Shark NV401 Series Rotator Professional User Manual

: October 29, 2023
: Shark

Shark NV401 Series Rotator Professional User Manual

Shark NV400 Series Rotator Professional

OWNER’S GUIDE
NV401 SERIES

Thank you for purchasing the Shark® Rotator® Upright Vacuum Cleaner.

This Owner’s Guide is designed to help you get a complete understanding of your new vacuum cleaner. Please read it carefully and keep for future reference.

For a list of what is included with this model, refer to inside flap of box.

If you should have a question about your Shark® Rotator®, please call the Shark® Customer service line at 800-798-7398

REGISTER YOUR PURCHASE:

www.sharkrotator.com
1.800.798.7398

RECORD THIS INFORMATION:

Model Number: _____
Date of Purchase (Keep receipt):____

TECHNICAL SPECIFICATIONS:

Voltage: 120V., 60Hz
Watts: 1200W
Amps: 10A

RECOMMENDED FILTER CLEANING SCHEDULE:

See the MAINTENANCE section for filter cleaning instructions

Foam filter: XFF400 Every 3 months
Felt Filter: XFF400 Every 3 months
Post-Motor Filter: XFH400 Every 12 months

IMPORTANT SAFEGUARDS

When using an electrical appliance, basic safety precautions should always be observed, including the following:

WARNING
TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK OR INJURY:

1. DO NOT use outdoors or on wet surfaces.
2. Unplug from electrical outlet when not in use and before servicing.
3. DO NOT use vacuum cleaner with a damaged cord or plug. If vacuum cleaner is not working as it should, has been dropped, damaged, left outdoors, or dropped into water, return it to SharkNinja Operating LLC for examination, repair, or adjustment.
4. DO NOT pull or carry vacuum cleaner by the cord or use the cord as a handle.
5. DO NOT unplug by pulling on cord; to unplug, grasp the plug, not the cord.
6. DO NOT handle plug or vacuum cleaner with wet hands.
7. DO NOT run the vacuum cleaner over the power cord, close a door on the cord or pull cord around sharp corners.
8. The use of an extension cord is not recommended.
9. DO NOT leave vacuum cleaner when plugged in.
10. Keep cord away from heated surfaces.
11. Turn off all controls before plugging or unplugging the vacuum cleaner.
12. Always turn off the vacuum cleaner before connecting or disconnecting motorized nozzle.
13 Store your vacuum cleaner with the power cord secured around the two cord holders – as shown in the storage instructions.

GENERAL USE

14. Use only as described in this manual.
15. DO NOT put any objects into openings. DO NOT use with any opening blocked; keep free of dust, lint, hair, and anything that may reduce air flow.
16. Keep your work area well lit.
17. Keep the vacuum cleaner moving over the carpet surface at all times to avoid damaging the carpet fibers.
18. DO NOT place vacuum cleaner on unstable surfaces such as chairs or tables.
19. DO NOT allow young children to operate the vacuum cleaner or use as a toy.
Close attention is necessary when used by or near children.
20. DO NOT use without dust cup and/or filters in place.

HOSE ATTACHMENTS

21. DO NOT use if air flow is restricted; if the air paths, the hose, or the accessories become blocked, turn the vacuum cleaner off. Remove all obstructions before you turn on the unit again.
22. Keep the end of the hose and accessory openings away from face and body.
23. Keep cleaning tools and hose suction openings away from hair, face, fingers, uncovered feet, or loose clothing.
24. Only use manufacturer’s recommended attachments.

DUST CUP/FILTERS/ACCESSORIES

Before turning on the vacuum:
25. Make sure that all filters are thoroughly dry after routine cleaning.
26. Make sure that dust cup and all filters are in place after routine maintenance.
27. Make sure accessories are free of blockages.
28. Only use filters and accessories provided by SharkNinja Operating LLC.
[Failure to do so will void the warranty.]

GENERAL CLEANING

29. DO NOT pick up large-sized objects.
30. DO NOT pick up hard or sharp objects such as glass, nails, screws or coins that could damage the vacuum cleaner.
31. DO NOT pick up smoking or burning objects such as hot coals, cigarette butts, or matches.
32. DO NOT pick up flammable or combustible materials such as lighter fluid, gasoline, or kerosene or use vacuum in areas where they may be present.
33. DO NOT pick up toxic solutions such as chlorine bleach, ammonia, or drain cleaner.
34. DO NOT use in an enclosed space where vapors are present from paint, paint thinner, moth-proofing substances, flammable dust or other explosive or toxic materials.
35. DO NOT vacuum up any liquids.
36. DO NOT immerse vacuum cleaner in water or other liquids.
37. DO NOT use outdoors or on wet surfaces; use only on dry surfaces.
38. Use extra care when cleaning on stairs.

