START 802HA Ultra-Max 2 Burner Gas Hot Plate Instruction Manual

: June 9, 2024
: START

Table of Contents

START 802HA Ultra-Max 2 Burner Gas Hot Plate
Installation and Operating Instructions
GENERAL INSTALLATION DATA
OPERATING INSTRUCTIONS
CLEANING
LIMITED EQUIPMENT WARRANTY
PARTS LIST
References
Read User Manual Online (PDF format)
Download This Manual (PDF format)

START 802HA Ultra-Max 2 Burner Gas Hot Plate

Installation and Operating Instructions

ULTRA-MAX™ GAS HOTPLATE MODELS

WARNING: Improper installation, adjustment, alteration, service or maintenance can cause property damage, injury or death. Read the installation, operating and maintenance instructions thoroughly before installing or servicing this equipment.
WARNING: This appliance shall be installed in accordance with current regulations and used only in well-ventilated space. Refer to instructions before installing and using this appliance.

FOR YOUR SAFETY: Do not store or use gasoline or other flammable vapors or liquids in the vicinity of this or any other appliance.

In addition, there should be posted, in a prominent location, detailed instructions to be followed in the event the operator smells gas. Obtain the instructions from the local gas supplier.

SAFETY SYMBOL

These symbols are intended to alert the user to the presence of important operating and maintenance instructions in the manual accompanying the appliance.

RETAIN THIS MANUAL FOR FUTURE REFERENCE NOTICE

Using any part other than genuine Star factory supplied parts relieves the manufacturer of all liability. Star reserves the right to change specifications and product design without notice. Such revisions do not entitle the buyer to corresponding changes, improvements, additions or replacements for previously purchased equipment. Due to periodic changes in designs, methods, procedures, policies and regulations, the specifications contained in this sheet are subject to change without notice. While Star International Holdings Inc., Company exercises good faith efforts to provide information that is accurate, we are not responsible for errors or omissions in information provided or conclusions reached as a result of using the specifications. By using the information provided, the user assumes all risks in connection with such use.

MAINTENANCE AND REPAIRS
Contact your local authorized service agent for service or required maintenance. Please record the model number, serial number, voltage and purchase date in the area below and have it ready when you call to ensure a faster service.

Authorized Service Agent Listing

Authorized Service Agent Listing Reference the listing provided with the unit or for an updated listing go to:

Website: www.star-mfg.com
E-mail Service@star-mfg.com

Service Help Desk

Business Hours: 8:00 a.m. to 4:30 p.m. Central Standard Time
Telephone: (314)678-6303
Fax: (314)781-2714
E-mail Parts@star-mfg.com
Service@star-mfg.com
Warranty@star-mfg.com
Website: www.star-mfg.com

Mailing Address: Star International Holdings Inc. 265 Hobson Street Smithville, Tennessee 37166 U.S.A

START-802HA-Ultra-Max-2-Burner-Gas-Hot-Plate-FIG-1

Specifications

Model| Manual Controls| BTU/HR| BTU/HR

per burner

30,000 Nat /

26,000 LP

| 70 lbs (31.7 kg)| 120 lbs ( 54.4 kg)| 12” (30.5 cm)|

30 5/8”

(77.8 cm)

|

14 7/8”

(37.8 cm)

804HA| 4| 120,000| 140 lbs (63.5 kg)| 216 lbs (97.9 kg)| 24” (61 cm)
806HA| 6| 180,000| 210 lbs (95.2 kg)| 294 lbs (133.3 kg)| 36” (91.4 cm)
808HA| 8| 240,000| 280 lbs (127 kg)| 380 lbs (172.3 kg)| 48” (122 cm)

START-802HA-Ultra-Max-2-Burner-Gas-Hot-Plate-
FIG-2

Specifications

Model

| Manual Controls|

BTU/HR

| BTU/HR

per burner

30,000 Nat /

26,000 LP

| 74 lbs (33.5 kg)| 124 lbs ( 56.2 kg)| 12” (30.5 cm)|

30 5/8”

(77.8 cm)

|

13.8”

(35.1 cm)

|

17.8”

(45.2 cm)

804HA-SU| 4| 120,000| 145 lbs (65.7 kg)| 221 lbs (100 kg)| 24” (61 cm)
806HA-SU| 6| 180,000| 215 lbs (97.5 kg)| 299 lbs (135.6 kg)| 36” (91.4 cm)
808HA-SU| 8| 240,000| 286 lbs (129.7 kg)| 386 lbs (175.0 kg)| 48” (122 cm)

GENERAL INSTALLATION DATA

CAUTION

This equipment is designed and sold for commercial use only by personnel trained and experienced in its operation and is not sold for consumer use in and around the home nor for use directly by the general public in food service locations. The Ultra-Max™ series gas hotplate is equipped for the type of gas indicated on the nameplate mounted on the front panel. All units are shipped from the factory for use with natural gas. The unit can easily be converted for use with propane gas: see propane gas.

