Rasonic RSS-TS253C Electric Stewing Mug User Manual

Rasonic RSS-TS253C Electric Stewing Mug

Important Safeguards

When using the appliance, make sure to follow the below safety precautions:

Before use

1. Read the following safety precautions before using the appliance. Failure or negligence in following these safety precautions could cause fire, electrical shock or injury.
2. Remove and discard all packing materials of the appliance. Make sure children do not play with them to avoid any danger.
3. Before connecting to the electricity, check if the rated voltage on the appliance corresponds to the local voltage. To avoid overload, do not connect the appliance in the same power socket with other high power consumption appliances. Make sure the appliance is connected to power socket with grounding.
4. To avoid any hazard, make sure the surface of the appliance and plug is dry before use.

In operation

1. Never leave the appliance unattended when in use or operate without water.
2. Do not cook inside the water tank (heating plate) directly.
3. Do not operate the appliance in the following places:
   • Humid environment or near water sources
   • Near heat and fire sources (such as electric oven and induction cooker etc.)
   • Unstable and insufficient support surface
   • Near inflammable or non-resistant to heat objects (e.g. carpet, plastic table cloth, curtain and towel etc.)
4. Sufficient room must be reserved for steam or air bubbles generated, and amount of water should not exceed the maximum water level of the water tank. Otherwise, water and steam may spill out during operation and cause dangers.
5. Water may splash out from the edge of lid during operation. To avoid fire, electrical shock or injury, do not operate the appliance near the other appliances, electric socket extension and avoid spillage on the connector.
6. Make sure the lid is closed tightly to prevent water from splashing out or steam discharging; otherwise, the appliance may not function properly or cause hazards.
7. WARNING! Do not open the lid during operation or right after use, as massive steam will come out from the steam vent only by doing so can prevent steam burn.
8. Do not open the lid during operation, otherwise boiled water may spill out and cause burns. If necessary, press [ Keep Warm/Cancel ] button to switch off the appliance before open the lid. Be careful of the hot steam and droplets when open the lid.
9. After cooking, a lot of vapour and water droplets will remain inside the main unit and lid, which is a normal phenomenon. To avoid burns, switch off the appliance and unplug the power, wait for a while before opening the lid to avoid burn by residue heat. Open the lid carefully to avoid condensed water droplets from the lid drop onto the control panel or power cord. To avoid scalding by hot steam, use oven mitts to pick up the food from the appliance.
10. Always use krt:chen utensils with long handles when checking the food inside. Beware of hot steam, do not operate the appliance next to wall or furniture.
11. Do not switch on the appliance when there is no water in the water tank. If boil dry occurred, add water into the water tank or unplug the power.
12. Do not open the lid, move or shake the appliance during operation as to avoid massive steam emission resulting in burns or other hazards.
13. To avoid appliance malfunction, deformation or discoloration, do not cover the appliance or steam vent by any object when using the appliance.

After use

1. Normally cleaned after use, unplug the appliance from the socket and let the appliance cool down before moving and cleaning.
2. To avoid getting burned, never touch the product enclosure and heating plate which are subject to residual heat right after use.
3. To avoid affecting the safety performance and prevent electric shock and fire, never immerse the main body, power cord or plug in water or let them wet. Make sure the plug is dry before use.
4. Disconnect the power plug after use or, when the appliance not in use for long time, preventing electric leakage and electric shock due to insulation degeneration. Do not touch, plug or unplug the appliance by wet hands which can result in electric shock.

