BAGTAG Track App User Guide
- June 9, 2024
- BAGTAG
Table of Contents
Track App
User Guide
Welcome to BAG TAG Track.
Your device works in combination with the BAGTAG app and is compatible with
BAGTAG electronic bag tags.
Please keep in mind that the Track does not have an on/off button and only
uses power when moving. Recharge the device with the included power cable.
To activate the BAGTAG Track, download the BAGTAG application in the Apple App
Store or Google Play Store.
Register in the BAGTAG app
Create an account in the BAGTAG app
Already have an account in the BAGTAG app? Then you can skip this part.
Step 1: Download the BAGTAG app in the App or Google Play store.
Step 2: Create a new account by signing up with your e-mail address.
Add Track to devices
Add the Track to your BAGTAG account
Step 1: Go to the ‘Devices’ section in the BAGTAG app.
Step 2: Choose the option ‘Track’ and follow the instructions in the app
to start adding the device by scanning the QR code on the back of the Track.
The Track is now added to your devices.
View location
Show current location
You can always see the Track’s current location on the map.
- Checked in for a flight? Go to the ‘Journey’ section (the aircraft icon) of the app. The Track is automatically added to each journey you take. You can disable this by going to ‘Devices’, tap on the three dots (top right) and disabling auto-add.
- Haven’t checked in or want to try out the Track? Go to the Track in the ‘Devices’ section (the bag icon) off the app and go to ‘View location’.
Start first journey
Check-in and find flight
With an electronic bag tag:
The Track is automatically added to each journey you take. You can disable
this by going to ‘Devices’, then tapping on the three dots (top right) and
disabling auto-add.
Without an electronic bag tag:
Check in for your flight by selecting the airline in the BAGTAG app, which
will redirect you to the airline’s check-in process. The BAGTAG app will have
found your flight after check-in and your journey can begin.
Charging & battery power
Charging
Charge the Track with the enclosed cable. Once plugged in, you will see a
light on the side of the tracker:
- A red light means that the battery is charging.
- A green light means that charging is complete.
- An intermittent white light indicates that the device is being updated.
Battery power
The Track does not have an on/off switch and will automatically turn on and
off when it’s on the move.
The battery status indicates how much battery power is remaining. It’s worth
checking the battery level before using the device.
You will receive a low battery notification when there is less than 20%
battery power remaining. The more you use the Track, the more battery power it
uses.
Resetting & handeling
Resetting
In case the Track is charged but doesn’t work, reset the device by gently
pushing a paperclip in the pinhole next to the LED for 10 seconds. Release the
paperclip when a white light blinks, indicating that the tracker has been
reset. A blue light indicates that the Track has started working again.
Handeling
The Track is made of durable plastic but it has sensitive electronic
components inside. It can get damaged if dropped, burned, punctured, or
crushed, or if it comes in contact with liquid. Don’t use a damaged Track,
such as one with a broken cover, as it may cause injury.
Please note!
Always place the tracker in the center of your bag to maximise the separation
distance between the tracker and yourself. At all times, try to minimise the
time that you are in close proximity to the BAGTAG Track.
Regulatory information
EU declaration of conformity
Hereby, BAGTAG declares that the radio equipment type Versa 1 is in compliance
with Directive 2014/53/EU.
The full text of the EU Declaration of Conformity is available at the
following internet address: https://bagtag.com/terms-conditions/.
FCC regulatory statements
The Versa tracker is registered under FCC ID: 2ASXOVERSA1.
- This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: This device may not cause harmful interference, and
- This device must accept any interference received, including interference that may cause undesired operation. No changes shall be made to the equipment without the manufacturer’s permission as this may void.
FCC radiation exposure statement
This equipment complies with FCC radiation exposure limits set forth for an
uncontrolled environment. The highest SAR value as reported to the authorities
for the VERSA 1 when tested for use by the Body and Simultaneous usage
conditions is 1.19W/kg and 1.24W/kg respectively against a limit of 1.6W/kg.
Please follow the instructions included in the Quick Start Guide for product
installation and use.
ISED regulatory statements
ISED Certification Number (IC): 25113-VERSA1 This device complies with ISED’s
license-exempt RSSs. Operation is subject to the following two conditions:
- This device may not cause interference, and
- This device must accept any interference, including interference that may cause undesired operation of the device.
RSS-102 RF exposure compliance of radio communication apparatus
The BAGTAG Track has been designed to comply with ISED Canada (RSS-102)
radiation exposure limits set forth for an uncontrolled environment. The
highest SAR value as reported to the authorities for the BAGTAG Track when
tested for use by the Body and under simultaneous usage conditions is 1.19
W/kg and 1.24W/kg respectively against a limit of 1.6W/kg. Please follow the
instructions included in the Quick Start Guide for product installation and
use.
Questions?
E-mail us at support@bagtag.com