Hauppauge StreamEez-Pro and HD PVR 2 Video Streaming HDMI Device User Guide

: June 9, 2024
: Hauppauge

Hauppauge StreamEez-Pro and HD PVR 2 Video Streaming HDMI Device User

Guide

Overview

The Hauppauge StreamEez-Pro and HD PVR 2 record video in HD from a cable or satellite set top box, PC or video game console.
The video recording application which comes with HD PVR 2 and StreamEez-Pro is the Hauppauge Capture application for Windows. Haup- pauge Capture was designed to record video from game consoles and has a convenient one-click upload to YouTube plus includes Hauppauge’s StreamEez to stream on Twitch and YouTube.

The software which comes with StreamEez-Pro and HD PVR 2 only runs on Windows PCs, but there are third party applications which run on the Mac. Please see our website for more information.
StreamEez-Pro and HD PVR 2 recordings are made onto a computer’s hard drive in a com- pressed H.264 format. It records from HDMI or Component Video (also called YPrPb). You can also record S-Video or composite video using and optional A/V cable (you can pur- chase this on the Hauppauge Webstore). It will record at 1080p30, 720p or 480p at data- rates from 1Mbit/sec up to 13.5Mbits/sec.

_ **Note: if you are recording from a cable or satellite box, it is

recommended that you use Component Video. Many cable and satellite set top boxes (though not all) do not allow recording from the HDMI port**_

Audio can be supplied to the HD PVR 2 from stereo audio connectors on the Hauppauge AV cable or HDMI. Audio can be recorded through HDMI as surround sound (AC3) if your video source includes surround sound audio.
There are two types of HD PVR 2 record formats:

TS: this is a native H.264 format used by WinTV and Hauppauge Capture. TS files are often used to burn Blu-ray The TS files recorded with the HD PVR 2 can be edited with Sony Vegas (all versions).
MP4: this is similar to the TS file but has an index at the beginning of the In the Edit tab of Hauppauge Capture, click ‘Export to MP4’ to create an MP4 file without losing video quality.

Installing the StreamEez-Pro and HD PVR 2

Step 1: Boot into Windows on your PC
StreamEez-Pro and HD PVR 2 work with laptops or desktop PCs with Windows 10, 8 and 7.
Step 2: Plug the power supply and USB cable into HD PVR 2
After your PC has booted to Windows, plug the supplied Power Supply into the Power input on HD PVR 2. The power supply is 6V @ 1.66A.

_ **Note: when recording from a PC system, the graphics mode must be

set to 1080p, 720p or 480p at 50 or 60Hz. Please see this page for setting up the 3a – Component Video connection (also called YPrPb or YCrCb)**_

(HDMI might or might not be able to record, depending upon your TV provider).
The Component Video cable set (supplied) has Red/Green/Blue video and White/Red audio connectors at the end. Plug these colored cables into the corresponding Green/Blue/ Red (video) and White/Red (audio) RCA connectors of the Hauppauge A/V Adapter Cable.
Plug the Hauppauge A/V Adapter Cable into the AV In connector on the back of the HD PVR 2 / Streameez-Pro.
Plug the other end of the Component Video cable set into the YPrPb or Component video output of your set top box (Red/Green/Blue connectors). Now connect the Red and White audio connectors.

Note: Disconnect any HDMI cables on the cable box when using component connection to StreamEez-Pro / HD PVR 2. Some cable boxes disable Component video out when an HDMI cable is plugged into the box.Some cable boxes allow recording from the HDMI port. You can test this first but if the recordings have a black screen, then you will need to use Component video to record.

Step 4: Install Hauppauge Capture for the StreamEez-Pro and HD PVR 2
Hauppauge Capture is used to record, trim, upload and stream your HD video. You can select the recording datarate and adjust the audio volume plus add a microphone track to your re- cordings.
For more information, please see the Hauppauge Capture support page: http://www.hauppauge.com/capture

4a – Download and install Hauppauge Capture

You can find Hauppauge Capture at: www.hauppauge.com/capture

Hauppauge Capture is normally downloaded to your Downloads directory. It will be called
hauppaugecapture_1_1_zzzzz.exe where zzzzz is the version number. Run this file to start the installation.

