Shark NV400 Series Rotator Professional FAQs

: June 9, 2024
: Shark

Table of Contents

Shark NV400 Series Rotator Professional FAQs
FAQs
General questions:
General questions about using the vacuum:
General questions about maintenance:
Product Specifications:
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Shark NV400 Series Rotator Professional FAQs

Shark NV400 Series Rotator Professional

This article contains the FAQs for the NV400 Series Shark® Rotator® Professional. This supports the following SKUs NV400, NV401, NV402, and NVC400C.

FAQs

General questions:

What is the Shark Rotator advantage?

Clean your whole house faster and better with the power of the Shark Rotator vacuum. Deep clean carpets better* without losing suction and clean bare floors and hard-to-reach areas with ease. Lightweight and with Rotator’s enhanced swivel steering, these uprights move effortlessly around obstacles and under furniture. And Shark’s Anti-Allergen Complete Seal Technology” traps dust and allergens inside the vacuum, keeping them out of the air you breathe.

** Premium features like ultra-quiet technology, powerful headlights, ergonomic handles and buttons and a full assortment of cleaning accessories, cleaning is now faster and easier than ever before. With several versatile models, there’s a Shark Rotator vacuum suitable to meet every cleaning need.

Why is the Shark Rotator” Professional vacuum better than traditional vacuums?

The Shark Rotator Professional is an upright vacuum featuring powerful cleaning on all surfaces, No Loss of Suction, lightweight and enhanced swivel steering for the ultimate in maneuverability. It also features Extra Long Reach for maximum cleaning in high and far away spaces, plus an extra-large dust cup capacity and Anti-Allergen Complete Seal Technology that traps over 99.9%** of dust and allergens inside the vacuum.

What is the story and technology behind “Never Loses Suction”?

Never Loses Suction is an advanced cyclonic technology that separates fine dirt from the air, preventing dirt from clogging the filters and keeping suction power strong over time. With proper care and maintenance, the Shark Rotator Professional vacuum maintains its suction power so you never lose cleaning power.

What is Anti-Allergen Complete Seal Technology?

If your vacuum is an unsealed HEPA vacuum, dirt and allergens that you vacuum up can escape back into the air that you breathe before they even reach the HEPA filter. With Shark’s Anti-Allergen Complete Seal Technology incorporated with the HEPA filter, the vacuum captures and holds over 99.9%** of dust and allergens inside the vacuum, so that it is not released back into the air you breathe.

General questions about using the vacuum:

How do I assemble my vacuum?

Place the vacuum body onto floor nozzle.

Slide handle into top and secure with the provided bolt.

Insert extension wand through tool caddy and over lower coupling.

Wrap hose around lower hose clip, rest in hose cradle at top of unit and attach to wand.

Insert the crevice tool and multi-tool into the accessory clips as shown.

How do I begin cleaning floors?

The Shark Rotator vacuum has two powerful settings for cleaning – a brushroll for deep cleaning carpets, and suction only for cleaning bare floor or areas “above-floors”. Note that the headlights will illuminate any time the power is on.
-Bare floors: Simply press the power button on the top of the canister to turn on the suction. Then tilt the handle back while you gently step on the floor nozzle. Note that the brushroll will not spin in this mode.
-Hose and accessories: Remove the end of the hose or the hose with extension wand, depending on the amount of reach you require. Then attach an accessory directly onto end of cleaning wand and begin cleaning.
-Carpets: Press the brushroll button while the power is on and tilt the handle back while you gently step on the floor nozzle in order to start the brushroll spinning. The brushroll indicator light near the brushroll button will illuminate when the button is engaged.

How do I clean above floors with or without accessories?

Remove the end of the hose or the hose with extension wand, depending on the amount of reach you require. Then attach an accessory directly onto end of cleaning wand and begin cleaning. To replace, simply guide the cleaning wand through the tool caddy and over lower coupling.

General questions about maintenance:

How do I clean the filters and how often?

Pre-Motor Foam and Felt Filter: Under normal usage, rinse and let air dry completely (for 24 hours) every 3 months.

With the dust cup removed, remove and rinse the foam and felt filters with water. Let air dry completely before replacing. Hand wash only. Tap loose dirt off filters between washes as needed.

Post-Motor HEPA filter: Under normal usage, rinse and air dry once every 12 months or as needed.

First, remove the floor nozzle by pressing the red nozzle release button on back of vacuum. Rotate counter-clockwise to release the filter frame. Rinse the post-motor filter and let air dry completely before replacing back into the vacuum. Hand wash only.

For optimal performance, it is recommended to clean filters regularly. Between washings, your foam filters can be tapped clean to remove any excess dust and other particles.

How do I empty the dust cup and how often?

To empty the dust cup, first remove it from the vacuum by pressing the dust cup release button on the top of the canister and lifting off the dust cup. Next, hold the dust cup over the trash and press the bottom door release button on the front of the unit. Tap gently to empty contents. Press the door shut again until it clicks. If needed, press the top door release button and remove the fluff screen to clean. Tap gently to remove contents or wipe clean with a soft cloth. Remember to replace the fluff screen back in the dust cup after emptying.

For optimal performance, empty the dust cup when the dirt reaches the MAX FILL line.

How do I maintain the brushroll?

Remove the floor nozzle from the pod.

Squeeze tabs together and pull up to expose the airway.

Remove any string, carpet fibers or hair that may be wrapped around the brushroll.