Google G6ZUC Wi-Fi 6e-Support Nest Router User Guide
- June 9, 2024
Table of Contents
Google G6ZUC Wi-Fi 6e-Support Nest Router
We’re here to help
- For online help, visitg.co/nest/help
- To contact an expert, visitg.co/nest/contact
- For disability support. visitg.co/assist
Setting up your Nest Wifi Pro
-
Plug in your router
Plug an included power adapter into the router and a wall outlet. Connect the router to your modem with the Ethernet cable. If you have multiple devices, wait to plug them in. -
Get the Google Home app
-
Follow on-screen steps to finish setup
Box from yougservice provider that brings internet to your home
Router setup
What’s included
Learn more
For tips on where to place your devices, visit g.co/nestwifi/placement
- Box from your service provider that brings internet to your home
Safety, Warranty & Regulatory Guide for Google Nest Wifi Pro(s)
This booklet provides important safety, regulatory, and warranty information
that you should read before using your Nest Wifi Pro(s). You can find an
online version of this document at
g.co/nestwifi/safety
Nest Wifi Pro(s) and your family and friends: If you make your Nest Wifi Pro(s) available for others to use, please be sure to let them know that their interactions may be stored by Google. More information about this is available at g.co/nestwifi/guests. In the link, you can also find information and tips about others being able to access information you make available to Nest Wifi Pro.
Basic safety
WARNING: HEALTH AND SAFETY INFORMATION , READ BEFORE USE. To avoid damaging your device, accessories, or any connected devices and to reduce the risk of personal injury, discomfort, property damage, or other potential hazards, follow the precautions below and those found in the Nest Wifi Pro Safety Information at g.co/nestwifi/safety
- Handle your Nest Wifi Pro(s) with care. You may damage the device if you disassemble, drop, bend, burn, crush, or puncture your device. Do not use a Nest Wifi Pro with a damaged enclosure. Be sure the power adapter and device are well ventilated when in use. Using a damaged device, damaged cables or power adapter when moisture or debris is present, may cause overheating, fire, electric shock, injury, or damage to your device or other property. Do not expose your device to liquids, which can cause a short circuit and overheating. If the device gets wet, do not attempt to dry it using an external heat source. Your Nest Wifi Pro is designed to operate in a dry, indoor environment and not built for outdoor use. Your device works best in ambient temperatures between 0°C to 35°C (32°F to 95°F) and should be stored between ambient temperatures of
- 4° and 140° F (-20° and 60° C). Do not expose the device to temperatures above 140° F (60° C) as this may damage the device, or pose a risk of fire.
- This Nest Wifi Pro(s) must be used with a certified AC adapter with Limited Power Source (LPS) output per IEC 60950-1 and/or PS2 classified output per IEC 62368-1, rated: 10 Volts DC, maximum 2.25 Amp. Only power Nest Wifi Pro(s) with the included power adapter. Failure to use the included adapter can cause fire, electric shock, injury, or damage to the device and the accessories.
- Strangulation hazard. This device is not a toy. Children have strangled on cords. Keep the device cord out of the reach of children (more than 3 feet (0.9 meters) away).
Disposal & Recycling
Dispose of and transport your device, batteries and accessories according to local environmental and transportation regulations. Do not dispose of them in normal household waste. For more information on recycling your device, batteries and accessories, visit g.co/HWRecyclingProgram
Proper Handling and Usage
CARE AND CLEANING. Unplug the product and power adapter before cleaning,
during lightning storms, or when unused for extended periods of time. Use a
clean, soft, and dry cloth to clean Nest Wifi Pro(s) and its accessories. Do
not use any chemical detergent, powder, or other chemical agents (such as
alcohol or benzene) to clean the product or accessories.
WATER RESISTANCE. This device is not waterproof. Liquid damage voids the warranty. Don’t expose your Nest Wifi Pro(s) to liquids, which can cause a short circuit and overheating. The power adapter and other accessories are not water resistant and should not be exposed to liquids.