Beware of the following

1. The appliance equipped with boil-dry protection system. If water inside the water tank completely evaporated or temperature exceeds the protection level, the operation will stop while error code will show on display. If the appliance was boiled dry once, switch off and lift the main body from the power base and cool down completely before reuse. WARNING! Boil-dry protection is the device for protection. Do not rely on this function to switch off the appliance.
2. The appliance is not intended to be operated by means of an external timer or separated remote control system, as to prevent short-circuit or other flammable hazards.
3. Do not let the stewing mug withstand big temperature difference. (For example: Heat the stewing mug with fire or put the hot stewing mug on a marble surface or into cold water), otherwise the mug may crack because of thermal expansion and contraction.
4. To prevent corrosion on water tank and stewing mug, avoid cooking any substance that is acidic or alkaline.
5. The stewing mug is a kind of fragile ware. Use it carefully. Do not hit the mug or drop it from a high place to avoid damage.
6. Great care is necessary in using the appliance, especially near children. Children should be supervised to ensure that they do not play with the appliance. Also, children without adult supervision should not operate, clean and maintain the appliance. Keep them away from the appliance and its power cord.
7. Handle the power cord with care. Do not place heavy objects on the power cord. Never clip, modify, stretch or twist the power cord. Do not grasp the power cord but the plug itself when plug in or unplug the appliance. Ensure that the power plug fits all the way into the appliance socket, fail to do it may cause electric hazard.
8. Do not operate the appliance when the power cord is tangle or hang over the edge of a table, countertop or let it touch any hot surface. It may cause power cord damage.
9. Always wipe off any dust from the power plug and clean the appliance, make sure it is not oily, especially on the pins such to prevent fire from happening.
10. Do not use the appliance for purposes other than cooking. (If the appliance is not used for cooking, it may cause malfunction and hazard.)
11. The appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, if they have given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved.
12. The appliance is intended to be used in household or similar applications such as staff krtchen areas in shops, offices and other working environments. Do not use it outdoors.
13. Always check the condition of the appliance, stewing mug, power cord and plug. To avoid hazard, stop using the appliance immediately if the appliance is damaged or dropped. Contact Shun Hing Electric Service Centre Limited for checking and repairing.
14. Do not use, replace or assembly any parts which is not produced under authorization, otherwise, the warranty becomes invalid and our company will refuse any liability and repairing cost for the damage caused.
15. To comply with safety regulations and avoid hazards, if repair is needed, present the official invoice, product warranty card with the appliance for repair service and contact Shun Hing Electric Service Centre Limited hotline at 2406 5666. Address can be found at the back page of the manual.

Cleaning and Storage

1. Before cleaning, unplug the appliance and let it cool down completely.

2. Stewing mug is a kind of fragile ware, handle with care and do not place in high temperature environment for a long time.

3. Use warm water together with mild detergent to clean the stewing mug. Never use poisonous or corrosive detergent for cleaning.

4. To avoid malfunction and dangers, do not clean the main body with water directly or let water penetrate inside the main body.

5. To remove the odor, add some water to the stewing mug and the water tank, turn on the appliance until water boiled. Pour out the water and wait until the appliance cool down completely. Then wash it with warm water.

6. Due to the minerals in water, colored water scale will be found on the heating plate after heating. The harder the water, the quicker the scale will be formed. It is a normal phenomenon and will not affect the operation.

7. To remove the water scale, follow the below instructions:

   • Fill water into the water tank (fill water to the maximum water level mark is recommended)
   • Put halved sliced lemon in the water tank (or follow the ratio to add 20g citric acid per 1 L water).
   • Operate “Optional” function until the water boiled. Press the [Function/Cancel] key to stop the operation, wait and pour out all water after around 20 minutes. Then clean the heating plate with a sponge or soft brush, and rinse by water at the end.
     NOTICE! To remove the remaining smell of citric acid, boil water again and pour it out afterward.

8. Never clean the appliance by using gasoline, cleanser or harsh cleaning tools (e.g. metal brush).

9. If dirt is attached on the water tank, main body or lid, use a damp cloth to clean and wipe them dry.

10. Always let the appliance cool down completely before storage. Put it in a paper box and store in a dry environment. Never wrap the power cord tightly around the appliance or put pressure on it to avoid the power cord damage.

Product Specifications

Control Panel and Product Structure

Control Panel

Product Structure

Water Level Mark
Remark: The above illustrations are for reference only and subject to the actual appliance.

Operation Time Table

Operation Instructions

Before First Use

1. When the first time of use, it may have smell due to the new packing. It is a normal phenomenon where the smell will gradually disappear with time.
2. Make sure the appliance is not plugged. Depend on the cooking functions, follow the instruction stated in “Chapter 5.2 Preparation” and “Chapter 5.3 Function Selection” to operation the appliance.

Preparation
CAUTION! Clean the stewing mug thoroughly by water before using.
CAUTION! Do not exceed the maximum water level of the water tank when filling water. Only use distilled water or tap water, never use mineral water as it will fasten the formation of scale.
CAUTION! When adding ingredients and water, it is recommended not to exceed 80% of the ceramic mug capacity to prevent water may spill out during operation.

Use of a Large Stewing mug

1. Add water to the maximum water level of the water tank.
2. Place all ingredients into large stewing mug and add moderate amount of water (slight immersion of all ingredients are optimum), then cover the large ceramic lid.
3. Put the large stewing mug into the main unit and close the lid.

Use of Small Stewing mug

1. Add water to the maximum water level of the water tank.
2. Put the steamer into the main unit.
3. Place all ingredients into small stewing mug and add moderate amount of water (slight immersion of all ingredients are optimum), then cover the small ceramic lid.
4. Put the small stewing mug into the steamer, and close the lid.

