AV Access U2EX50 USB Extender User Manual
- June 9, 2024
- AV Access
Table of Contents
AV Access U2EX50 USB Extender
Troubleshooting
U2EX50
- What can I do if the USB connection can’t work?
- Check if you have plugged in the receiver with the included power adapter.
- Try connecting the transmitter to another USB port on your PC.
- Check if the “Power” and the “Status” LED indicators (on both the transmitter and the receiver) are in normal status (solid on/blinking). If not, please check if you have connected the Cat cable properly.
- Try connecting the USB devices to the PC directly without using the USB extender. Then check if the USB connection works.
- What can I do if the USB connection suddenly stops working?
- Try re-plugging the USB cable between the transmitter and your PC.
- Try re-plugging in the receiver with the included power adapter.
- Try connecting the USB devices to the PC directly without using the USB extender. Then check if the USB connection works.
- What can I do if the “status” LED indicator is off?
- Use a new Cat cable, or check if your cable meets the standard. It is recommended to use a Cat5E/6/6A/7 cable, instead of Cat5 or flat cable.
- Check if the total length of your cable is within 80m/260ft.
- Check if the connectors at both ends of the cable meet the IEEE T568B standard.
- Try crimping your Cat cable connectors according to the IEEE T568B standard.
- If you need to use patch cables at both ends, the length should be as short as possible, no more than 5m/16ft. Please note that the total
- length of the patch cables and the Cat cable should not be over 80m/260ft.
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References
Read User Manual Online (PDF format)
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