Shark NV830 Series DuoClean Powered Lift-Away FAQs
- June 9, 2024
- Shark
Table of Contents
Shark NV830 Series DuoClean Powered Lift-Away FAQs
This article contains the FAQs for the NV830 Series Shark® DuoClean® Powered Lift-Away®. This supports the following product SKUs NV830, NV831, and NV835.
FAQs
General questions:
What is the Shark DuoClean Powered Lift-Away?
Shark’s most advanced upright vacuum, with full-sized Shark power and capacity. It features DuoClean Technology to deep clean carpets and bare floors, Anti-Allergen Complete Seal Technology and a detachable canister for portable multi-floor cleaning.
What is Shark Anti-Allergen Complete Seal Technology?
If your vacuum is an unsealed HEPA vacuum, dirt and allergens you vacuum up can escape back into the air that you breathe before they even reach the HEPA filter. With Shark Anti-Allergen Complete Seal Technology incorporated into the HEPA filter, the vacuum captures and holds over 99.99%* of dust and allergens.
*Based on ASTM F1977 of particles 0.3 microns and larger.
Why is the Shark Powered Lift-Away with DuoClean different than traditional vacuums?
The Shark DuoClean Powered Lift-Away is equipped with DuoClean Technology: a dual-brushroll system featuring a bristle brush to deep clean carpets and an additional soft brushroll to pull in larger particles and directly engage floors for a polished look.It also features two unique ways to vacuum in one with Powered Lift-Away . This vacuum delivers strong suction and powerful cleaning on all surfaces and features enhanced swivel steering for ultimate maneuverability. Plus, it comes with our Anti-Allergen Complete Seal Technology.
-Based on ASTM F1977 of particles 0.3 microns and larger.
What is Powered Lift-Away?
Powered Lift-Away extends the reach of the powered cleaning head to get all the way in, around, behind, and under every tough-to-reach area of your home. Imagine deep cleaning your entire house without ever moving a single piece of furniture.
Will the lights burn out?
The LED lights in the nozzle should not burn out.
Can I turn the headlights off?
The powerful LED headlights are designed to illuminate debris in dark spaces to make cleaning more efficient. Headlights will illuminate whenever the power is on and are designed to last the life of the vacuum.
General questions about using the vacuum:
How do I assemble my vacuum?
Place motorized floor nozzle on the floor and insert the wand.
Insert the handle into the wand.
Place pod onto wand and slide down to connect.
Connect hose into the back of the pod until you hear a click.
Store included accessories on the accessory posts on the pod.
How do I begin cleaning floors?
The Shark DuoClean Powered Lift-Away has three powerful settings for cleaning.
For bare floors, accessories and delicate area rugs: Press the power button on the vacuum pod to turn on suction, then slide the surface selector to “hard floor.” Tilt the handle back while you gently step on the floor nozzle. Note that the brushrolls will spin slowly in this mode.
For low pile carpets: Press the power button on the vacuum to turn on the suction. Slide the surface selector to “carpet/low pile”. While the power is on, tilt the handle back while you gently step on the floor nozzle. The brushrolls will begin spinning. -For thick carpets and area rugs: Press the power button on the vacuum to turn on the suction. Slide the surface selector to “thick carpet/area rug”. While the power is on, tilt the handle back while you gently step on the floor nozzle. The brushrolls will begin spinning.
How do I remove the handle to clean above floors?
Press the handle release button on the back of the handle with one hand. Gently pull up with the other hand to remove the handle from wand. Then, add the desired accessory and begin cleaning.
How do I remove the handle with extension wand to clean above floors?
First, remove the cord from the cord clip, then press the wand release button located near the top of the canister behind the wand. Gently pull up on the handle to remove the wand. Add the desired accessory to the end of the wand and begin cleaning. To replace, simply guide the wand behind the canister and press down until you hear a click.
How do I detach the Pod for portable cleaning?
The Lift-Away cleaning mode allows you to vacuum anywhere. To convert from upright to Lift-Away mode, quickly release the cord by turning the top cord wrap. Then press the Lift-Away and wand release buttons on the top of the canister. This will unlock the handle with wand and detach the pod from the floor nozzle. These buttons can be pushed together for quick release or separately if you want to release just the canister or just the cleaning wand. Next, pull the canister up by the handle while gently stepping on the floor nozzle. Grab the top handle with your other hand. You are now ready to clean stairs, your car, and other hard-to-reach areas. You can attach the cord to the cord hook just below the handle to keep it of your way while vacuuming
General questions about maintenance:
How do I can the filters and how often?
Clean filters regularly for optimal performance. Between washings, tap filters clean over the trash to remove excess dust and other particles.
Pre-motor foam and felt filter: Under normal usage, rinse and let air-dry completely (for at least 24 hours). Recommended every 3 months.
Make sure the unit is unplugged. Remove the dust cup and pull the flat foam filter out from the motor housing. Then remove the felt filter using the small ribbon pull tab. Rinse filters thoroughly in lukewarm water until the water runs clear. Squeeze out excess water and let air-dry completely for at least 24 hours before replacing. Do not place filters in the dishwasher or washing machine. To replace in the vacuum once dry, put the felt filter in first, then add the foam filter.
Post-motor filter: Under normal usage, rinse and air-dry once every 12 months or as needed.
Make sure the unit is unplugged. Remove the filter cover from the front of the vacuum by pulling the latch from under the motor housing. Remove the HEPA filter cartridge and rinse under lukewarm water, dirty side down, until the water runs clear. Allow the filter to air-dry completely for 24 hours. Once the HEPA filter is dry, place it back into the vacuum, then replace the cover by lining up the tabs on one side and swinging the door securely closed until it clicks into place.
How do I empty the dust cup and how often?
Press the dust cup release button on the rear of the pod and lift the dust cup up and away from the vacuum body. Hold the dust cup over the trash and press the bottom door release button on the front of the unit. Tap gently to empty contents. Press the door shut again until it clicks. If needed, turn the dust cup upside down over the trash and press the top door release button. Tap gently to remove contents or wipe clean with a soft cloth.
For optimal performance, empty the dust cup when debris reaches the “max fill” line.
How do I maintain the brushroll and softroller?
Brushroll:
Press down on the two buttons on the floor nozzle to pop up the brushroll garage lid.
Remove any string, carpet fibers, or hair that may be wrapped around the brushroll. To loosen debris, run scissors along the groove in the brushroll.
Softroller:
Slide the Soft Roller Access Button up to remove the softroller
Use scissors to remove any string, carpet fibers or hair that may be wrapped around the Soft Roller. You can also tap loose debris off the Soft Roller, or wipe it clean with a dry towel. If you see any fibers or hair buildup in the teeth behind the Soft Roller, take a dry towel and wipe it away
Wash the softroller as needed. Use only water and let air-dry completely for at least 24 hours.
Reinsert the softroller by sliding it into the front of the nozzle until it clicks into place.
Product Specifications:
Where is the product made?
Our products are manufactured by our high-quality vacuum manufacturing partners in China.
What is the weight of the vacuum?
17.2 lbs
What are the dimensions of the vacuum?
10.6″ L x 12.2″ W x 47.2″ H
What is the dirt capacity of the dust cup?
1.5 dry quarts
What is the length of the cord?
The cord is 30 feet long
What is the Voltage?
120 Volts
What is the Wattage?
1150 Watts
What is the Amperage?
9.5 Amps
What is the vacuum made of?
The Shark DuoClean Powered Lift-Away is produced with a combination of durable plastics, like ABS and PP, along with some metal and rubber components.