hp LaserJet MFP M139-M142 Series User Guide
- June 9, 2024
- HP
Table of Contents
hp LaserJet MFP M139-M142 Series User Guide
Control panel
| Printer display
Shows numerical information for copy settings and event codes.
---|---
| Copy Options button
Press to access (Number of Copies), (Lighter/Darker), or (Reduce/Enlarge) copy
options
| Start Copy/Resume button
| Cancel button
| Supplies light
| Power button
| Attention light
| Wireless button and light
| ID Copy button
| Up/Down button
Press to change copy setting value.
Wireless model only.
Light patterns
| Ready
---|---
| Processing
| Initializing, cleaning, or cooling down
| Error, manual feed, manual duplex, or out of paper
| Cartridge error
| Cartridge very low
Printer display codes
These codes may flash after initially turning on the printer.
Complete setup using the HP Smart software to resolve them.
| Error | Action |
|---|---|
| Er/01 | Load paper |
| Er/04, Er/05, Er06 | Clear paper jam. Visit |
hp.com/support.
Er/07, Er/11| Reinstall the cartridge. See Setup Guide
For a complete list of printer display codes and light patterns, refer to user guide on: hp.com/support.
Help and tips for Wi-Fi and connectivity (wireless model only)
If the software is unable to find your printer during setup, check the following conditions to resolve the issue.
| Potential Issue | Solution |
|---|
Printer Wi-Fi setup mode timed out.
| If the Wireless light is not
blinking blue, the printer might not be in Wi-Fi setup mode.
Restart setup mode:
-
Press and hold and for 5 seconds.
The Wi-Fi light will blink blue. -
Wait for the printer to restart.
-
Open the HP Smart app and add the printer. If needed, swipe right/left on the top of the home screen to find the Add Printer option.
Note: Only 2.4 GHz connection supported.
Computer or mobile device too far from printer| Move your computer or mobile
device closer to
the printer. Your device might be out of range of
the printer’s Wi-Fi signal.
Computer connected to a Virtual Private Network (VPN) or remote work network|
Disconnect from a VPN before installing HP Smart software. You can’t install
apps from the Microsoft Store when connected to a VPN.
Connect to the VPN again after finishing printer setup.
Note: Consider your location and the security of the
Wi-Fi network before disconnecting from a VPN.
Wi-Fi turned off on computer (computer connected by Ethernet)| If your
computer is connected by Ethernet, turn on the computer’s Wi-Fi while setting
up the printer.
You don’t need to disconnect the Ethernet cable
Bluetooth and location services are turned off on your mobile device| If
setting up with a mobile device, turn on Bluetooth and location services.
This helps the software find your network and printer.
Note: Your location is not being determined and no
location information is being sent to HP as part of the
setup process.
Help and Support
Scan Me
For printer information,
troubleshooting, and videos, visit the printer support website.
Enter your model name to find the printer.
hp.com/support