-IMPORTANT-

Be sure to remove all paper protection and packing material from unit prior to lighting.Install on non-combustible countertop with 4″ legs or combustible floor using a maximum 27″ high stand. Clearance from combustible construction must be 9″ minimum from back wall and 7″ from side walls. Clearance from non-combustible surfaces on back and sides may be 0″. For servicing, 6″ is recommended from back of unit on non-combustible walls.

The installation of the Appliance must conform to the NATIONAL FUEL GAS CODE “ANSI Z223.1 – LATEST EDITION” AND ALL LOCAL GAS COMPANY RULES AND REGULATIONS. IN CANADA INSTALLATION SHALL BE IN ACCORDANCE WITH THE CURRENT CAN/CGA-B149.1 NATURAL GAS INSTALLATION CODE OR CAN/CGA-B149.2 PROPANE INSTALLATION CODE AND LOCAL CODES WHERE APPLICABLE

NOTICE

When this appliance is installed with casters, it must be installed with the casters supplied, a connector complying with either ANSI Z21.69 or CAN/CGA-6.16 and a quick-disconnect device complying with either ANSI Z21.41 or CAN1-6.9. It must also be installed with restraining means to guard against transmission of strain to the connector, as specified in the appliance manufacturer’s instructions.
For your protection, we recommend a qualified installing agency install this appliance. They should be familiar with gas installations and your local gas requirements. In any case, your gas company should be called to approve the final installation.

This appliance, its pressure regulator and its individual shutoff valve must be disconnected from the gas supply piping system during any pressure testing of that system at test pressures in excess of 1/2 PSIG. This appliance and its pressure regulator must be isolated from the gas supply piping system by closing its individual manual shutoff valve during any pressure testing of the gas supply piping system at test pressures equal to or less than 1/2 PSIG.

EXHAUST CANOPY
Open hotplates create fumes, moisture, heat, and should be installed under an efficient exhaust hood with flame proof filters. A vertical distance of not less than 48″ shall be provided between the top of the appliance and filters or any other combustible material. Exhaust installation must conform to local codes.

AIR SUPPLY
Provisions for adequate air supply must be provided.

AIR INTAKES IN BOTTOM
Air for combustion enters from the front and bottom of the unit. Do not obstruct this area.

LEVELING UNIT
This hotplate is supplied with 4 feet or floor stand legs which must be screwed into the body. Unit must be level. Level unit by adjusting the (4) feet which have an adjustment of 1-3/4″ for accurate and perfect line-up with other units.

CAUTION
DO NOT INSTALL WITHOUT ATTACHING FEET OR SUPPLIED STAND LEGS AND SHELF – DO NOT REMOVE FEET. START-802HA-Ultra-Max-2-Burner-Gas-Hot-Plate-
FIG-3

Caster Kits: Casters can be used with floor stand models or optional equipment stand. For installation, carefully mark and cut off from the bottom of each leg using a straight cutting saw and de-burr the inside tube wall prior to installing the caster. Cut leg should measure 19″ tube length, not overall length. On SFC models only, use kit number ES-UM36SFC. Casters add about 6-1/4″ of height to the unit. Be sure to use approved strain relief means for protecting gas line connection. If an appliance is equipped with casters and is gas connected with a quick connect coupling, all personnel must be aware that there is a restraint on the appliance and if disconnected for service or cleaning it must be reconnected as originally installed prior to use.

GAS PIPING
Gas piping shall be of such size and so installed as to provide a supply of gas sufficient to meet the full gas input of the appliance. If the appliance is to be connected to existing piping, it shall be checked to determine if it has adequate capacity. Joint compound shall be used sparingly and only on the male threads of the pipe joints. Such compounds shall be resistant to the action of L.P. gases.

WARNING: Any loose dirt or metal particles which are allowed to enter the gas lines on this appliance will damage the valve and affect its operation. When installing this appliance, all pipe and fittings must be free from all internal loose dirt.

