AcerAltos City1500 Line Interactive UPS User Manual

June 9, 2024
AcerAltos

AcerAltos City1500 UPS User Manual
Line-interactive UPS

IMPORTANT SAFETY INSTRUCTIONS

(SAVE THESE INSTRUCTIONS)
This manual contains important safety instructions. Please read and follow all instructions carefully during installation and operation of the unit. Read this manual thoroughly before attempting to unpack, install, or operate your UPS.
CAUTION! To prevent the risk of fire or electric shock, install in a temperature and humidity controlled indoor area free of conductive contaminants. (See the specifications for the acceptable temperature and humidity range.)
CAUTION! To reduce the risk of overheating the UPS, do not cover the UPS’ cooling vents and avoid exposing the unit to direct sunlight or installing the unit near heat  emitting appliances such as space heaters or furnaces.
CAUTION! Do not attach non-computer-related items, such as medical equipment, life-support equipment, microwave ovens, or vacuum cleaners to UPS.
CAUTION! Do not plug the UPS input into its own output.
CAUTION! Do not allow liquids or any foreign object to enter the UPS. Do not place beverages or any other liquid-containing vessels on or near the unit.
CAUTION! In the event of an emergency, press the OFF button and disconnect the power cord from the AC power supply to properly disable the UPS.
CAUTION! Do not attach a power strip or surge suppressor to the UPS.
CAUTION! Unplug the UPS prior to cleaning and do not use liquid or spray detergent.
CAUTION! Servicing of batteries should be performed or supervised by personnel knowledgeable of batteries and the required precautions. Keep unauthorized personnel away from batteries.
CAUTION! The battery supply should be therefore disconnected in the plus and minus pole at the quick connectors of the battery when maintenance or service work inside the UPS is necessary.
CAUTION! Internal battery voltage is 12Vdc. Sealed, lead-acid, 6-cell battery.
CAUTION! When replacing the batteries, use the same number and type of batteries.
CAUTION! Do not dispose of batteries in a fire. The battery may explode. Do not open or mutilate the battery or batteries. Released electrolyte is harmful to the skin and eyes.

INSTALLING YOUR UPS SYSTEM

UNPACKING
The box should contain the following:

  1. UPS Unit x1;
  2. USB Cable x 1 (Except City650);
  3. User Manual *1;
  4. Warranty Card *1

OVERVIEW
The UPS provides automatic voltage regulation for inconsistent utility power, and provides battery backup during power outages, and ensures consistent power to your computer system.

HARDWARE INSTALLATION GUIDE

  1. Your new UPS may be used immediately upon receipt. However, recharging the battery for at least 8 hours is recommended to ensure that the battery’s maximum charge capacity is achieved.
    Charge loss may occur during shipping and storage. To recharge the battery, simply leave the unit plugged into an AC outlet. The unit will charge in both the on and off position.

  2. With the UPS unit off and unplugged, connect the computer, monitor, and any externally powered data storage device (Zip drive, Jazz drive, Tape drive), etc. into the battery power supplied outlets. DO NOT plug a laser printer, copier, space heater, vacuum, paper shredder or other large electrical device into the battery power supplied outlets. The power demands of these devices will overload and possibly damage the unit.

  3. Plug the UPS into a 2 pole, 3 wire grounded receptacle (wall outlet). Make sure the wall branch outlet is protected by a fuse or circuit breaker and does not service equipment with large electrical demands (e.g. air conditioner, refrigerator, copier, etc. Avoid using extension cords.

  4. Press the power switch to turn the unit on. The power on indicator light will illuminate and the unit will “beep”.

  5. If an overload is detected, an audible alarm will sound and the unit will emit one long beep. To correct this, turn the UPS off and unplug at least one piece of equipment from the battery power supplied outlets. Wait 10 seconds. Make sure the circuit breaker / fuse is normal and then turns the UPS on.

  6. To maintain optimal battery charge, leave the UPS plugged into an AC outlet at all times.

  7. To store your UPS for an extended period, cover it and store with the battery fully charged. Recharge the battery every three months to ensure battery life.

BASIC OPERATION

Front panel

  1. Power Switch
    Press the switch for 2 seconds to turn the UPS ON or OFF.
    Mute setting: The audible alarm can be turned OFF or ON by quickly pressing the power button twice. The default setting is for the Alarm On.

