Shark IC160 Series ION P50 Cord-Free Powered Lift-Away FAQs

June 9, 2024
Shark

Shark IC160 Series ION P50 Cord-Free Powered Lift-Away FAQs

Shark IC160 Series ION P50 Cord-Free Powered Lift-Away

This article contains the FAQs for the IC160 Series Shark ION™ P50 Cord-Free Powered Lift-Away®. This supports the following product SKUs IC160, IC161, IC162 and IC165.

FAQs

General questions:

What is the Shark ION P50 Cordless Powered Lift-Away?

Shark’s upright performance meets cordless convenience. The Shark ION P50 Cordless Powered Lift-Away features DuoClean dual brushrolls for carpets and floors, Powered Lift-Away for 3 versatile ways to clean: upright, stick, and handheld, an XL dust cup, and a 50-minute battery for whole-home cleaning.

What is Powered Lift-Away?

Powered Lift-Away extends the reach of the powered cleaning head to get all the way in, around, and under every hard-to-reach area of your home. Imagine deep cleaning your entire house without ever moving a single piece of furniture.

What is DuoClean technology?

The Shark ION P50 Cordless Powered Lift-Away is equipped with DuoClean technology. Instead of a single brushroll, it has two brushrolls engineered to work in unison, removing large debris and fine dust particles from your floors and carpets

What is Anti-Allergen Complete Seal Technology?

If your vacuum is an unsealed HEPA vacuum, dirt and allergens you vacuum up can escape back into the air you breathe before they even reach the HEPA filter. With Anti-Allergen Complete Seal Technology incorporated into the HEPA filter, this vacuum captures and traps up to 99.99% of dust and allergens.

What is an ION Power Core battery?

The ION Power Core battery is a 28.8-volt removable, rechargeable lithium-ion battery pack.

How long does it take to fully charge the battery?

It takes approximately 3.5 hours to reach a full charge.

What is the runtime of the battery on a full charge?

These runtimes listed below are based on 100% capacity (the ION Power Core battery, like all lithium-ion products, will naturally decrease in capacity over time from the 100% capacity of a new battery).

Upright & Powered Lift-Away (Carpet) – ION Power – up to 28 mins. – ION Boost – up to 18 mins.
Upright & Powered Lift-Away (Floor) – ION Power – up to 30 mins. – ION Boost – up to 18 mins.
Upright & Powered Lift-Away (Wand or Handle) – ION Power – up to 50 mins. – ION Boost – up to 18 mins.

General questions about using the vacuum:

How do I begin cleaning floors?

The Shark ION P50 Cordless Powered Lift-Away has two floor settings for cleaning ” a bare floor/area rug setting and a carpet setting. To activate the brushrolls in either mode, tilt the handle back while gently stepping on the floor nozzle.

Note that the headlights will illuminate any time the power is on and the brushroll is spinning.

The Shark ION P50 also has two power settings: ION POWER and ION BOOST. Use ION POWER setting for your everyday cleaning and switch to ION BOOST if you need a bit more suction for a small mess.

How do I turn the vacuum off?

To turn the vacuum off, press the power button located on the handle.

How do I remove the handle to clean” Above Floors”?

Pull the Handle Release trigger on the handle to separate the handle from the wand. Attach desired accessory and begin cleaning.

How do I remove the handle with extension wand to clean ” Above Floor”?

Press the Wand Release button on the back of the wand. Once pressed, the button will remain in the unlocked position. Gently pull up on the handle to separate the wand from the vacuum. Attach desired accessory to the end of the wand and begin cleaning. To replace, simply guide the wand back into position behind the pod and press down until you hear a click.

How do I detach the pod for portable cleaning?

Cordless Powered Lift-Away enables three powerful ways to vacuum: Upright, Stick, and Handheld. To convert from Upright to Stick mode, press the Lift Away button on the top of the vacuum pod and pull up on the pod handle to remove the pod. This mode can be used to clean under furniture and in tight spaces.

To convert from Stick mode to Handheld, press the Wand Release button to remove the handle and extension wand or pull up on the Handle Release trigger to remove just the handle. This mode can be used to clean your stairs, car, and other hard-to-reach areas.

