XTREME XCS7-2002 Connected Home Snapshot Battery Doorbell User Guide

XTREME XCS7-2002 Connected Home Snapshot Battery Doorbell

GETTING STARTED

Thank you for choosing the Xtreme Connected Home Snapshot Battery Doorbell. This quick start quide will helo vou with setup and installation.

Package Includes

• Smart Battery Doorbell
• Mounting Kit
• Doorbell Base Mount
• MicroUSB Charging Cable
• Security Screw & Tool
• Quick Start Guide

What You Need

• Before setup, make sure your phone is connected to the 2.4GHz WiFi network that your device will be placed on. You also need to turn on location and Bluetooth to find nearby devices and networks.

CONNECT THE DEVICE

STEP 1
Download the free Xtreme Connected Home app from the App Store (for iPhones) or Google Play Store (for Android phones)

STEP 2

• Make sure your mobile device is connected to your 2.4GHz WiFi network.
• Open the app and click”Create Account” by following the on-screen instructions.
• After your initial sign in, your app will remember your password and log you in automatically.
• You can also choose to manually log out under
• Settings in the Main menu.
• You may need to check your Spam folder for the verification code

STEP 3
Open battery compartment and remove battery tab for charging. Fully charge batteries for approximately 4 hours before first use. When fully charged, press the doorbell button to power on the device Once the device is powered on, it will automatically enter into Connection mode and sound an audio prompt.

• The Reset indicator light on the doorbell should start blinking RED for pairing mode.
• If the LED is not blinking, then you are not in pairing mode. Reset the camera by pressing & holding the reset button for 5 seconds.

STEP 4
Make sure your Bluetooth is enabled. After logging in, click”+” on the top right of the screen and select “Add device”.

Click ADD button to use Quick Connect

STEP 5
Your Smart Snapshot Doorbell will now be connected tothe network. You can rename your device now or later in Device Settings. Click Done when finished.

Your Xtreme” Connected Home Smart Snaphot Doorbell is now ready to use. You can now view the camera remotely and receive mobile alerts. We hope you enjoy using your Xtreme” Connected Home Smart Camera. For frequently asked questions and instruction VIdeos, please visit our website at www.xtremeconnected.com.

INSTALLATION

• Mounting the doorbell base.

STEP 1
Using the 2 small screws in your monting kit, insert the screws into the 2 holes in the base. Screw into wall where you want your doorbell positioned.
STEP 2
Insert your doorbell into the base.

OPTIMAL PERFORMANCE

To get the most user friendly experience with your new Smart WiFi Snapshot Battery Doorbell please note:

1. This doorbell is solely powered by rechargeable batteries and has specific functions to conserve battery life. As a snapshot doorbell, this product will send screenshot images to your phone when the doorbell is pressed, or after motion is detected whle the PIR setting is on. The doorbells live view video function is only accessible within 2 minutes of active action at the door, such as someone presing the doorbell button or after motion has been detected.
2. This doorbell has a 60″ viewing angle and monitors a distance of up to 15ft. For optimal viewing and detection, mount the doorbell in a postion that Will provide viSibility of Visitors tace. Ihis position may be above your exIsting wired doorbell or in the middle of your door. Note: This doorbell will not provide a full body view of visitor or packages on the ground.
3. When recharging doorbell, ensure micro USB charging cable is fully inserted in port. A red LED ill iluminate on the side when power is charging doortbell. Note: Charging indicator will not change color when fully charged. Charge for approximately 4 hours, however charging time will vary based upon use. To conserve battery life, do not allow battery power to drain below 15% before recharging.
4. Add (optional) Xtreme Connected Home Wireless Chime (not included) in the home to also hear an audible tone inside when someone presses the doorbell.

TROUBLESHOOTING

HAVING TRoUBLE WITH SETUP?
Don’t return this product to the retailer, we’re here to help. Please call us at 855-999-8041 or visit www.xtremeconnected.com for video tutorials, updated manuals and more FAQs for your device.

My device won’t connect to my network!

1. Make sure you are connected to your 2.4 GHz network and your device is blinking red before you start trying to connect your device.
2. You may need to reset your device if you are having trouble. Check out page 2 for the location of your device’s reset button.
3. To allow the app to locate the network, you may need to allow permissions for location and turn on your Bluetooth.
4. If you are not certain what type of network you have, contact your Internet Service Provider and ask them to create a separate, dedicated 2.4GHz network. You can also do this manually in your router’s settings.
5. Try moving to a spot closer to your router for connecting.
6. You can also purchase a WiFi extender to increase your WiFi range and strength.
7. In some cases, you can try using the secondary pairing mode by clicking “EZ Mode” on the Add Device screen (see screenshot on bottom of page 4 for reference). Follow the on-screen instructions.

