tighten
the swivel nut.
2 Finally insert DC plug connectors with sealing plugs into corresponding
DC input connectors on the inverter.
- Unused DC plugs are closed.
Creating equipotential bonding
NOTE
Depending on the local installation specifications, it may be necessary to earth the device with a second ground connection. To this end, the threaded bolt on the underside of the device can be used
P The device has been installed on the mount.
1 Insert the grounding conductor into the suitable terminal lug and crimp the
contact.
2 Insert Align the terminal lug with the grounding conductor on the screw.
3 Tighten it firmly into the housing [ P_2/ 2.5Nm].
» The housing is included in the equipotential bonding
Key| | |
---|---|---|---
1| M5 terminal lug| 3| M5 screw
2| Grounding protective conductor|
Connecting the interfaces
Communication device connection
NOTE
Damage to the inverter due to electrostatic discharge
Internal components of the inverter can be irreparably damaged by
electrostatic discharge.
- Ground yourself before touching any component.
NOTE
Damage to the communication device due to turn the stick body
When the communication device fastens to the inverter, the nut on the stick
should be turned. The communication device be damaged if you turn the stick
body.
- Do not turn the communication device itself to fastening to the inverter.
P The device has been installed on the mount.
| 1 Remove the cap on the COM3 connector.
2 Insert the communication device into the existing connection and screw it
tightly into the connection using the nut on the module.
NOTE: Do not turn the communication device -Module itself to fastening
to the inverter.
3 Ensure the communication device is securely connected and the label on the
module can be seen.
The communication device is connected to the device.
RS485 cable connection
NOTE
Damage to the inverter due to electrostatic discharge
Internal components of the inverter can be irreparably damaged by
electrostatic discharge.
- Ground yourself before touching any component.
NOTE
A network cable according chapter 7.3.1 on page 14 is required for connection
to the RJ45 socket. And the good UV resistance of the network cable is also
required for outdoor use.
The RS485 port can support the communication with the maximum installation
length (over all inverters) of 1000m. The single and control port shall be
measured according to EMC requirements EN 62920 if the length of cable
connected to the signal and control port is more than 30m according to the
standard.
P The device has been installed on the mount.
| 1 Strip the wire as shown in the figure 27 and crimp the copper wire to the appropriate terminal (according to DIN
46228-4, provided by the customer).
2 Unscrew the communication port cover cap in the following arrow sequence (see fig. 29, note sequence and
directions of arrows) and insert the network cable into the RS485 communication client attached.
3 Insert the network cable into the corresponding communication terminal of the machine according to the arrow
sequence, tighten the thread sleeve, then tighten the forcing nut at the tail.
- The RS485 Cable is connected to the device.
NOTE
When using the RS485 bus system, you must assign a unique IP address to each
bus participant (inverter, sensor).
5 devices or > 100 m – Terminate the first and last device of the
communication link (device/smart meter) by configured RJ45 connector with
integrated 120 Ω terminating resistor (See Fig. 30).
Follow the connection diagrams in the associated “Application note –
Installation and use of the APP”.
RS485 communication contains more than 5 devices or is over 100m long – resistor required.
- Insert RJ45 plug with 120 Ω terminating resistor into the free communication port on the fist and last device.
- RS485 connection connected. Lay signal power properly.
Connecting Smart-Meter for dynamical feed-in
If you want to implement the function dynamically, you need to install the
Smart-Meter. The communication device is only compatible with the Eastron
Smart-Meter (SDM630 – Article No. 3015600 is available via our customer
service).
NOTE
The Smart-Meter must support the MODBUS protocol and communicates with baud
rate 9600, parity “None”, Stop-Bits “1”
Ensure that individual wires at the terminal contact of the Smart-Meter are
attached with the correct torque and cannot work loose. Attach protective
cover if fitted.
NOTE
Damage to the inverter from electrostatic discharge
Components inside the device can be damaged beyond repair by electrostatic
discharge.
- Ground yourself before touching a component.
NOTE
A network cable of category 5E or higher is required for connection to the
RJ45 socket. A network cable with good resistance to UV radiation is also
required for use outdoors.
The RS485 connection can support communication with a maximum installation
length (across all inverters) of 1000 m. The individual and control connected
must be measured in accordance with EMC requirements EN 62920 if the length of
the cable attached at the signal and control connection is more than 30 m
according to the standard.