Service & support
For online help and support, visit g.co/nest/help.
If you send your Nest Wifi Pro(s) for service, you might receive a replacement
in place of your original device. Where permitted by law, goods presented for
repair may be replaced by refurbished goods of the same type rather than being
repaired. Refurbished parts may be used to repair the goods. If the goods are
capable of retaining user-generated data, then the repair or replacement may
result in loss of the data.
Regulatory information
Regulatory information, certification, and compliance marks specific to Nest Wifi Pro(s) can be found on the base of your device. Additional regulatory and environmental information can be found at g.co/nestwifi/legal Manufacturer address: Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043. © Google LLC. Google and Google Nest Wifi are trademarks of Google LLC.
EMC compliance statement
Important: This device, power adaptor and other in-box accessories have
demonstrated Electromagnetic Compatibility (EMC) compliance under conditions
that included the use of compliant peripheral devices and shielded cables
between system components. It is important that you use compliant peripheral
devices and shielded cables between system components to reduce the
possibility of causing interference to radios, televisions and other
electronic devices.
Radio Frequency Exposure
Maintain a distance of 30 cm (12 in) from your body to be consistent with how
the device is tested for compliance with RF exposure requirements.
FCC Regulatory Compliance
This device complies with Part 15 of the FCC Rules. Operation is subject to the following 2 conditions:
- This device may not cause harmful interference.
- This device must accept any interference received, including interference that may cause undesired operation.
Model number: G6ZUC
Product name: Nest Wifi Pro
US Responsible Party Google LLC 1600 Amphitheatre Parkway Mountain View, CA 94043 USA Operation: This device is for Indoor Use Only while operating in 5925MHz-7125MHz band
Google Consumer Hardware Limited Warranty USA/Canada
If there are any differences between this Limited Warranty included in the
box with your product and the online Limited Warranty available at
g.co/devicewarranty, then the online Limited Warranty will supersede the terms
of this in-the-box warranty. This Limited Warranty applies only if you are a
consumer and purchased your Google-branded product (“Google Product”) in the
United States or Canada. What does this warranty cover and how long does it
last? Google warrants that a new Google Product (including any ancillary parts
that may be packaged with it) will be free from defects in materials and
workmanship under normal use in accordance with Google’s published user
documentation for one year from the date of original retail purchase in its
original packaging by you. If a Google Product has been refurbished by Google
or a third party authorized by Google (“Refurbished”), Google warrants that
the Refurbished Google Product (including any ancillary parts that may be
packaged with it) will be free from defects in materials and workmanship under
normal use in accordance with Google’s published user documentation for ninety
days from the original date of retail purchase by you (these warranties are
collectively referred to as our “Limited Warranty”).
What will Google do?
(THIS IS YOUR EXCLUSIVE REMEDY) If a defect covered by this Limited Warranty
arises and you return your Google Product as directed by Google during the
Limited Warranty period (which is one year for new Google Products and ninety
days for Refurbished Google Products), Google will elect in its sole
discretion and to the extent permitted by law to repair your Google Product
using new or refurbished parts, replace your Google Product with a new or
refurbished Google Product functionally at least equivalent to yours, or
accept the return of your Google Product in exchange for a refund of the
purchase price you paid for your Google Product. If Google repairs or replaces
your Google Product, the repaired or replaced Google Product will continue to
be warranted for the remaining time of the original warranty period. All
returned parts for which you have received a replacement will become the
property of Google. Repair or replacement may result in loss of data. Nothing
in this Limited Warranty will reduce or otherwise affect your statutory rights
in relation to your Google Product.
