Samsung UE55AU7170U 4K Smart TV User Manual

Samsung UE55AU7170U 4K Smart TV

Introduction

Thank you for purchasing this Samsung product. To receive more complete service, please register your product at www.samsung.com Model Serial No.

Before Reading This User Manual

This TV comes with this User Manual and an embedded e-Manual Settings > e-Manual).

Instructions Warning! Important Safety

Please read the Safety Instructions before using your TV. Refer to the table below for an explanation of symbols that may be on your Samsung product.

CAUTION: RISK OF ELECTRIC SHOCK. DO NOT OPEN.

CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE THE COVER (OR BACK). THERE ARE NO USER-SERVICEABLE PARTS INSIDE. REFER ALL SERVICING TO QUALIFIED PERSONNEL.

Power

• Do not overload wall outlets, extension cords, or adaptors beyond their voltage and capacity. It may cause fire or electric shock.

• Refer to the power specifications section of the manual and/or the power supply label on the product for voltage and amperage information.

• Power-supply cords should be placed so that they are not likely to be walked on or pinched by items placed upon or against them. Pay particular attention to cords at the plug end, at wall outlets, and at the point where they exit from the appliance.

• Never insert anything metallic into the open parts of this apparatus. This may cause electric shock.

• To avoid electric shock, never touch the inside of this apparatus. Only a qualified technician should open this apparatus.

• Be sure to plug in the power cord until it is firmly seated. When unplugging the power cord from a wall outlet, always pull on the power cord’s plug. Never unplug it by pulling on the power cord. Do not touch the power cord with wet hands.

• If this apparatus does not operate normally – in particular,
  if there are any unusual sounds or smells coming from it – unplug it immediately and contact an authorized dealer or Samsung service center.

• To protect this apparatus from a lightning storm, or to leave it unattended and unused for a long time (especially when a kid, the elderly, or the disabled is left alone), be sure to unplug it from the wall outlet and disconnect the antenna or cable system.

  • Accumulated dust can cause an electric shock, an electric leakage, or a fire by causing the power cord to generate sparks and heat or by causing the insulation to deteriorate.

• Use only a properly grounded plug and wall outlet.

  • An improper ground may cause electric shock or equipment damage. (Class l Equipment only.)

• To turn off this apparatus completely, disconnect it from the wall outlet. To ensure you can unplug this apparatus quickly if necessary, make sure that the wall outlet and power plug are readily accessible.

Installation

• Do not place this apparatus near or over a radiator or heat register, or where it is exposed to direct sunlight.
• Do not place vessels (vases etc.) containing water on this apparatus, as this can result in a fire or electric shock.
• Do not expose this apparatus to rain or moisture.
• Be sure to contact an authorized Samsung service center for information if you intend to install your TV in a location with heavy dust, high or low temperatures, high humidity, and chemical substances, or where it will operate 24 hours a day such as in an airport, a train station, etc. Failure to do so may lead to serious damage to your TV.
• Do not expose this apparatus to dripping or splashing.

Mounting the TV on a wall

WARNING:
If you mount this TV on a wall, follow the instructions exactly as set out by the manufacturer. If it is not correctly mounted, the TV may slide or fall and cause serious injury to a child or adult and serious damage to the TV.

•  To order the Samsung wall mount kit, contact the Samsung service center.
•  Samsung is not responsible for any damage to the product or injury to yourself or others if you choose to install the wall mount on your own.
•  Samsung is not liable for product damage or personal injury when a non-VESA or non-specified wall mount is used or when the consumer fails to follow the product installation instructions.
• You can install your wall mount on a solid wall perpendicular to the floor. Before attaching the wall mount to surfaces other than the plaster board, contact your nearest dealer for additional information. If you install the TV on a ceiling or slanted wall, it may fall and result in severe personal injury.
• When installing a wall mount kit, we recommend you fasten all four VESA screws.
• If you want to install a wall mount kit that attaches to the wall using two top screws only, be sure to use a Samsung wall mount kit that supports this type of installation. (You may not be able to purchase this type of wall mount kit, depending on the geographical area.)
• Do not mount the TV at more than a 15-degree tilt.
•  Standard dimensions for wall mount kits are shown in the table in the Quick Setup Guide.

WARNING:

Do not install your wall mount kit while your TV is turned on. This may result in personal injury from electric shock.

• Do not use screws that are longer than the standard dimension or do not comply with the VESA standard screw specifications. Screws that are too long may cause damage to the inside of the TV set.