POLARIZED PLUG

To reduce the risk of electric shock, this vacuum cleaner has a polarized plug (one blade is wider than the other). As a safety feature, this plug will fit into a polarized outlet only one way. If the plug does not fit fully into the outlet, reverse the plug. If it still does not fit, contact a qualified electrician. DO NOT force into outlet or try to modify to fit.

SAVE THESE INSTRUCTIONS

ASSEMBLY

1. Place the vacuum body onto floor nozzle.
2. Slide handle into top and secure with the provided bolt.

3. Insert extension wand through tool caddy and over lower coupling.
4. Wrap hose around lower hose clip, rest in hose cradle at top of unit and attach to wand.

5. Insert the crevice tool and the dusting brush into the accessory clips as shown.

FLOOR CLEANING

Floors Cleaning

1. Press POWER to clean bare floor surfaces, area rugs or areas above-floors.
The brushroll will not spin in this mode.

2. Press POWER and BRUSHROLL to clean carpets.
The brushroll indicator lights will illuminate GREEN. If there is a jam, the indicator light on floor nozzle will illuminate RED. Refer to MAINTENANCE (P12) for instructions on removing blockages.

3. Place your foot gently on the floor nozzle and tilt the handle back to start cleaning.

Note : The brushroll will only spin once the vacuum is reclined back.

ABOVE FLOOR CLEANING

1. Remove either the end of the hose or hose with extension wand depending on the amount of reach required.

2. Attach desired cleaning accessory. Should you need to increase or decrease the amount of suction, refer to Helpful Tips (P9), SUCTION RELEASE.

NOTE : Select cleaning accessories are included with this model. Additional accessories are available for purchase at www.sharkrotator.com or by calling
1.800.798.7398.
For a list of what is included with this model, refer to inside flap of box.

Control

1. SUCTION CONTROL

This unit is equipped with a suction control to help with push and pull on high pile carpets, area rugs and to release suction when vacuuming delicate objects or drapery. Located at the end of the hose, slide the button forward with your thumb to minimize suction. Be sure to slide it back for maximum suction.

2. POWER BUTTONS

The POWER button turns on suction only. This is ideal for use on bare floors, delicate area rugs and for use with accessories.

3. BRUSHROLL

The BRUSHROLL button spins the floor brush, ideal for use on carpeted surfaces. Note: The floor brush will only spin once the vacuum is reclined back.

4. CORD HOOK

For quick cord access, rotate upper hook 180° and remove cord. Rotate it back to store. Upper cord hook also pivots 90°.

5. HEADLIGHTS

Designed to illuminate debris in dark areas, the headlights illuminate any time the power is on.

The headlights are long-lasting and designed to last the life of the vacuum.

6. HEIGHT ADJUSTMENT

This floor nozzle has been optimized to work on all types of carpets as well as bare floors so there is never any need to adjust heights for different floor surfaces.

7. FILTERS

Remember to clean your filters regularly under normal use. Also, for optimal performance, tap clean filters between washes as needed.

ACCESSORIES

NOTE : Select cleaning accessories are included. Others are available for purchase at
www.sharkrotator.com or by calling 1.800.798.7398.

For a list of what is included with this model, refer to inside flap of box.

18” Crevice Tools – 195FLV401

Dusting Brush – 194FLV401

Cleans hard surfaces and upholstery.

Power Brush – 196FLV401

Designed for removal of pet hair and ground in dirt from carpeted stairs and upholstery.

Multi-Angle Dusting Brush – 197FLV401

3 position soft dusting brush cleans shelves, walls, furniture, ceiling fans lights and more.

MAINTENANCE

EMPTY THE DUST CUP

1. Press the dust cup release button and lift the dustcup off the vacuum.
2. Holding the dust cup over a garbage bag or can, slide the bottom empty release latch located midway down the front of the dust cup.
3. Press the top dust cup release latch to access and clean dust screen as required.

EMPTY THE DUST CUP

CLEAN THE FILTERS

4. With the dust cup removed, remove and rinse the foam and felt filters every 3 months. Let air dry completely before replacing. Hand wash only. Tap loose dirt off filters between washes as needed.

5. Remove and rinse the pst-motor filter frame once every year. First, remove the floor nozzle by pressing the red nozzle release button on back of vacuum. Rotate counter-clockwise to release the filter frame. Rinse the post-motor filter and let air dry completely before replacing back into the vacuum. Hand wash only.

Re-assemble back on to floor nozzle.