THE LIMITED WARRANTY WRITTEN ABOVE IS THE ONLY EXPRESS WARRANTY GOOGLE PROVIDES FOR YOUR GOOGLE PRODUCT, AND THE ABOVE REMEDY IS YOUR SOLE REMEDY. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, GOOGLE EXPRESSLY DISCLAIMS ALL OTHER WARRANTIES AND CONDITIONS OF ANY KIND, WHETHER STATUTORY OR IMPLIED, ARISING FROM COURSE OF CONDUCT OR OTHERWISE, REGARDING YOUR GOOGLE PRODUCT, EXCEPT THAT ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT THAT CANNOT BE DISCLAIMED ARE LIMITED IN DURATION TO THE PERIOD OF THE EXPRESS WARRANTY ABOVE (EITHER ONE YEAR OR NINETY DAYS, DEPENDING ON WHETHER YOUR GOOGLE PRODUCT IS NEW OR REFURBISHED). Some states, provinces or territories do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.
What does this warranty not cover?
This Limited Warranty is only valid and enforceable in locations where the
Google Product is sold and will apply only if you purchased your Google
Product from Google or its authorized resellers. This Limited Warranty only
applies to hardware components (and not any software elements) of Google
Product. This Limited Warranty also does not apply to any consumable parts,
such as batteries or protective coatings, that due to their nature diminish
over time, unless failure has occurred due to a defect in materials or
workmanship, nor to any cosmetic damage unless failure has occurred due to a
defect in materials or workmanship. This Limited Warranty does not apply to
damage caused by: (1) normal wear and tear; (2) accidents; (3) misuse
(including failure to follow product documentation); (4) neglect; (5)
disassembly; (6) alterations; (7) servicing other than by Google-authorized
technicians; and (8) external causes such as, but not limited to: liquid
damage, exposure to sharp objects, exposure to excessive force, anomalies in
the electrical current supplied to the Google product, and extreme thermal or
environmental conditions. Liquid damage voids this Limited Warranty. This
Limited Warranty does not guarantee that use of the Google Product will be
uninterrupted or error-free. The ninety-day Limited Warranty Google provides
for Refurbished Google Products is not applicable to Google Products
refurbished by third parties not authorized to do so by Google, even if sold
by a Google authorized reseller.
YOU EXPRESSLY UNDERSTAND AND AGREE THAT, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, GOOGLE AND ITS SUBSIDIARIES AND AFFILIATES (COLLECTIVELY, “GOOGLE PARTIES”) SHALL NOT BE LIABLE TO YOU UNDER ANY THEORY OF LIABILITY (WHETHER CONTRACT, TORT (INCLUDING NEGLIGENCE), BREACH OR FAILURE OF ANY WARRANTY OR OTHERWISE) FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES THAT MAY BE INCURRED BY YOU IN CONNECTION WITH YOUR GOOGLE PRODUCT OR THESE TERMS, INCLUDING ANY LOSS OF DATA, WHETHER OR NOT A GOOGLE PARTY OR ITS REPRESENTATIVES HAVE BEEN ADVISED OF OR SHOULD HAVE BEEN AWARE OF THE POSSIBILITY OF ANY SUCH LOSSES ARISING. YOU EXPRESSLY UNDERSTAND AND AGREE THAT, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE GOOGLE PARTIES’ TOTAL LIABILITY IN CONNECTION WITH YOUR GOOGLE PRODUCT OR THIS LIMITED WARRANTY WILL NOT EXCEED THE AMOUNT YOU ACTUALLY PAID AT RETAIL FOR YOUR GOOGLE PRODUCT.
Some states, provinces or territories do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
What if my Google Product also has damage which is not covered by this
Limited Warranty?
If, in addition to a defect covered by this Limited Warranty, your Google
Product also has damage which is not covered (for example, damage caused by
normal wear and tear or misuse by you) then Google is only responsible for
addressing the defect covered by this Limited Warranty. In certain
circumstances, Google may be prevented or restricted in carrying out the
repair work until the damage which is not covered has also been fixed. For
example, if your Google Product has a cracked screen then this may prevent
Google from carrying out the repair work unless the screen is also fixed. If
this happens, where permitted by law, Google may notify you and may give you
the option of: (1) Google repairing the damage not covered by this Limited
Warranty at your cost (and Google will tell you the amount in advance); or (2)
Google returning your Google Product to you without carrying out any repair
work.