•  For wall mounts that do not comply with the VESA standard screw specifications, the length of the screws may differ depending on the wall mount specifications.

•  Do not fasten the screws too firmly. This may damage the product or cause the product to fall, leading to personal injury. Samsung is not liable for these kinds of accidents.

•  Always have two people mount the TV onto a wall.

  • For 82-inch or larger models, have four people mount the TV onto a wall.

• Providing proper ventilation for your TV: When you install your TV, maintain a distance of at least 10 cm between the TV and other objects (walls, cabinet sides, etc.) to ensure proper ventilation. Failing to maintain proper ventilation may result in a fire or a problem with the product caused by an increase in its internal temperature.
  

• When you install your TV with a stand or a wall mount, we strongly recommend you use parts provided by Samsung only. Using parts provided by another manufacturer may cause difficulties with the product or result in injury caused by the product falling.

Safety Precaution

Caution: Pulling, pushing, or climbing on the TV may cause the TV to fall. In particular, ensure your children do not hang on or destabilize the TV. This action may cause the TV to tip over, causing serious injuries or death. Follow all safety precautions provided in the Safety Flyer included with your TV. For added stability and safety, you can purchase and install the anti-fall device, referring to “Preventing the TV from falling”.

WARNING:  Never place a television set in an unstable location. The television set may fall, causing serious personal injury or death. Many injuries, particularly to children, can be avoided by taking simple precautions such as:

• Always use cabinets or stands or mounting methods recommended by Samsung.

• Always use furniture that can safely support the television set.

• Always ensure the television set is not overhanging the edge of the supporting furniture.

• Always educate children about the dangers of climbing on furniture to reach the television set or its controls.

• Always route cords and cables connected to your television so they cannot be tripped over, pulled or grabbed.

• Never place a television set in an unstable location.

• Never place the television set on tall furniture (for example, cupboards or bookcases) without anchoring both the furniture and the television set to a suitable support.

• Never place the television set on cloth or other materials that may be located between the television set and supporting furniture.

• Never place items that might tempt children to climb, such as toys and remote controls, on the top of the television or furniture on which the television is placed
  If the existing television set is going to be retained and relocated, the same considerations as above should be applied.

• When you have to relocate or lift the TV for replacement or cleaning, be sure not to pull out the stand.

Preventing the TV from falling

1. Using the appropriate screws, firmly fasten a set of brackets to the wall. Confirm that the screws are firmly attached to the wall.
   • You may need additional material such as wall anchors depending on the type of wall.
2. Using the appropriately sized screws, firmly fasten a set of brackets to the TV.
   • For the screw specifications, refer to the standard screw part in the table in the Quick Setup Guide.
3. Connect the brackets fixed to the TV and the brackets fixed to the wall with a durable, heavy-duty string, and then tie the string tightly.
   • Install the TV near the wall so that it does not fall backward.
   • Connect the string so that the brackets fixed to the wall are at the same height as or lower than the brackets fixed to the TV.

Operation

• This apparatus uses batteries. In your community, there might be environmental regulations that require you to dispose of these batteries properly. Please contact your local authorities for disposal or recycling information.
• Store the accessories (remote control, batteries, etc.) in a location safely out of the reach of children.
• Do not drop or strike the product. If the product is damaged, disconnect the power cord and contact a Samsung service center.
• Do not dispose of remote control or batteries in a fire.
• Do not short-circuit, disassemble, or overheat the batteries.
• CAUTION: There is a danger of an explosion if you replace the batteries used in the remote with the wrong type of battery. Replace only with the same or equivalent type.
• WARNING  – TO PREVENT THE SPREAD OF FIRE, KEEP CANDLES AND OTHER ITEMS WITH OPEN FLAMES AWAY FROM THIS PRODUCT AT ALL TIMES.

Caring for the TV

• To clean this apparatus, unplug the power cord from the wall outlet and wipe the product with a soft, dry cloth. Do not use any chemicals such as wax, benzene, alcohol, thinners, insecticide, aerial fresheners, lubricants, or detergents. These chemicals can damage the appearance of the TV or erase the printing on the product.
• The exterior and screen of the TV can get scratched during cleaning. Be sure to wipe the exterior and screen carefully using a soft cloth to prevent scratches.
• Do not spray water or any liquid directly onto the TV. Any liquid that goes into the product may cause a failure, fire, or electric shock.

What’s in the Box?

Make sure the following items are included with your TV. If any items are missing, contact your dealer.