P The device and the Smart-Meter have been firmly installed on a mounting bracket.
| 1. Unscrew the cover cap (Pos. 1) of the communication connection and route 8-pin network cable through the
enclosed thread sleeve, forcing nut and seal (Pos. 2).
2. Strip the insulation from the network cable and crimp copper wire to the
corresponding terminal (in accordance with DIN 46228-4, provided by the
customer) of the standard network connector (RJ45) (see Fig. 32).
3. Insert network connector into the communication connection of the device
(Pos. 3/5) and tighten the thread
sleeve. Then tighten the forcing nut (Pos. 4/6).
4. Fit wire sleeve to the other end of the cable and connect to the contacts of the Smart-Meter. Screwdriver type: PH0, tightening torque: 0.7Nm (see Fig. 34.)
Commissioning
Requirements
DANGER
Lethal voltages are still present in the connections and cables of the device
even after the device has been switched off and disconnected!
Severe injuries or death may occur if the cables and/or terminals/busbars in
the device are touched.
- The device is only permitted to be commissioned by a qualified professional.
- Unauthorised persons must be kept away from the device.
The device has been mounted and electrically installed.
The PV generator supplies a voltage above the configured start voltage.
- Connect the grid voltage using the external circuit breakers.
- Connect the PV generator using the DC isolator switch (0 > 1)
- The device begins operation.
- During initial start-up: Follow the instructions of the New Connection Wizard.
NOTE
For the initial commissioning of the device, the enclosed communication device
must be plugged into the connection port COM 3. A mobile terminal with Wi-Fi
interface is required for monitoring and parameterization. No serial number-
dependent password is required.
The following functions are only possible via the associated app:
- initial commissioning.
- parameterisation
- special parameters (e.g. P(f), P(U), Q(U))
- reset to factory settings
Preconditions relating to standards
Attachment of safety label in accordance with UTE C15-712-1
The code of practice UTE C15-712-1 requires that, upon connection to the
French low-voltage distribution network, a safety sticker showing a warning to
isolate both power sources when working on the device must be attached to each
device
- Attach the provided safety sticker to the outside of the device housing where it is clearly visible.
Configuration and operation
Initial start-up
When started for the first time, set the country data set appropriate for your
country. Please visit website www.kaco-newenergy.com and download the document “Application note – Installation and
use of the APP” detailed information.
Signal elements
There are status LEDs on the communication device and on the inverter housing
that indicate the operating status. The LEDs can assume the following states
:
P The device and the Smart-Meter have been firmly installed on a mounting bracket.
| 1. Unscrew the cover cap (Pos. 1) of the communication connection and route 8-pin network cable through the
enclosed thread sleeve, forcing nut and seal (Pos. 2).
2. Strip the insulation from the network cable and crimp copper wire to the
corresponding terminal (in accordance with DIN 46228-4, provided by the
customer) of the standard network connector (RJ45) (see Fig. 32).
3. Insert network connector into the communication connection of the device
(Pos. 3/5) and tighten the thread
sleeve. Then tighten the forcing nut (Pos. 4/6).
4. Fit wire sleeve to the other end of the cable and connect to the contacts of the Smart-Meter. Screwdriver type: PH0, tightening torque: 0.7Nm (see Fig. 34.)
- Continue with setting up the device monitoring.
Monitoring the device
User can monitor the device through the external communication device. The
operating data of the device can transfer to the Cloud. And the user can view
all the data on your mobile device with the “KACO NX Setup” APP.
Every device provides a communication device. If the same devices are
installed at the same location together, the device can connect through the RS
485 cable and share one communication device. Please note that each
communication device can only connect up to 5 devices.
NOTE
Please note the additional documents for the communication structure with and
without data logger. These can be found in the download area on our homepage
in the device order under application notes.
The Android or iOS APP can be download on the store. More Information you will
find in the document “Application note – Installation and use of the APP” in
download folder on our website www.kaco-newenergy.com.
Active power control with smart meter
The device can control active power output via connecting smart meter,
following picture is the system connection mode through communication device
.
Smart meter as above SDM630 – Modbus connecting method and setting baud rate method for Modbus please refer to it’s user manual.
NOTE
Please note the additional documents for the communication structure with and
without data logger. These can be found in the download area on our homepage
in the device order under application notes.
The Android or iOS APP can be download on the store. More Information you will
find in the document “Application note – Installation and use of the APP” in
download folder on our website www.kaco-newenergy.com.