  2. Line Mode LED
    The green LED will light when utility power is normal.

  3. Battery Mode LED
    The yellow LED will light when input power is abnormal and the unit will work in battery mode.

  4. Fault LED
    The red LED will light when fault or over load occurs.

Rear panel

  1. USB COMM. Port
    This port allows connection and communication from the USB port on the computer to the UPS unit.

  2. RJ45/11 Communication Protection Ports
    Communication protection ports will protect any standard modem, fax, telephone line, or network cable

  3. Input Circuit Breaker
    The circuit breaker provides optimal overload protection.

  4. Input power cord Connect to utility power.

  5. Battery Backup & Surge Protected Outlets Provide battery backup and surge protection.
    They ensure power is provided to connected equipment over a period of time during a power failure.
    AcerAltos City1500 Line Interactive UPS - fig 2

TECHNICAL SPECIFICATIONS

Model| City650| aty850| City1200| City1500| City2000
---|---|---|---|---|---
Capacity(VA/W)| 650’360| 850’480| 1200/720| 1500/900| 2000/1200
Inpot|
Voltage Range| 140-300Vac
Nominal Frequency| 50/60Hz
Output|
Simulated Sine Wave at 230Vac +/-10%
On Battery Output Voltage
On Battery Output Frequency| 50/60Hz +/-1%
Overload Protection| Breaker / Fuse
Physical|
Dimensions (W x H x Dgmm 1| 96x 138x 286| I 148 X 178 X 298
Battery MI|
Sealed Maintenance Free Lead Acid Battery| 12V xl| I 12V x2
Typical Recharge Time| 8 Hours
Management I|
Auto-Charger| Yes
Auto-Restart| Yes
t ‘SR NKr| NA| Yes
Warning Diagnostics|
Indicators| Line Mode, Battery Mode. Fault
Audible Alarms| On Battery. Low Battery. Overload. Fault
Communication|
Power Master Software| Windowsl I Windows8/ Windows7/ Windows Server2012 R2/ Windows Sen•r2008 R2. Linux & Mac
Environmental|
Operating Temperature| 0°C to 40°C
Operating Relative Humidity| 0 to 90%

DEFINITIONS FOR LED & ALARM

UPS Status LED Status Alarm
UPS is Normal Green LED is always On No Beep sound
Battery Mode (No AC) Yellow LED is blinking every 30 seconds Beep sound

every 30 seconds
Low Battery| Yellow LED is blinking every 2 seconds| Beep sound every 2 seconds
Overload| Red LED is blinking every 0.5 seconds| Beep sound every 0.5 seconds
UPS is shut down| All LEDs are Off| No Beep sound
UPS is malfunction| Red LED is always On| Constant Long Beep Sound

TROUBLE SHOOTING

Problem Possible Cause Solution
The UPS does not perform expected runtime. Batteries are not fully charged.
plugged in. Recharge the battery by leaving the UPS
Battery is slightly worn out. Contact Technical Support.
The UPS will not turn on. The on/off switch is designed to prevent damage by
rapidly turning it off and on. Turn the UPS off. Wait 10 seconds and then

turn the UPS on.
The unit is not connected to an AC outlet.| The unit must be connected to a 230Vac 50/60Hz outlet.
The battery is worn out.| Contact Technical Support.
Mechanical problem.| Contact Technical Support.
Outlets do not provide power to equipment| Circuit breaker is tripped due to overload| Turn the UPS off and unplug at least one
piece connected equipment. Unplug the power cord of the UPS then press the circuit breaker knob.
Batteries are discharged| Allow the unit to recharge for at least 4 hours.
Unit has been damaged by a surge or spike.| Contact Technical Support.

SOFTWARE DOWNLOAD

Power Master Management software provides a user-friendly interface for your power systems. The graphic user interface is intuitive and displays essential power information at a glance. Please follow procedure below to install the software.

Installation procedure:

  1. Download Power Master from the website: http://www.powermonitor.software/#PowerMasterSoftware
  2. Double-click the file and follow the installation steps.

When your computer restarts, the Power Master software will appear as a blue icon located in the system tray.

AcerAltos City1500 Line Interactive UPS - fig 3

In a continuing effort to improve the quality of our products, information in this document is subject to change without notice. Please refer Altos support website (www.altoscomputing.com) for latest information.
Responsible Party: Altos Computing Incorporated
Address: 6F, No.88, Section 1, Xintai 5th Road, New Taipei City 221, Taiwan (R.O.C.)
© 2020. All rights reserved.
Altos, AcerAltos and the Altos logo are registered trademarks of Altos Computing, Inc.
Other trademarks, registered trademarks and/or service marks, indicated or otherwise the properties of their respective owners.

About Altos
Altos Computing Inc. (abbr. Altos) is established in 2017 and it is a subsidiary of Acer Inc. The business model of Altos is to provide the best streamlined and cost-effective integrated solutions thru in-house R&D working with ODM/IHV/ISV on servers, workstations, thin client, network, storage and UPS. In the era of demanding speed, Altos
provides leading solution included, but not limited to High Performance Computing, Virtual Desktop Infrastructure, Cloud Infrastructure and Software Defined Storage, etc.
Altos provides solutions and services to government, academia, cloud service providers, datacenter operators and enterprises.

AcerAltos City1500 Line Interactive UPS - icon 1

References

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