Use of [Steam] function

1. Add water to the maximum water level of the water tank.
2. Put the steamer into the main unit and place all ingredients into steamer.
3. Put the steam plate on the steamer and place all ingredients on steam plate (if needed).
4. Close the lid.
   NOTICE! Except for the “Steam” function, there is no need to use a steam plate for other functions.

Function Selection

1. After connecting to the electricity, a “Di” sound will be heard. The display will show “00:00” representing the appliance is in standby mode.
2. In standby mode, Press Double-boiled soup Congee/Chinese Dessert, Optional or Steam function key to select function. Function indicators will light up accordingly while default operation time will show on the display, wait for about 6 seconds to confirm the relevant settings. The display will show the operation time and “: ” keeps flashing. When the preset temperature is reached during the heating process, the operation time will start to count down.
3. When the operation time is flashing (within about 6 seconds), Press the [ + ] key to increase the cooking time. While button is pressed every time, time value will be increased by 10 minutes.11 minute (steam function) until the function adjusts to the maximum time value, and then return to minimum time value, and sequential cycles. Detailed information can be found in “Chapter 4.2 Product Structure: Operation Time Table”. After completion, wait for about 6 seconds to confirm the relevant settings.
4. When the operation time is flashing (within about 6 seconds), Press the [ -] key to decrease the cooking time. While button is pressed every time, time value will be decreased by 10 minutes.11 minute (steam function) until the function adjusts to the minimum time value, and then return to maximum time value, and sequential cycles. Detailed information can be found in “Chapter 4.2 Product Structure: Operation Time Table”. After completion, wait for about 6 seconds to confirm the relevant settings.
5. When the operation completed, sounds will be emitted 3 times to remind the users.”–: –” will show on display, “:” keeps flashing, and keep warm indicator will light up. The appliance will switch to keep warm mode automatically.
6. If no keep warm function is needed, press the [ Keep Warm/Cancel ] key to cancel during warm keeping. “00:00″will show on display and the appliance will return to standby mode.
7. During the operation, the user can press [ Keep Warm/Cancel ] key to cancel at any time, and the appliance will return to standby mode.

CAUTION! Suggested to wait for about 5 minutes before opening the lid and taking out the food, as it can avoid burns by water spilling.
CAUTION! The appliance will automatically stop operation if water inside the water tank evaporated during operation or warm keeping. The appliance will start the dry cut protection. All indicator lights will be off, and the appliance will turn off all operation automatically. The user must wait for the appliance to cool down until the temperature drops below protection value, and then reconnect the power supply before continuing to use the appliance.

Preset function (The time to finish the operation)
Follow the procedures described in”Charter 5.2 Preparation”, place the ingredients and clean water into the stewing mug, and follow the steps below to preset the cooking function.
CAUTION! Perishable foods are not recommended for long preset time as to avoid deterioration.

1. In the standby mode, press the [ Preset] key, the preset indicator will light up and the preset time “04:00” will flash on the display. If there is no operation within 6 seconds, the appliance will return to the standby mode. During the flashing of the preset time (within about 6 seconds). Press the [ + ] or [ -] key again to adjust the preset time.
2. After preset time is set press Double-boiled soup , Congee/Chinese Dessert Optional or Steam function key to select function. If there is no operation within 6 seconds, the appliance will return to the standby mode.
3. After function is selected, press the [ + ] or [ -] key to adjust the function operation time or wait for about 6 seconds to confirm the present function time. After setting complete, the corresponding function, preset and timer indicators will light up to complete the preset function setting. The display will show the operation time and “:” keeps flashing.

For example: Preset 5 hour to finish the “Double-boiled Soup” function for 2 hours 30 minutes.

• After connecting to the electricity, “00:00” will show on the display representing that the appliance is in the standby mode.
• Press the [ Preset ] key once, the preset indicator will light up and the default preset time “04:00” (4 hours) will show on display. Press the [ +] key to adjust the time setting to “05:00” (5 hours).
• Press the key to select the “Double-boiled Soup” function, corresponding indicator will light up. Display will show the default cooking time “02:00” (2 hours). Press the [ + ] key to adjust the cooking time setting to “02:30” (2 hours 30 minutes).
• After setting completed, wait for about 6 seconds to confirm the setting and “Preset” function will start.
• After around 2 hours 30 minutes, preset indicator will light off, “Double-boiled Soup” function will start until the operation completed. “Di Di Di” sounds will be emitted 3 times, “-:-” will show on display, “:” keeps flashing and keep warm/cancel indicator will light up. The appliance will switch to keep warm mode automatically.
• Warm keeping will continue until water inside the water tank is evaporated. (Detailed information can be found in “Chapter 5.6 Keep Warm Function”.)