How do I insert/remove my battery?

To insert the ION Power Core battery, slide the battery into the opening in the vacuum pod with the handle toward the back and push down until you hear a click. To ensure proper insertion, the handle on the battery must be down.

To remove the ION Power Core battery, lift the handle on the top of the battery and pull up.

General questions about maintenance:

How do I clean the filters and how often?

Before performing any maintenance on your filters, remove the battery from the vacuum.

The pre-motor filters are located on the right side of the vacuum pod. Slide down the filter door release button and lift off the filter door. Remove filter from pod by pulling on the Pull tabs on the filter frame. Pull foam filter off the filter frame to separate the foam and felt filters. Rinse both filters with lukewarm water until the water runs clear.

Once completely dry, slide the foam filter back onto the filter frame. While holding the tabs on the filter frame, slide the filter back into the pod to secure in place (you will not hear a click). Reinsert the bottom of the filter door into slots on the pod and press door into place until you hear a click.

The post-motor (HEPA) filter is located on the left side of the vacuum pod, next to the battery. Pull up on the HEPA filter to remove. Note that there is a tight seal around the HEPA filter and some force may be required to remove the filter from the pod.
Rinse the filter with lukewarm water until the water runs clear.

Once completely dry, reinsert the HEPA filter and press down until it clicks into place.

DO NOT use soap. Let filters air-dry completely (at least 24 hours) before reinstalling. DO NOT place filters in the dishwasher or washing machine.

For optimal performance clean filters on a regular basis. Between washings, tap filters clean over the trash to remove excess dust and other particles.

– Pre-Motor Foam and Felt Filters: Under normal usage, rinse and let air-dry completely (for at least 24 hours) once a month.
– Post-Motor Filter (HEPA Filter): Under normal usage, rinse and air-dry completely (for at least 24 hours) once every 12 months or as needed.

How do I remove an empty the dust cup?

To remove the dust cup from the pod, pinch and slide the side tabs toward you. Tilt dust cup forward, then lift to remove. Note that the dust cup should be emptied each time you vacuum and periodically during cleaning, when the dust cup appears full.

Hold the dust cup by the handle over the trash, and with your other hand press the bottom door release button on the front of the unit. Tap gently to empty contents. Press the door shut again until it clicks. If needed, turn the dust cup upside down over the trash and press the top door release button. Tap gently to remove contents or wipe clean with a soft cloth.

For optimal performance, the dust cup should be emptied each time you vacuum and periodically during cleaning, when the dust cup appears full.

How do you maintain the brushroll and Soft roller?

For the brushroll:

Using a coin, turn locks counterclockwise to open, then lift off cover to access Brushroll.

Use scissors to cut along the groove in the brushroll to remove any string, hair, or debris.

Check for blockages in Debris Intake.

Replace cover and turn locks clockwise to close.

For the soft roller:

Slide Eject Roller button.

To remove Soft Roller, pull out the right end first.

Tap loose debris off the Soft Roller. Use a dry towel to wipe clean, or to remove any hair or fibers caught in the teeth behind the Soft Roller.

Rinse as needed. Use ONLY water, and let air-dry completely for at least 24 hours.

When dry, insert the left end of the roller first, then push the right end into place with the word Front facing forward.

How do I charge the Ion battery?

The power pack must be charged before first use. A complete charge takes approximately 3.5 hours. When charging, connect the charger to the port first, then plug the charger into wall outlet.

Product Specifications:

What is the weight of the vacuum?

12.03 lbs. (including battery, not including accessories)

What is the weight of the pod?

5.42 lbs.

What are the dimensions of the vacuum?

10.24″ L X 12.45″ W X 44.80″ H

What is the capacity for the dust cup?

e dust cup holds 0.54 dry quarts up to the MAX fill line.

What is the vacuum made of?

The Shark ION P50 Cordless Powered Lift-Away is produced with a combination of durable ABS and PP plastics, along with some metal and rubber components. It is also powered by a lithium-ion battery.

Where is the product manufactured?

The Shark ION P50 Cordless Powered Lift-Away is manufactured by our high- quality vacuum manufacturing partners in China.

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