GAS PRESSURE REGULATOR
A convertible pressure regulator is provided with each hotplate. It should be connected to the inlet pipe at the rear of the unit. The gas supply is then connected to it. The supply pressure to the regulator is not to exceed 1/2 PSIG. It is shipped set for 5″ water column manifold pressure for use with natural gas.

MANUAL SHUT OFF VALVE
A manual shut off valve should be installed upstream from the manifold and within six feet of the hotplate.

CONNECTING GAS SUPPLY LINE
The gas inlet of the hotplate is sealed at the factory to prevent entry of dirt. Do not remove this seal until the actual connection is made to the gas supply line.

PROPANE GAS – CONVERSION
This hotplate is equipped with fixed orifice hoods and is shipped from the factory for use with natural gas. To convert to propane gas, install the burner orifice hoods, located on the manifold, as follows:

Remove grates and burners.
Remove the burner orifice hoods and install the orifice hoods supplied.
Replace the burners and grates. Be sure venturi opening is positioned on valve orifice.
Set manifold pressure to (10) inch water column. A 1/8″ pipe plug on the burner manifold
can be removed for attaching a pressure gauge. Remove the slotted, or hex- threaded plug from the pressure regulator. Invert the plug and re-install. The letters “LP” should now be visible on the plug. The regulator is now set for 10″ (25.4 cm) water column. Attach the conversion label, supplied with the unit, close to the nameplate on the top side of the front panel. Pilot flame may need to be adjusted for LP gas.

CHECKING FOR GAS LEAKS
Check entire piping system for leaks. Soap and water solution or other material acceptable for the purpose, shall be used in locating gas leakage. Matches, candle flame or other sources of ignition shall not be used for locating gas leaks.

PILOT LIGHTING INSTRUCTIONS
The hotplate is equipped with factory pre-set standing pilots and should be lit immediately after the gas is turned on. Pilot lights may need an adjustment based on local gas supplies. See below for pilot light adjustments.

If the operator smells gas or the pilot lights need to be relit:

Turn off main valve to unit.
Turn off all knobs and pilot valves and wait 5 minutes to clear gas.
The pilot lights on this hotplate can be adjusted by turning the adjustable screw
counterclockwise to open and clockwise to close.
Turn on main valve and light all pilots.
Adjust pilot light flames as small as possible around pilot head, usually about 1/4″ high, but high enough to light burner immediately when burner valve is turned on high.
Turn burner knobs to desired setting.
To turn burners off, turn knobs clockwise to “OFF.”
If interuption of the gas supply occurs, reliting of the pilot light will be needed.

BURNER IGNITION AND ADJUSTMENT

To ignite burners turn the burner valve knob counterclockwise to “ON” position.
Slowly decrease openings of air shutters to give a soft blue flame having luminous tips, then slowly increase openings to a point where the yellow tips disappear and a hard blue flame is obtained.

LIGHTING
When hotplate is first lit, it may smoke for approximately 20-30 minutes until the preservation oils and impurities are burned off.

OPERATING INSTRUCTIONS

BOTTOM CRUMB PAN
The crumb pan is located at the bottom of the unit, and is easily removed from the front of the unit for cleaning. Be sure it is in place during operation.

BURNER OPERATION
Each burner is controlled by an individual on-off valve. A variety of temperatures may be obtained by turning the burner valve knob to any position between ON and OFF. It is possible through this arrangement to have a high heat section, while having a low heat simmering or holding section. For the high heat operation, turn the valve counter clockwise for the section to a position of ON or close to it. For holding or simmering, turn the valves closer to the OFF position on the dial. If even less heat is required, the valve may be turned OFF and the product kept warm on the pilot flame. You select the heat pattern you like and set the valves accordingly. Be sure burners are staying fully lit when set in low positions.

COMPLETE SHUTDOWN INSTRUCTIONS
Turn the burner valve knobs to the OFF position to turn burners off and close the manual valve gas shutoff.

CLEANING

Clean regularly. Be sure the appliance has cooled down. Remove the grate section and burner head to the sink for washing. Brush out carboned particles. Venturi must be free from grease, dirt, lint, or any foreign material. Remove and wash the crumb pan. Be sure to replace the top grates laying flat and centered over the burner. Wipe exterior surfaces with a mild detergent and a cloth. A non-abrasive cleaner can be used on caked areas. Be careful with spraying on some cleaners as they may contain abrasives and caustics which could scratch or damage the finish.