Using Hauppauge Capture

After restarting your PC, you will see the Hauppauge Capture icon on your Windows desktop. Click this icon to start Hauppauge Capture.
For more information on Hauppauge Capture, how-to videos and the latest version of Haup- pauge Capture, please look here: www.hauppauge.com/capture

Using Hauppauge Capture

After restarting your PC, you will see the Hauppauge Capture icon on your Windows desktop. Click this icon to start Hauppauge Capture. For more information on Hauppauge Capture, how-to videos and the latest version of Hauppauge Capture, please look here: www.hauppauge.com/capture

Capture tab

Edit tab

The Edit tab uses a fast cut and trim, which is very fast and preserves the video quality of your recording

YouTube tab

The YouTube allows you to enter your YouTube credentials and quickly upload your video recordings to your YouTube channel.

StreamEez tab

Live stream with your logos and microphone commentary on Twitch and YouTube.

Troubleshooting

What do the lights on front of HD PVR 2 mean?

Blue light: When HD PVR 2 is powered on and the Windows driver is running, the blue light is on. If the blue light is blinking, the HD PVR 2 is not ‘seen’ by your Check the USB cable!
Yellow light is on after you start Hauppauge Capture: this is good and means HD PVR 2 detects video and you are ready to record. If you do not have a yellow light, then your video source is not being ‘seen’ by the HD PVR If you are recording from a PC gaming system, make sure your graphics card is set to 1080p60 or 720p and the refresh rate is 60Hz. Otherwise, make sure you have set the correct Video and Audio Input.
Blue record ring: indicates that HD PVR 2 is recording or streaming
Red light: this means the video encoder inside HD PVR 2 cannot send data to your PC. There are a number of reasons this could If your PC is running slowly and cannot get data from HD PVR 2 quickly enough, the red light might go on for a few seconds until the PC can accept data. Change to another USB port on your PC, then power down HD PVR 2, wait a few seconds and power up again. If you continue to see the Red light while recording and have checked your cabling, contact Hauppauge technical support.

No video in the Hauppauge Capture preview window:

Step 1: Make sure HD PVR 2 is listed in the Capture tab. If not, then please check your USB cables and make sure the blue light is on on the front of HD PVR 2. If you cannot see HD PVR 2 listed, reinstall Hauppauge Capture. Power cycle the HD PVR 2 and reboot your PC after re- installing the drivers.
Step 2: Check the video mode of your video source. It must be set at either 1080p60 or 720p. If you are using a PC game system, check our website at: www.hauppauge.com/pcsetup
Step 3: Check your cables. Remove each cable and make sure it’s firmly reseated into each device you are using. If using HDMI cables, try swapping the HDMI cables.
Step 4: Check the Video input setting. If the Video input setting is wrong, you will get a black preview window. Set Video input to Component video for a cable or satellite box and HDMI for all other devices. Is the yellow light on on the front of HD PVR 2? If the yellow light is not on, then either you have the wrong Video input source set or your game console is not turned on.
Step 5: If using HDMI, verify your source device does not use HDCP copy protection. If your video source has HDCP copy protection, you will see a black screen.
Step 6: If the yellow light is on the front of HD PVR 2 and you still see a black preview window, try recording some video. If you can successfully playback a recording but you cannot see live video in the Preview window, enable hardware acceleration (select “hardware acceleration” in the Settings menu in Hauppauge Capture).
If capture fails, it is likely something is wrong with the video input to HD PVR 2. This could be a broken or loose video cable or you plugged the cables into the wrong connector.

Pass through video problems

No video on my TV set
Open Hauppauge Capture and verify the correct Video input is selected. Video and audio input must be set initially for passthrough to work (if you power cycle the HD PVR 2, it may re- vert to its default setting and will need to be set again). Also, check the video mode on your PS3 or Xbox 360. The video mode should be 1080p or 720p.

No video on my TV set but I can see video in the Capture tab

Check that the HDMI cable from the HD PVR 2 (HDMI out) is connected to your TV monitor and the TV is set to the correct HDMI port if multiple are available on yourTV. Try changing the output resolution from your game console. Some TV monitors may not support all HDMI out- put resolutions.