SONOFF ZB Bridge-P New Zigbee Bridge User Guide

: June 9, 2024
: SonOFF

Table of Contents

Product Introduction
LED indicator status instruction
Operating Instruction
- Compatible Pairing Mode
For iOS system
Specifications
Cancel the alarm sounds
Factory Reset
Common Problems
Warranty Conditions
EU Declaration of Conformity
WEEE
References
Read User Manual Online (PDF format)
Download This Manual (PDF format)

SONOFF ZB Bridge-P New Zigbee Bridge User Guide

Dear customer,

Thank you for purchasing our product. Please read the following instructions carefully before first use and keep this user manual for future reference. Pay particular attention to the safety instructions. If you have any questions or comments about the device, please contact the customer line.

✉ www.alza.co.uk/kontakt

✆ +44 (0)203 514 4411

Importer Alza.cz a.s., Jankovcova 1522/53, Holešovice, 170 00 Praha 7, www.alza.cz

Product Introduction

The device weight is less than 1 kg. The installation height of less than 2 m is recommended.

LED indicator status instruction

LED Indicator status	Status instruction
Blue LED flashes (two short and one long)	Bluetooth Pairing Mode
Blue LED flashes quickly	Compatible Pairing Mode (AP)
Blue LED keeps on	Device is Cline
Blue LED flashes quickly once	Fail to Connect to Router
Blue LED flashes quickly twice	Connected to Router but Fail to Connect

toServe
Blue LED flashes quickly three times| Firmware Updating
Green LED flashes slowly| Searching and adding sub-devices

Features

This is a Zigbee Bridge that allows you to control a variety of Zigbee devices by
transforming Wi-Fi into Zigbee. You can remotely turn on/off or schedule on/off
connected Zigbee devices or share it with your family to control them together.

Operating Instruction

Download “eWeLink” App
Power on **

**
Power the device through Micro USB cable. After powering on, the device will enter the Bluetooth Pairing Mode during the first use. The Wi-Fi LED indicator changes in a cycle of two short and one long flash and release.
The device will exit the Bluetooth Pairing Mode if not paired within 3mins. If you want to enter this mode, please long press pairing button for about 5s until the Wi-Fi LED indicator changes in a cycle of two short and one long flash and release.

Add Zigbee Bridge

Tap “+” and select “Bluetooth Pairing”, then operate following the prompt on the App.
Add Zigbee sub-devices to Zigbee Bridge

Make the sub-devices enter the pairing mode, tap “Add” icon on the Zigbee Bridge interface, then wait it to find the sub-devices and pair. ZB Bridge-P can connect 26 sub-devices directly, one router-device can expand to connect 20 sub-devices, one bridge can connect up to 128 sub-devices.

Compatible Pairing Mode

If you fail to enter Bluetooth Pairing Mode, please try “Compatible Pairing Mode” to pair.

Long press Pairing button for 5s until the Wi-Fi LED indicator changes in a cycle of two short flashes and one long flash and release. Long press Pairing button for 5s again until the Wi-Fi LED indicator flashes quickly. Then, the device enters Compatible Pairing Mode.

For Android system:

Tap “+” and select “Compatible Pairing Mode” on app , Please follow the app prompts

For iOS system

When the device is in the compatible mode, please record the device ID ITEAD- ** which can be found in the Wi-Fi list of the mobile phone.
Enter Wi-Fi password, tap “Next” and then “Connect”. Select Wi-Fi SSID with ITEAD- *** and enter the password 12345678, and then go back to eWeLink app and tap “Next”. Be patient until pairing completes.

Specifications

Model	ZB Bridge-P
Input	5V 1A
Wireless connections	Wi-Fi IEEE 802.11 b/g/n 2.4GHz , Zigbee 3.0
Bluetooth Standard	4.2 BLE
App operating systems	Android & iOS
Working temperature	-10°C~40°C
Casing Material	PCVO
Product Size	62x62x20mm

Cancel the alarm sounds

ZB Bridge-P can be muted through following any method:

Press the gateway pairing button with a pin card.
Click the red “speaker” icon on the gateway interface of eWeLink App.
Mute the gateway through scene control settings.

Currently supported Zigbee sub-devices

Brands	SONOFF	eWeLink
Models	BASICZBR3	SNZB-01
	ZBMINI	SNZB-02
	ZBMINI-L	SNZB-03
	S31 Lite zb	SNZB-04
	S40ZBTPA	S40ZBTPB
	Lite	Lite
	6R2ZB
	(TPE/TPG/TPF)

Factory Reset

Delete Zigbee sub-devices

Long press the pairing button for 10s until the Zigbee LED indicator “flashes twice”, then all the paired Zigbee sub-devices have been deleted. If you want to delete one of the Zigbee sub-devices, delete it on the App.
Delete the Bridge Tap “Delete device” in the setting interface of the Bridge on the App, the device will be reset to factory setting.

