Shark ZU51 Series Navigator Swivel Pro User Manual
- June 9, 2024
- Shark
Table of Contents
- Shark ZU51 Series Navigator Swivel Pro User Manual
- IMPORTANT SAFETY INSTRUCTIONS
- SAVE THESE INSTRUCTIONS
- ASSEMBLY
- WHOLE-HOME CLEANING
- EMPTYING THE DUST CUP
- CLEANING AND REPLACING THE FILTERS
- MAINTENANCE
- CHECKING FOR BLOCKAGES
- AVAILABLE ACCESSORIES
- TROUBLESHOOTING
- SHARK | NINJA
- FIVE (5) YEAR LIMITED WARRANTY
- REGISTER YOUR PURCHASE
- RECORD THIS INFORMATION
- TECHNICAL SPECIFICATIONS
- DOWNLOAD
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
Shark ZU51 Series Navigator Swivel Pro User Manual
ZU51 Series
OWNER’S GUIDE
Shark ZU51 Series Navigator Anti-Allergen Pet Plus Upright Vacuum with Self- Cleaning Brushroll
IMPORTANT SAFETY INSTRUCTIONS
FOR HOUSEHOLD USE ONLY
WARNING
To reduce the risk of fire, electric shock, injury, or property damage, when using an electrical appliance, basic precautions should always be followed, including the following:
READ ALL INSTRUCTIONS BEFORE USING THIS VACUUM
1. I nspect power cord and plug for any damage before use. DO NOT use vacuum
cleaner with a damaged cord or plug. Turn off all controls before plugging in
or unplugging the vacuum cleaner. Store your vacuum cleaner with the power
cord secured around the two cord hooks. To minimize the risk of power cord
damage, do not allow the motorized brush roll to ingest the cord. If this
occurs, immediately shut off power to the vacuum and remove the cord.
2. T his appliance has a polarized plug, if the plug does not fit fully into
the outlet, reverse the plug (one blade is wider than the other). If it still
does not fit, contact a qualified electrician. DO NOT force into outlet or try
to modify to fit.
3. Y our vacuum cleaner may consist of a motorized nozzle, wand, hose, and/or
vacuum pod. This device contains electrical connections, electrical wiring,
and moving parts that potentially present risk to the user.
4. U se only identical replacement parts.
5. Carefully observe and follow the instructions provided below to avoid
improper use of the appliance.
DO NOT use the vacuum for any purpose other than those described in this
manual.
6. Before use, carefully inspect all parts for any damage. DO NOT use if any
parts are damaged.
7. The use of an extension cord is NOT recommended.
8. T his vacuum cleaner contains no serviceable parts.
9. T his appliance can be used by persons with reduced physical, sensory or
mental capabilities or lack of experience and knowledge if they have been
given supervision or instruction concerning use of the appliance in a safe way
and understand the hazards involved. Cleaning and user maintenance shall not
be made by children. Keep the appliance and its cord out of reach of children.
DO NOT allow the appliance to be used by children. DO NOT allow to be used as
a toy. Close supervision is necessary when used near children.
10. Always turn off the vacuum cleaner before connecting or disconnecting any
motorized nozzles or other accessories.
11. DO NOT handle plug or vacuum cleaner with wet hands.
12. DO NOT use without filters in place.
13. Only use Shark® branded filters and accessories.
14. DO NOT damage the power cord:
a) DO NOT pull or carry vacuum cleaner by the cord or use the cord as a
handle.
b) D O NOT unplug by pulling on cord. Grasp the plug, not the cord.
c) DO NOT run the vacuum cleaner over the power cord, close a door on the
cord, pull the cord around sharp corners, or leave the cord near heated
surfaces.
15. DO NOT put any objects into nozzle or accessory openings. DO NOT use with
any opening blocked; keep free of dust, lint, hair, and anything that may
reduce airflow.
16. DO NOT use if nozzle or accessory airflow is restricted. If the air paths
or the motorized floor nozzle become blocked, turn the vacuum cleaner off and
unplug from electrical outlet. Remove all obstructions before you plug in and
turn on the unit again.
