Shark AH452 Rocket Powerhead Upright Vacuum User Manual

June 9, 2024
Shark

Shark AH452 Rocket Powerhead Upright Vacuum User Manual

Shark AH452 Rocket Powerhead Upright Vacuum

MODEL: AH452
OWNER’S GUIDE

TECHNICAL SPECIFICATIONS:

Voltage: 120V., 60Hz
Watts: 600W
Amps: 5 A

IMPORTANT SAFEGUARDS

CAUTION : The Motorized Power Nozzle, Telescoping Wand and Handle contain electrical connections:

  • These are not serviceable parts.
  • Do not use to vacuum any liquids.
  • Do not immerse in water when cleaning.
  • If Handle/Wand is damaged, discontinue use.

When using an electrical appliance, basic safety precautions should always be observed, including the following:

WARNING
TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK OR INJURY:

1. DO NOT use outdoors or on wet surfaces.
2. Unplug from electrical outlet when not in use and before servicing.
3. Inspect power cord or plug for any damage before use. DO NOT use vacuum cleaner with a damaged cord or plug.
4. If vacuum cleaner is not working as it should, has been dropped, damaged, left outdoors, or dropped into water, return it to SharkNinja Operating LLC for examination, repair, or adjustment.
5 DO NOT pull or carry vacuum cleaner by the cord or use the cord as a
handle.
6. DO NOT unplug by pulling on cord; to unplug, grasp the plug, not the cord.
7. DO NOT handle plug or vacuum cleaner with wet hands.
8. DO NOT run the vacuum cleaner over the power cord, close a door on the cord or pull cord around sharp corners.
9. The use of an extension cord is not recommended.
10. DO NOT leave vacuum cleaner when plugged in.
11. Keep cord away from heated surfaces.
12. Turn off all controls before plugging or unplugging the vacuum cleaner.
13. Store your vacuum cleaner with the power cord secured around the two cord holders as shown in the STORAGE section.
14. DO NOT attempt to defeat the interlocks.

GENERAL USE

15. Use only as described in this manual.
16. DO NOT put any objects into openings. DO NOT use with any opening blocked; keep free of dust, lint, hair, and anything that may reduce airflow.
17. Keep your work area well lit.
18. Keep the vacuum cleaner moving over the carpet surface at all times to avoid damaging the carpet fibers.

19. DO NOT place vacuum cleaner on unstable surfaces such as chairs or tables.
20. DO NOT allow young children to operate the vacuum cleaner or use as a toy. Close attention is necessary when used near children.
21. DO NOT use without Dust Cup and/or filters in place.
22. DO NOT use if airflow is restricted; if the air paths or the Motorized Floor Nozzle become blocked, turn the vacuum cleaner off. Remove all obstructions before you turn on the unit again.
23. Keep Motorized Floor Nozzle away from hair, face, fingers, uncovered feet, and loose clothing.
24. Only use manufacturer’s recommended attachments.

DUST CUP/FILTERS

Before turning on the vacuum:

25. Make sure that all filters are thoroughly dry after routine cleaning.
26. Make sure that Dust Cup and all filters are in place after routine maintenance. Refer to MAINTENANCE section for filter cleaning instructions.
27. Make sure Motorized Floor Nozzle is free of blockages.
28. Only use filters and accessories provided by SharkNinja Operating LLC.
[Failure to do so will void the warranty.]

GENERAL CLEANING

29. DO NOT pick up large-sized objects.
30. DO NOT pick up hard or sharp objects such as glass, nails, screws, or coins that could damage the vacuum cleaner.
31. DO NOT use to pick up drywall dust.
32. DO NOT pick up smoking or burning objects such as hot coals, cigarette butts, fireplace ash, or matches.
33. DO NOT pick up flammable or combustible materials such as lighter fluid, gasoline, or kerosene or use vacuum in areas where they may be present.
34. DO NOT pick up toxic solutions such as chlorine bleach, ammonia, or drain cleaner.
35. DO NOT use in an enclosed space where vapors are present from paint, paint thinner, moth-proofing substances, flammable dust, or other explosive or toxic materials.
36. DO NOT vacuum up any liquids.
37. DO NOT immerse vacuum cleaner in water or other liquids.
38. DO NOT use outdoors or on wet surfaces; use only on dry surfaces.
39. Use extra care when cleaning on stairs.
40. Remove brushroll from unit before rinsing.