Common Problems

Fail to pair Wi-Fi devices to eWeLink APP

Make sure the device is in pairing mode. After three minutes of unsuccessful pairing, the device will automatically exit pairing mode
Please turn on location services and allow location permission. Before choosing
the Wi-Fi network, location services should be turned on and location permission should be allowed. Location information permission is used to obtain Wi-Fi list information. If you click Disable, you will not be able to add devices.
Make sure your Wi-Fi network runs on the 2.4GHz band.
Make sure you entered a correct Wi-Fi SSID and password, no special characters contained. Wrong password is a very common reason for pairing failure.
The device shall get close to the router for a good transmission signal condition while pairing.

Wi-Fi devices “Offline” issue, Please check the following problems by the Wi-Fi
LED

indicator status

The LED indicator blinks once every 2s means you fail to connect to the router.

Maybe you entered the wrong Wi-Fi SSID and password.
Make sure that your Wi-Fi SSID and password don’t contain special characters, for example, the Hebrew, Arabic characters, our system can’t recognize these characters and then fail to connect to the Wi-Fi.
Maybe your router has a lower carrying capacity.
Maybe the Wi-Fi strength is weak. Your router is too far away from your device, or there may be some obstacle between the router and device which blocks the signal transmission.
Be sure that the MAC of the device is not on the blacklist of your MAC management.

The LED indicator flashes twice on repeated means you fail to connect to the
server.

Make sure the Internet connection is working, You can use your phone or PC to connect to the Internet, and if it fails to access, please check the availability of the Internet connection.
Maybe your router has a low carrying capacity. The number of devices connected to the router exceeds its maximum value. Please confirm the maximum number of devices that your router can carry, If it exceeds, please delete some devices or get alager router and try again.
3. Please contact your ISP and confirm our server address is not shielded:
- cn-disp.coolkit.cc (China Mainland)
- as-disp.coolkit.cc (in Asia except China)
- eu-disp.coolkit.cc (in EU)
- us-disp.coolkit.cc (in US)

If none of the above methods solved this problem, please submit your request via Help & feedback on the eWeLink APP

Warranty Conditions

A new product purchased in the Alza.cz sales network is guaranteed for 2 years. If you
need repair or other services during the warranty period, contact the product seller directly, you must provide the original proof of purchase with the date of purchase.

The following are considered to be a conflict with the warranty conditions, for
which the claimed claim may not be recognized:

Using the product for any purpose other than that for which the product is intended or failing to follow the instructions for maintenance, operation, and service of the product.
Damage to the product by a natural disaster, the intervention of an unauthorized person or mechanically through the fault of the buyer (e.g., during transport, cleaning by inappropriate means, etc.).
Natural wear and aging of consumables or components during use (such as batteries,etc.).
Exposure to adverse external influences, such as sunlight and other radiation or
electromagnetic fields, fluid intrusion, object intrusion, mains overvoltage, electrostatic discharge voltage (including lightning), faulty supply or input voltage and inappropriate polarity of this voltage, chemical processes such as used power supplies, etc.
If anyone has made modifications, modifications, alterations to the design or adaptation to change or extend the functions of the product compared to the purchased design or use of non-original components.

EU Declaration of Conformity

Identification data of the manufacturer’s / importer’s authorized representative:

Importer: Alza.cz a.s.
Registered office: Jankovcova 1522/53, Holešovice, 170 00 Prague 7
CIN: 27082440

Subject of the declaration:

Title: New Zigbee Bridge
Model / Type: ZP Bridge-

The above product has been tested in accordance with the standard(s) used to
demonstrate compliance with the essential requirements laid down in the
Directive(s)

Directive No. 2014/53/EU
Directive No. 2011/65/EU as amended 2015/863/EU

Prague, 22.12. 2022

WEEE

This product must not be disposed of as normal household waste in accordance with the EU Directive on Waste Electrical and Electronic Equipment (WEEE – 2012/19 / EU). Instead, it shall be returned to the place of purchase or handed over to a public collection point for the recyclable waste. By ensuring this product is disposed of correctly, you will help prevent potential negative consequences for the environment and human health, which could otherwise be caused by inappropriate waste handling of this product. Contact your local authority or the nearest collection point for further details. Improper disposal of this type of waste may result in fines in accordance with national regulations.