BAGTAG 2023 Batteryless Electronic Bag User Manual
- June 15, 2024
- BAGTAG
Table of Contents
BAGTAG 2023 Batteryless Electronic Bag
Product Information
Specifications
- Works in combination with the BAGTAG and/or supported airline app
- Requires the BAGTAG mobile application available in the Apple App Store or Google Play Store
- Registering the BAGTAG device is necessary
- Connects to your phone using NFC (Near Field Communication)
- E-paper display for flight information
- Compatible with Android and Apple smartphones
FAQ
- Q: Which airlines are supported by BAGTAG Flex?
- A: For a list of supported airlines, please check our website.
- Q: Can I use BAGTAG Flex with any smartphone?
- A: BAGTAG Flex is compatible with Android and Apple smartphones.
- Q: Can smartphone cases affect the NFC connection?
- A: Yes, smartphone cases can make it difficult to establish an NFC connection. It is recommended to remove the case when connecting with BAGTAG Flex.
- Q: How do I know if my phone is connected to the BAGTAG Flex?
- A: When connecting, wait until a blue light appears on top of the BAGTAG. The blue light indicates a successful connection between the devices.
- Q: What should I do if the BAGTAG Flex display is not clearing?
- A: If the display is not clearing, ensure that you are following the steps correctly. If the issue persists, contact our customer support for further assistance.
Product Usage Instructions
Registering the BAGTAG Flex
- Download the BAGTAG application from the Apple App Store or Google Play Store
- Open the app and sign up or log in
- Go to the device tab (suitcase icon) and select ‘Add device’
- Ensure that location sharing, Internet, and Bluetooth are enabled on your phone
- Choose the ‘Activate with NFC’ option in the app
- Place the back of your phone close to the BAGTAG device
- Wait for a blue light to appear on top of the BAGTAG, indicating successful connection
Check-in Process
- Check-in your bag through the supported airline app
- Select your upcoming flight and activate the BAGTAG with NFC in the airline app
- Follow the instructions in the airline app to update the BAGTAG display
- The flight information will appear on the e-paper display of the BAGTAG Flex
- You will receive a confirmation email for successful bag check-in and labeling
Attaching the BAGTAG Flex
- Fasten the strap around the handle of your bag tightly
- Pull the closest strap hole over the buckle pin firmly
- Pull the strap end through the buckle and tuck it under the handle
- Ensure that the BAGTAG device is tightly attached to avoid movement during travel
Clearing the BAGTAG Flex Display
- Locate the device in the BAGTAG app
- Select the ‘Try out this tag’ option
- Scroll down and choose ‘Clear BAGTAG’
- Follow the steps in the app to clear the display (similar to updating a BAGTAG)
- The BAGTAG display should now be cleared of any previous flight information.
Welcome on board!
Your BAGTAG works in combination with the BAGTAG and/or supported airline app.
For a list of supported airlines, please check our website.
To register your BAGTAG, download the BAGTAG mobile application in the Apple
App Store or Google Play Store.
Register the BAGTAG Flex
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Step 1: Log in the BAGTAG app
- To register the BAGTAG device (which you only need to do once), go to the App Store or Google Play Store and download the BAGTAG application. You will first need to sign up or log in before registering the device.
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Step 2: Add the device
- Go to the device tab (suitcase icon) after logging in and select the ‘Add device’ option. Check to see if your location sharing, Internet, and Bluetooth are enabled.
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Step 3: Register with NFC
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To connect the BAGTAG with your phone, choose the ‘ ‘ Activate with NFC’ option in the BAGTAG app and place the back of your phone close to the device.
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Keep in mind that depending on the phone, the NFC positioning varies (see the next page for an indication).
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Continue to hover the phone until a blue light appears on top of the BAGTAG, indicating that the devices are attempting to connect. Wait till the blue light remains blue, which means the devices are connected.
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The BAGTAG is now ready for its first flight.
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Please note
- Smartphone cases can make it difficult to establish an NFC connection.
- The distance you should have between your smartphone and the BAGTAG you would like to establish a connection with can be different for any kind of mobile phone.
- It is important to hold the devices stable, otherwise, there is a risk of losing connection.
Check in your baggage
Step 1: Check in
- Check in your bag through the supported airline app.
- The luggage label is transferred to the BAGTAG from within the airline’s mobile app. This option is available after check-in.
Step 2: Updating the BAGTAG display
- Choose your upcoming flight and activate theBAGTAG with NFC. Follow the instructions in the Airline app to update the BAGTAG display. The labels should be successfully sent to the BAGTAG, and the flight information will appear on the e-paper display.
- You will also receive a confirmation e-mail that your bag was successfully checked in and labelled.
Please note
- The check-in process can differ per airline. Check the airline’s website for the correct instructions.
Attach the BAGTAG Flex
- Step 1: Fasten
- Fasten the strap around the handle until tightly attached.
- Step 2: Pull
- Firmly pull the closest strap hole over the buckle pin.
- Step 3: Tuck
- Pull the strap end through the buckle and tuck it under the handle. Please keep in mind to always attach the device as tightly as possible to avoid the device from moving during its journey.
Clear the BAGTAG Flex display
- Step 1: Go to your device
- To remove the flight information of the BAGTAG Flex, locate the device in the BAGTAG app and choose the“try out this tag” option.
- Step 2: Choose ‘Clear BAGTAG’
- After scrolling down, a test flight “clear BAGTAG” is displayed. Choose this option and follow the steps in the BAGTAG app to clear the display (clearing the display works the same as updating a BAGTAG). YourBAGTAG should now be cleared of any previous flight information.
Customise the BAGTAG Flex display
- Step 1: Select a device
- To start customising, open the BAGTAG app and login.
- Head to the Devices section within the app, choose your desired device for customisation, and then select ‘ Customise Display.’
- Step 2: Customise display
- Start to customise the display by selecting an image(not required). You can choose an image from your device, take a picture or use one of the app’s default images.
- Next, you will be given the option to add your initials(not required) and contact information.
- Finally, select save and your custom display will appear in the image library.
- Step 3: Update display
- Select the image you want to display and select send to start the process of updating the device’s display.This is the same process as checking in a bag.
- The app will show a success message and the BAGTAGdisplay will showcase the customised image.
FCC STATEMENT
Regulatory information
COMPLIANCE STATEMENT (PART 15.19)
This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions:
- This device may not cause harmful interference.
- This device must accept any interference received, including interference that may cause undesired operation.
WARNING (PART 15.21)
- Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
RF EXPOSURE (OET BULLETIN 65)
- To comply with CC RF exposure requirements for mobile transmitting devices, this transmitter should only be used or installed at locations where there is at least 20cm separation distance between the antenna and all persons.
MANUFACTURER PERFORMANCE SPECIFICATION
The BAGTAG device has been certified according to IEC61000-4-3, the UHF RFID scanning function of theAirport interface of the BAGTAG device could be sensitive to radiated emissions between 600Mhz and700Mhz resulting in performance criterion B. After the influencer of the emissions in the aforementioned spectrum has stopped, the BAGTAG device will self-recover its functionality with respect to the UHF RFID scanning function without operator intervention. During normal operating conditions, the aforementioned emissions should not be present in the environment where the BAGTAG is used with the UHF RFID scanning function.
EUROPEAN UNION – DISPOSAL INFORMATION
According to local laws and regulations your product and/or its battery shall be disposed of separately from household waste. When this product reaches its end of life, take it to a collection point designated by local authorities. The separate collection and recycling of your product and/or its battery at the time of disposal will help conserve natural resources and ensure that itis recycled in a manner that protects human health and the environment.
Questions?
- E-mail us at support@bagtag.com