ENERGY STAR Energy Efficiency Program Sponsors User Guide

June 9, 2024
Energy Star

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My ENERGY STAR Account Reference Guide
Energy Efficiency
Program Sponsors

ENERGY STAR Energy Efficiency Program Sponsors

My ENERGY STAR Account Reference Guide
Energy Efficiency Program Sponsors

This guide provides instructions to ENERGY STAR® partners and program support organizations on completing common tasks using My ENERGY STAR Account.

LOGGING IN

Go to www.energystar.gov/mesa and enter the My ENERGY STAR Account (MESA) username and password you received by email. If you did not receive an email, select the “Forgot your password?” link on the landing page. You will see a home page similar to this:

ENERGY STAR Energy Efficiency Program Sponsors - Fig 1

PROGRAMS
The Programs section of the MESA home page lists your organization’s involvement in ENERGY STAR programs. It includes details such as the program name, the ENERGY STAR branch that oversees the program, your organization’s relationship with the program, and your organization’s status with the program. An organization can be involved in one or more ENERGY STAR programs.
CONTACTS
The Contacts section of the MESA home page lists all contacts within your organization. Details are provided for each contact, such as the email address and phone number. Each of your organization’s programs can have one or more contacts associated with it, and you can associate the same contact with one or more programs. To associate a
contact with a program, you must assign a program role for the contact. See the following for instructions for this, as well as how to add a new contact, reassign an existing contact to a new program, and remove a contact from a program or from your organization altogether.
MY ENERGY STAR TOOLS & RESOURCES
The My ENERGY STAR Tools & Resources section provides your organization with links to program-specific tools and resources.
ENERGY STAR QUICK LINKS
The ENERGY STAR Quick Links section provides links to relevant program participation information and other places on the energystar.gov site.
YOUR MESA USER PROFILE
Access your MESA user profile information by selecting the user icon in the upper-right corner of the screen. Here you can edit your personal profile, contact information, and other account settings.

ADD A NEW CONTACT

Step 1: From the top menu, select “Manage Contact Information.” Click the “New Contact” button (on the top right of the list).

ENERGY STAR Energy Efficiency Program Sponsors - Fig 2

Step 2: Fill out the “Create Contact” form. If the contact should not have access to MESA, uncheck the “Give contact access to My ENERGY STAR?” checkbox. Press “Save.”

ENERGY STAR Energy Efficiency Program Sponsors - Fig 3

CREATE A CONTACT ROLE FOR THE NEW CONTACT

Step 1: Select “Manage Contact Information” from the top menu. Select the new contact from the list of “All Contacts.”

ENERGY STAR Energy Efficiency Program Sponsors - Fig 4

Step 2: In the “Role in Programs” list, select “New.” Select the relevant program, then fill out the “Create Contact Role” form. To select multiple roles or deselect a role, press Ctrl and left-click simultaneously. Press “Save.”

ENERGY STAR Energy Efficiency Program Sponsors - Fig 5

Note: Contacts must have a contact role to receive ENERGY STAR communications. Contacts without a contact role will be highlighted on the MESA home page under the header, “Action Needed: Associate Contact(s) to Program.” To add a role for one of these contacts, click the arrow to the right of the contact name, which will bring up the “Create Contact Role” form.

UPDATING INFORMATION

Viewing and editing organization information
Step 1: Select “My Organization Information” from the top menu, and then “Manage My Organization.”
Step 2: From the “All Organizations” list, select your organization name.
Step 3: On the page for your organization, select “Edit” (at the top right of the screen).
Step 4: Edit your organization’s information (such as address, website, or phone). Press “Save.”
Note: The organization name cannot be edited in MESA. To request a change to your organization’s name, select “My Organization Information” from the top menu, then select “Org Name Change Request.” Complete and submit the form provided. The organization name will be changed once the request has been reviewed and approved by ENERGY STAR.

Edit information for an existing contact
Step 1: Select “Manage Contact Information” from the top menu.
Step 2: Select the relevant contact name from the list to reach the contact page.
Step 3: Press “Edit,” at the top right of the page, to change the contact information.
To change the email address for a MESA user account, the contact will be required to verify the updated email address via email.

Change the types of ENERGY STAR communications a contact receives
Step 1: From the top menu, select “Manage Contact Information” and the relevant contact from the list.
Step 2: In the “Role in Programs” list, select the drop-down arrow to the right of the contact and click the “Edit Contact Role” button. Search for the relevant program, then complete the information on the “Edit Contact Role” form. Press “Save.”

Inactivate a contact
MESA does not allow you to delete a contact from the system, but you may inactivate a contact within a program using the following steps:
Step 1: Select the relevant program from the “Home” menu.
Step 2: On the program page, in the “Role in Programs” list, click the arrow on the right side and select “Edit Contact Role” from the dropdown menu.
Step 3: Change the Contact Status to “Inactive” and indicate the reason in the “Inactive Status in Program Explanation – Manual” box. Press “Save.”
Note: EPA will provide further guidance as additional features are released in MESA.

Tips for Energy Efficiency
Program Sponsors
Download ENERGY STAR Logos
Energy Efficiency Program Sponsors (EEPS) can download ENERGY STAR marks on MESA. When using any of these marks, be sure to comply with the ENERGY STAR Brand Book.
Receive ENERGY STAR News
Make sure you receive the latest ENERGY STAR news by keeping you and your colleagues’ contact confirmation up-to-date on MESA.
New Way to Apply for the ENERGY STAR Awards
EEPS will now apply for ENERGY STAR Awards on MESA.
Note: Applications will now Auto-Save after each step is completed. Applicants can Exit and Return to complete their application at any time until the application period closes.
ENERGY STAR Residential Program Marketing Resources
Looking for materials to market your ENERGY STAR Residential New Construction or Certified Homes program? Check out these Marketing Resources on MESA.
Questions? Contact [email protected].

For more help, please contact
[email protected]

References

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