17. Keep nozzle and all vacuum openings away from hair, face, fingers,
uncovered feet, or loose clothing.
18. DO NOT use if vacuum cleaner is not working as it should, or has been
dropped, damaged, left outdoors, or dropped into water.
19. Use extra care when cleaning on stairs.
20. DO NOT leave the vacuum cleaner unattended while plugged in.
21. When powered on, keep the vacuum cleaner moving over the carpet surface
at all times to avoid damaging the carpet fibers.
22. DO NOT place vacuum cleaner on unstable surfaces such as chairs or
tables.
23. Your Shark® vacuum may not be designed to stand up on its own. When
taking a break from cleaning, you may need to lean it against furniture or a
wall, or lay it flat on the floor. Using the vacuum for an application where
the unit lacks stability may result in personal injury.
24. DO NOT use to pick up:
a) Liquids
b) Large objects
c) Hard or sharp objects
(glass, nails, screws, or coins)
d) Large quantities of dust (drywall dust, fireplace ash, or embers). DO NOT
use as an attachment to power tools for dust collection.
e) Smoking or burning objects (hot coals, cigarette butts, or matches)
f) Flammable or combustible materials (lighter fluid, gasoline, or kerosene)
g) Toxic materials (chlorine bleach, ammonia, or drain cleaner)
25. DO NOT use in the following areas:
a) Poorly lit areas
b) Wet or damp surfaces
c) Outdoor areas
d) Spaces that are enclosed and may contain explosive or toxic fumes or vapors
(lighter fluid, gasoline, kerosene, paint, paint thinners, mothproofing
substances, or flammable dust)
26. Turn off all controls before plugging in or unplugging the vacuum.
27. Unplug from electrical outlet when not in use and before any maintenance
or cleaning.
28. Hand wash with water only. Washing with cleaning chemicals could damage
the unit.
29. During cleaning or routine maintenance, DO NOT cut anything other than
hair, fibers, or string wrapped around the brushroll.
30. Allow all filters to air-dry completely before replacing in the vacuum to
prevent liquid from being drawn into electric parts.
31. Make sure the dust cup and all filters are in place after routine
maintenance.
32. I f provided, secure the power cord around the two cord hooks during
storage.
SAVE THESE INSTRUCTIONS
ASSEMBLY
1. Insert the Wand into the Pod.
2. Insert the Handle into the top of the wand.
3. Connect the Hose to the back of the pod.
4. Insert the C-clip into the back of the pod.
5. Insert the Hose into Hose Holder.
6. Store Accessories on the Tool Storage Posts.
For proper operation, ensure all parts are firmly clicked into place.
POWER CORD
UPPER CORD HOOK:
For cord access, rotate upper hook down and remove cord.
CORD HOLDER:
Use cord holder on the side of wand to hold cord in place while vacuuming.
WHOLE-HOME CLEANING
SETTINGS
POWER/SURFACE SWITCH:
Select surface setting:
O Off
I Hard Floor
For bare floors and area rugs, the brushroll will spin slowly.
II Carpet
For carpets, the brushroll will spin quickly to pick up stuck on debris.
SUCTION CONTROL:
The Suction Control Slider located on the handle allows you to adjust the
suction depending on the floor type.
MIN : to reduce suction and increase maneuverability on carpets.
MAX : to increase suction on bare floors.
BRUSHROLL INDICATOR LIGHT
INDICATOR LIGHT:
WHAT DOES THE BRUSHROLL INDICATOR LIGHT MEAN?
Solid Green: The brushroll is spinning and working as intended.
Solid Red: There is a jam in the brushroll area. Turn off and unplug the
vacuum and remove
any blockages in the nozzle.
Flashing Red: The motorized floor nozzle is overheating. Turn off the
vacuum, unplug it, and
remove any blockages. Let the vacuum cool down for at least 60 minutes before
restarting.
See Troubleshooting section for more information.
NOTE : For deep carpet cleaning per ASTM F608 (embedded dirt in carpets), set to MAX suction and use setting II, Carpet.