SAVE THESE INSTRUCTIONS

………………………………………………..

POLARIZED PLUG

To reduce the risk of electric shock, this vacuum cleaner has a polarized plug (one blade is wider than the other). As a safety feature, this plug will fit into a polarized outlet only one way. If the plug does not fit fully into the outlet, reverse the plug. If it still does not fit, contact a qualified electrician. DO NOT force into outlet or try to modify to fit.

GETTING TO KNOW YOUR SHARK® ROCKET® POWERHEAD VACUUM

GETTING TO KNOW

MAIN UNIT

1. Power/LO/HI Switch
2. Upper Cord Hook
3. Height Adjust Button/Telescoping Wand
4. Lower Cord Hook
5. Dust Cup Release Foot Pedal
6. Suction Release
7. Brushroll Indicator Light
8. Dust Cup
9. Brushroll Cover Release
10. Headlights

ACCESSORIES

11. All-Surface Brushroll
12. Gentle Touch Hard Floor Brushroll
13. Brushroll Holster

ASSEMBLY

STEP 1

IMPORTANT: Always inspect wires for damage before assembly

1. Insert the upper part of the Telescoping Wand into the lower portion while pressing the HEIGHT ADJUST button. Make sure not to pinch the wires.
Push the two parts together until you hear them click in place.
2. Undo the strap on the Brushroll Holster.
Align the dot on the Brushroll Holster with the dot on the Telescoping Wand.
Press the Brushroll Holster onto the Telescoping Wand until you hear a “click”.
Wrap the Brushroll Holster Strap around the Telescoping Wand and press to secure.
3. Open the top of the Brushroll Holster and insert the spare Brushroll. Close before using vacuum.

SELECTING THE CORRECT BRUSHROLL

All-Surface Brushroll
327FFJ452
The All-Surface Brushroll can be used on all floor types. It is optimized for deep carpet cleaning.

Gentle Touch Hard Floor Brushroll
323FFJ401
Use this Brushroll for enhanced hard-floor cleaning.

USAGE

The Shark® Rocket® Powerhead has a 2-speed POWER slider switch on the handle.
The Motorized Floor Nozzle is equipped with headlights that illuminate the floor surface being cleaned. The lights turn on in either speed setting.

Usage

CHOOSING THE APPROPRIATE SETTING

All-Surface Brushroll

• LO – For gentle on hard floors and area rugs
• HI – For deep-cleans carpets by removing embedded dirt

NOTE : For deep cleaning per ASTM F 608 (embedded dirt in carpets) please use the carpet brushroll on HI setting with the SUCTION CONTROL closed.

1. Plug the unit into an electrical outlet.
2. Slide the POWER switch to the LO position to gently clean hard floors and area rugs. The Brushroll will spin slowly.
3. Slide the POWER switch to the HI position to deep-clean carpets by removing embedded dirt. The Brushroll will spin quickly.

NOTE : Before vacuuming your delicate area rugs or carpets, refer to the manufacturer’s recommended cleaning instructions.

Gentle Touch Hard Floor Brushroll

• LO – For large and heavy debris pickup
• HI – For loose and stuck-on dust and debris

1. Plug the unit into an electrical outlet.
2. Slide the POWER switch to the LO position to clean large and heavy debris. The Brushroll will spin slowly.
3. Slide the POWER switch to the HI position to clean loose and stuckon dust and debris. The Brushroll will spin quickly.

NOTE: The brushroll will not spin unless the Telescoping Wand is reclined.

SUCTION RELEASE

This unit has a Suction Control Button to help with push and pull on high-pile carpets and to release suction when vacuuming area rugs. Open to minimize suction. Be sure to close again for maximum suction.

VACUUMING

1. To adjust the height of the Telescoping Wand, unwrap power cord, press on the HEIGHT ADJUST button, and pull up to increase height, or push down to decrease height.
2. Stand the vacuum upright. Step on the Motorized Floor Nozzle and pull the Telescoping Wand back to start vacuuming.

STORAGE

1. To store the vacuum, press on the HEIGHT ADJUST button and press down to decrease the height of the Telescoping Wand.
2. Wrap the power cord around the cord hooks.