Performing a firmware update
You can update the software of the device to a new version using the app
Android or iOS. Please visit website www.kaco-newenergy.com and download the document “Application note – Installation and
use of the APP”. Here you will find more information about firmware update.
Maintenance and troubleshooting
Visual inspection
Inspect the product and cables for visible external damage and note the operating status display, where applicable. In the event of damage, notify your installation engineer. Repairs may only be carried out by authorised electricians
DANGER
Risk of fatal injury due to contact voltages!
Removing the plug connections before disconnecting the device from the PV
generator may lead to injuries and damage the device.
- During installation: Electrically disconnect the DC positive and DC negative from the protective earth (PE).
- Disconnect the device from the PV generator using the integrated DC isolator switch.
- Remove the plug connector.
DANGER
Dangerous voltage due to two operating voltages
Severe injuries or death may occur if the cables and/or terminals/busbars in
the device are touched. The discharge time of the capacitors is up to 5
minutes.
- Only appropriately qualified electricians authorised by the mains supply network operator are permitted to open and maintain the device.
- Before opening the device: Disconnect the AC and DC sides and wait at least 5 minutes.
NOTE
There is not any component in the housing of the device which can be repaired
by the customer.
Do not attempt to repair faults that are not described here (in the chapter on
troubleshooting and fault rectification). Contact our customer service
department. Only perform the maintenance work that is described here.
The device should be checked for proper operation by a qualified electrician
at regular intervals and if you experience problems, you should always contact
the system manufacturer service department.
Cleaning
Cleaning the housing
DANGER
Danger of death due to penetrating fluid
Serious injuries or death can result if moisture enters the system.
- Only use completely dry objects to clean the device.
- The device should only be cleaned from the outside.
CAUTION
Damage to the housing parts when using cleaning agents!
- If the device is contaminated, only clean the housing, cooling fins, housing cover, display with water and a cloth.
- Use a vacuum cleaner or a soft brush to remove dust from the top of the device on a regular basis.
- Remove dust from the ventilation inlets if necessary.
Cleaning the heat sink
NOTE
Refer to our service and guarantee conditions on our homepage.
The cleaning intervals must be adapted to match the ambient conditions of the installation location.
- In sandy environments, we recommend cleaning the heat sinks every quarter.
P Device switched off on integrated DC isolator switch and AC breaker.
P Have appropriate brushes at hand for cleaning.
| 1 Clean the free space between the cover and the heat sink using chosen
brushes.
2 Clean the heat sink for air inlet and outlet with an appropriately selected
brush.
NOTE: Do not use any aggressive cleaning agents and ensure that no other
components come into contact with
fluids.
- Cleaning completed
Shutting down for maintenance / troubleshooting
DANGER
Lethal voltages are still present in the connections and cables of the device
even after the device has been switched off and disconnected!
Severe injuries or death may occur if the cables and/or terminals/busbars in
the device are touched.
Only appropriately qualified electricians authorised by the mains supply
network operator are permitted to open and maintain the device.
- Comply with all safety regulations and current technical connection specifications of the responsible power supply company.
P NOTE: Switch-off sequence.
| 1 Switch off the mains voltage by deactivating the external fuse elements.
2 Switch off DC supply via the DC disconnector.
DANGER! The DC lines are still live!
- Wait 5 minutes after switching off before replace the device.
Disconnecting connections
AC connection
P Ensure there is no AC/DC voltage present.
| 1 Use a screwdriver (blade size 3 mm) to push in the latch on the coupling.
2 Unlock the plug connection and pull out the connector.
3 Unscrew the cable fitting.
4 Use a screwdriver to unlock the contact carrier on both sides.
5 Remove the contact carrier from the housing.
6 Unfasten and remove the screws on the contact carrier.
DC connection
DANGER
Destruction of the DC plug connectors
DC plug connectors can be destroyed by arcing if disconnected while still
live. It is absolutely essential that the following shutdown sequence be
carried out in the correct order:
- Check that there is no current in any of the DC cables using a clip-on ammeter.
P Ensure there is no AC/DC voltage present.
P Check that there is no current using a clip-on ammeter.
P NOTE: Plug connectors may be unplugged under voltage, but never under load.
| 1 Use a screwdriver (blade width 3 mm) to push out the latch on the
coupling.