My device says it’s already bound when I try to connect it!

1. When you get the ALREADY BOUND screen, click the blue link to send us an Unbind Request. We can assist you further from the in-app Help Center.

When my camera is pointed at a window at night, I can’t see through the glare!

1. At night, the camera’s IR LEDS will turn on automatically to provide night vision when it gets dark. IR light reflects off of glass. So if you are trying to use your Doorbell Camera through a glass pane at night, go into the Device Settings->IR Night Vision and set it to OFF.

When I try to view live view, it says “offline” or “Cannot establish encryption channel

1. Turn the product off and back on by removing and replacing the batteries.
2. Check to make sure you have the newest firmware for your camera. Go to the device settings and scroll down to Firmware Information.
3. Contact us so we can assist you.

Why Does It Need The Internet?

1. Our devices must connect to an internet server in order to befully operational, otherwise they wil not work as desired

Why Does The App Need Location Permission To Function?

1. The latest mobile phone operating systems require location permission to access your Wi-Fi and to detect your Wi-Fi name.

What’s a Mixed Network?

1. Most newer routers are dual band and broadcast a separate 2.4Ghz and 5.0Ghz network band. By defaul to use the same Wi-Fi name and password for both. This combined dual network with the same name and password is they are setup referred to as a “Mixed Network.”

Why can I not answer the video call from a visitor?

1. Network instability and bandwidth can greatly affect this function. If answering the video call fails, hang up and go directly to theHome screen and click on the doorbell. As long as it’s within 2 minutes of the doorbell button being pressed, it will still be awake and you will have access to the live view and audio functions to speak to the visitor.

LEGAL & WARRANTY

To see Warranty information and Certification Legal warnings, please see our website. www.xtremeconnected.com

• Message and Data rates may apply. If you have any questions about this product contact the manufacturer for support, do not return to retailer.
• Referenced brands and trademarks are for compatibility listing only, not associated with this product. iPhone is a trademark of
• Apple INC. registered in the US and other countries.
• App store is a service mark of Apple Inc. Google Play and Google
• Play logo are trademarks of Google Inc.© 2022 Google Inc. All rights reserved.
• Amazon, Alexa and all related logos are trademarks of Amazon.com, Inc. or its affiliates.

FCC Compliance

This device complies with Part 15 of the FCC. Operation is Subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

Caution

• PCB of battery should not be crushed and twisted.
• Cell body should not be blended.
• Do not disassemble and Do not dispose of in fire.
• Operation temperature range 45 C

Jem Accessories, Inc. Limited Warranty Policy for Xtreme Connected Home. Please read and understand all instructions before using this product. If damage is caused by tailure to follow the instructions, this warranty is null and vold.
This limited warranty contains important information about your rights and
obligations, as well as limitations and exclusions that may apply to you.

