RENPHO RF-EM001S Eye Massager User Manual

RENPHO RF-EM001S Eye Massager User Manual

Thank you for choosing the RENPHO Smart Eye Massager! Please read this user manual carefully and use the device only as directed. RENPHO accepts no responsibility for any cause of injuries due to misuse or negligence to follow the instructions outlined. Please keep this manual for future reference.

IMPORTANT SAFETY INSTRUCTIONS

READ ALL INSTRUCTIONS CAREFULLY BEFORE USING. When using this device, the following basic precautions should be always followed: Please consult your doctor if you are any of the following persons:

• Persons who had undergone eye surgery or eye conditions such as glaucoma, cataract and retinal detachment
• Elderly
• Pregnant or postpartum women
• Persons allergic to leather material
• Persons with skin infections, sensitivity, redness and/or burns on the skin
• Persons with any swelling or wound around the eye areas
• Persons with a heart condition, malignant tumors, or other serious health conditions
• Persons being treated due to medical condition
• Persons with high or abnormal blood pressure If you feel any discomfort, please stop using the device immediately.

1. The device is intended for household use only and not for medical use.
2. This device can be used by children aged 8 and above and by persons with reduced physical, sensory or cognitive capabilities or lack of experience and knowledge only if they have been given supervision or instructions concerning the use of the device in a safe way and understood the hazards involved.
3. Children should not play with the device. Cleaning and maintenance should not be made by children.
4. Remove contact lenses, glasses, false eyelashes, hairpins, hair accessories, etc. before using the device.

DANGER – To reduce the risk of electric shock:

1. Always unplug the device from the electric outlet after charging and prior to using, cleaning or storing.
2. Never use pins or other metallic fasteners with this device.
3. The device is not waterproof. Keep away from liquids. Do not immerse in water.

WARNING – To reduce the risk of fire, electric shock, or injury to persons:

1. Close supervision is necessary when this device is used by, on, or near children, invalid, or disabled persons.
2. Do not use the device while driving or walking.
3. Do not operate under a blanket or pillow. Excessive heating can occur and cause fire, electric shock, or injury to persons.
4. Do not use the device with wet hands.
5. Never operate this device if it is not working properly, has been damaged, or dropped into water. Do not attempt to disassemble or repair the device. Return it to the service center for examination and repair.
6. Do not expose the device to direct sunlight. Keep the device away from humidity, heat, corrosive gas, and flammables.
7. Do not operate where aerosol (spray) products are being used or where oxygen is being administered.
8. Only use the charger (DC 5V 1A, not included) to recharge the device.
9. Avoid contact with sharp objects.
10. The device has a heated surface. Persons insensitive to heat must be careful when using this device.
11. Use heated surfaces carefully. May cause serious burns. Do not use over insensitive skin areas or in the presence of poor circulation. The unattended use of heat by children or incapacitated persons may be dangerous.
12. Temperatures sufficiently high to cause burns may occur regardless of the control setting. Do not use on an infant or invalid or on a sleeping or unconscious person. Do not use on insensitive skin or on a person with poor blood circulation. Check where skin is in contact with the heated area of the device frequently to reduce the risk of blistering.
    SAVE THESE INSTRUCTIONS

ABOUT THE PRODUCT

1. What’s in the Box
   • 1 x Smart Eye Massager
   • 1 x Type-C Charging Cable
   • 1 x Quick Guide
   • 1 x User Manual
2. Specifications
   • Product Name: Smart Eye Massager
   • Model: RF-EM001S
   • Input: 5V =1A
   • Rated Power: 5W
   • Battery Capacity: 1500mAh
   • Battery Voltage: DC 3.7V
   • Charging Time: about 3.5 hours
   • Working Time: 90-240mins

USING THE PRODUCT

Charging

• a. Fully charge the device before the first use. Charge the device using the provided Type-C charging cable and a DC 5V 1A charger (not included).
• b. It takes about 3.5 hours to fully charge the device. The power indicator flashes red slowly while charging. Once charging is complete, the indicator will turn solid red.
  Note: The device CANNOT be turned on while charging.

Wearing

• a. Remove any eye accessories (e.g., eyeglasses, contact lenses, false eyelashes, etc.) that may hinder you from using the device.
• b. Wear the device and ensure it fits your eyes properly. Adjust the elastic band to fit your head.
  

Note: Your vision may become blurry for a while, as expected after using the device. It is recommended to close your eyes for a few minutes until your vision goes back to normal.

Operation

• a. Long press to turn on/off the device.
  Once the device is turned on, the power indicator will be solid white and the default setting is Air Pressure Level: soft, Heat: on, Volume Level: 3, Voice Mode: on, Bluetooth: on.

• b. Short press to cycle through 5 modes:
  Ml: Air Pressure + Heat + Music
  M2: Air Pressure + Heat + Vibration + Music
  M3: Air Pressure + Music M4: Heat Only
  M5: Vibration + Music

• a. Short press to cycle through soft pressure (Default)/strong pressure/no pressure.

• b. Long press to switch between silent mode and voice mode.
  Once silent mode is activated, the voice broadcast and built-in music will be disabled. The music from your phone or Renpho Health App will be paused but can be resumed via your phone or App.

• a. Short press to cycle the music volume through LevelO/ Level 1/Level 2/Level 3 (Default)/Level 4/Level 5 (Max.)

• b. Long press to enter the next track when the device is playing music from your phone or Renpho Health App.
  Note: The volume of the voice broadcast is cannot be adjusted.