CLEANING MODES
UPRIGHT MODE:
To engage Brushroll , step on floor nozzle and tilt handle back firmly.
ABOVE-FLOOR—HANDLE:
Press the Handle Release button and pull upon the handle to detach it from the wand. Attach a cleaning accessory to the handle.
ABOVE-FLOOR—WAND:
Press the Wand Release button and pull up on the wand to detach it from the pod. Attach a cleaning accessory to the wand.
NOTE : All accessories are compatible with both the wand and the handle.
EMPTYING THE DUST CUP
IMPORTANT : Unplug the power cord before performing any maintenance.
Empty the dust cup each time you vacuum and periodically during cleaning, when
debris in the dust cup reaches the MAX fill line.
To remove Dust Cup, slide up the release button on the dust cup handle. Tilt dust cup forward, then lift to remove.
Press the release button to open bottom of dust cup.
To remove collected debris from Lint Screen , press the top release button and lift the handle to open the dust cup. Gently brush lint screen to clean.
To reinstall, place the bottom of dust cup onto the pod and then tilt until it clicks into place.
CLEANING AND REPLACING THE FILTERS
CLEANING FILTERS
Regularly rinse and replace the filters to maintain your vacuum’s suction
power.
To prevent damage from cleaning chemicals, rinse filters with cold water only.
Allow all filters
to air-dry for at least 24 hours before reinstalling them to prevent liquid
from being drawn into
electronic parts.
IMPORTANT: DO NOT use soap when cleaning the filters.
RINSE PRE-MOTOR FILTERS EVERY MONTH
Remove Dust Cup, then lift out Filters.
RINSE HEPA FILTER EVERY YEAR
Remove dust cup, tilt Filter Door and firmly pull it off. Press tab at top of
HEPA Filter and pull out filter. To reinstall, insert HEPA filter into unit
and replace the filter door.
REPLACING FILTERS
Follow the previous instructions for removing filters. The Pre-Motor
Filter should be replaced
every month. The HEPA Filter should be replaced every year.
NOTE : To order replacement parts and filters, visit sharkaccessories.com
MAINTENANCE
CLEANING THE BRUSHROLL
Self-Cleaning Brushroll:
Shark’s self-cleaning brushroll automatically removes hair wrap. If some hair
remains wrapped
around the brushroll, continue cleaning to give it time to make its way to the
dust cup. If you run
over a hard or sharp object or notice a noise change while vacuuming, check
for blockages or
objects caught behind the brushroll.
BRUSHROLL ACCESS
NOTE : If any hair is wrapped around the brushroll, extending cleaning time will allow the self-cleaning brushroll to remove it for you. If some hair wrap remains after continued use, carefully remove it from the brushroll.
CORD MAINTENANCE
1. DO NOT pull or carry vacuum cleaner by the cord or use cord as a handle.
2. DO NOT unplug by pulling on the cord. Grasp the plug, not the cord.
3. DO NOT close the door on the cord.
4. DO NOT pull the cord around sharp corners.
5. DO NOT leave the cord near heated surfaces.
To minimize the risk of power cord damage, DO NOT run the vacuum over the power cord. If this occurs, immediately shut off power to the vacuum and remove the cord from the brushroll or nozzle.
CHECKING FOR BLOCKAGES
HOSE BLOCKAGES
Detach hose from vacuum pod, and check hose and opening on back of pod for blockages.
WAND BLOCKAGES
Detach wand from pod and handle, and check both ends for blockages.
POD BLOCKAGES
Detach wand from pod, and check opening for blockages.
HANDLE/HOSE BLOCKAGES
Detach handle from wand and hose from vacuum pod, and check openings for blockages.