What if my Google Product is damaged by liquid?
If your Google Product has sustained liquid damage this Limited Warranty no
longer applies and Google will not carry out any repair work. Google will give
you the option of: (1) replacing your Google Product at your cost (and Google
will tell you the amount in advance); or (2) Google returning your Google
Product to you.
How do you make a claim?
To make a claim under the Limited Warranty, please contact Google Product
Support at g.co/warrantyclaim. You must provide
your name, contact information, and the serial number of your Google Product
to receive support. Before receiving warranty service, Google.
may require that you provide proof of purchase details, respond to questions designed to assist with diagnosing potential issues and follow Google’s procedures for obtaining warranty service.
Other limitations
No vendor, seller, authorized reseller, employee, or representative of
Google or its affiliates or any third party is authorized to make any
modification, extension, or addition to this Limited Warranty. If any term of
this Limited Warranty is held to be illegal or unenforceable, the remaining
terms of this Limited Warranty will remain in full force and effect.
How state, province, territory, and other laws apply to you
This warranty gives you specific legal rights, and you may also have other
rights that vary from jurisdiction to jurisdiction. This Limited Warranty is
given by Google LLC, organized in the state of Delaware, whose principal place
of business is at 1600 Amphitheatre Parkway, Mountain View, CA, 94043, United
States. G953-00932-01 REV F
Notice of Arbitration
In accordance with the Google Arbitration Agreement – Devices, Related
Accessories, and Related Subscription Services (“Arbitration Terms”) set forth
at g.co/devicearbitration, you acknowledge and agree that disputes relating to
your Google device, related accessories, and related subscription services for
your Google device (“Google Device”) will be resolved through BINDING
ARBITRATION on an individual, non-class basis, unless you have opted out or
another exception applies as described in the Arbitration Terms. For disputes
subject to arbitration, you agree to first send a written notice of the
dispute by certified U.S. Mail or by Federal Express (or international
equivalent) to Google’s address for notice, Google LLC, Legal Department –
Hardware Arbitration, c/o Corporation Service Company, 2710 Gateway Oaks
Drive, Suite 150N, Sacramento, CA 95833. The notice has to include, if
available: (a) the name of the person making the claim, (b) the type of Google
Device, as applicable, (c) the serial number of the Google Device, (d) the
email address used to activate the Google Device, as applicable, (e) a
description of the nature and basis of the claim, (f) the result that is
desired (e.g., an amount of money), and (g) the case number(s) assigned by
Google to track previous attempts to resolve the dispute, if there is one. We
each agree to try to resolve the claim, but if we can’t do that within 60 days
after the notice is received, you or Google may initiate an arbitration
proceeding by following the American Arbitration Association (“AAA”) Rules.
Unless the parties agree otherwise, your demand for arbitration must be sent
to Google’s address for notice and entitled “Demand for Arbitration.” Google
will send demands for arbitration to you at the e-mail address provided in the
notice of the dispute.
© Google LLC, Google Nest Wifi Pro, G logo, Google, and related marks and
logos are trademarks of Google LLC. Patent:
g.co/patents
FCC STATEMENT
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
Changes or modifications not expressly approved by Google could void your authority to operate the equipment. This device complies with Part 15 of the FCC Rules. Operation is subject to the following 2 conditions:
- These devices may not cause harmful interference.
- These devices must accept any interference received, including interference that may cause undesired operation.
- FCC regulations restrict the operation of this device to indoor use only.
- The operation of this device is prohibited on oil platforms, cars, trains, boats, and aircraft, except that operation of this device is permitted in large aircraft while flying above 10,000 feet.
- Operation of transmitters in the 5.925-7.125 GHz band is prohibited for control of or communications with unmanned aircraft systems.
Model number: G6ZUC
Product name: Nest Wifi Pro
US Responsible Party Google LLC 1600 Amphitheatre Parkway Mountain View, CA 94043
- Contact: https://g.co/nest/contact