• Standard Remote Control & Batteries (Depending on the model)
• Remote Control & Batteries (Depending on the model)
• Samsung Smart Remote & Batteries (Depending on the model)
• User Manual
• CI Card Adapter
• Warranty Card / Regulatory Guide (Not available in some locations)
• TV Power Cable
• The type of battery may vary depending on the model.
• The items’ colors and shapes may vary depending on the models.
• Cables not included can be purchased separately.
• Check for any accessories hidden behind or in the packing materials when opening the box.

Warning: Screens can be damaged from direct pressure when handled incorrectly. We recommend lifting the TV at the edges, as shown. For more information about handling, refer to the Quick Setup Guide that came with this product.

Initial Setup

When you turn on your TV for the first time, it immediately starts the Initial Setup. Follow the instructions displayed on the screen and configure the TV’s basic settings to suit your viewing environment.
Using the TV Controller
You can turn on the TV with the TV Controller button at the bottom of the TV, and then use the Control menu. The Control menu appears when the TV Controller button is pressed while the TV is On.

• The screen may dim if the protective film on the SAMSUNG logo or the bottom of the TV is not detached. Please remove the protective film.

• Control menu
• TV Controller button / Remote control sensor

Setting the sound sensor

• This function is supported only in Q7A/Q8A/QN8A/QN9A Series.

You can turn on or off the sound sensor by using the button at the bottom of the TV. With the TV on, you can push the button to the left (or backward) to turn on the sound sensor or to the right (or forward) to turn off it. See the pop-up window on the TV to check whether the sound sensor is turned on or off.

• The position and shape of the sound sensor may differ depending on the model.
• During analysis using data from the sound sensor, the data is not saved.

Troubleshooting and Maintenance

**Troubleshooting

**

For more information, see “Troubleshooting” or “FAQ” in the e-Manual.

Settings > e-Manual > Troubleshooting or FAQ

If none of the troubleshooting tips apply, please visit “www. samsung.com” and click Support or contact the Samsung service center.

• This TFT LED panel is made up of sub-pixels that require sophisticated technology to produce. There may be, however, a few bright or dark pixels on the screen. These pixels will have no impact on the performance of the product.
• To keep your TV in optimum condition, upgrade to the latest software. Use the Update Now or Auto-update functions on the TV’s menu ( > Settings > Support > Software Update > Update Now or Auto update).

The TV won’t turn on.

• Make sure that the AC power cable is securely plugged into the TV and the wall outlet.
• Make sure that the wall outlet is working and that the remote control sensor at the bottom of the TV is lit and glowing a solid red.
• Try pressing the TV Controller button at the bottom of the TV to make sure that the problem is not with the remote control. If the TV turns on, refer to “The remote control does not work”.

The remote control does not work.

• Check if the remote control sensor at the bottom of the TV blinks when you press the remote’s Power button.
  • AU Series or Standard Remote Control: If it does not blink, replace the remote control’s batteries. Make sure that the batteries are installed with their poles (+/–) in the correct direction. Alkaline batteries are recommended for longer battery life.
  • Q Series (except for Standard Remote Control): When the remote’s battery is discharged, charge the battery using the USB charging port, or turn over the remote to expose the solar cell to light.
• Try pointing the remote directly at the TV from 1.5-1.8 m away.
• If your TV came with a Samsung Smart Remote (Bluetooth Remote), make sure to pair the remote to the TV. To pair a Samsung Smart Remote, press the  + buttons together for 10 seconds.

Eco Sensor and screen brightness

Eco Sensor adjusts the brightness of the TV automatically. This feature measures the light in your room and optimizes the brightness of the TV automatically to reduce power consumption. If you want to turn this off, go to > Settings > General > Power and Energy Saving > Brightness Optimisation.

• The eco sensor is located at the bottom of the TV. Do not block the sensor with any object. This can decrease picture brightness.

