TUYA H5-YW Smart Lock User Manual

June 9, 2024
Tuya

TUYA H5-YW Smart Lock

Special Attention

  1. Mechanical keys please keep outdoor, just in case keys lock in doors.
  2. Please replace for the battery when low wattage alarm.
  3. Reading this manual carefully before installation, and keep it for future reference.

Introduction

Lock structure

TUYA-H5-YW-Smart-Lock-FIG-1

Packing List

Check the following drawing to check whether the package contains all the parts

NO Name Qty NO. Name Qty
1 Front Panel 1 10 Mortise Screws:M5*10mm

(For Aluminum Door)

| 4
2| Back Panel| 1| 11| Mortise Screws:M4*20mm

(For Wooden Door)

| 5
3| Mortise| 1| 12| 60mm  Square shaft| 1
4| Card| 3| 13| 80mm  Square shaft| 1
5| Mechanical Key| 2| 14| M5*25mm Screw| 1
6| Waterproof Rubber

Plate

| 2| 15| M540mm Screw| 1
7| Screw Stubs:M5
35mm| 2| 16| M5*50mm Screw| 1
8| Strike&Strike Box| 1+1| 17| User Manual| 1
9| Sliding

Screws:M5*11mm

| 1| 18| U-Clip| 1

Specifications

Suitable for

Models

| ****

H5-YW

| Doors

Applicable

| Aluminum door

Wooden door

---|---|---|---


Materials

| Aluminum alloy| ****

Working Voltage

| ****

6V/4x AA Batteries


Lock Weight

| ****

3KG

| Door Thickness

to Fit

| ****

35-65mm


Unlocking Way

| WIFI

Fingerprint(option) Password

Card

Mechanical key

| ****


Data Capacity

| ****

Fingerprint+Password+C

(Fingerprint≤100


Color

| Silver

Black

| Working

Temperature

| ****

-10℃-55℃

Low Wattage Alarm| ****

Less than 4.8V

| Working Humidity| ****

0-95%

Features

  • Semiconductor fingerprint sensor(508dpi)
  • Passage mode function
  • Voice guided operation
  • Auto secure & break-in alarm
  • Voice setting function
  • Auto locking time setting function
  • Privacy locking
  • Anti-theft Password
  • Emergency power supply through USB

Installation

Turn the handle

Notice: Adjust the handle according to the direction you open the door.

  • Loosen the four screws
  • Left Open the Handle Toword the Left; Right Open the Handle Toword the Right.
  • Reinstall the Screw After Adjusting the DirectionTUYA-H5-YW-Smart-Lock-FIG-2
  • Loosen screws
  • Left Open the Handle Toword the Right;
  • Reinstall the Screw After Right Open the Handle Toword the Left. Adjusting the DireectionTUYA-H5-YW-Smart-Lock-FIG-3

Installation Diagram(For 5572)

  • Step 1 Install Mortise
  • Step 2 Install Sliding Screw Casing
  • Step 3 Install Back Panel and link wire
  • Step 4 Install fixing screws
  • Step 5 installation complete

Operation

Number Pad

TUYA-H5-YW-Smart-Lock-FIG-9

Passage mode:After verifying unlocking, press and hold “0” for 3 seconds and then prompt “the door is passage mode”
Setting Guide

TUYA-H5-YW-Smart-Lock-FIG-10

InitializationMode

TUYA-H5-YW-Smart-Lock-FIG-11

Note:

  1. Delete by type cannot delete management user information, management user can only be deleted by code.
  2. Dual user authentication mode requires authentication of two ordinary users. The administrator is not affected by this and can directly unlock the lock. The dual user authentication will not be effective when in initial state.
  3. The lock can be opened using default code 123456 followed by # in trial mode
  4. When the voltage is lower than 4.8V, the lock will automatically alarm every time. After the alarm, the lock can be unlocked for 200 times. After the number of times, the delay time of each lock opening will be 2 seconds.
  5. Keep the lock as close as possible to the wifi router

Setup code

  1. How to set Passage Mode(the lock always on “unlock” condition, no need verification.After input password and the keypad light on, pls touch “0” for 3 seconds, then Passage Mode come into effect.
  2. How to set Auto Lock(can be setted by 5S, 10S, 15S, 20S)
    After unlock and the keypad light on, pls touch “1” for 3 seconds, then Auto Lock by 5S come into effect.
    After unlock and the keypad light on, pls touch “2” for 3 seconds, then Auto Lock by 10S come into effect. After unlock and the keypad light on, pls touch “3” for 3 seconds, then Auto Lock by 15S come into effect. After unlock and the keypad light on, pls touch “4” for 3 seconds, then Auto Lock by 20S come into effect.
    But if you NOT want Passage Mode, then pls set Auto Lock like above steps.

App operation

Download: You can search for [ Smart life] in various app stores or scan the QR code above to download

Register

  1. Click “Sign Up”and read the Privacy Policy after it pops up. Click “Agree” and enter the registeration page.
  2. You can use email or mobile number as your account to register. The country/region of the APP will be the same as the phone’s. You can also change it by yourself when registering.(You cannot change the country/region after the registeration). Enter mobile number/email and click”Get Verification Code”;
  3. Enter the verification code and turn to the password setting page. Set your password as required and click “Done”.