DUST CUP BLOCKAGES
Detach dust cup from vacuum pod. Empty dust cup, remove debris from lint screen, and check for blockages
AVAILABLE ACCESSORIES
A. Crevice Tool
This slim tool is great for cleaning in tight spaces, between couch cushions,
and in hard-to-reach areas.|
---|---
B. Upholstery Tool
Picks up pet hair, dust, and large debris from mattresses, couches, curtains,
and other delicate upholstered surfaces.|
C. Pet Multi-Tool
A single convertible tool for cleaning tough pet messes two ways: use the
stiff bristle brush to clean stuck-on-debris, or take off the bristles to
reveal an upholstery tool perfect for removing stubborn pet hair and large
piles of debris.|
D. Dusting Brush
This brush dusts and cleans delicate surfaces. Great for use on fans, blinds,
lampshades, and keyboards.|
E. Self-Cleaning Pet Power Brush
Tackles pet hair and ground-in dirt from above-floor areas like carpeted
stairs and upholstery, while actively removing hair wrap as it cleans.|
F. Under-Appliance Wand
Clean under and behind hard-to-move appliances and furniture with this
adjustable 36” tool. Flip the extension piece over to clean the underside of
appliances.|
G. Anti-Allergen Dust Brush
This brush features nylon fiber bristles specifically designed for removing
fine dust and allergen particles from the most delicate surfaces.|
H. Home & Car Detail Kit
Deep-clean your car like a professional detailer, or clean hard-to-reach areas
in your home. Micro-sized tools let you clean around delicate objects and
access the tightest spaces like car vents and computer keyboards.|
I. Accessory Bag
This convenient accessory storage bag measures 32 cm x 70 cm and fits the
Under- Appliance Wand. Smaller size available at sharkaccessories.com.|
NOTE : Not all accessories come with all units. For a list of the accessories included with this model, see the top inside flap of the box. To order additional accessories, visit sharkaccessories.com.
TROUBLESHOOTING
Power cord caught in brushroll or floor nozzle.
-
To minimize the risk of power cord damage, DO NOT run the vacuum over the power cord.
If this occurs, immediately shut off power to the vacuum and remove the cord from the
brushroll or nozzle. -
Inspect power cord and plug for any damage before use. DO NOT use vacuum cleaner with a damaged cord or plug. Turn off all controls before plugging in or unplugging the vacuum cleaner. Store your vacuum cleaner with the power cord secured around the two cord hooks.
Vacuum is not picking up debris. No suction or light suction.
-
Check filters to see if they need cleaning. Follow instructions for rinsing and air-drying the
filters before reinstalling. -
Dust cup may be full; empty dust cup.
-
Clear any blockages in the hose, hose connections, nozzle, wand, pod, or accessories. See
Checking for Blockages section for more information. -
If any hair is wrapped around the brushroll, continue vacuuming. This will allow the selfcleaning brushroll to remove the hair wrap and send it to the dust cup. If some fibers remain wrapped around the brushroll after continued use, open the brushroll cover to remove them.
Vacuum lifts area rugs.
- Make sure Power/Surface switch is set to Hard Floor (setting I).
- Suction is powerful. Take care when vacuuming area rugs or rugs with delicately sewn edges.
- To minimize suction, set the suction control slider to MIN. See the Suction Control section
for more information.
Brushroll does not spin.
-
If the brushroll indicator light turns red, immediately turn off and unplug the vacuum.
Remove pod from floor nozzle and clear any blockages. Reconnect nozzle, plug in vacuum,
and turn on power. -
With the power on, recline the handle, which will automatically turn on the brushroll.
Vacuum turns off on its own or indicator light flashes red.
If your vacuum overheats, the thermostat will automatically turn off the
motor. Follow these
steps to restart:
1. Turn vacuum off and unplug it.
2. Empty dust cup and clean filters (see Emptying the Dust Cup and Cleaning
the Filters).
3. Check for blockages in hose, wand, nozzle, accessories, and inlet
openings.
4. Allow unit to cool for a minimum of 60 minutes.
5. Plug in vacuum and turn it on.
For all other issues, please visit our website at sharkclean.com/support.
SHARK | NINJA
FIVE (5) YEAR LIMITED WARRANTY
The Five (5) Year Limited Warranty applies to purchases made from authorized
retailers of SharkNinja Operating LLC. Warranty coverage applies to the
original owner and to the original product only and is not transferable.