2 Leave the screwdriver in place.
3 Disconnect the DC connector from the DC socket.
4 Remove wires and insert DC contact plug with equipped protective caps. (See
Fig. 43.)
1 Screwdriver
2 Latch
1 Protective caps
2 DC+ contact plug
3 DC- contact plug
Decommissioning and dismantling
Switching off the device
DANGER
Lethal voltages are still present in the connections and cables of the device
even after the device has been switched off and disconnected!
Severe injuries or death may occur if the cables and/or terminals/busbars in
the device are touched.
- The device must be mounted in a fixed position before being connected electrically.
- Comply with all safety regulations and current technical connection specifications of the responsible power supply company.
- The device is only permitted to be opened or serviced by a qualified electrician.
- Switch off the grid voltage by turning off the external circuit breakers.
- Check that all AC and DC cables are completely free of current using a clip-on ammeter.
- Do not touch the cables and/or terminals/busbars when switching the device on and off.
- Keep the device closed when in operation.
DANGER
Destruction of the DC plug connectors!
DC plug connectors can be destroyed by arcing if disconnected while still
live. It is absolutely essential that the following shutdown sequence be
carried out in the correct order:
- Check that there is no current in any of the DC cables using a clip-on ammeter.
WARNING
Risk of burns caused by hot housing components Housing
components can become hot during operation.
- During operation, only touch the housing cover on the device.
Uninstalling the device
DANGER
Dangerous voltage due to two operating voltages
Severe injuries or death may occur if the cables and/or terminals/busbars in
the device are touched. The discharge time of the capacitors is up to 5
minutes.
- Only appropriately qualified electricians authorised by the mains supply network operator are permitted to open and maintain the device.
- Before opening the device: Disconnect the AC and DC sides and wait at least 5 minutes.
P Device disconnected and secured against restart.
| 1 Disconnect AC connection plug from the device. AC connection [See section
10.4.1 on Page 29]
2 Detach the DC cables from the DC plug connectors and furnish with protective
caps. DC connection [See section 10.4.2 on Page 30]
3 Remove the communication device.
- The device is uninstalled. Proceed with disassembly
Disassembling the device
P Device has been switched off and uninstalled.
1 Remove the screw that prevents the device from being lifted off the mount.
2 Use the lateral openings and lift the device off the mount.
» Device removed. Proceed with the packaging process.
Packaging the device
P Device has been uninstalled.
1 If possible, always pack the device in the original packaging. If this is no
longer available, an alternative is to use equivalent packaging.
2 You must be able to close the box completely and it must be able to
accommodate the weight and size of the device.
Storing the device
CAUTION
Property damage as a result of condensation
Faulty storage can form condensate in the device and impair the device
functioning (e.g. storage outside the ambient conditions or temporary
relocation from a cold to a hot environment).
Store in accordance with the technical data > Environmental data.
- Prior to installation, check the inner area for condensation and if necessary, allow it to dry sufficiently before installation.
Device packaged.
- Store the device at a dry location, in accordance with the ambient temperature range Environmental data.
Disposal
CAUTION
Risk to the environment if disposal is not carried out in the correct manner.
For the most part, both the device and the corresponding transport packaging
are made from recyclable raw materials.
Device: Do not dispose of faulty devices or accessories together with
household waste. Ensure that the old devices and any accessories are disposed
of in a proper manner.
Packaging: Ensure that the transport packaging is disposed of properly.
Service and warranty
If you need help solving a technical problem with one of our KACO products, please contact our service hotline. Please have the following information ready so that we can help you quickly and efficiently:
-
Device name / serial number
-
Date of installation / Start-up report
-
Fault message shown on the display / Description of the fault / Did you notice anything unusual? / What has already been done to analyse the fault?
-
Module type and string circuit
-
Consignment identification / Delivery address / Contact person (with telephone number)
-
Information about the accessibility of the installation site
You can find the following items and other information at our web site Kaco- newenergy: -
our current warranty conditions,
-
a complaint form,
-
a form for registering your device. Please register your device without delay. In this manner, you can assist us in providing you with the quickest service possible.
Appendix
EU Declaration of Conformity
Werner-von-Siemens-Allee 1
- 74172 Neckarsulm
- Germany
- Phone +49 7132 3818-0
- info@kacc-newenergy.de
- www.kaco-newenergy.de
References
- Inverters for solar PV systems + battery storage | Kaco New Energy
- Inverters for solar PV systems + battery storage | Kaco New Energy
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