Log in: If you already have an account,choose “Register with Existing Account”and enter the log in page.

  • The system will automatically locate the current country/region you are in. Or you can choose the country/region by yourself.
  • Enter mobile number/ email and password.
  • Thirdy-party Social Account Log in
    If you have downloaded Wechat or QQ on your phone, you can click the Wechat/QQ icon in the log in page. You can log in using your wechat/QQ account after authorizing it.If you are using iPhone,you can also log in with Apple ID.

Using the APP

Add Lock

  1. Tap Add Device on the Home page or + in the upper right corner of the page to go to the Add Device page. Currently, you can manually add devices or search for devices to add to the app.
    Attention:You should be add admin first!!!

  2. AP Mode Method:

  3. ○1 :After pressing “8” + “#” to verify the administrator, enter the Network config ,
    The “5”starts flashing

  4. Select the wifi door lock, enter the wifi password and connect the door lock

  5. connect the device to a Wi-Fi hotspot whose name starts with
    SmartLife-XXX.Return to the app and automatically jump to the connection

  6. Adding success: the voice prompt “successful”

  7. Adding Failure: The keyboard light No. 5 on the keyboard is not lit, and the timeout voice prompt “failed”TUYA-H5-YW-Smart-Lock-FIG-14 TUYA-H5-YW-Smart-Lock-FIG-15

EZ Mode MethodTUYA-H5-YW-Smart-Lock-FIG-16

  • After pressing “2” + “#” to verify the administrator, enter the Network config , The “5”starts flashing
  • As shown in the figure, the mobile app connects the lock. Select the wifi door lock, enter the wifi password and connect the door lock
  • Adding success: the voice prompt “successful”
  • Adding Failure: The keyboard light No. 5 on the keyboard is not lit, and the timeout voice prompt “failed”

Remote unlock 、 temporary password 、 Remote dynamic password

  • a) Temporary PasswordTUYA-H5-YW-Smart-Lock-FIG-17

    • Click on the APP homepage to enter the corresponding door lock page
    • Generate a temporary password on your app
    • Press “5”+“#”on the door lock,You can open the door with the temporary password after success
  • b) Remote unlockTUYA-H5-YW-Smart-Lock-FIG-18

    • Click on the APP homepage to enter the corresponding door lock page
    • Door lock keyboard press “4”+“#”Request remote unlock picking
    • The mobile APP will receive the application information, and click “Ok” to open the lock
  • c)Remote dynamic passwordTUYA-H5-YW-Smart-Lock-FIG-19

    • Swipe the screen to the right and click get dynamic password
    • The password is valid for five minutes and needs to be retrieved after five minutes
    • If the password cannot be unlocked, the lock time may be wrong, press 6# on the lock to update the lock time, and then re-enter

Alarm: Automatically report after an alarm occurs. The report types include: doorbell call, tamper-proof alarm, low-voltage alarm, normally open alarm, and freeze when the number of verification errors exceeds

User Management

TUYA-H5-YW-Smart-Lock-FIG-21

  1. Click on the added user, you can edit the corresponding user opening information of a user
  2. The lock and the app are synchronized through cloud information: enter the number of the door opening method on the lock. For example, Peter sets a password number 001 on the lock, then enter 1 in the app as shown in Figure 4, and use this number 001 later Password to open the door, the door opening record in the app will show that the door opened by Peter,But if the user information is deleted on the APP, the user can still open the door, and it must be deleted on the lock to be effective

Electronic Locking Button
When you pull the button to “red” status, the lock was on “Locked” status. And it can be opened from outside, only by Master Admin . Other unlock ways, when you try to unlock, it will voice out ” the lock was locked”. To disable this function, you need pull the button to “green” status, to release the “Locked” status.

FAQ

  1. How to read operation records? In the Records of the main interface. .
  2. Why can’t I unlock it after open the passage mode| You need to perform an unlock verification in any method, than the passage mode will take effect.
  3. What is the purpose of Auto Lock| You can set how long to lock after unlocking
    4)After installation, touch sensing keyboard, screen no respond| a)    In this case, first check that the positiv negative electrodes of the battery have installed upside down, whether the batte enough power

b)    Remove  the  back  panel   and   see connected.

c)    To eliminate the above situation, you n remove the lock ,check whether the wi

the lock body are squeezed, and the re-

5)Unable to register fingerprint| Check the fingers for dirt or wear, che fingerprint head on the lock for dirt and oil etc.

Check  to  see  if  the  fingerprint  is  w

properly(Press to see if there is any respond

6)What is the reason why the smart lock consumes fast power?| a)    Large standby power consumption

b)    Short circuit

7)There is no response to pressing the handle on outside the door, and there is unlock normally on inside the door, but the verification is

normal, and the motor is normal.

| It may be the triangle direction on the clutc error, please check correction.
8)How many times will the password be locked? How long is it

locked?

| Enter the wrong password more than 5 times in a row, the keyboard is locked for 90 seconds

Note

  • Please keep this card so that you can use it when you need warranty
  • We provide you with a one-year warranty from the date of
  • This warranty service is valid for customers in any country in the

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