WHAT DOES THE BRUSHROLL INDICATOR LIGHT MEAN?

  • Solid Green: The brushroll is on and working as it should.
  • Solid Red: There is a jam in the brushroll area. Turn your vacuum off and remove the blockage.
  • *Flashing Red: The motorized floor nozzle is overheating. Turn your vacuum off and wait for it to cool down.

*See Troubleshooting section for further instructions.

MAINTENANCE

To keep your vacuum’s suction power optimal, follow these instructions.

IMPORTANT : Allow ALL filters to dry completely before replacing in the vacuum.
Make sure unit is off and cord is unplugged.

STEP 1

EMPTYING THE DUST CUP

1. Detach the removable Dust Cup from the Motorized Floor Nozzle by pressing the Dust Cup Release Foot Pedal located on the left side near the Nozzle.
2. Holding the Dust Cup by the handle, lift it up to remove it from the Motorized Floor Nozzle.
3. Hold the Dust Cup over a garbage bag or can, then press the Empty button on the side of the Dust Cup. The bottom lid will open, allowing the debris to fall out.
4. Clean the dust screen inside the Dust Cup as required.

Pre-Motor Filters

CLEANING THE FILTERS

Pre-Motor Filters
Access the Pre-Motor Filters by pressing the FILTER ACCESS latch on the top of the Dust Cup. Remove and rinse the foam and felt filters every month. Let air- dry COMPLETELY before replacing in the vacuum. Hand wash only. Tap loose dirt off filters between washes as needed. Insert the felt filter first, and then place the foam filter on top of it.

Post-Motor Filter
Access the Post-Motor Filter on the top of the Motorized Floor Nozzle.
Remove and rinse once a year. Let air-dry completely before replacing.
Hand wash only.

RECOMMENDED FILTER CLEANING SCHEDULE:
  • Pre-Motor Filter Kit (Foam & Felt): XFFH400 Every month
  • Post-Motor Filter: XEXFH400 Every year

IMPORTANT : Remove Brushroll from unit before rinsing.
IMPORTANT : Make sure Brushrolls are completely dry before replacing in the vacuum.
Make sure unit is off and cord is unplugged

STEP 1

CLEANING THE POWERHEAD TO ACCESS THE BRUSHROLL

1. Slide the Brushroll Cover Release Buttons out.
2. Pull up to open the hood of the Motorized Floor Nozzle.
3. Lift the tab on the Brushroll up to remove it from the Motorized Floor Nozzle.
4. Remove any string, carpet fibers, or hair that is wrapped around the Brushroll. The groove on the Brushroll allows a pair of scissors to cut the debris without damaging the bristles.
5. The Brushroll can be removed and rinsed under running water. Let the Brushroll air-dry completely before replacing in the Motorized Floor Nozzle.
6. To reassemble, hold the Brushroll by the tab and align the other end with the gear. Then with the tab facing up, place the Brushroll in the Motorized Floor Nozzle.
7. Close the Brushroll cover. Listen for a click and make sure the release buttons are fully closed.

IMPORTANT : DO NOT place the Brushroll in the dishwasher to wash or the dryer to dry. DO NOT submerge the Brushroll in water.
IMPORTANT : Using a wet Brushroll in the Motorized Floor Nozzle will void your warranty.

TROUBLESHOOTING GUIDE

Customer Service:800-798-7398

Vacuum is not picking up dirt. No suction or light suction.

  • Check filters to see if they need cleaning. Follow instructions for rinsing and completely air-drying the filters before re-inserting into the vacuum.
  • Dust Cup may be full; empty Dust Cup.
  • Check Motorized Floor Nozzle for blockages; clear blockages if required.
  • Remove any string, carpet fibers, or hair that may be wrapped around the Brushroll.

Vacuum lifts area rugs.

  • Suction is powerful. Take care when vacuuming area rugs or rugs with delicately sewn edges.
  • Turn off the unit to disengage the Brushroll and restart with the POWER slider switch.
  • Open the Suction Control Button on the Motorized Floor Nozzle to decrease suction power.

What does the brushroll indicator light mean?

  • Solid Green: The brushroll is on and working as it should.
  • Solid Red: There is a jam in the brushroll area. Turn your vacuum off and remove the blockage.
  • Flashing Red: The motorized floor nozzle is overheating. Turn your vacuum off and wait for it to cool down.

