Shark NV770 Series DuoClean Lift-Away Speed FAQs

: June 9, 2024
: Shark

Table of Contents

Shark NV770 Series DuoClean Lift-Away Speed FAQs
FAQs
General questions:
General questions about using the vacuum:
General questions about maintenance:
Product Specifications:
Read User Manual Online (PDF format)
Download This Manual (PDF format)

Shark NV770 Series DuoClean Lift-Away Speed FAQs

Shark NV770 Series DuoClean Lift-Away Speed

This article contains the FAQs for the NV770 Series Shark® DuoClean® Lift-Away Speed™. This supports the following product SKUs NV770, and NV771.

FAQs

General questions:

How is the Shark DuoClean Lift-Away Speed different from traditional vacuums?

The Shark DuoClean Lift-Away Speed is a lightweight, compact upright vacuum with the power and versatility to clean all surfaces.

DuoClean technology picks up large, small, and fine debris from carpets and bare floors. With Lift-Away technology you can convert the upright vacuum to a lightweight pod to easily clean stairs, furniture, ceilings, and other above- floor areas. Enhanced swivel steering offers the ultimate maneuverability experience.

Anti-Allergen Complete Seal Technology traps over 99.9% of dust and allergens inside the vacuum, keeping them out of the air you breathe.*

The brushroll garage opens easily, giving you quick access to your brushrolls for convenient maintenance.

*Based on ASTM F1977 of particles between 0.3 microns and larger.

What is DuoClean Technology?

DuoClean Technology combines a bristle brush to deep-clean carpets with an additional soft brushroll to pull in larger particles and directly engage floors for a polished look.

What is Lift-Away Technology?

Lift-Away technology allows you to lift-off the pod or canister and use it as a lightweight vacuum to easily clean above-floor surfaces such as stairs, furniture, ceilings, and more.

What is Shark Anti-Allergen Complete Seal Technology?

The sealed HEPA system captures and traps dust and allergens, not releasing them back into the air you breathe.

General questions about using the vacuum:

How do I assemble my vacuum?

Place pod on nozzle.

Wand clicks into pod.

Handle clicks into top of wand, and hose connects to pod with a click.

Tools sit on holders. Clip hose to wand.

How do I begin cleaning floors?

The Shark DuoClean Lift-Away Speed vacuum has two powerful settings for cleaning: Carpet setting for deep-cleaning carpets and Hard Floor setting for cleaning hardwood, ceramic tile, or area rugs. Note that the headlights will illuminate any time the power is on.

Hard floors: Simply slide the Power/Surface Selector button on the top of the pod to the Hard Floor setting and press down to turn on. Then tilt the handle back while you gently step on the floor nozzle to activate the brushrolls. Note that the brushrolls will spin slowly in this mode.

Carpets: Slide the Power/Surface Selector button on the top of the pod to the Carpet setting and press down. Then tilt the handle back while you gently step on the floor nozzle to start the brushrolls. Note that the brushrolls will spin faster in this mode.

The brushroll indicator light on the floor nozzle will illuminate green when the brushroll is engaged.

How do I remove the handle to clean “above floors”?

To clean with handle only, press latch to remove.

How do I remove the handle with extension wand to clean “above floors”?

To clean with more reach, press button on pod to release wand.

How do I detach the Pod for portable cleaning?

Press Lift-Away button to release pod from the floor nozzle

General questions about maintenance:

How do I clean the filters and how often?

For optimal performance, clean the filters regularly. Between cleanings, lightly tap filters over a trash bin to remove any loose/excess dust and other particles.

Pre-Motor Foam & Felt Filters: under normal usage, rinse and let air-dry completely for 24 hours every 3 months or as needed. With the dust cup removed, take out the donut-shaped filter assembly from the top of the motor housing. Remove the foam and felt filters and rinse with water until the water runs clear. Let filters air-dry completely for at least 24 hours before reinstalling. Do not clean filters in the dishwasher or washing machine. To replace once dry, put the felt filter in the vacuum first, then add the foam filter.

Post-Motor HEPA filter: under normal usage, rinse and air-dry completely every 12 months or as needed. To access the HEPA filter, reach under the grill, pull the latch forward, and pull the grill away from the vacuum. Remove and rinse with water with the dirty side face-down until the water runs clear. Let filter air-dry completely for 24 hours before reinstalling. Replace the cover by lining up the tabs and closing the cover, pressing down until it clicks into place.

How do I empty the dust cup and how often?

Pull up on the dust cup release latches on the rear of the dust cup handle, and lift the dust cup away from the vacuum body. Hold the dust cup over a trash bin and press the bottom door release button on the front. Tap gently to empty contents. Press the door shut again until it clicks. If needed, turn the dust cup upside-down over the trash bin and press the top door release button. Tap gently to remove contents or wipe clean with a soft cloth.

How do I maintain the brushroll?

Brushroll:

To open garage, slide back both access buttons, then lift off lid. Use scissors to remove debris from brushroll.

Softroller:

With the garage door off, lift out Soft Roller by the PULL tab. Clear debris from roller and roller housing.

Wash the Soft Roller as needed, using only water. Air-dry completely for at least 24 hours before reinstalling.

To reinstall lid, insert tabs into slots. Press down on both sides of lid until it clicks into place. If headlights flash, press down on both sides of lid until it is closed completely