LIMITED EQUIPMENT WARRANTY

Star Manufacturing [as well as its subsidiaries] warranties new products to be free from defects in material and/or workmanship for a period of one [1] year from the date of original installation, except as noted below. Defects that occur as a result of normal use, within the time period and limitations defined in this warranty, will at Star’s discretion have the parts replaced or repaired by Star or a Star-authorized service agency.

THIS WARRANTY IS SUBJECT TO ALL LISTED CONDITIONS.
Repairs performed under this warranty are to be performed by a Starauthorized service agency. Star will not be responsible for charges incurred or service performed by non-authorized repair agencies. In all cases, the nearest Star- authorized service agency must be used. Star will be responsible for normal labor charges incurred in the repair or replacement of a warrantied product within 50 miles (80.5 km) of an authorized service agency. Time and expense charges for anything beyond that distance will be the responsibility of the owner. All labor will need to be performed during regular service hours. Any overtime premium will be charged to the owner. For all shipments outside the U.S.A. and Canada, please see the International Warranty for specific details. It is the responsibility of the owner to inspect and report any shipping damage claims, hidden or otherwise, promptly following delivery. No mileage or travel charges will be honored on any equipment that is deemed portable. In general, equipment with a cord and plug weighing less than 50 lb. (22.7 kg) is considered portable and should be taken or shipped to the closest authorized service agency, transportation prepaid.

PORTABLE EQUIPMENT EXAMPLES

J4R popcorn machine
12NCPW and 15NCPW nacho merchandisers
nacho cheese warmers except 11WLA-series models
specialty food warmers except 130R, 11RW, and 11WSA models
all butter dispensers
all nacho chip merchandisers
514LL fryer
15MC and 18MCP hot food merchandisers
QCS1, QCS2, and RCS2 toasters
16PD-A pretzel merchandisers
condiment dispensers except HPD- and SPD-series models
all pop-up toasters
all pastry display cabinets
all heat lamps
all accessories

CONTACT
Should you require any assistance regarding the operation or maintenance of any Star equipment; write, phone, fax or email our service department. In all correspondence mention the model number and the serial number of your unit, as well as the voltage or type of gas you are using. Business hours are 8:00 a.m. to 4:30 p.m. Central Standard Time Telephone Star/Toasmaster 314.678.6306 Fax 314.781.2714

WARRANTY EXCLUSIONS
THE FOLLOWING WILL NOT BE COVERED UNDER WARRANTY.

Any product which has not been used, cleaned, maintained, or installed in accordance with the directions published in the appropriate installation sheet and/or owner’s manual as well as national and local codes, including incorrect gas, electrical, or water connection. Star is not liable for any unit which has been mishandled, abused, misapplied, subjected to chlorides, harsh chemicals, or caustic cleaners, damaged from exposure to hard water, modified by unauthorized personnel, damaged by flood, fire, or other acts of nature [or God], or which have an altered or missing serial number.
Installation, labor, and job checkouts, calibration of heat controls, air and gas burner/bypass/pilot adjustments, gas or electrical system checks, voltage and phase conversions, cleaning
of equipment, or seasoning of griddle surface.
Replacement of fuses or resetting of circuit breakers, safety controls, or reset buttons.
Replacement of broken or damaged glass components, quartz heating elements, and light bulbs.
Labor charges for all removable parts in gas charbroilers and hotplates, including but not limited to burners, grates, and radiants.
Any labor charges incurred by delays, waiting time, or operating restrictions that hinder a service technician’s ability to perform service.
Parts that fail or are damaged due to normal wear or labor for replacement of Items that can easily be replaced during a daily cleaning routine. such as but not limited to silicone belts, PTFE non-stick sheets, knobs, control labels, bulbs, fuses, quartz heating elements, baskets, racks, and grease drawers.
Components that should be replaced when damaged or worn, but have been field-repaired instead [eg. field-welded fry pots]
Any loss of business or profits.

ADDITIONAL WARRANTIES
Specialty/chain specific versions may also have additional and/or extended warranties.