SharkNinja warrants that the unit shall be free from defects in material and
workmanship for a period of five (5) years from the date of purchase when it
is used under normal household conditions and maintained according to the
requirements outlined in the Owner’s Guide, subject to the following
conditions and exclusions:
What is covered by this warranty?
1. The original unit and/or non-wearable components deemed defective, in
SharkNinja’s sole discretion, will be repaired or replaced up to five (5)
years from the original purchase date.
2. I n the event a replacement unit is issued, the warranty coverage ends six
(6) months following the receipt date of the replacement unit or the remainder
of the existing warranty, whichever is later. SharkNinja reserves the right to
replace the unit with one of equal or greater value.
What is not covered by this warranty?
1. Normal wear and tear of wearable parts (such as foam filters, HEPA
filters, pads, etc.), which require regular maintenance and/or replacement to
ensure the proper functioning of your unit, are not covered by this warranty.
Replacement parts are available for purchase at
sharkaccessories.com.
2. Any unit that has been tampered with or used for commercial purposes.
3. Damage caused by misuse (e.g., vacuuming up water or other liquids),
abuse, negligent handling, failure to perform required maintenance (e.g., not
cleaning the filters), or damage due to mishandling in transit.
4. Consequential and incidental damages.
5. Defects caused by repair persons not authorized by SharkNinja. These
defects include damages caused in the process of shipping, altering, or
repairing the SharkNinja product (or any of its parts) when the repair is
performed by a repair person not authorized by SharkNinja.
6. Products purchased, used, or operated outside North America.
How to get service
If your appliance fails to operate properly while in use under normal
household conditions within the warranty period, visit sharkclean.com/support
for product care and maintenance self-help. Our Customer Service Specialists
are also available at 1-800-798-7398 to
assist with product support and warranty service options, including the
possibility of upgrading to our VIP warranty service options for select
product categories.
SharkNinja will cover the cost for the customer to send in the unit to us for repair or replacement. A fee of $25.95 (subject to change) will be charged when SharkNinja ships the repaired or replacement unit.
How to initiate a warranty claim
You must call 1-800-798-7398 to
initiate a warranty claim. You will need the receipt as proof of purchase. A
Customer Service Specialist will provide you with return and packing
instruction information.
How state law applies
This warranty gives you specific legal rights, and you also may have other
rights that vary from state to state. Some states do not permit the exclusion
or limitation of incidental or consequential damages, so the above may not
apply to you.
REGISTER YOUR PURCHASE
registeryourshark.com
Scan QR code using mobile device
RECORD THIS INFORMATION
Model Number:
Serial Number: __
Date of Purchase: __
(Keep receipt)
Store of Purchase:
TECHNICAL SPECIFICATIONS
Voltage: 120V,~ 60Hz
Watts: 700W
Benefits of registering your product and creating an account:
- Get easier, faster product support and access to warranty information
- Access troubleshooting and product care instructions
- Be among the first to know about exclusive product promotions
TIP : You can find the model and serial numbers on the QR code label on the bottom of the back of the vacuum pod.
PLEASE READ CAREFULLY AND KEEP FOR FUTURE REFERENCE.
This Owner’s Guide is designed to help you get a complete understanding of
your new
Shark Navigator® Anti-Allergen Pet Plus Upright Vacuum with Self-Cleaning
Brushroll.
SharkNinja Operating LLC
US: Needham, MA 02494
CAN: Ville St-Laurent, QC H4S 1A7
1-800-798-7398
sharkclean.com
Illustrations may differ from actual product. We are constantly striving to
improve our products;
therefore the specifications contained herein are subject to change without
notice.
For SharkNinja U.S. Patent information, visit
sharkninja.com/uspatents
© 2021 SharkNinja Operating LLC. SHARK and SHARK NAVIGATOR are registered
trademarks of SharkNinja Operating LLC. NAVIGATOR is a trademark of SharkNinja
Operating LLC.
ZU51Series_IB_REV_Mv4
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