Specifications and Other Information

Specifications

• Display Resolution: 3840 x 2160
• Sound (Output)
  • AU7/AU8/AU9/Q6A/Q7A Series: 20 W
  • *Q8A Series (50″):** 40 W
  • *Q8A Series (55″-75″):** 60 W
  • *QN8A Series:** 60 W
  • *QN9A Series (43″):* 20 W, QN9A Series (50″): 40 W
  • *QN9A Series (55″-98″):** 60 W
• Power Supply: AC100-240V~ 50/60Hz

Power Consumption

UE43AU7100U / UE43AU7140U / UE43AU7160U / UE43AU7170U / UE43AU7500U / UE43AU7540U / UE43AU7560U / UE43AU7570U: 130 W UE50AU7100U / UE50AU7140U / UE50AU7160U / UE50AU7170U / UE50AU7500U / UE50AU7540U / UE50AU7560U / UE50AU7570U: 145 W UE55AU7100U / UE55AU7140U / UE55AU7160U / UE55AU7170U / UE55AU7500U / UE55AU7540U / UE55AU7560U / UE55AU7570U: 150 W UE58AU7100U / UE58AU7160U / UE58AU7170U / UE58AU7500U / UE58AU7570U: 175 W UE65AU7100U / UE65AU7140U / UE65AU7170U / UE65AU7540U / UE65AU7570U / UE65AU7500U: 200 W UE70AU7100U / UE70AU7170U / UE70AU7500U / UE70AU7570U: 240 W UE75AU7100U / UE75AU7170U / UE75AU7500U / UE75AU7570U: 260 W

UE85AU7100U / UE85AU7170U / UE85AU7500U: 300 W UE43AU8000U / UE43AU8040U: 135 W UE50AU8000U / UE50AU8040U: 145 W UE55AU8000U / UE55AU8040U: 165 W UE60AU8000U: 180 W, UE65AU8000U: 215 W UE75AU8000U: 260 W UE85AU8000U / UE85AU8070U: 320 W UE43AU9000U / UE43AU9010U / UE43AU9070U: 135 W UE50AU9000U / UE50AU9010U / UE50AU9070U: 145 W UE55AU9000U / UE55AU9070U: 165 W UE65AU9000U / UE65AU9070U: 215 W UE75AU9000U / UE75AU9070U: 260 W QE43Q60AAU / QE43Q60ABU: 130 W QE43Q67AAU / QE43Q67ABU: 130 W QE50Q60AAU / QE50Q60ABU / QE50Q67AAU / QE50Q67ABU: 145 W QE55Q60AAU / QE55Q60ABU / QE55Q67AAU / QE55Q67ABU: 150 W QE60Q60AAU / QE60Q65AAU

QE60Q67AAU: 175 W QE65Q60AAU / QE65Q60ABU / QE65Q67AAU: 175 W QE75Q60AAU / QE75Q60ABU / QE75Q67AAU: 235 W QE85Q60AAU / QE85Q60ABU / QE85Q67AAU: 285 W QE55Q70AAU / QE55Q77AAU: 210 W QE65Q70AAU / QE65Q77AAU: 250 W QE75Q70AAU / QE75Q77AAU: 330 W QE85Q70AAU / QE85Q77AAU: 365 W QE50Q80AAU: 230 W, QE55Q80AAU: 240 W QE65Q80AAU: 285 W, QE75Q80AAU: 390 W QE55QN85AAU / QE55QN87AAU: 205 W QE65QN85AAU / QE65QN87AAU: 250 W QE75QN85AAU / QE75QN87AAU: 255 W QE85QN85AAU / QE85QN87AAU: 325 W QE43QN90AAU: 145 W, QE50QN90AAU: 175 W QE55QN90AAU: 230 W, QE65QN90AAU: 295 W QE75QN90AAU: 305 W, QE85QN90AAU: 385 W QE98QN90AAU: 445 W

• Operating Temperature: 10 °C to 40 °C (50 °F to 104 °F)
• Operating Humidity: 10 % to 80 %, non-condensing
• Storage Temperature: -20 °C to 45 °C (-4 °F to 113 °F)
• Storage Humidity: 5 % to 95 %, non-condensing

Notes

• This device is a Class B digital apparatus.

•  For information about the power supply, and more information about power consumption, refer to the information on the label attached to the product.
  – On most models, the label is attached to the back of the TV. (On some models, the label is inside the cover terminal.)

•  Typical power consumption is measured according to IEC 62087.

•  To connect a LAN cable, use a CAT 7 (*STP type) cable for the connection. (100/10 Mbps)
  * Shielded Twisted Pair

•  The images and specifications of the Quick Setup Guide may differ from the actual product.

• An administration fee may be charged in the following situations:
  (a) An engineer is called out at your request, but it is found that the product has no defect (i.e., where the user manual has not been read).
  (b) You bring the unit to the Samsung service center, but it is found that the product has no defect (i.e., where the user manual has not been read).

• You will be informed of the administration fee amount before a technician visits.