Wireless Music Connection

• a. Turn on the device (the power indicator is solid white) and enable Bluetooth on your smartphone.
• b. Search for “ RF-EM001S Music ” and connect it. Once pairing is successful, the power indicator will flash blue slowly.
• c. Control the music playlist and volume from your smartphone.

Note:

• “RF-EM001S Music” is for wireless music connection and “RF-EM001S” for App connection. The device supports simultaneous connection to wireless music and App.
• Once paired successfully, the device will be automatically connected to Bluetooth every time it is turned on.

Indicator Description

then goes out, indicating an improper charger is used.

Auto-off Timer
The device will automatically shut off after 15 minutes of continuous use unless you select another timer via the App.

Memory Function

• a. Except in DIY mode, the device will recall the last selected mode and pressure level once turned on again.
• b. Except in DIY mode, the device will recall the last selected pressure level and music volume while switching modes.

APP INSTRUCTIONS

Step 1: Download the App
Scan the QR code below or search for “Renpho Health” from the Apple App Store or Google Play to download the Renpho Health App.

Renpho Health

Note: Due to continuous updates and improvements, the “ Renpho Health ” App may appear slightly different.

Step 2: Log in/Sign up

• a. Log in directly with an existing RENPHO App account.
• b. If you don’t have any RENPHO App account, tap “Sign up”. Register a new account for Renpho Health App using your email address and complete your profile information.

Step 3: Add Device
Before adding the device, enable Bluetooth on your smartphone (Android System also requires location access) and turn on the eye massager.

Method 1
Open the App, and a window will pop up and tap “Connect”.

Method 2

• a. Tap “+” on the top right corner of the “Device” page to pair manually.
• b. Select “Massage” and tap “Eyeris Smart”.
• c. A window will pop up and tap “+”.
  

Tip: Once the device has started operating the mode set via the
App, please do not touch any button on the device while wearing it to avoid changing the settings. Alternatively, you can lock the buttons via the App before wearing the device.

Step 4: Settings

Standard Settings
On the “Home” page, you can check the timer, battery level, current mode, air pressure level, volume level, voice broadcast and wireless music connection or adjust them according to your preference.

DIY Settings

• a. Tap “DIY” and “Add”, and you can customize your massage session by choosing timer, air pressure level, massage mode, heat level, vibration and music.
• b. Enter the name and tap “Save” to finish your created mode.
  You can add up to 15 custom modes on your DIY list.
  

Step: Meditate
Tap “Meditation” to enjoy some meditation videos and music and you can also add some of them to your likes.

Step 6: Learn More
Tap “Settings” to learn more about meditation and FAQ and to choose the duration time of locking the buttons on the eye massager.

For more App instructions, please scan the QR code or enter the URL.

https://renpho.com/pages/help-and-manual

CLEANING AND MAINTENANCE

1. Turn off the device or unplug the charging cable and allow the device to cool down before cleaning or storing
2. Wipe down the surface with a soft cotton cloth slightly dampened with mild detergent. Do not use abrasives, solvents, chemical cleaners, or harsh detergents.
3. Do not expose the device to direct sunlight or high temperatures. If the device has not been used for over 3 months, please charge it from time to time to prolong its lifespan.
4. It is recommended to wipe off any sweat, eye cream, or cosmetic residue left on the protein leather surface after use to prolong the lifespan of the device.
5. Do not disassemble the device by yourself, Otherwise, it may cause damage and void the manufacturer’s warranty.

TROUBLESHOOTING GUIDE

device.
Low air pressure.| Low battery.| Charge the device
No air pressure| No air pressure is selected,| Switch to soft/strong pressure.
The mode without air pressure is selected.| Select the mode with air pressure function.
The device shuts off suddenly| Out of power| Charge the device
The built-in auto-off timer is activated,| Restart the device for another massage session if needed
The device cannot be Charged.| Use other types of charging cables.| Use the provided Type-c charging cable only.
Use a charger with a voltage higher than 5V.| Use the DC 5V 1A charger
Fail to connect the device to the App.| Your phone’s Bluetooth is not enabled| Enable Bluetooth on your smartphone and pair the device to following the “APP INSTRUCTIONS”.
The eye massager has been paired with another mobile device.| Unbind the eye massager on another mobile device.
Fail to play wireless music on the device| Wireless music connection is disabled.| Enable Bluetooth on your smartphone and connect to RF-EM001S Music
Silent Mode is activated| Long press the Air Pressure button to switch to voice mode.
The App is not working.| App Error.| Restart the App.

If you encounter any other problems, please feel free to contact our customer service.

WARRANTY POLICY

Your RENPHO product purchase is covered by a one year limited manufacturer warranty from the date of delivery. For warranty terms and conditions, please visit:

https://renpho.com/pages/warranty-terms-and-conditions

Note: Product registration is not required for the warranty. If you choose not to register your product, it will not diminish the product warranty.

CUSTOMER SERVICE

Please feel free to contact us if you have any questions or concerns. RENPHO Customer Service Team guarantees a quick response and hassle-free solutions to any issue you may have within business hours.

Tel: +1(844) 417 0149 (US ONLY)
Monday-Friday 9:00AM-4:30PM
Email: support@renpho.com

*For defective products or the return of items, please contact us with your order number within the specified warranty period. DO NOT dispose of any product parts as they may be required for inspection/repair.

US Importer JOICOM CORPORATION
1.129 The Merge Street, Building 3 Unit A, Eastvale, CA 92880
Manufacturer: Shenzhen Ruiyi Business Technology Co., Ltd.
Qianhai Complex A201, Cianwan Road 1, Cianhai Shenzhen-Hong Kong Cooperation Zone, Shenzhen, 518000 P.R.China
Made in China

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Any Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

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