Brushroll does not spin.

  • If Brushroll Indicator Light on the Motorized Floor Nozzle turns red, the Brushroll has stopped spinning. Immediately turn off, unplug vacuum and remove blockage. Replace the power plug into the electrical outlet and turn the vacuum on.
  • If Brushroll Indicator Light on the Motorized Floor Nozzle is green, the blockage has been successfully cleared. If the light is still red, please contact customer service at 1-800-798-7398.
  • Check to make sure the Brushroll was replaced correctly if it had been removed.
  • Make sure that the 2-speed POWER slider switch on the handle is properly set to the desired floor setting.
  • Ensure hood of the Motorized Floor Nozzle is closed completely.

Brushroll access hood will not close.

  • Make sure that the Brushroll was reinserted correctly with the pull tab facing up.

Dust Cup will not latch back onto Motorized Floor Nozzle.

  • Make sure both the bottom door and filter access are fully closed. Press firmly in the center of the Dust Cup on the Motorized Floor Nozzle until you hear a click.

Vacuum turns off on its own or the indicator light flashes red.

This vacuum is equipped with a motor protective thermostat so the vacuum will shut off if it overheats. Should this occur, perform the following steps to restart the motor thermostat:

1. Turn the unit off.
2. Unplug the vacuum.
3. Empty the Dust Cup and clean filters.
4. Check for blockages in tube, accessories and inlet openings.
5. Allow the unit to cool for a minimum of 45 minutes.
6. Plug in the vacuum.
7. Restart the unit by turning the POWER slider switch on.

FIVE-YEAR (5) LIMITED WARRANTY

SharkNinja Operating LLC warrants this product to be free from material defects and workmanship for a period of five (5) years from the date of purchase when utilized for normal household use, subject to the following conditions, exclusions, and exceptions.

The liability of SharkNinja Operating LLC is limited solely to the cost of the repair or replacement of the unit at our option. This Limited Warranty does not cover normal wear of parts and does not apply to any unit that has been tampered with or used for commercial purposes. This Limited Warranty does not cover damage caused by misuse, abuse, negligent handling, or damage due to faulty packaging or mishandling in transit. This Limited Warranty does not cover damage or defects caused by or resulting from damages from shipping or repairs, service, or alteration to the product or any of its parts, that have been performed by a repair person not authorized by SharkNinja Operating LLC.

If your appliance fails to operate properly while in use under normal household conditions within the warranty period, you may return the complete appliance and accessories with proof of purchase and date, freight prepaid. For assistance with warranty service options or customer support, please call our customer care and product specialists at 1-800-798-7398 or visit our website at www.sharkrocketpowerhead.com.

If the appliance is found by SharkNinja Operating LLC to be defective, in SharkNinja Operating LLC’s sole discretion, we will repair or replace it free of charge. Proof of purchase is required and a fee of $19.95 will apply to cover the cost of return freight.*

Non-durable parts including, without limitation, filters, brushes, and electrical parts that normally require replacement are specifically excluded from warranty.

This Limited Warranty is extended to the original purchaser of the unit and excludes all other legal, implied and/or conventional warranties. The responsibility of SharkNinja Operating LLC, if any, is limited to the specific obligations expressly assumed by it under the terms of this Limited Warranty. In no event is SharkNinja Operating LLC liable for incidental or consequential damages to anyone of any nature whatsoever. Some states do not permit the exclusion or limitation of incidental or consequential damages, so the above may not apply to you.
This Limited Warranty gives you specific legal rights, and you may also have other rights that vary from state to state or province to province.

  • IMPORTANT : Carefully pack item to avoid damage in shipping. Be sure to include proof of purchase date and to attach a tag to item before packing including your name, complete address, and phone number with a note giving purchase information, model number, and what you believe is the problem with the item. We recommend you insure the package (as damage in shipping is not covered by your warranty). Mark the outside of your package “ATTENTION CUSTOMER SERVICE”.

Shark and Rocket are registered trademarks of SharkNinja Operating LLC.

SharkNinja Operating LLC
Newton, MA USA 02459
Ville St. Laurent, Québec Canada H4S 1A7

AH452_150813_6
© 2015 SharkNinja Operating LLC
Printed in China / Imprimé en Chine / Impreso en China


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