CAUTION! The preset time is the overall cooking completion time.
CAUTION! If the selected cooking function time is longer than the preset time, cooking will start immediately.

Congee/Optional Rice to Water Ratio

Use of the measuring cup:
Users must use the measuring cup supplied with this appliance. The standard for 1 cup of rice is shown as the figure below.

CAUTION! The actual rice cooking time is varied with different rice quantity, water amount. voltage, room temperature, water temperature and rice quality.
CAUTION! The rice texture is affected by different rice quantity, water amount and rice quality.
CAUTION! The water amount can be adjusted accordingly to personal preference on the rice texture.

Keep Warm Function
The appliance will change to keep warm mode automatically after the operation completed. No defined operation time for warm keeping, so the appliance will turn off until the water inside the water tank is evaporated. User can press the [ Function/Cancel ] key to select “Keep Warm” function, related indicator and “–:–” will show at the same time. Keep warm function will start operating after 6 seconds,”-:–” light up on the display and”:” keeps flashing. If keep warm function is not necessary during operation, press the [ Keep Warm/Cancel ] key once, “00:00” will be shown on display representing the appliance is in standby mode. User can unplug the appliance from the socket after the appliance cool down.
CAUTION! Do not warm perishable foods for too long, otherwise, it may generate odor and get deteriorated.
CAUTION! When the appliance is out of water, the appliance will start the dry cut protection, and all indicator lights will be off, then will turn off all operation automatically. The user must wait for the appliance to cool down until the temperature drops below protection value, and then reconnect the power supply before continuing to use the appliance.

Cancel Function
User can press the [ Keep Warm/Cancel ] key to cancel the function. All the operation will be cancelled, “00:00” will show on display and the appliance will return to standby mode.

Troubleshooting and Treatment

If the following situation happens, unplug the appliance immediately. Contact and report to Shun Hing Electric Service Centre Limited for checking and repairing.

1. If the power cord or power plug is abnormally hot.
2. If the electricity flows discontinuously when the power cord is bent.
3. If the appliance is abnormal hot, and smell scorching or smoke.
4. If you get shocked when touching the appliance.
5. If the appliance sometimes does not turn off automatically.
6. If water is leaking out from the appliance.

Special Avowal

1. The content in the operation manual has been checked. Our company reserves the hermeneutic power to any printing errors or misunderstandings on the content.
2. If there are technical improvements on the appliance, the operation manual will be updated in new version without prior notice. The product appearance, color and specification are subject to the manufacturer information.
3. In case there is any inconsistency or conflict between the English versions and Chinese versions of the terms, the Chinese versions shall prevail.
4. E-copy of user manual can be sent by e-mail on request, please call Shun Hing Electric Works & Engineering Co., Ltd. at 2861 2767.

After Sales Service

1. For any defect, in the judgment of technician from Shun Hing Electric Service Centre Limited, caused under normal use, our company is responsible for repairing or replacing any parts of the said electrical appliance free of charge within one year guarantee period commencing from the date of purchase. Any defective part which has been replaced shall become our property. Warranty service does not cover the repair or replacement of consumable parts (including Stewing mug, Ceramic lid, Steam plate, steamer, lid and power cord, etc.). If the appliance is used improperly, for commercial (or semi-commercial) use, or not following the instructions in the operation manual, the warranty becomes invalid and our company will refuse any liability and repairing cost for the damage caused.
2. User must present the official invoice/redemption voucher and the product warranty card with the chop from sales point/redemption center for maintenance. For enquiries, please call Shun Hing Electric Service Centre Limited hotline at 2406 5666.

Office: 9/F, Peninsula Centre, 67 Mody Road, Tsimshatsui East, Kowloon, Hong Kong
Tel: 2861 2767 Fax: 2865 6706
Website: http://www.rasonic.com
E-mail: shew@shunhinggroup.com

Office: 11/F, Shun Hing Centre, 2 Shing Yiu Street, Kwai Chung, N.T. HK
Tel: 2406 5666 Fax: 2408 0316
Website: http://www.shesc.com/zh

Customer Service Centre
1/F, Shun Hing Centre, 2 Sh ing Yiu Street, Kwai Chung, N.T.
9/F., Block B, Peninsula Centre, 67 Mody Road, Tsim Sha Tsui East, Kowloon
22/F, Parkview Centre, 7 Lau Li Street, Tin Hau, Hong Kong
Avenida de Venceslau de Morais, No. 193-199, 5 andar – I, Edf. Industrial Nam Leng, Macau
For the latest information of Hong Kong and Macau service center, please visit http://www.shesc.com/en

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