CHECK FOR BLOCKAGES REMOVE AND INSPECT:

1. HOSE AND TUBES
This unit is equipped with a clear cover at the top of the intake duct. Remove floor nozzle and hose and shine a flashlight up from the bottom to check for possible blockage. Remove dustcup and check all intake openings.

2. BOTTOM OF FLOOR NOZZLE
a. Squeeze tabs together and pull up to expose the airway.
b. Remove any string, carpet fibers or hair that may be wrapped around the brushroll.

TROUBLE- SHOOTING GUIDE

Vacuum is not picking up dirt. No suction or light suction

Check filters to see if they need cleaning. Follow instructions for rinsing and drying the filters before re-inserting back into the vacuum.
Dust cup may be full; empty dust cup.
Check hose, hose connections, nozzles and accessories for blockages; clear blockages if required.
Close the suction release on the handle to increase suction power.

Vacuum lifts area rugs

Suction is powerful. Take care when vacuuming area rugs or rugs with delicately sewn edges. Open the suction release on the handle to decrease suction power.
Turn off the unit to disengage the brush roll and restart with the POWER button for suction only cleaning.

Brush roll does not spin

Pull the handle toward you and release the floor nozzle to disengage the auto-off feature.
Turn the unit on by pressing the BRUSHROLL button.
Immediately turn off and unplug vacuum, disconnect the nozzle and remove blockage before reconnecting and turning vacuum back on.

Vacuum turns off on its own

This vacuum cleaner is equipped with a motor protective thermostat. If for some reason your vacuum overheats, the thermostat will automatically turn the unit off. Should this occur, perform the following steps to restart the motor thermostat:

1. Turn the unit off.
2. Unplug the vacuum.
3. Empty the dust cup and clean filters.
4. Check for blockages in hose, accessories and inlet openings.
5. Allow the unit to cool for a minimum of 45 minutes.
6. Plug in the vacuum.
7. Restart the unit on using either the POWER button.

Note : If vacuum still does not start, contact Customer Service at: 800-798-7398.

FIVE-YEAR (5) LIMITED WARRANTY

SharkNinja Operating LLC warrants this product to be free from material defects and workmanship for a period of five (5) years from the date of purchase when utilized for normal household use, subject to the following conditions, exclusions and exceptions.

The liability of SharkNinja Operating LLC is limited solely to the cost of the repair or replacement of the unit at our option. This Limited Warranty does not cover normal wear of parts and does not apply to any unit that has been tampered with or used for commercial purposes. This Limited Warranty does not cover damage caused by misuse, abuse, negligent handling or damage due to faulty packaging or mishandling in transit. This Limited Warranty does not cover damage or defects caused by or resulting from damages from shipping or repairs, service or alteration to the product or any of its parts, which have been performed by a repair person not authorized by SharkNinja Operating LLC.

If your appliance fails to operate properly while in use under normal household conditions within the warranty period, you may return the complete appliance and accessories with proof of purchase and date, freight prepaid. For assistance with warranty service options or customer support, please call our customer care and product specialists at 1-800-798-7398 or visit our website at www.sharkrotator.com.

If the appliance is found by SharkNinja Operating LLC to be defective, in SharkNinja Operating LLC’s sole discretion, we will repair or replace it free of charge. Proof of purchase is required and a fee of $19.95 will apply to cover the cost of return freight.*
Non-durable parts including, without limitation, filters, brushes and electrical parts which normally require replacement are specifically excluded from warranty.

This Limited Warranty is extended to the original purchaser of the unit and excludes all other legal, implied and/or conventional warranties. The responsibility of SharkNinja Operating LLC if any, is limited to the specific obligations expressly assumed by it under the terms of this Limited Warranty. In no event is SharkNinja Operating LLC liable for incidental or consequential damages to anyone of any nature whatsoever. Some states do not permit the exclusion or limitation of incidental or consequential damages, so the above may not apply to you.

This Limited Warranty gives you specific legal rights, and you may also have other rights which vary from state to state or province to province.

IMPORTANT : Carefully pack item to avoid damage in shipping. Be sure to include proof of purchase date and to attach a tag to item before packing including your name, complete address and phone number with a note giving purchase information, model number and what you believe is the problem with the item. We recommend you insure the package (as damage in shipping is not covered by your warranty). Mark the outside of your package “ATTENTION CUSTOMER SERVICE”. We are constantly striving to improve our products, therefore the specifications contained herein are subject to change without notice.

SharkNinja Operating LLC
Newton, MA USA 02459
Ville St. Laurent, Québec Canada H4S 1A7

For Shark | Ninja U.S. Patent information visit http://www.sharkninja.com/USPatents