PRODUCTS	PARTS	LABOR
Star Ultra-Max® griddles, charbroilers, and hotplates	2 years	2 years
Star-Max® fryers, griddles, charbroilers, and hotplates	2 years	2 years
Jetstar® popcorn poppers	2 years	2 years
Staltek™ roller grill coatings	5 years
chrome griddle surfaces [against peeling]	5 years
cast iron grates, burners, and burner shields	180 days

original Star or Toastmaster parts sold to repair Star or Toastmaster

equipment

|

90 days

|
Service First| 1 year|

START-802HA-Ultra-Max-2-Burner-Gas-Hot-Plate-
FIG-4

PARTS LIST

Model: 802HA thru 808HA Ultra-Max Gas Hotplate

Fig No| Part No| Description| Qty| Application

1

|

2F-Z16681

|

GRATE, HOTPLATE

| 2| 802HA
4| 804HA
6| 806HA
8| 808HA

2

|

2F-Z5473

|

BURNER SET

| 2| 802HA
4| 804HA
6| 806HA
8| 808HA

3

|

I5-Z5463

|

PILOT BRACKET

| 2| 802HA
4| 804HA
6| 806HA
8| 808HA

4

|

I5-Z15232

|

BURNER SUPPORT, REAR

| 1| 802HA
2| 804HA
3| 806HA
4| 808HA

5

|

I5-Z15233

|

BURNER SUPPORT, FRONT

| 1| 802HA
2| 804HA
3| 806HA
4| 806HA

6

|

I5-HP0014

|

PILOT ASSY.

| 2| 802HA
4| 804HA
6| 806HA
8| 808HA

7

|

2K-Z5458

|

FITTING- 1/4” COMP. TEE

| 1| 802HA
2| 804HA
3| 806HA
4| 808HA

8

|

2K-Z4920

|

PILOT TUBE FLEX 1/4 OD

| 1| 802HA
2| 804HA
3| 806HA
4| 808HA

2K-Z5457

|

PILOT TUBE-6” FLEX 1/4

| 1| 802HA
4| 804HA
6| 806HA
8| 808HA

9

|

2I-Z5476

|

GASKET U-MAX S

| 2| 802HA
4| 804HA
6| 806HA
8| 808HA

10

|

2E-Z15329

|

VENTURI, LONG

| 1| 802HA
2| 804HA
3| 806HA
4| 808HA

11

|

2F-Z5474

|

VENTURI-SHORT

| 1| 802HA
2| 804HA
3| 806HA
4| 808HA

NI

|

2C-08-07-0269

|

(BURNER) SCREW, MACHINE 10-24×3/8

| 4| 802HA
8| 804HA
12| 806HA
16| 808HA
Model: 802HA thru 808HA Ultra-Max Gas Hotplate

12

|

2A-80400-11

|

ORIFICE HOOD .0935 #42

| 2| 802HA
4| 804HA
6| 806HA
8| 808HA

2J-Y7136

|

HOOD BURNER #53, LP

| 2| 802HA
4| 804HA
6| 806HA
8| 808HA

13

|

2V-Y8832

|

VALVE-MANUAL GAS

| 2| 802HA
4| 804HA
6| 806HA
8| 808HA

14

| 2K-Z5459| MANIFOLD-12-802H|

1

15

|

2V-6671

|

VALVE BRASS#3817

| 1| 802HA
2| 804HA
3| 806HA
4| 808HA
16| 2P-1453| PLUG-PIPE 1/8NPT SQ HD| 1| 804HA

17

|

I5-Z15285

|

VENTURI SUPPORT

| 1| 802HA
2| 804HA
3| 806HA
4| 808HA
18| 2C-Z6928| SCREW #6X1/4| 4| 804HA

19

| I5-Z16167| PANEL REAR, 802HA|

1

20

| I5-Z5469| BOTTOM PAN-12| 1| 802HA
I5-Z5470| BOTTOM PAN-24| 1| 804HA
2| 808HA
I5-Z5471| BOTTOM PAN-36| 1| 806HA
21| 2R-Z19119| LEG 4″ x 2″ D 5/8-16| 4|
2A-Z4614| FOOT, FLANGED BLK PLST
22| 2C-200014| SCREW 8-32X3/8 THP SS| 2| 804HA

23

| I5-Z16164| FRONT PANEL 802HA|

1

24

|

2M-Z15956

|

DIAL GRAPHIC, DUAL-

| 1| 802HA
2| 804HA
3| 806HA
4| 808HA

25

|

I4-Z15484

|

KNOB ASSY LG GAS KEYB

| 2| 802HA
4| 804HA
6| 806HA
8| 808HA
26| 2C-8477| CLIP .125 PO STL PHOS| 4| ALL
27| 2M-Z15805| ULTRA MAX LOGO| 1| ALL
28| I5-Z16262| BRCKT, FRONT PANEL MNT| 2| ALL
NI| 2J-Z4686| REGULATOR-3/4 X 3/4| 1| ALL

STAR INTERNATIONAL HOLDINGS INC.