Recommendation – EU Only

Hereby, Samsung declares that this radio equipment is in compliance with Directive 2014/53/EU and the relevant UK statutory requirements. The full text of the declaration of conformity is available at the following internet address: http://www.samsung.com go to Support and enter the model name. This equipment may be operated in all EU countries and in the UK.

Figures and illustrations in this User Manual are provided for reference only and may differ from the actual product appearance. Product design and specifications may change without notice.

Decreasing power consumption

When you shut the TV off, it enters Standby mode. In Standby mode, it continues to draw a small amount of power. To decrease power consumption, unplug the power cord when you don’t intend to use the TV for a long time.

Licenses

The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing Administrator, Inc. in the United States and other countries.

Contact SAMSUNG WORLDWIDE

If you have any questions or comments relating to Samsung products, please contact the Samsung service center.

www.samsung.com/ru/support
GEORGIA| 0-800-555-555| www.samsung.com/support
ARMENIA| 0-800-05-555| www.samsung.com/support
AZERBAIJAN| 0-88-555-55-55| www.samsung.com/support
KAZAKHSTAN| 8-10-800-500-55-500 (GSM: 7799)| www.samsung.com/kz_ru/support
UZBEKISTAN| 00-800-500-55-500 (GSM: 7799)| www.samsung.com/uz_ru/support
KYRGYZSTAN| 00-800-500-55-500 (GSM: 9977)| www.samsung.com/support
TAJIKISTAN| 8-10-800-500-55-500 (GSM: 8888)| www.samsung.com/support
MONGOLIA| 1800-25-55| www.samsung.com/support
UKRAINE| 0-800-502-000| www.samsung.com/ua/support (Ukrainian)
BELARUS| 810-800-500-55-500| www.samsung.com/support
MOLDOVA| +373-22-667-400| www.samsung.com/support

FAQ’s

What things can Samsung Smart TV do?

The biggest value of a Smart TV is the ability to enjoy content beyond regular TV channels. A Smart TV provides your favorite VOD services such as Netflix, Amazon, and YouTube plus music streaming services like Spotify, and even various games and sports content to enjoy as you, please.

What are the benefits of Samsung Smart TV?

The Samsung Smart TV lets you use voice commands whether it’s Bixby. Use the one you’re most comfortable with and just say the words. You get answers, you get things done, and you get a new level of ease and convenience. This service availability may vary by region and language.

Does Samsung TV come with free channels?

Your Samsung devices come with Samsung TV Plus – All the entertainment you want at zero cost. Choose from 200+ live TV channels, and 1000s of movies and shows on demand, all for free.

What lives TV apps are on Samsung Smart TV?

You can get live TV on Samsung Smart TVs by subscribing to Sling, Hulu with Live TV, DirectTV Stream, or Youtube TV.

What is the difference between a smart TV and Samsung TV?

An Android TV is basically a smart TV with the extra features and functionalities of an Android OS. Smart TVs and Android TVs are mutually exclusive. Since Android is developed by Google, all Android TVs are run by Google.

What makes Samsung TVs better?

The screen uses Samsung’s Neo QLED technology to produce over 1 billion colors along with excellent native and upscaled 4K resolution; support for both HDR10+ and Samsung’s Quantum HDR 24X gives you enhanced contrast and detailing for even better picture quality.

What is the difference between a smart TV and digital TV?

Digital TV can access free-to-air channels but isn’t WI-FI enabled. A smart TV on the other hand can access WIFI and can access free-to-air channels. Sol Om On and 176 others like this.

Can you watch normal TV on Samsung smart TV?

Connect a cable or antenna and scan for channels You have to connect an antenna or cable and then scan for local stations. Once you do this, available channels nearby will be yours to watch!

Alexa has the ability to launch TV apps. like an Alexa-enabled Fire TV Cube?

In fact, Alexa is built into the TV, and you can use it to start applications, change channels, and increase the volume.

What does VESA on this TV stand for?

Everyone is saying it is Vesa so I ordered a 100×100 to 200×200 adapter plate mm UE55AU7170U Smart TV that enables Vesa wall mounting.

What is the width of the standing from end to end?

25.5 inches the width of the standing from end to end

Is anyone using this tv as a computer monitor? how does it do? is it as good as a monitor?

Yes, this 4k tv works very well as a computer monitor. 32″ at 4k resolution is a lot of screen real estate. It arrives with the brightness turned all the way up, so you need to turn that down, but that was the only quibble. The video resolution and image quality is high enough that I have no difficulty reading.

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