INSIGNIA NS-DWF2SS3 Dishwasher User Manual

INSIGNIA NS-DWF2SS3 Dishwasher

Frequently Asked Questions

Question 1: How do you turn off the start delay?

To cancel the delayed start and begin the cycle before the delay period is complete:

• Close the door, then press and hold START/Cancel for three seconds.
  OR

• Press Delay repeatedly until the display shows “O” again.

Question 2: What should I do if my dishwasher doesn’t start?

• Make sure that the door is closed and latched.
• Make sure that your dishwasher is connected to power and is turned on.
• Make sure that the Delay Start option is not selected. If it is, press and hold START/Cancel for three seconds.
• Make sure that the child lock is not turned on. An indicator lights up when the dishwasher is locked. To turn the child lock on or off, press Child Lock and hold for three seconds. The Child Lock indicator turns off.

Question 3: Why does it smell bad?

• If the dishwasher drains into a garbage disposal, make sure that the disposal is completely empty before starting dishwasher.
• Wash your dishwasher’s filters monthly for the best performance.

Question 4: How much space is on the bottom rack?

The bottom rack is designed to accommodate plates, bowls, saucers, and cookware. The adjustable racks let you load items up to 13 inches high.

Question 5: What should I do if my dishes aren’t drying?

To dry dishes, the dishwasher uses a very hot final rinse and then shuts off. As the sides cool, it pulls the moisture off the dishes, to the sides of the dishwasher, and into the drain.

If your dishwasher is not fully drying your dishes:

• Makes sure that the Heat dry option is turned on. The indicator should be light when you start the cycle.
• Make sure that your dishes are loaded properly. Position your dishes so they do not shift or collect water during the cycle.
• Add liquid rinse aid to your dishwasher, or adjust the rinse aid knob to use more rinse aid.
• Makes sure that your dishwasher’s water temperature reaches at least 120°F (40°C). Turn on the hot water faucet near the dishwasher, and let it run for several minutes. Hold a thermometer (a candy or meat thermometer will work) in the water stream to check the temperature.

Question 6: Why aren’t my dishes clean?

• Make sure that your dishes are not too close together. See “Preparing and loading dishes” in your User Guide for more information.
• Make sure that you select an appropriate wash option. See the “Wash cycle selections” in your User Guide for more information.
• Make sure that your water line provides hot water and enough water pressure for the best washing and drying results: Water
  • Water Temperature: Turn on the hot water faucet near the dishwasher, and let it run for several minutes. Hold a thermometer (a candy or meat thermometer will work) in the water stream to check the temperature. Water entering the dishwasher should be at least 120°F (49°C). If temperature is below 120°F (49°C), have a qualified person raise the hot water heater thermostat setting.
  • Water Pressure: The hot water supply line for your dishwasher must provide water pressure of at least 20 psi (138 kPa) and not more than 120 psi (828 kPa). You may experience low water pressure during high-demand periods, such as when laundry or showers are in use while you are washing the dishes. To eliminate this problem, wait until hot water demand is reduced before starting the dishwasher.

Question 7: I accidentally activated an E9 error. Why and how do I fix

it?

This error is caused when you touch a button for 30 seconds or more, and even water can activate it. To reset the dishwasher:

• Unplug the dishwasher, and then plug it back in again.
  OR

• Reset the breaker where the washing machine is located.

Question 8: Does the dishwasher come with a food disposer?

No, but it has filters for food. It is recommended they are washed monthly for optimal performance.

Question 9: Are racks adjustable?

Check your dishwasher’s model number:

• The NS-DWH 1 SS9 and NS-DWH 1 WH9 do not have adjustable racks.
• NS-DWRF2SS3 and NS-DWRF2WH3 have adjustable upper racks.

For more information and adjustment instructions, see the User Guide that came with your dishwasher.

Question 10: What do the error codes mean?

INDICATOR

| MEANING| POSSIBLE CAUSE|

POSSIBLE SOLUTION

---|---|---|---
Rinse light blinks and your dishwasher beepsfor15 seconds| The water flow is insufficient or the water pressure is too high|

• Water faucet is not opened
• Water pressure is too low
• The drain hose is plugged
• Other (parts failure of inlet or drain system)

|

• Make sure that the water is turned on to the dishwasher
• Make sure that the water pressure is Z0~100 psi
• Check the drain hose
• Contact Customer Service

Express .and rinse lights blink and your dishwasher beepsfor15 seconds| Abnormal heating|  |

• Contact Customer Service

Heavy light blinks and your dishwasher beeps for 15 seconds| Overflow or leak sensor activated|

• A leak
• Too much water in the tub

|

• Turn off water to your dishwasher,
• then  check the filter system for blockage. Unblock if necessary.
• If there is no water in the tub, contact Customer Service

Heavy and express lights blinks and your dishwasher beepsfor15 seconds|  | |

• Contact Customer Service

Heavy, express, and rinse lights blink and your dishwasher beeps for 15 seconds|  |  |

• Contact Customer Service

Normal, heavy, and rinse lights blink and your dishwasher beepsfor15| Communication exception or issue|

• The display board can’t receive or the main board can’t send a signal for longer than 20 seconds

|

• Contact Customer Service

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