1. WHAT THIS LIMITED WARRANTY COVERS; PERIOD OF COVERAGE Jem Accessories, Inc. (“Jem Accessories”), 32 Brunswick Ave, Edison, New Jersey. USA, warrants to the owner of the enclosed Xtreme Connected Home-branded product contained in this box (Product”) will be free from defects in materials and workmanship tor a period of one year. NotWitnstanding the Toregoing, tne warranty Period ror à tactory rerurDIsned Product is one ( year, even i nstalled by a professional. if the Product fails to conform to this Limited Warranty during the warranty Period, Jem Accessories will, at its sole discretion, either (a) repair or replace any defective Product or component, with proof of Durcnase using original documentation. Repair or replacement may De made with a new or refurbished product or omponents, at Jem Accessorles s sole discretion. ir the Product or a component incorporated within it is no longer available, Jem Accessories may, at Jem Accessoriess sole discretion, replace the Product with a similar product of similar function. This is your sole and exclusive remedy Tor breach of this Limited warranty. Any Product that has either been repaired or replaced under this Limited Warranty will be covered by the terms of this Limited Warranty for the longer of (a) ninety (90) days from the date ot delivery of the repaired Product or replacement Product, or (b) the remaining Warranty Period. This Limited Warranty is not transferable from the original Durchaser to subsequent owners.
2. TOTAL SATISFACTION RETURN POLICY If you are the original purchaser of thee Product and you are not satisfied with this Product for any reason, you may return it in its original condition to the retailer in compliance with the retaller’s return policy.
3. WARRANTY CONDITIONS; HOW TO GET SERVICE IF YOU WANT TO CLAIM UNDER THIS LIMITED WARRANTY Before making a claim under this Limited Warranty, the owner of the Product must (a) visit www.xtremeconnected.com during the Warranty Period to provide notice of your warranty claim and describe the alleged fallure, and (6) comply with Jem Accessorles (or its authorized distributors) return shipping instructions. Jem Accessories will have no waranty obligations with respect to a returned Product if it determines, at its reasonable discretion after examination of the returned Product, that the Product is an Ineligible Product (defined below). Jem Accessories will bear all cOsts of return shipping to owner and wil reimburse any shipping costs incurred by the owner, except with respect to any Ineligible Product or products shipped internationally, for which the owner will bear all shipping costs.
4. WHAT THIS LIMITED WARRANTY DOES NOT COVER This Limited Warranty does not cover the following (collectively “ineligible Products ): (0) Products marked as “sample” or “Not for Sale”, or sold “AS IS”: (i) Products that have been subject to: (a) modincations, alterations, tampering, or improper maintenance or repairs; (6) handling. storage, installation, testing. or use notin accordance with any quick start guide,. manual or other instructions provided by Jem Accessories, (C) abuse or misuse of the Product: (d) breakdowns, fluctuations, or interruptions in electric power or the telecommunications network; or (e) Acts of God, including but not limited to lightning. flood, tornado, earthquake, or hurricane; or Gi) any non-Jem Accessories branded hardware products, even if packaged or sold with Jem ACCessories hardware. This Limited Warranty does not cover consumable parts, including batteries, unless damage is due to derects in materials or workmansnip of the Product, or software (even it packaged or sold with the product). Jem Accessories recommends that you use only authorized service providers for maintenance or repair. Unauthorized use of the Product or sortware can impair the Product s performance and may invalidate this Limited Warranty
5. DISCLAIMER OF WARRANTIES EXcept as stated above in this limited warranty. and to the maximum extent permitted by applicable law, Jem Accessoriesdisclaims all express, implied, and statutory warranties and conditions with respect to the product, including the implied warranties of merchantability and ntness ror a particular purpose. lo tne maximurm extent permited Dy aDpicabie law, Jem ACcessories also limits the duration of any applicable implied warranties or conditions to the duration of this limited warranty.
6. LIMITATION OF DAMAGES In addlition to the above warranty disclaimers, in no event will Jem Accessories be liable tor any conseauential, incidental, exemplary, or special damages, including any damages for lost data or lost profits, arising from or relating to this limited warranty or the product, and Jem Accessoriess total cumulative lability arising fromor related to this limited warranty or the product will not exceed the amount actually paid for the product by the original purcnaser.
7. LIMITATION OF LIABILITY The Jem Accessories online services at  www.xtremeconnected.com (“‘services) provide you intormation (‘product information) regarding your Jem ACcessorles products or other peripherals connected to your products (‘product peripherals”). The type of product peripherals that may be connected to your product may change from time to time. Without limiting the generality of the disclaimers above, all product intormation is provided for your convenience, as is, and as available.jem Accessories does not represent, warrant, or guarantee that product information Will be available, accurate, or reliable or that product information or use of the services or product will provide safety in your home. You use all product information, tne services, and tne product at your Own aiscretion and riSk. YOu will be solely responsible for (and Jem Accessories disclaims) any and all loss, liability, or damages, including to your wiring, fixtures, electricity, home, product, product peripherals, computer, mobile device, and all other items and pets in your home, resuiting from your use of the product information, services, or product. Product information provided by the services is not intended as a SUbstitute Tor direct means or obtaining the intormation. or example, a notification provided through the service is not intended as a substitute for audible and visible indications in the home and on the product, nor for a third party monitoring service that monitors alarm state.
8. YOUR RIGHTS AND THIS LIMITED WARRANTY This Limited Warranty gives you Specific legal rights. You may also have other legal rights that vary by state, province, or jurisdiction. Likewise, some of the limítations in this Limíted warranty may not apply in certain states, provinces or jurisdictions. Ine terms of this Limited Waranty will apply to the extent permitted by applicable law. For a full description of your legal rights you should refer to the laWs applicable in your jurisdiction and you may wish to contact a relevant consumer advisory ervice. f you need to start a warranty claim for your Xtreme Connected Home device, please reach out to CUstomer Support by emailing customerservice@xtremecables.com or calling our support number 855-999-8041. Please allovw 7-10 business days to process warranty claims. Customers located outside of U.S. will be responsible for all shipping costs.

Last Updated: June 8, 2022

Power Specifications

• MicroUSB Input Voltage: 5V1A
• Battery Type: 18650 Rechargeable Li-ion x2
• Battery Voltage: 3.7V
• Battery Capacity: 2000mAh x2

FCC Caution

Any Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

IMPORTANT NOTE:

Note: This equipment has been tested and found to comply with the timits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions,may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful nterference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for netp.

FCC Radiation Exposure Statement

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment.This equipment should be installed and operated with a minimum distance 20cm between the radiatork your body.

Read User Manual Online (PDF format)

Read User Manual Online (PDF format)  >>

Download This Manual (PDF format)

Download this manual  >>